Error 9 when restoring the iPhone. Contact the service center

In the process of use on the iTunes program, the user may encounter various errors that interfere with completing the started. Today we will focus more on error with code 9, namely we will analyze the main methods that allow it to eliminate it.

As a rule, apple gadget users face an error with code 9 when updating or restoring an Apple device. Error may occur completely different reasons: both as a result of the system failure and due to the incompatibility of the firmware with the device.

Method 1: Restart the devices

First of all, encountered with the appearance of an error 9 when working with iTunes, you should restart the computer and Apple devices.

Method 2: Update iTunes to the latest version

Communication breaks between iTunes and iPhone may arise due to the fact that on your computer installed outdated version Mediacombine.

You only need to check for iTunes availability and, if necessary, install them. After the iTunes update is completed, it is recommended to restart the computer.

Method 3: Use another USB port

This Council does not mean that your USB port has failed, but still you should try to connect the cable to another USB port, and it is advisable to avoid ports, for example embedded in the keyboard.

Method 4: Replace the cable

This is especially true of non-original cables. Try to use another cable, necessarily original and without visible damage.

Method 5: Restore the device via DFU mode

DFU - special emergency iPhone mode and other Apple devices that allow forcibly restored or update the gadget.

To restore the device in a similar way, connect the gadget to the computer using a USB cable, run iTunes, and then completely disconnect the iPhone.

Now the device will need to go to the DFU mode by performing the following combination: Click the POWER key for 3 seconds, and then, without releasing it, click button Home. (central button "Home"). Hold two keys clamped for 10 seconds, and then release POWER, continuing to hold the Home button.

You will need to keep the HOME button pressed until the next type of message appears on the iTunes screen:

To start the recovery procedure, click on the button. "Restore iPhone" .

Wait until the end of the procedure for restoring your device.

Method 6: Update Computer Software

If you have not updated Windows for a long time, then it may be worth performing now this procedure. In Windows 7, open the menu "Control Panel" - "Center windows updates» , in older versions of the operating system, open the window "Parameters" Combination of keys Win + I. and then go to the section "Update and Security" .

Set all the updates found for your computer.

Method 7: Connect the Apple device to another computer

It may well be that your computer is to blame for an error 9 when working with the iTunes program. To find out this, try connecting iPhone to iTunes on another computer and execute the recovery or update procedure.

These are the main ways to solve the error with code 9 when working with the iTunes program. If you could not solve the problem, we recommend contacting service centerbecause The problem can be in the apple device.

Today, Apple technician is at the peak of its popularity. Users are ready to pay huge money, just to become the owner of the "apple" products. Such an excitement is explained high levels quality of equipment and the most modern technologieswhich are used in its production. However, even the best product is not always able to work in uninterrupted mode. Not around the side and high-quality Apple gadgets.

Failures of service applications and error code 9 have become a huge problem for thousands of users. But is it terribly terribly? Are expensive iPhones not so good, as the manufacturer says? Of course, Apple offers customers only the best products. The problem is that some users during the operation of gadgets make minor errors. They become the main causes of malfunction. In reality, the error 9 is completely solved. There is no need to contact the service center.

Basic information

After an error occurs 9 on the smartphone monitor, you should not panic immediately. First of all, it is worth understanding that this is quite a normal phenomenon for any technique. And as in the case of other phones, the problem may be in the hardware or software. You can define one or another type of breakage by code.

If an error occurred 9, in most cases the problem lies in the program part. This means that users often perform the phone firmware incorrectly. Such manipulations may well lead to the appearance of software malfunctions.

Firmware rules

Before independently engaged in the modernization of your favorite gadget, you need to remember a few simple recommendations. Before the firmware you need:

• Install the new version of iTunes.
• Check performance original cable from "apple" technology. If it works incorrectly and the connection breaks are observed, then this may lead to the loss of some important data to update.
• Since the firmware is performed using a computer, you must make sure that it does not have a malicious software that can delete important folders and files.
• Make sure the Internet works stable. When the connection is broken, you can also lose the data.

If the error 9 appears due to incorrect flashing, then in rare cases it may be necessary to help a specialist. However, before going to the service center, it is worth considering all the methods of solving the problem, accessible to even inexperienced iPhone users.

Error 9 on iPhone 6 and 5 - What does it mean?

If the user sees this code, then first of all it may designate the wrong NAND power. In fact, it is a smartphone flash memory, which is usually used for storing photos, music tracks and other user information, loaded by a person.

