Why the App Store does not work on iPhone. Why not be able to connect to the iTunes Store: the causes and solution of the problem. It all started with China

After upgrading to iOS 11 Millions of iPad and iPhone users can not use new features App Store. In iOS 11. Many people faced an error when they tried to enter the account they use for the App Store. App Store app simply stated that fromconnecting to the App Store on the iPhone or not upload applications fromA.pp.S.tore. . Do you have the same problem? Each problem has its own and, accordingly, the way to eliminate it.

Kak connect to the App Store If he writes a failure

1. Close the application and open

This is the easiest and most successful, however, with a low level of success. Try to close it using the application switch and open it again.

2. Invalid network settings

Unable to connect to the App Store requires an Internet connection. Low Internet speed can also cause this error. You can try to disconnect from Wi-Fi and use mobile Internet Or change other WiFi.

3. The date and time is incorrectly established.

How to fix an error with an iPhone connection to the App Store on iPhone 7 / 7Plus / 8 / 8plus / x? Be sure to install right date and time. It is best to choose auto mode. Making sure that everything is in order with the Internet, follow the "Settings" - "Basic" - "Date and Time", where install automatic setting time. It is important that the correct time zone is specified. All IOS is experiencing an obvious dependence on the punctuality of the owner.

4. Update by

The relevance of the firmware plays a no longer role in stable work iOS and its services than high-quality Internet connection or time zones. If a A.pp.S.tore does not open on iPhone, Install the latest IOS version still follows. Keep track of this in the "Settings" application - "Basic" - software update. "

5. Mode "On the aircraft"

If the App Store does not work on the iPhone after iOS updates 11, you can try to resume the download process using the "on the aircraft" mode. Click on the plane icon by activating the mode. Wait a minute and click again on the same icon.

6. Get out of your Apple ID and come back to your Apple ID.

There is one very simple way that can correct an error with an iPhone connection to the App Store. You can easily use anyone iPhone user or iPad. Thanks to him, he will not have to change anything in the settings and consists of only three steps:

Go to "Settings"\u003e " iTunes Store. and the App Store. "
Select the item where Apple ID is specified, and then click on "Exit".
Come back to your Apple ID.

7. Spare solution via Tenorshare Reiboot

If all of the above does not help, we recommend trying, it can help you fully solve
Such problems: Unable to connect to the App Store, the App Store does not start, various failures and errors when connected.

How to fix errors with a connection to the App Store via Tenorshare Reiboot?

Step 1: Load and install Tenorshare Reiboot. Connect the device to a computer via a USB cable.

Step 2: When Tenorshare Reiboot connected to the device, it appeared "enter the recovery mode". Select the "Login to Recovery Mode" button.

Step 3: After a few minutes a button "Exit the recovery mode" will appear. Click this button and the problem is fixed.

Here we summarize the possible 7 ways to correct the lines with the connection to the App Store after upgrading to iOS 11.

Reading time: 6 minutes

In this article, we will look at the reasons why your iPhone / iPad / MacBook does not enter the AppStore and why the AppStore does not work in principle. Tips are also given what to do to solve the problem.

The AppStore usually works without failures, but sometimes users face that the application store becomes inaccessible. The problem may be on the side of Apple: there are cases when the AppStore simply broke, ceasing to function all over the world. Such situations occur extremely rare, and users learn about them quite quickly from social networks. Much more often caused a malfunction incorrect work The device itself.

When iPhone / iPad does not enter the AppStore

If the iPhone does not enter the AppStore, try to exit the Apple ID, and then re-logged. In case of problems with starting a store on the iPad, try to execute similar actions:

Immediately after the output, click "Log in" and enter data for authorization via Apple ID. If this does not help, make sure that the same section has a tick near the AppStore item. Sometimes she disappears after another update Systems, with the result that the store ceases to start.

Another reason that the application store does not work may be wrong settings time, dates and regions.

