Internet assistant mts does not connect. How to connect the MTS Internet Assistant: enter your personal account. What is MTS Mobile Internet Assistant

Many subscribers often do not know how to use the functions presented to them, as they say, at full capacity. In this case it comes on how it is possible to work within the MTS LLC Network together with the provided opportunities in relation to extremely convenient management of your mobile account and by ourselves cell phone... One way or another, it is necessary to figure out how to connect the MTS mobile assistant, since it gives the right to receive data on expenses for services, the current state of the mobile phone account, etc. In general, its use implies very convenient features that will save your time and nerves. If you do not know how to get the specified service to your contract number, if you are tired of looking for the necessary data that will really help you in solving a similar problem, it is highly recommended to read this material to the end, because only in this case you will receive competent advice and recommendations in full.

The mobile assistant is an excellent service for helping communication subscribers right in the phone, and here's how to use it:

Dial the number "111" Call and follow the instructions of the autoinformer
MTS-Service can be called by the command from the phone * 111 # Call or from the tablet and smartphone * 111 * 1111 # Call
SMS Assistant is always active on the number "111", where you need to send an SMS with the request code. Codes can be obtained by sending a message with the text "2" to the specified number

Today, the use of the "Mobile Assistant" is an opportunity to save your resources for more important purposes. So, for example, why do you need to wait for an answer from the operator on the status of the current account, if you can dial the necessary numbers on your mobile phone and get all the necessary nuances as soon as possible?

IMPORTANT: It is highly recommended not to forget that you only need to use the updated information that is published on our website. It may turn out that you are on the website portal exactly when the company mobile operator No. 1 in Russian Federation has already changed the conditions for the provision of certain services, so you need to immediately remember that checking the data for relevance is required on the official website of the company of the cellular branch or the main portal.

We activate the mobile assistant on your phone

Today, the MTS mobile assistant allows, as mentioned above, to perform many operations and receive available information in an extremely fast time. How is the system connected to a mobile device? How to make the application work on the cell phone? - We will try to answer these and other questions to you in the material below, which is necessary for further work.

Features of emergency calls through the Mobile Assistant

The help number, which is required to fulfill a request in particularly important cases, may be necessary for you at a time when you do not know where to call. It is in these cases that it must be remembered that the real numbers for calls to certain services are as follows:

"010" - Fire Service
"020" - Police Service
"030" - Ambulance Service
"040" - Gas service
"112" - Common for all

Approximately such numbers must be pressed and dialed if you are connected to MTS LLC. They will help you get through to the right specialist, explain to him the necessary points of the call and, possibly, save someone's life.

Subscribers of cellular operators respect self-service services very much. They help to quickly and easily carry out certain actions with a SIM card and phone number. For example, you should pay attention to the "Mobile Assistant MTS". Users are not always aware of what it is all about. Maybe there is simply no need for it? Let's take a closer look at this service.

Description

"MTS Mobile Assistant" is a kind of service designed for self-service of clients. With its help, you can find out information about tariff plans, get bill details, manage paid services and subscriptions, change tariffs and much more. In addition, this service from time to time sends SMS messages to subscribers from advantageous offers... So it's a pleasure to work with her.

But some users do not use MTS Mobile Assistant very often. USSD commands are more popular. And all this because the second option is completely free. Unlike the "MTS Mobile Assistant" service. The cost of the service is 60 rubles per month. Not very much, but if you do not use subscriptions and do not plan to actively work with the operator's offers, then it is better to refuse this service.

Conditions

The mobile assistant has some rules and limitations. Fortunately, there are not so many of them. Remember that all calls to this service are free when you are within your region. That is, for the majority of subscribers, it will be enough to pay a monthly service fee in the amount of 60 rubles and use all the possibilities.

Please note that some services in the "Mobile Assistant" are paid. The requests you make are often worth something. For example, changing the tariff or connecting some paid service... The amount specified in the description of a particular opportunity will be debited. There is no additional charge.

"MTS Mobile Assistant" is an optional service. You can unsubscribe or reconnect at any time. Disconnection / connection is absolutely free. There are no more significant restrictions.

Connect

There are several ways to activate the Mobile Assistant service at MTS. Just like giving it up. IN recent times this feature is included by default in all tariff plans. And you can immediately use all the services that the service offers.

If you do not have it, then you can contact the nearest office cellular operator... How to connect "MTS Mobile Assistant"? To do this, write an application at the liaison office and give it to the employee for processing. As soon as the application is approved, you will receive a message about the successful completion of the process.

Recently, electronic design is gaining popularity. To do this, fill out a special form that you will find on the MTS website. Then send it to e-mail to your operator. Especially often this method is used corporate clients... As soon as the request is processed, you will receive a notification about the end of the process.

