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Alcatel phone slowly charging. The phone does not charge: Possible causes and ways to solve them Phone Alcatel does not charge what to do

The second frequency problem, and no less annoying, is that it does not charge telephone Alcatel. Everyone knows that without it, no device in the world can simply be able to work. In fact, the charging process itself is vital for technology. However, it does not imply the fact that for certain reasons this does not occur at all. If the Alcatel smartphone is not charged, it may mean that some serious problem occurred with it, which requires professional intervention!


After all, it is believed to precisely the power installation of the device, which should be inspected and repaired exclusively by professionals. However, what could cause a situation when Alcatel's phone is not charged? The most important malfunction, which can only be, is damage to the charging socket. Naturally, without it, it is impossible to talk about the correct power supply to the battery. It can be breaking enough simple - it is only a couple of times to drop it on solid surfaces or fall under the body. By the way about the nutritional element - if you notice that the battery does not hold a smartphone battery, this is a serious reason to contact our specialists, because they have already outlived its own and demands an immediate replacement. In a word, everything that happens to the power unit of the device must be carefully monitored, because the work of the device itself depends on it.

The situation when the battery sits on the smartphone and there is no possibility to charge it, for many it is critical. That is why it is very important to find out why the phone is not charging, and choose the most optimal option Elimination of the problem. Instruction Suitable for all models and brands: iPhone, Alcatel, Asus, Lenovo, Phillips, Prestigio, Sony Xperia., HTC, Samsung, Xiaomi, Umidigi, Leagoo, Doogie, Huawei, Homtom, etc.

In the process of charge, several things participate at once: chargerconsisting of a fork, tip and cord, as well as the battery itself. That is why if the smartphone does not charge and does not take energy from a regular or new purchased "Chinese" charging, check each node separately.

  1. Damage or clogging connector.
  2. The cord is moving (backstit) or the plug does not match the jack (for example, Micro-USB is not suitable for Type-C and Lightning).
  3. Failures in software.
  4. Wire fracture, "Split" wire.
  5. The use of dubious Chinese "crafts" for 20 rubles, veins in cheap versions are very thin and broken from a small effect.
  6. Too long wire than shorter length (30 cm. Ideal), the smaller the current loss. But here again it all depends on the quality.
  7. Battery malfunction (swollen, overheated, accounted for disrepair from old age).
  8. Through the power controller or incompatibility of the protocols.
  9. Strong loading of the processor, such as "heavy" game or watching 4K movies.
  10. No compliance with temperature modes. The process of replenishment of the battery does not occur at minus temperature ,.
  11. Forgot to "fly away" protective sticker After buying a new gadget.

If the phone is normally charging, but quickly discharged - temporary wear of the battery. The standard battery life is from 3 to 5 years (equivalent to 300-500 discharge cycles), after which it begins to discharge a couple of hours after charging, or does not perceive it at all.

There is another factor, an infection has been infected with a virus causing problems in the power supply system.

It happens that the level of charge rises. But in fact, the battery does not take or does not react to the supply of energy and after the cable is turned off, the voltage drops sharply to zero.

Diagnostics

For self-diagnostics, go through the test. A virtual assistant will define a malfunction and tell me what to do.

Not charging

To understand why the phone is poorly charged or the power indicator is not displayed on the display, you need to perform a few simple actions:

  1. Take not a native zoom and connect to your smartphone.
  2. Change uSB cable on a new one (pay attention to the connector, now the 4 mains are used - USB Type-C, Micro-USB, Lightning and Outdated Mini-USB).
  3. The indicator caught fire, it means that the problem is charging.

If the other charger does not work and do not bring the charge level to the end, the likelihood is that the problem lies in the software, battery or cellular connector.

First of all, it should be carefully cleaned the nest. If it did not help, it is recommended to attribute a gadget to the service, because It will be necessary to repair it problematic.

A faulty power supply - it can repair himself, bossing the necessary part for replacement, but due to the low cost of YUSB cords, it is more logical to purchase a new one.

How to check the connector

Diagnostics The state of the USB cord is inspected with bright light using a magnifying glass. If it is contaminated, it should be cleaned with a thin brush dipped in alcohol. Dust and garbage create bad contact of the conductors and interfere with the current passage.

What to check:

  • The nest does not stick in the housing.
  • Not observed contaminants.
  • There is no visible deformation of the module (curved contact groups, geometry changes, etc.), while the smartphone will not respond to charging.
  • Visually no drop of water and moisture.

If there is no such thing, you will have to look for the cause in another detail.

How to check battery

The above method showed that the smartphone does not receive energy not as a result of a burnt memory, but because of damaged cable. If the cable is enabled and writes that charging goes, but the phone does not charge, the likelihood is that the defective battery must be replaced.