In addition, the error 9 may indicate incorrect work Power connectors and controllers. Such problems in the hardware of mobile devices are quite common.

The most common reason for the appearance of this code is incorrect download of the iTunes multimedia application. Also in this program may be damaged by the registry. This can also cause viral programs and careless steps from the user. That is why the developers strongly recommend not to try to produce manipulations that can change system files. And of course, you should not delete not important, at first glance, folders from the main directories of the device.

Error 9 iPhone 5S and 6S - how to eliminate?

If a similar problem It appeared, then you must first have a number of standard events that will help identify the cause of the breakdown:

• Cable. To work with the iPhone, it is strongly recommended to use an exclusively 30-pin original wire. In extreme cases fit certified CableBut it must fully respond to the manufacturer's requirements. When using another wire, the device may incorrect to recognize it. Therefore, the phone and gives an error 9. In this case, it suffices to replace the cable to "native".

• USB port. When connecting the smartphone to the PC, the error 9 on the iPhone 5S may occur due to incorrect work Or breakdown connector. In this case, you need to try to connect any other device to the computer. If it is not displayed, then you need to use another USB port or use PC of friends or neighbors.
• Features iOS. It has long been that the device data is periodically "buggy". However, such damage is quite simply "treated" using a conventional reboot. Therefore, if an error 9 appears on iPhone 6 or it previous versions In the process of updating applications, first of all you should try to disable the gadget and perform a standard reboot.

Also today on the network you can find great amount free applicationsthat will help to identify, which directories have failed. However, such software solutions are recommended to download exclusively with verified sites. Otherwise, it is possible to accidentally install a viral software on the device, which will further aggravate the situation.

Antivirus and Firewall on PC

In the process of updating the iTunes, the program must connect to network resources For new data. Of course, it is connected to the Internet. However, in some cases standard antivirus programs Can block this access, referring to the fact that these resources can be infected. Actually on official apple services There can be no viral software. In this case, we are talking about incorrect settings Antivirus and firewall.

To correct the error 9 when restoring the iPhone or update it, you need to go to the PC settings and make sure that they are not activated using the proxy / VPN. This is what causes constantly emerging blockages.

In addition, if you have good antivirus There is no need for a firewall on the PC. Therefore, at least temporarily can be disabled. If it did not help, the antivirus itself can be deactivated for some time (the main thing after that is not to enter suspicious sites). If after that the update process passes without any errors, then you need to dig in the software settings and add Apple servers to the exception list.

Update

If a iTunes program It is outdated at least for a few minutes, then the errors will immediately begin to appear. Therefore, it is worth entering the developer's website and compare version versions. In order not to break your head and constantly check the availability of new data, you can try to activate the automatic UPDATE system.

Reinstalling applications and systems

If the problem has reached a critical level and not one of the recommendations help, it is worth making cardinal measures. To do this, remove iTunes application And check that the device does not remain "tails". After that, it is enough to go to the official website of the developer and install the newest version On anew.

If it does not help, you will have to delete the software of the gadget itself. Before such manipulations, it is better to save all the data, as there is no guarantee that the re-firmware will be successful.

Another option is to try to return the gadget to the factory settings.

This method is recommended if simply turning on and off the device, checking updates and other did not help. The fact is that when a forced reboot, the phone returns to its factory settings. Accordingly, all that the user painstakingly add to the phone may be lost. The same applies to standard settings. After reset, you will have to re-configure the brightness of the screen, install the ringtone and much more. However, in some cases, there is simply no other choice.

So, to restart iOS, you must perform several manipulations:

• Open the phone menu and find the "Settings" item in it. Go to it.
• List appears on the screen available options. You need to go to the bottom, find "reset" there and click on it.
• A new menu will open, in which the list of possible operations will be presented. You must select "Reset All Settings". Other points imply only partial recovery.
• The screen will appear on the screen. You need to click on "Erase Data" twice.
• Now just enter your password and confirm the "Erase" command again. The main thing is to check the current address in the window that opens email and user login.

In contact with

For a variety of purposes and do not know about the application failures arising during the work. Each error is accompanied by a notification informing about the problem and containing a unique code that tells about the nature of the problem. This greatly facilitates the search for a source of failure and solving the issue. In the case of iPhone 5S, an error under code 9 is a frequent phenomenon, but can also appear on other Apple devices. It fails most often when restoring the firmware when the smartphone contact is lost, which can happen due to software or hardware problems. Sometimes the user itself becomes the culprit problem, turning off the device from the computer during the process. Error solutions 9 in iTunes are somewhat, because the problem may be provoked by different factors.