A USSD request also takes place. "Mobile assistant MTS" is connected using the command * 111 * 23 #. Next, you must send a confirmation of the request. Everything precise instructions will come to you in an SMS message. Usually, it is enough to enter the service activation code and send it to the short number 111.

Simple navigation

The next point that every subscriber should know is the means of fast navigation with the system proposed to us today. Without it, work with the service may take long time... What quick commands does the mobile assistant offer "For example, it is activated with the help of 11111. Dial this combination in the service, then press the call button. You will be shown the account on the SIM card. Correct algorithm actions: set 111 - send a request - set 1 - send - 1 - send. The numbers that are indicated after 111 are menu items in the service. These combinations help to reduce the time of working with an assistant.

In addition, payment by bank card can also be done through the "Mobile Assistant". We dial 11121 and press "Call". Then it is better to follow the instructions on the screen. They can be different.

The promised payment is activated using 1113, information on tariffs - 1117, voluntary blocking - 1116. Do you want to know which tariff plan you have activated? Then dial 1114. Nothing complicated. In principle, these are all the most popular combinations that can only be used. If you wish, you can explore the "Mobile Assistant" menu yourself. Just keep in mind that this process will take a lot of your time. After all, you have to see all MTS services on the screen.

Disconnection

What to do if you don't want to use your friend anymore paid service self-service? Here you can only advise one thing - to refuse it. In this case, you will have to activate all services only using SMS requests and USSD commands. By the way, these options attract subscribers the most.

How to disable "MTS Mobile Assistant"? Here you can choose your own solution to the problem. For a private client, it would be better to call the operator at 0890 and inform about your intentions. There they will quickly fill out an application for you and complete this process.

But it is preferable to choose between a personal visit to the MTS office and sending an electronic request. In the first case, as well as when connecting, you will have to directly fill out an application and give it to the store employee. In the second, the questionnaire is sent directly by e-mail. Then wait for the request to be processed. If you personally come to the salon cellular, the process will take you about 10 minutes. Otherwise, disabling the "Mobile Assistant" may take 1 day.

Service opinions

At MTS, the customer self-service service receives quite mixed reviews. Some people like it, some don't. The overwhelming majority of users still prefer to work with the "Mobile Assistant" to a minimum. And, if possible, refuse it. After all, as already mentioned, SMS requests and USSD commands are in great demand.

But in some cases (especially when there is time), the "Mobile Assistant" can be useful. It is enough to study thoroughly its menu in order to quickly navigate when working. Connect this service or not? Each subscriber decides this independently. But the majority of "Mobile Assistant MTS" seems superfluous and unnecessary.

Despite the rich functionality and practicality, this service is absolutely free, which will delight all mts subscribers. However, when logging into the MTS Internet Assistant via the mobile network, a fee may be charged according to the tariff plan.

What is an Internet Assistant?

"Mobile Assistant" allows you to perform many useful actions:

monitor the state of the balance;
activate and deactivate various options, services;
use MTS bonuses;
enable the "Beep" option;
control costs;
protect information on the phone from unintentional erasure;
top up the balance personal number or another subscriber;
the ability to get control over accounts;
request;
, a close relative.

With the Internet Assistant, there is no need to wait for a connection with a support operator. You no longer need to look for the requested information on the official website, because all the most important can be found in the personal account of the Internet assistant from MTS login.mts.ru.

How to activate the MTS Mobile Assistant option?

Having learned about the indisputable usefulness of the service, you should proceed to its direct connection.

The activation procedure is quite simple, and if you follow the instructions correctly, there should be no problems:

Connection starts with the command * 111 * 23 #, call button. Then you should wait for the notification of successful activation.
After accepting confirmation, you need to choose a password. To do this, enter the code * 111 * 25 #, call. After that, a message arrives on the phone, in response to which the required password is sent.
The service is also activated by calling 0022. Next, you need to listen carefully, follow the instructions of the voice robot.
The personal account on the site also provides the ability to connect the option.
In case of problems with activating the service, the operator will always help you understand the situation and tell you how you can connect the MTS Mobile Assistant service. The operator is available at 0890.

The mobile version of the MTS Internet Assistant allows you to access tariffs, services and options from your mobile phone... Small screens cannot provide convenient control of their number, since all control elements are too small. The problem is solved by a mobile Internet assistant from MTS.

Within the framework of of this review we will consider not only the mobile version of the Internet Assistant, but also the Mobile Assistant service. The application "My MTS" will also be affected, with the help of which it is very convenient to manage tariffs, services and bonuses from your mobile phone screen.