  • The battery swelled and / or druits from the housing.
  • The battery is not completely and slowly charged, no more than 60-90 percent, - only replacing the module.
  • With a good memory, the cellular does not take or does not see charging, although the process goes.
  • Download utility for checking residual capacity.

So you need to test the battery: just replace it with another analogue and see if the indicator lights up when connecting to the outlet. For Apple technology, this method is not suitable!

Signs of infection with virus

The main symptom when the software is infected malicious programis the lack of indication. He can also constantly hang, and if earlier the battery was held two days, then after the virus hit - it will be discharged in 5-12 hours (that is, very long).

To troubleshoot, you need to check the phone with an antivirus. If infected files are detected, they will be deleted automatically, and in the absence of such a possibility will have to clean the system manually, removing and the application itself containing viruses.

How to charge without a standard charger

In any store cell phones You can find a universal charger, suitable for both smartphones and iPhones. The battery can also be any.

In a different way, it is called a "frog", and it is very easy to use such charging:

  1. Insert the battery to the latch, the contacts "plus" and minus "should coincide.
  2. Insert the "frog" into the socket, leave to charge for a few hours.

Question answer

% is still not added

Or is the process only in the off state:

  1. There is not enough strength of the zoom. For example, the charger provides 250 mAh with the required 1000 mAh.
  2. USB lace extremely low quality and does not let the voltage more than 4.5 volts, and this is critical.

Not charging from a computer / laptop via USB

  • Most likely there is not enough current, for example, due to artificial restrictions on the company's motherboard. Or restrictions are triggered at the program level, you will have to look for new drivers for a USB concentrator.
  • This can happen if the cord is old or "works after time." Somewhere in it, contacts contacts. Especially relevant for "lochmatic" cables for the iPhone. In general, buy a new one.
  • Another banal reason is actual for different variations of Type-C - not the compatibility of the protocols. Each Type-C has a small microchip that is responsible for transmitting data and energy. At the same time there are a bunch of standards, for example, some cables can "refuel" full-fledged laptop care, while others can only exchange data.
  • It happens that the USB connector in the laptops connector is longer than the regular plug from the smartphone, and the "hardware" simply do not come into contact.

From cigarette lighter

If not working car charger From the cigarette lighter, a similar diagnosis is carried out (see previous sections), because The principle of supplying energy to the battery is the same everywhere.

From the radio

From Belubanka

Standard Satination, most often lacking output current from PowerBank'a. Or it's time to buy a new delibean. In the case of Type-C - it is possible and does not allow the battery.

From wireless charging

Not all models support the function of wireless energy transmission. First, make sure that the manufacturer laid this functionality in your gadget.

If you are sure that wireless transmission It is laid at the hardware level, but Zakam does not go, you need to check:

  • Whether the station is connected not to the network.
  • Does not go / whether the device is shifted from the city center.
  • Not dressed thick case or magnetic dock.
  • Whether the cable is not inserted or data transfer to the computer is not inserted.

If it does not help, believe the level itself on another device, if everything works as it should, carry your device to the workshop. Very similar to the problem with a wireless microcontroller.

Writes discovered moisture

Here are two options:

  1. The device fell into water or other liquid (beer, wine, juice, tea, toilet). What to do is written.
  2. There was a strong temperature difference, for example came from frost into a warm room and condensate was formed on the board. Wait a couple of hours and everything is normalized.

Low or High Battery Temperature

Operating temperature of modern batteries from +3 to 45 degrees Celsius. If these values \u200b\u200bare exceeded, the controller limits the receipt of an error to power elements. It is necessary to cool \\ heat the phone.

There was a strong blow or fall

Lithium-ion "products" do not like strong mechanical impact, and may fail with strong blows and drops. There is only the replacement of Moulie to the new one.

After a long non-use

A deep discharge occurred - use a "frog" to "push" and try to revive the battery.

To extend the service life of your iPhone or smartphone on android database, you need to adhere to the recommendations:

  • Do not allow the fall of the gadget.
  • Do not discharge the battery too often (no more than 1 time in 2 months) completely up to 100 percent. Ideal to keep a level from 20% to 80%.
  • Do not abuse the use of a low-power universal charger, even new.
  • Install anti-virus protection on the phone.
  • Do not leave the device in the cold or heat ( working temperature from +3 to 45 degrees).

Conclusion

With the problem of lack of charge, many smartphone owners are facing (both on Android and on iOS), but for diagnostics it is not necessary to attract the phone to the service: it is enough to use the instruction to find out the cause.

If the gadget is not charged in a consequence of the battery malfunction or stopped receiving energy due to the USB connector, it is recommended to contact the master. In other cases, it is enough to replace a spoiled charger to a new one, ideally on the original one.