Open the settings, section "Basic".
Go to subsection "Date and Time".
Turn on the automatic definition of settings or set them manually.

Pay attention to the Internet connection settings. If mobile traffic is used, make sure that the data package is not over the tariff. When using Wi-Fi, make sure the connection is set correctly. To exclude problems with the connection, run on mobile device browser.

Sometimes users face that after updating IOS, the AppStore icon itself disappears. To return it back:

After performing these actions on iPhone screen Or iPad will appear the missing icon, and the store itself will open without any problems.

If the AppStore does not work on MacBook

MacBook may also have difficulty running the AppStore after updating the system. The most common cause is a problem - the program cannot connect to apple servers. To troubleshoot a malfunction:

In some cases, the program is deleted after the update. To restore it, you must upload the software package for Mac OS X 10.6.6 (Combo) to your computer. But first you need to make sure that the programs are really no: sometimes only the icon disappears.

Open Finder.
In the "Transitions" menu, select "Programs".
Look, if there is a AppStore in the list of programs.

If in the list installed applications There is no appstore, then proceed to download and install the update, after which the problem with starting the store will be eliminated.

Restart AppStore

If the mobile device is started, but the AppStore does not work, try refreshing it. In fact, the application is a browser, but it does not have a separate button "update". Therefore, you have to use a little cunning: click 10 times on the button on the bottom panel.

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What to do in this situation?

We solve the problems

If the problem arose after updating the system, you should try to do the following.

We enter the settings of the smartphone or tablet and go to the store tab, which is noted by a check mark.

Now you can try again to go to the App Store.

Often, the problem also occurs with downloading application updates from the store.
If this happens, it is worth entering the tab, which is called - "updates", and wait, will the system will not resume correct operation within a few minutes.

If the store does not work at all, the problem can be solved by installing another firmware. At the same time, you should take care of backup copying - In order to avoid losing important information.

If it does not help, you should try to reset the device settings. An even more radical way - reset network settings.

By the way, sometimes the problem is solved and more simple method. If the user does not enter the App Store, he should be started in order to get out of account And again go to it.

Sometimes the usual reboot of the device also helps. If the problem has not been eliminated, it is worth contacting technical support or service center.

The problem is not solved using Touch ID

As a rule, users of the 8th began to complain about this problem version of iOS. (With the output of one of the system updates), which could no longer use a dactylconical scanner for authorization.
It is also noteworthy that such a situation arises from the owners of "apple" gadgets around the world. How to fix it?
We go to the settings of the device and go to the "Touch ID and Password" menu.
Now enter a 4-digit password.
We translate the store slider into the off state, after which we return to the main screen.
Now simultaneously clamp and hold the on-shutdown button and the Home key. Enter the password on the lock screen that appears.
Open the settings and go to the already familiar menu "Touch ID and Password".
We again fit the password and activate the slider opposite the App Store.
Now enter the password of the identifier and confirm your actions.
If everything was done correctly, the fingerprint scanner can again be used to enter the store.

The lead analyst of Eldar Murtazin has a problem - the App Store does not want to upload updates or any pages.

Unfortunately, even the store app.le. It is not always able to work stably. Most often, the problem lies in the device itself, rather than in the servers of the company.

1. Check the Internet connection

This must be done first. The active Wi-Fi Icon, 3G, LTE does not mean anything yet, the network can tritely "fasten".

Decision: Open in the Safari browser any web page.

2. Check the state of Apple servers

Sometimes it happens that Apple servers fail, which leads to the disconnection of some services, including the App Store.

Decision: Read news on the site, or check the system directly on this link.

3. Repeat the update

No matter how strange it sounds, but re-pressing the button Refresh Can rectify the situation.

Decision: Go to App Store -\u003e Updates. Disable download update and re-update. And so several times. Often it solves problems with the download of updates and the performance of the entire App Store.

4. Check the date and time

If the date and time do not coincide with your time zone, problems with the Apple servers are possible. The problem is rare, but you should not forget about it.

