Iphone 5s freezes on incoming call. What to do if iPhone freezes when making a call. How to fix? iPhone Freezes on Incoming and Outgoing Calls: How to Fix

Most often, the iPhone 5S slows down when updating as a result of a software failure. In this case, contact the LP Pro service center, where experienced craftsmen will establish the reasons for the smartphone freezing.

If your phone has been dropped or water gets into it, it can cause iPhone 5S to freeze when making a call.

What to do if iPhone 5S freezes

If you do not know what to do if iPhone 5S freezes, do not be discouraged. Performance simple actions will help you solve the problem yourself. If you do not know how to restart iPhone 5S - do the following:

• Hold down the Power and Home buttons at the same time for 20 seconds;
• Connect your smartphone to charger for 15 minutes and try to reboot with the charger connected.

If iPhone 5S freezes due to a software glitch, you can update the firmware. This will return the unit to its previous state. If the screen on iPhone 5S freezes, then LP Pro repair is required.

IPhone 5S Freezes - Troubleshooting

LP Pro specialists will diagnose and establish the reason why the iPhone 5S does not update and freezes. Depending on the results of diagnostics and the scale of the breakdown, a solution to the problem will be chosen. By contacting LP Pro, you are guaranteed to receive professional service, high-quality repair work and a guarantee of installed components.

Freezing is a problem that everyone faces. computer technology... At some point, one of the programs begins to behave incorrectly or conflicts with another program, and as a result, the entire device is inoperative. This is what is called freezing.

iPhone is also prone to this issue and may freeze from time to time. Usually, when the iPhone freezes, it refuses to turn off or restart, which confuses the user. Most often old models freeze, such as iPhone 4, 4s, 5, 5s and 6. But sometimes even iPhone users 6s and 7.

If you find yourself in such a situation, then this material should help you, here you will learn what to do if your iPhone is frozen.

iPhone frozen and won't turn off or restart

Usually, if the iPhone freezes, users try to turn it off or restart using the standard procedure, namely, by long pressing the On / Lock button. Unfortunately, in most cases, when the iPhone freezes this way shutdown does not work. The iPhone continues to run and run frozen applications regardless of how long the user presses the power button.

But, the iPhone has alternative way shutdown, which bypasses the operating room iOS systems... Thanks to this, this shutdown method works even on tightly frozen devices. The method consists in simultaneously pressing the On / Off button.

Home and Power Buttons

The Home and Power buttons must be pressed simultaneously and held until the frozen iPhone turns off. After turning off, you need to wait a few seconds and make a short single press on the power button. After that, the iPhone will turn on and start operating normally.

It should be noted that the Home + Power key combination is also responsible for taking a screenshot. But, to get a screenshot on these keys, you need to press literally for 1 second, if you hold the keys longer, then the anti-freeze protection will work and the iPhone will reboot.

If you have an iPhone X or more new model then you need to use.

iPhone freezes when turned on

Pressing the Home + Power buttons at the same time allows you to turn the device off and on in any situation. but this procedure does not guarantee that in the process of turning on the iPhone will not freeze again.

If your iPhone freezes even before the device is fully loaded, then you can use the recovery mode called " Recovery Mode". It can be used to restore the initial state IPhone and bring it back to life. But, it should be borne in mind that this procedure is equivalent to a factory reset and leads to the deletion of all user data.

In order to enter Recovery Mode on iPhone and perform recovery, you need to do the following:

1. Turn off your iPhone and wait a couple of minutes for all programs to finish their work. If the iPhone won't turn off in a standard way, then you can resort to the combination "Home + Power on" described above.
2. Then you need to press the "Home" button and without releasing it, connect the iPhone to the computer via the Lightning cable.
3. Once connected, continue to hold the Home button until the iTunes logo and cable image appears on the iPhone.
4. Now you need to release the Home button and start iTunes on your computer.
5. V iTunes you need to go to the iPhone settings and click on the "Restore iPhone" button.

Restore iPhone button

Thus, you can solve the problem with the iPhone freezing during startup, but, as already mentioned, for this you will need to donate all user files. You can read more about Recovery Mode in our article.