Video

One of the frequent Alcatel phone faults with which is addressed to our service center - the smartphone is slowly and for a long time charging and quickly discharged. What could be the reason and what repair is to:

  • Non-working or unsuitable charger;
  • Damaged charging connector;
  • Faulty power controller (KP);
  • Moisture getting
  • Defective battery;
  • Blow or fall;

Faulty charger

Before carrying a smartphone to the service, check your charger replacing it similar. If the smartphone charge has become faster, the problem was in your charging, you may have been able to use an inappropriate or defective cord, or cable.

Damaged charging connector

In the event of a continuous or not neat operation, the Alcatel phone charging connector may vary and stop charging the phone Alcatel. At first, you need to bend the power cord - the Alcatel phone begins to charge, but over time it can damage the battery or the power controller on Alcatel's motherboard, it is better to avoid damage and subsequently repair the Alcatel phone board and on time to replace the phone charging connector Alcatel.

Faulty Alcatel phone power controller

Over time, as a result of voltage or marriage jumps on the Alcatel phone, the power controller (CP) may fail, which will be accompanied by symptoms:

  • alcatel phone does not turn on;
  • slowly charging;
  • reboots;
  • quickly discharged.

In the case of a faulty power controller, repair will be repaired. motherboard Alcatel phone.

Moisture hit

Believe your Alcatel phone from water and moisture, because the consequences can be sad, such as the formation of corrosion on the power connector. If after filling or moisture to enter the smartphone, it began to be slowly charged, it is necessary to clean or replace the power connector on the Alcatel phone. Also, when liquid hit, the Alcatel phone battery or motherboard can fail.

Faulty battery

If Alcatel's phone began to be slowly charged 2-3 years after purchase, pay attention to the battery. In case of strong wear, it is necessary to replace the Alcatel phone battery. Battery replacement must be made every couple of years. Battery wear depends on how often you are charging and discharge your Alcatel phone and what charger uses.

Blow or fall

The mechanical impact on the phone Alcatel adversely affects its appearance and on the performance of the Alcatel phone as a whole. If, after strikes and drops, the Alcatel phone began to be slowly charged, it is quite possible that one of the many elements on the board has become unusable. To determine the malfunction and repairs price, in this case, diagnosis is necessary.

Each of us came across such a situation when the smartphone refuses to charge. Is it possible to solve this problem at home or have to bear the phone in service center? Let's deal with!

The reasons for which the phone is not charged.

First of all, you need to answer the main question: what exactly happens to the smartphone during charging? As a rule, the most common situations can be called when the phone does not respond to charging in general or charging goes, but the phone does not charge, either charging, but does it very slowly. So, first we will analyze the main reasons because of which the phone is not charged at all.

Check outlet / USB cable / adapter.

If we want to solve the problem, you need to consider various options, and you need to start with the simplest. First of all it is worth checking the service socket. You can do this by a multimeter, if it is not at hand, it's just trying to charge the phone from another socket. If charging went, then it was in her.

The second prevalence problem is why the phone is not charging is a defective USB cable. It is cables most often come into disrepair - burn out and break in places in the field of inflection. Replace it. Did not help? Then check the adapter, in a manner similar to the previous one.
It should be noted, in some cases it happens that charging is good, but the phone does not charge. The reason is simple - the charger does not match the phone. In this case, we advise you to take either a native charging, or similar to it with similar empes. For reference, the battery capacity is measured in mAh, and the chargers are available as 1a, so by 1,5 and higher. Try both options. Some of them will definitely suit you.

For example, if sony Xperia phone does not chargeYou may need charging for two amps. This information Usually written on the package to the phone or on the charger itself. Phones Sony. may not be charged only from the fact that the lack of current and electronics blocks such a charger.

At this stage, as a rule, it becomes clear, the reason for the lack of charging in the charger or in the smartphone itself.

The phone stopped charging because of the USB connector.

If the problem is in a USB port, then options for only 2 - or you will help you the usual pulling of the contacts (for this you need a taste for drawing and toothpick), or only replacing the USB connector (which can be done in any repair shops).

It often happens that the USB connector gets great amount Doodles and dirt, so you should try to clean the charging port with a conventional drawing tassel. And toothpick "raise" a small fastener inside uSB ports. You need to do everything very carefully!

Frequently quite a cleaning of contacts allows you to restore normal operation and the phone begins to charge as if nothing has happened.

But, if at home you did not succeed, then in this case you have to attract the phone to the service center. For example, if you have not charging samsung phone Galaxythen the service center for it will very easily find spare parts such as a microUSB connector or battery, but if you have Alcatel phone does not charge or Philips.In this case, the search for spare parts can be delayed or at all will have to buy them in Chinese online stores.

Problems of software.

If the phone is not charging on Android - the reason for this can be how incorrectly software installedand failure in the system itself.

In this case, it will be necessary to make a discharge of the factory or implement full refreshing phone You can reset the settings through the menu.
For example, if you have not charging phone Huawei. And you would like to make a reset settings, then you need to do the following for this: go to the menu - Advanced recovery settings and resetting the settings. Optionally you can do backup data.