Remedy Methods 9 in iTunes.

In some cases, you can get rid of the failure on your own using software MethodsRestoring the communication of the device with Aytyuns. Each of the ways to solve is relevant under certain problems that caused the appearance of an error. To ensure the correct operation of the program and the successful firmware recovery procedure, you need a stable connection to the Internet. It often helps even the ordinary reboot of the interacting devices (for the iPhone performed forcibly). Often, re-authorization is often effective in eliminating problems. There is nothing easier than to get out of the account and log in again, but these actions can resolve the situation.

Council. It will be useful to clean the HOSTS file before firmware, and also make sure that the proxy / VPN is not used in the computer settings. Before troubleshooting 9 errors need to check if the cable was not deployed, because there is often no reason to panic, and the problem is permitted in a matter of minutes. It is impossible to exclude hardware malfunctions, but first it is better to try software methods Error eliminating 9.

Method 1. Using another USB port, cable replacement

Any error in iTunes associated with the connection violation, including 9 code, may be caused by a malfunction. uSB connectorSo you need to try to connect to another port, as well as disable extra devices. Connection must be made directly to the computer. In addition, you should check the cable for damage, deformations or other defects and replace it if necessary. USB cord It is necessary to use the original, which is in the configuration to the iPhone 5S or another "apple", with which work is underway.

Method 2. Update iTunes

To ensure the correct operation of the program it is very important that its latest version stands on the computer, otherwise the errors occurred. Check existing options Updates are available in the "Updates" section from the Help menu.



If there are versions of the fourth, it is recommended to install the last of the official resource available on the official resource, after which it is possible to restart the computer and resume the firmware recovery procedure. The same recommendations also apply to the computer's operating system, its components must be updated, so that if the automatic update function is inactive, you need to go to the update center, start the search and install.

Method 3. Disable Anti-Virus, Firewall

Conflict programs, blocking the system defenders can also lead to an error 9 in Aytyuns. This happens when the antivirus or firewall perceives the actions performed as a viral threat. Disabled protection, can I check if the error 9 is connected with this possible cause. If the message about failure does not appear during operation, it is necessary to make iTunes to the list of antivirus exception.

Method 4. Scanning for viruses

Malicious programs that have written on a computer can easily prevent the recovery procedure through Aytyuns. Scanning hard disk Antivirus or attending utility will help get rid of "pests" and stabilize the operation of the application.

Method 5. Using another firmware

Often unknown error 9 in iTunes, similar blue screen Death "on Windows arises as a result of the use of poor quality assembly of custom firmware. If previous solutions options have not been effective, it is better to download the original iOS version or other custom firmware.

Method 6. Reinstall iTunes

Damaged program files can also become a culprit of communication disorders. Sometimes the problem is decisive full removal Aytyuns with all components and reuse latest version Service.

IMPORTANT. To perform the operation of uninstalling it is convenient to use special applications, then the process is faster and a thorough cleaning of the disk from the program files is ensured. You can re-install iTunes after rebooting.

Method 7. DFU Mode

Often get rid of the error 9 in iTunes when restoring iPhone 5S and other versions, you can using emergency dFU modeswhich is able to help in emergency situations. Enter iPhone to this state as follows:

• turn off the device, connect via the original uSB cable to the computer;
• we run the iTunes application launch;
• click the "Power" button and hold it for 3 seconds, then press "HOME", without releasing the power button;
• hold at the same time and "Power" and "Home" 10 seconds;
• let's release the power button, and keep the "home" until the program detects the device in DFU mode.

The only possible action "Restore iPhone" will appear, run the process by pressing this button and follow the instructions on the screen.



Method 7. Performance on another computer

It is worth trying to carry out the procedure on another PC or laptop, if none of the ways could help. Perhaps the problem lies in the computer settings or any iron malfunctions. But if the error 9 met again, then, most likely, apple hardware problems are present. Frequently on the iPhone 5S error 9 occurs due to the fallen soldering under the processor, which can be associated with a blow or a drop of smartphone. Also the culprit of trouble can be damaged to the I2C bus or NAND memory. In such cases, the device diagnostics is necessary and the elimination of the problem in the service. With no special skills, it is better not to perform a processor repeated or even replacement of memory independently, no matter how simple the process does not seem.