Decision: Go to B. Settings -\u003e Basic -\u003e Date and Time. Turn on the toggle switch automatically.

5. Stop loading the program manually

The application in status for a long timemay cause the entire App Store performance drop in the performance of the entire App Store.

Decision: Tap the hanging icon to stop loading. Repeated tap can resume it and fix problems with the work of updates.

6. Turn on-turn off the airline

Problems with Internet connection may occur due to local network problems.

Decision: Open the control panel and double click on the airplane icon (icon of the aircraft).

7. Check the settings

It often happens that you accidentally or deliberately disabled updating programs in the IOS settings.

Decision: Go to Settings -\u003e iTunes Store and App Store. Turn on toggle switch Updates.

8. Delete a defective application

Not always tap on the program icon will correct the problem. Sometimes you need full removal Programs and its re-loading.

Decision: Hold the problem icon and click on the cross to delete the application.

Enter the program name in Spotlight search to make sure it is no longer. Open the App Store (if working) and re-boot the application.

If the icon did not disappear, then delete the program through Settings -\u003e Main -\u003e Storage. Select the application and remove it.

9. Activate the autoload of programs

If you have several iOS devices, start loading the second program on the device where the App Store works.

Decision: Open settings -\u003e iTunes Store and App Store. Turn on toggle switch Programs.

Then download any application from the App Store on the second device, or through iTunes application For Mac and Windows.

After the start of the download, the boring application can continue the download, and the App Store will work.

10. Drink in the App Store

Access to the account data may occur with varying success, so it is recommended to re-authorize.

Decision: Open the App Store and go to the tab. Selection. Tap the name of the account and select Go out.

11. Update the page in the App Store

Problems with compound - only 50% of possible situations. Sometimes the store application itself can "shy".

Decision: 10 times in a row Press the button off the tab on the bottom panel. It may be Selection, updates etc.

12. Restart the iOS device

Oddly enough, sometimes the full reboot of the iOS-device can also correct the performance of the program.

Decision: Hold down the POWER key for 3 seconds, select Turn off. Then re-enable the device.

13. Connect to iTunes

Often the problem with the performance of the App Store can be solved by connecting the device to the computer.

Decision: Connect the iOS device to a PC or laptop with launched application iTunes.

14. Complete full reset

If the above methods did not help you, it remains the last option to reanimate the operation of the App Store - full reset Devices.

Decision: There are two stages. The first - reset network settings. Go to Settings -\u003e Reset. Choose Reset network settings.

If it did not help, then the device is still left. Being in the same section and creating a backup of iOS-device, select Reset all settings.

15. Reinstall the firmware

The last reliable remains full reinstall firmware iOS.. To do this, have to go to DFU mode.

Decision: Create a backup copy of the IOS device (from it we will restore programs and their data). Connect the gadget to the computer, run iTunes.

Hold down the POWER and HOME key at the same time. Hold for 10 seconds. Wait for rebooting until Apple's logo appears.

When an apple appears on the screen, release only Power button.

The iTunes logo with cable will appear. As soon as iTunes write that the iOS device is in recovery mode, click on the button that pops up Restore.

The automatic loading of the last relevant firmware and its reinstallation will begin.

Put the rating.

During an attempt to search for applications in the App Store program simply do not appear in extradition. It concerns these absolutely all programs from social (Skype, Instragram, Facebook, VKontakte, Telegram and Others) to services for booking tickets and hotels (Aviasales and OneTwotrip).

But there is one feature - when opening the "Popular" program, programs appear in extradition and you can easily download them to your device. You can download applications using direct links, and purchased updated from the "Shopping" section.

The cause of the occurrence is still unknown, but you can definitely be called its global, because it appears massively, and not in solitary cases.

Solution: you just need to wait until the problem itself disappears, as the reason for its occurrence is in no way related to users and their devices. Usually waiting takes from 1 hour to 2 days.