Most phones on Android provide the ability to reset the settings through "Three Buttons" - this is the simultaneous pressure of the volume up and down + key switch.
For example, to reset the SAMSUNG settings must be closed and hold three buttons: Enable key + Home key + Volume swing up.

If this option also did not come up, it is definitely in the battery.

Charging goes, but the phone battery does not charge.


Remember how long have you been using your smartphone? We love our dear phones so much, and we wish for them eternal life, but alas, the batteries are also characteristic of old age. Over time, even the strongest batteries cease to keep charge. This is because the lithium-ion batteries, which are now used in most smartphones, have their own service life, which is determined by the number of full-time cycles (up to 0%). League Tip: To extend the life of a lithium-ion battery, try to charge your smartphone more often and prevent a full battery discharge.

Sometimes, problems with the battery are visible even visually. If some deformation has occurred or the battery swelled, it will affect appearance phone For example, it may be deformed not only an external phone cover, but even a slightly squeezed screen.

Carefully monitor such changes, otherwise they can lead to more planning consequences than simply the impossibility of charging.

Long charging the phone.

Such a problem occurs no less frequently. It may occur for the reason that there are some energy-intensive applications on the device that consume energy faster than the smartphone is charging. These include "heavy games", as well as included Wi-Fi, Bluetooth, geolocation, and so on. So, if your phone is charging slowly - just disconnect it before charging.

We also do not recommend charging the phone from the USB port of the computer or laptop, usually no more than 500 mA are applied to them. normal charging phones are clearly not enough. Of course, most of the phones from the USB port will be charged, but extremely slow, and some phones are not perceived at all.

The phone shows the wrong charge percentage.

If the phone is charging for a long time, then it's not always the case launched applications. Sometimes there are situations when your operating system It did not correctly remember the energy consumption mode from where errors occur in battery management. How to understand it?

Yes, very simple. The most important feature is a quick-odd battery (and the smartphone turns off already when charging at 20-30%) and a very slow smartphone charging. In this case, do not rush to run to the store for the new battery. Try first calibrate it.

To calibrate the battery, make five full charge / discharge cycles of the phone. That is, when the phone is discharged and its independently turns off, it is necessary to charge it before reaching the required maximum in Mach. After the last fifth cycle of full charge, disconnect the charger, remove the battery, paste it after 10-20 seconds and spend hard Reset. (As described above).

But sometimes it may not be at all in the battery itself. For example, if you have meizu phone is not chargingshowing one percent charge, In fact, the phone is charging, but the point is only that there was a program crash. In this case, it will be necessary to completely disable the phone and re-enable it. And the problem with 1% on telephone Meizu. will be solved.

If none of the ways helped you solve the problem, then most likely, it will not be able to solve it at home at all. We advise you to contact the service center for repairing your phone.

Name Description Price, rub
Departure Masters Departure in the city and up to 10 km. From the feature of the city. Is free
Departure Masters in the region Check out more than 10 km but less than 45 km. from the features of the city in workers and weekends until 20:00. Is free
Late departure Masters Check out more than 10 km, but less than 45 km from the city feature in workers and weekends after 20:00. Is free
Diagnosis of PO Software diagnostics of a computer or laptop without disassembly. It is carried out at the location of the client to compile the estimate of the necessary work. Is free
Installing Windows XP / Vista / 7/8/10 from 400.
Installation of drivers from 350.
Installing software from 400.
Installing Antivirus from 320.
Treatment / Removal of Viruses from 310.
Installation or replacement of components in the system unit Installation or replacement of one detail, such as:
  • motherboard
  • cPU
  • cPU cooling system
  • hDD
  • video card
  • sound card
  • power Supply
  • rAM
  • sound card
  • lAN card
195 — 595
Modernization (upgrade) of a computer The cost depends on the configuration you chose and on the scope of work. from 1500 to 13990
Laptop cleaning 1895
Replacement hard disk (Winchester) from 450.
Replacement of motherboard on a laptop from 3000 to 9000
Replacement random access memory (RAM) from 590 + spare parts from 1990
Replacing the laptop screen from 790.
Setting the wired internet from 280.
Wi-Fi Routher Setup from 400.
Cabling from 40.
Criming Connector RJ-45 from 480.

* The cost of services (price) is determined by the service engineer after diagnostics. Prices are excluding the cost of components.

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We organized our work in such a way as to make our computer services convenient and affordable services. Our masters come within an hour, conduct diagnostics, determine the cost and approximate order execution time. If the task can be solved in place (repair by replacing components, installation and removal of programs, setting up access to the Internet, cable laying), we will do everything on the day of your appeal. If the repair requires special equipment, take the computer to the service center and bring back, as soon as it is ready.

Call 8 499 490-65-39. We will solve any computer problem.

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