Error 9 iPhone is a problem that can disturb the user only for specific reasons. It usually appears when recovering the phone or its update. Consider, because of what a malfunction may arise and what to do in this case?

The problem under consideration appears when data transmission between USB portohm and telephone. That is, when the user performed the recovery procedure or update through the connection of the smartphone to the PC. Error 9 on iPhone means a disturbed device connection. You may manually turn off the phone when it installed the update, or damaged the cable. There are several reasons explaining the appearance of a malfunction.

The reasons

If you pay attention to feedback from the owners of the presented smartphones, then it can be noted that the problem associated with the inability to restore the system often appears on the iPhone 5S. Today, the following factors allocate, due to which a malfunction arises:




What if I could not restore the iPhone "Error 9"

Error 9 When restoring the iPhone, mostly arises from the owners of old models of the smartphone, or rather - up to 7 iPhone. Let's study the way to solve the problem.

Run iPhone update

The first way to correct the situation is to renew the system. The solution will be effective if the wire connecting the PC with mobile deviceDeparted or accidentally seized from the connector. Instruction:




Perform recovery via DFU mode

If after the instructions you started the device, and it turns on in the recovery mode, then it is necessary:

• Open the program on the PC again, clamp the two keys on your mobile phone and connect it using the cable;
• At the end, when iTunes will offer two solutions, you should choose the second option - to restore.;
• The procedure implies full cleaning of the smartphone. That is, all the user stored information will be deleted. But it is easy to return, if you use the backup.

Problem with equipment

Pay attention to the correctness of the USB cable and the connector itself in the computer. Connect another device, try using another port or find a suitable cable.

Checking Hosts File

The error may be associated with hosts filewhich is in the system windows files. To troubleshoot the problem, go to the folder - C: \\ Windows \\ System32 \\ Drivers \\ ETC \\. Then open the file called Hosts.


Delete all the data below the commands below - 127.0.0.1 Localhost. At the end, send a computer to a reboot. If the file is not editable, then run it with the enabled admin rights.

Check for viruses

Sometimes the reason may be hidden in the presence of viruses sitting in PC. Use the antivirus or firewall provided for in Windows as a standard protector of the system. After checking the computer to a malicious software again, repeat the procedure with an update or recovery of iPhone.

Contact the service center

If the decisions described did not bring due results, it means that the malfunction relates to hardware. That is, the battery may be damaged, the gyroscope loop, memory. Take the smartphone to the service center, where experts will diagnose and, if necessary, replace faulty details.

In contrast to error 3194 or errors 4014, iTunes Error 9 is quite rare error. In this article, we will try to explain because of what this error occurs and show how to fix it. In most cases, the error 9 appears when you are trying to update the firmware.

Like most error codes, there are many fixes for iTunes errors 9. Something can work on your device, something is not. And the only thing you need to do is try everything possible options To solve your problem. Error 9 when recovered.

Hardware counter software

Apple lists the error 9 as a possible release of safety software. It may be a firewall that blocks access to certain web sites / web resources (for example, iTunes, trying to download something from Apple servers). Some other websites and users who have already found some solutions to the problem to correct this error. iPad when restoring.

We will try to correct the error 9

USB port

One of the first things you can try is to change the USB port where the cable is connected. I know, it sounds absurd and too easy, but in some cases you can notice how randomly fixed all the failures when trying to update the firmware.

Another computer

If you can access another computer / laptop with installed iTunes, the second thing you can try is updating reading CDs on another computer. Yes, this is another main thing to try.

Disable cable / faulty cable

When the cable is not connected / tightened, the iPhone loses communication with iTunes. This leads to an excess of errors (different numbers), and it looks like ERROR 9 (not yet documented on the Apple Support page) may also be one of them.

Security / Antivirus / Firewall

If you configured a firewall or a connection through a proxy / VPN, you must make sure that it does not interfere with iTunes when connected to apple servers remotely. When you try to update the iPhone / iPad, iTunes connects to Apple, checks the cache, security keys, etc. (A bunch of things he uses to make sure that your iPhone or iPad is technically updated) if once during an attempt, iTunes stopped when connected to Apple servers, it gives an error. Error 9 is rare even now. But so far, since it is documented, you must try to correctly set the firewall parameters.

Various oS And various arrangements have different configurations for a proxy server or firewall. You may have to configure them so that all servers have become available.