Not downloaded and applications are not updated.

Stop download

If the downloadable application remains in "waiting for download" mode, it is worth stopping the download process.

If the application expects boot, but it does not happen - pause the download and start downloading

Solution: Click on the application label that waits for download by pausing the download. Click on the application again by renewing the download process.

Mode "On an airplane"

If you want to download the application, you can not try to resume the download process using the "on the aircraft" mode.

Solution: Swipe up on the unlocked device screen and click on the plane icon, activating the mode. Wait a minute and click again on the same icon.

To solve the problem, turn on and after a few seconds, turn off the "airplane" mode

Switch to DFU mode

If nothing helped restore the ability to download or update applications from the App Store, then it's time to try the DFU mode.

Solution: To use the DFU mode, you need:

Connect the gadget to the computer and run iTunes.
Click the POWER and HOME button at the same time and hold in this position for 10 seconds (the device is restarted at this time), until the Apple logo appears on the screen.
As soon as the apple appeared, you need to release the POWER button, and the Home button continue to hold until the iTunes icon appears.

DFU mode will help restore the device

ITunes will report that the smartphone / tablet is in DFU mode (recovery). After that, you can hold the POWER and HOME buttons at the same time, hold for about 10 seconds before rebooting.

Secret way to restore the work of the App Store

What could be worse than any problems that interfere with download applications? The reasons for the fault of the App Store set and exist ways to solve them. But also is universal way eliminate the problem and restore the correct operation of online apple store.

The secret way is little known among Apple products, but still applied quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: a selection, top charts, viewing, searching and updating. But there is not enough such a button how to "update", which would allow to update the App Store itself. But the absence of such a button does not mean that the App Store cannot be updated.

In order to update the App Store online store and its contents, the user needs to perform 10 consecutive clicks on any of the buttons located on the bottom panel (view, search, etc.). Thanks to these actions, the user-selected tab will be forcibly rebooted, and all information in it will be updated again.

To update the information that is displayed in one of the tabs simply press 10 times on the desired item.

Using this method will help users lose problems with downloading descriptions on applications, installing and updating various applications in the App Store. The method is relevant absolutely on all devices with IOS regardless of the type, generation of the gadget and the firmware version.

Video: Forced reboot App Store

Is it possible to avoid the connection failure and the appearance of other errors in the App Store

Prevent the emergence of errors and problems with the App Store application store is almost impossible, because they arise suddenly. The only thing that can be advised by users is to regularly create backup copies of ICloud so that when you appear any error to be prepared for resetting settings, since the reset solves most of the problems associated with the functionality of Apple devices.

Using one of the ways to solve the problems of the App Store functionality, each user will be able to restore the ability to download applications to your "apple" gadget.

Unfortunately, problems with the work of the store are not uncommon. In particular, many owners of "apple" smartphones and tablets complain that app Store does not open. What ways to solve this problem exist? We give some valuable recommendations.

Why App Store does not open and what to do

It is quite possible that there are problems in the work of the Apple store itself - for example, if the user sees an error when starting the corresponding application, it does not always happen. Unfortunately, the official confirmation of the fact that the situation is temporary, on the company's website can not always find. Nevertheless, it is worth trying again to log in later.

Often, the problem may be associated with the device. To begin with, it is worth trying the simplest thing: to get out of the account, restart the smartphone or tablet for a while and again enter the account. To do this, open the device settings, go to the menu that is responsible for the iTunes Store and the App Store, click on Apple ID, after which the "exit". After rebooting, password is introduced and they are trying to enter. Often these simple manipulations are enough to make the store again earned.

If they did not help, it is worth trying to reset network settings. An even more radical way is to reset the settings of the device itself - truth, it is worth taking care of backup copying to then restore all the important information contained on the gadget. It also happens that the firmware update helps.

If the App Store does not open, the owner of the device can always seek help from specialists - for example, in the technical support service or the nearest service center.