Also on Apple devices there is a so-called DFU mode or Device Firmware Update. If the recovery mode does not help, then you can try and try recovery again.

iPhone- an amazing device, but no device is perfect. Here are some iPhone-related troubleshooting tips that might help fix some of the most common glitches on most iPhones.

How to fix iPhone glitches

1. iPhone is frozen... If your iPhone won't respond to taps or buttons, it is most likely buggy. The fix for the freeze will depend on your phone model.

- iPhone 8 and iPhone X: To the left of the phone, you will find the volume buttons. Press and quickly release the volume up button, then the volume down button. Then quickly press and hold the power button on the right side until the screen turns off and the Apple logo appears.

- iPhone 7: Hold down the volume down button on the left and the power button on the right until the Apple logo appears.

- iPhone 6 or more early versions : Hold down the Home button at the bottom of the front of your phone and the Power button on the right side until the Apple logo appears.

The note: If none of this works, immediately take your phone to Apple store or a proper workshop.

2. iPhone is slow... iPhone can be slow for a variety of reasons, some software related, some not. Try the following in order.

- Disable background update for applications that you don't use or need: even if you don't open apps, many of them will update in background which can put a strain on your phone and its battery, especially if you are using data or intensively processing applications. Go to " Settings» > « The main» > « Background app update", Then press the switch for applications you do not want to update in the background to" Off».

- Disable automatic updates : even apps that are not running in the background will download updates automatically, and if there are a lot of updates, it may slow down your phone... To disable this feature, click " Settings» > « iTunes Store and App Store ", Press the switch" Updates»To turn it off and then restart your phone.

-: Each browser collects data over time to make it easier to navigate the Internet. To remove the cache, select " Settings» > «» > « Additionally» > « Website data", Click" Delete all website data”And confirm that you want to do so.

Warning: Clearing the cache will delete passwords and cookies for websites like your accounts in social networks... Make sure you have these passwords before you clear your cache, for example save them using a password manager.

3. iPhone won't download iOS updates... Keeping your iPhone up to date is the most effective glitch prevention tool. Often Apple includes fixes for known glitches that can be fixed simply by installing new version iOS. Imagine how upset you can be if your phone refuses to update. In addition, more often than not, Apple will resort to error codes to inform you that an update could not be completed, which can be confusing for some users. Fortunately, all problems fall into several broad categories:

The note: Apple Pay may also block other downloads until updated. If Apple Pay won't update, you'll need to take your phone to the Apple store.

- IPhone Error 4037: your iPhone is not unlocked: iPhone will not update if the phone is locked with a passcode - a security feature that protects it from hackers. Enter your password and try updating again.

- IPhone Error 1671: iTunes downloads update: iOS and apps will only update after iTunes is fully updated. Give your phone a few minutes to install app updates and try again. You can check your progress by clicking the down arrow in the upper right corner of the iTunes app.

- The device is not eligible for the requested update build: “This probably means your iPhone is too old to accept the update. Visit the App Store page for compatibility information.

- IPhone Errors 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200 : all these errors boil down to the same thing; your iPhone cannot connect to iTunes servers. You might want to connect your device to Wi-Fi or check that you have a strong signal from cellular... If you are using software security from a third party to protect your phone, it can also interfere with updates; check with the manufacturer on how to safely turn it off and on again.

- Network change... If you are at work, school, or anywhere else where you need to “log in” to Wi-Fi every time you log in, this can interfere with Apple updates... Try using public wifi connection or, if you need to update it immediately, turn off Wi-Fi and see if the app updates using a cellular connection.

Warning: If you receive a Cellular Update Failed warning, this may be a problem with your phone's cellular modem. Take it to the Apple store or workshop immediately.

4. iPhone won't download or update apps... This one most often happens when your iPhone thinks it is connected to the Internet, but it is not.

- When using cellular data: find Wi-Fi network and connect to it.

- If the problem is with Wi-Fi: Go to Settings> Wi-Fi, then tap wifi switch to turn off Wi-Fi. After that, either find and connect to new network, or wait a minute or two to reconnect to your current network.

If all else fails, restart your phone to see if that solves the problem.

5. iPhone won't connect to Wi-Fi.

- Make sure Wi-Fi is working properly: go to " Settings» > « Wi-Fi»And check the network you are connected to. A small yellow warning may appear under the network name, which you can click for more information.

- Forget Wi-Fi: make sure you have it registered correct password Wi-Fi, then go to " Settings» > « Wi-Fi". Click on the little icon " i", Click" Forget this web”, Then confirm that you want to forget the network. Then log in to your network again.

Reboot your devices as a chain to diagnose the problem. At first restart your iPhone... If the problem persists, reboot wifi router , and then modem... If none of this solves the problem, your internet might be unavailable at the ISP level.

6. iPhone does not copy information to iCloud... Check if your iCloud is full. Go to " Settings", Click on your name, then click on iCloud» > « Storage management". If your iCloud is full, you can download a utility to your computer. iCloud app and use it to download and Reserve copy files you no longer need direct access to, such as old photos. Freeing up space can fix the problem, or of course you can buy more space from Apple.

7. App for iPhone from the store does not stop "updating"... Found a new glitch in iPhone 8, and stubbornly persistent despite Apple's best efforts, the mistake was made that an app in the App Store would constantly hang on the refresh icon when nothing actually loaded. The best way to stop this is to restart your phone.

If that doesn't work, you can exit account store and re-enter the system: click " Settings» > « iTunes Store and App Store» > « Apple ID", Then click" Log off". Use the same process to sign in again.

8. IPhone Camera does not work... If your iPhone's camera is not working, firstly, open the camera app and click the flip icon in the lower right corner to see if both front and rear cameras are unavailable. If both don't work, restart your phone. If this is ineffective, it is most likely a hardware issue that you need to fix at an Apple Store or a proper workshop.

- If not only works rear camera : Remove your iPhone case, if present, and see if that solves the problem. Some iPhone cases do not have a rear camera cutout.

- If only the front camera does not work: Switch off the phone and gently wipe the front of the phone with a dry cloth. Do not use solvents or aerosol cleaners. Then turn on the phone. If the problem persists, contact Apple for a technician to check your phone, or take it to a specialized workshop.

9. Protect your iPhone avoiding suspicious content. Many jokers and others intruders will use hacks to jailbreak, freeze, or otherwise ruin your iPhone, and The best way to keep them out of the game is to ignore them. Do not open emails or attachments on your phone if you are not entirely sure of who sent them. The same is true for text messages. Don't open text messages from numbers you don't know.

10. If iPhone is broken... The border between programmatic problem and the hardware issue can be very subtle. For example, your iPhone may refuse to turn on due to a software problem, dust may just get into its charging port or a broken wire on your iPhone. charging cable... This also applies to problems such as overheating, unresponsive screen, freezing.

The best way here is to make sure it's not a software issue, or at least a problem you can fix:

- Connect your iPhone to a new charger to make sure it is charging properly.

- Reboot your phone to make sure it doesn't freeze.

- Turn off your phone and inspect the case for cracks or a case that begins to crack or deform.

If you find any signs physical damage your phone, send it to Apple for repair or a specialist workshop.

11. I wish you good luck with troubleshooting breakdowns and glitches on your iPhone!

Does your iPhone freeze when you ring during an incoming call? This problem can be typical for any smartphone model, from iPhone 4 to the most latest version iPhone. And the point here is not at all in the device itself, but, most likely, in software or hardware error. In any case, we have an excellent solution for this problem for you - the universal tool Tenorshare ReiBoot, which solves most bugs on iOS devices by entering and exiting recovery mode.

Why iPhone hangs on a call

So, if you encounter this bug, the phone usually behaves as follows. The iPhone arrives incoming call, the screen lights up, you can see buttons or a slider for accepting a call, but pressing them does nothing. The screen remains inactive, which prevents the user from receiving an incoming call. In other words, the iPhone is stuck on a call. In some cases, it happens that when a call comes in, the display does not even light up. The call is in progress, but the buttons for accepting or rejecting a call do not appear and the screen remains dark.

iPhone Freezes on Incoming and Outgoing Calls: How to Fix

The first thing that comes to users' mind is a simple reboot of the device. This method rarely helps to solve the problem, because usually the bug is located in the firmware. If this method does not work, the owners of iPhones begin to reflash their gadgets, do a factory reset. At worst, they can't stand it and turn to an Apple service center.

We offer you the easiest and really working method that takes the minimum amount of time and requires just a few clicks from you. The program was created specifically to solve this and a number of other iOS errors.

1. Download the Tenorshare ReiBoot program from the official site. Next, install it on your work computer.
2. Connect your iPhone with USB cable to the PC. Then launch Tenorshare ReiBoot and wait for the program to recognize your device.

Now you need to click on the active button "Enter recovery mode", wait a while until the program enters the device into recovery mode.

3. When the Exit Recovery Mode button becomes active, immediately click on it and wait a while. Your iPhone will be restarted and then launched and ready for stable operation.

As you can see, you only need to make a couple of clicks to solve the problem of why the iPhone hangs on a call. Tenorshare ReiBoot software is compatible with all firmwares, including the latest software iOS software 11. You can use the utility on both Windows and Mac. The tool allows you to solve not only the problem of why the iPhone freezes when you call, but also when the iPhone freezes at the apple logo, reboots cyclically, etc.

Good time! Despite the fact that any iPhone model equipped with a great and responsive display, all sorts of problems with it still happen and you can't get away from them. The inability to answer a call due to the fact that the screen simply does not respond to pressing is one of the most common mistakes. The most interesting thing is that this happens sporadically and it is almost impossible to predict such behavior! Therefore, there is a high probability of missing a very important incoming call when you do not expect it.

Actually, we will talk today about what to do when “swipe across the screen” to answer a call on the iPhone does not work. And also we will find out why absolutely any user encounters such a thing. mobile phone from Apple? Let's go!

So, the most common and widespread situation: you receive an incoming call, you take your phone out of your pocket and you need to swipe across the screen to answer. You perform this action with a habitual gesture and ... nothing happens. The slider does not move, the phone continues to ring, and as a result, the call is missed. And the most interesting and unusual thing is that during everyday use (play games, etc.) everything is "ok" - the display works as it should!

Why it happens? There can be a lot of reasons, and it is difficult to find out which one is 100% correct, choose:

• The problem could be static electricity. Have you noticed that most often the answer slider does not move when the phone is taken out of your pocket? Exactly.
• The conflict is in the firmware and Apple admitted it at one time. "Glitch" occurs when, during an incoming call, the device verifies the caller's number with the address book.
• Some tweaks (programs installed using jailbreak), especially related to phone book, adding various qualifiers, non-native blacklists, and so on. may very well cause a similar problem.
• Perhaps the problem is in the sensor, which is responsible for turning off the screen at the moment when you bring it to your ear.
• The touchscreen itself may also work incorrectly, for example, not to process pressing in the area where you need to accept an incoming call.

How to fix the problem of inability to answer a call due to the fact that the sensor simply does not work? Naturally, the decision depends on the reason for this behavior. Let's list all the options:

1. During a call, swipe the entire surface of the display with your palm several times... Please note that you need to carry out not only across the screen, but also along the entire front part (in particular, along the proximity and light sensors). In most cases, this will dissipate static electricity and you will be able to “pick up the phone”.
2. Press the power button once and then try to pick up the phone. By the way, this very method very often helps the author of these lines.
3. Use covers and films (glass) on the screen- protect against static.
4. No matter how strange it sounds after the previous point - DO NOT use glass or film on the screen... I had one person who also periodically did not work with the sensor on the iPhone. We decided to peel off the film with him and barely tore it off the display - this material looked more like not a film, but a piece of scotch tape (and construction tape). It's amazing how in this situation the screen generally reacted at least somehow. Under such and such protection!
5. Remove jailbreak... How? ...
6. If the problem is in the firmware then through iTunes and do not use backup phone book. To score numbers manually.
7. In case of "iron" problems- carry under warranty, if of course.

Although, I really hope that until the last point (visit service center) it won't work.

After all, after all, in most cases, the inability to pick up the phone in the iPhone is a problem that is explained simple reasons- statics, excessive protection of the gadget or bugs in the firmware. And to mean and solve it is quite simple - a couple of hand movements and that's it, you can already say "hello".

P.S. Be sure to write in the comments - ask questions (I will try to answer everyone!), Tell us about how often you encounter a similar situation and what actions are you taking? Your experience can be useful to many readers!