What is MTS Mobile Internet Assistant

Mobile Internet Assistant from MTS is a modernized version of the usual "Personal Account". Therefore, its functionality is the same as that of the regular version for large screens... What can the mobile Internet assistant do?

Manage services and options;
To govern bonus program MTS;
Manage the dial tone service;
Determine the location of your friends, as well as perform other actions with the number.

The Internet Assistant is a great way to manage the limit for the Full Trust service. The use of this control system is carried out without any additional subscription fee... And all transitions from tariff to tariff and connection of services are charged in accordance with the subscriber's tariff plan.

Application "My MTS"

Mobile Internet Assistant MTS is available not only in the form of a web interface adapted for small screens phones, smartphones and tablet PCs, but also in the form of the "My MTS" application. The application is available for download in the Appstore and Playmarket online stores - for iOS and GoogleAndroid devices. Owners of devices on Windows Phone it remains to be content with a standard browser with a mobile version of the Internet assistant from MTS.

The application "My MTS" is designed to provide more convenient management of your number... With its help, you can quickly change tariff plans, connect and disconnect services, work with a bonus balance, and use other services. To get a direct link to the application from your mobile phone, dial the USSD command * 111 * 1 # or visit the corresponding store.

The "My MTS" application is operated by operating systems Google android 2.3 and higher, as well as running iOS 7.0 and higher. To communicate with MTS servers, they can use a connection via mobile networks or Wi-Fi.

Service "MTS Service"

Do you have only a simple phone without the ability to install applications? Don't worry, you can use it to manage your number too. To do this, use the service "MTS Service * 111 #". He provides access to the management of his number by means of the USSD-command * 111 #. By typing this command, we will be taken to a simple menu, with the help of which number is being managed... What are the features of the service?

Connecting and disconnecting services and options;
Subscription management;
Management of tariff plans;
Balance view and more.

If your phone for some reason does not want to correctly display the opening USSD menu, try switching to transliteration using the USSD command * 111 * 6 * 2 #. As a result, this menu will be displayed in English letters. To switch back, dial the USSD command * 111 * 6 * 1 #. "MTS Service * 111 #" is provided without a monthly fee. Before connecting / disconnecting services and options, as well as before working with subscriptions and tariffs, make sure that you are familiar with the parameters of your tariff plan, as well as with the principles of tariffication of services, options and subscriptions.

Service "Mobile Assistant"

Think we've covered everything by now mobile services? Whatever it is - we forgot to tell you about the "Mobile Assistant", available as a voice portal on short number 111. Calls to this number are free, and the number is controlled by pressing the corresponding buttons after the answering machine. Here is a list of popular combinations:

Pressing button 1 - balance;
Pressing buttons 1, 2, 1 - payment by credit card;
Pressing button 3 - activation of the promised payment;
Pressing button 4 - request for the name of the tariff plan;
Pressing button 7 - information about promotions, useful options and tariffs.

You will get access to other possibilities through voice menu- listen carefully to the instructions of the autoinformer.

Using the "Mobile Assistant" service at 111, you need to be aware of your actions, since they are recorded by the network equipment - if you commit erroneous actions, you are responsible for them, not the operator.

How to connect a mobile assistant to MTS

In order to use the mobile version of the MTS Internet Assistant, you need to get a password by going to home page service from a computer and entering your phone number there - the password will be sent in the form of an SMS... In addition, by going to the site mobile version from our mobile phone, we will be able to access the system without any password. As for the services "Mobile Assistant" and "MTS Service * 111 #", they are available to all subscribers by default - without any connections.

How to disable mobile assistant

Disabling all of the above services in the MTS network is not provided. Therefore, it is impossible to disable access to mobile assistants and the "Personal Account".

Do you want to manage your own mobile communication?
Control the status of the account, replenish it and manage money?
Connect and disconnect services, choose the best tariffs?

MTS Internet Assistant is a convenient way to manage your mobile communications.

Access to and use of the Internet Assistant is free of charge. Connecting and disconnecting services, changing tariffs are paid in accordance with your tariff plan.

How to use

Step # 1. Set a password. For this:

Council number 1. If, when you try to enter, it is reported that the Internet Assistant service is not activated on your number, activate the service in one of the following ways:

Connect the service following the prompts of the system.

Council number 2. If, when you try to log in, it says that the password is incorrect, re-set the password in one of the following ways:

Password must be 4-7 digits long.

Council number 3. Make sure your browser supports Internet Assistant. Correct work is ensured when using the following browsers:

Microsoft Internet Explorer version not lower than 7.0;
Mozilla Firefox versions not lower than 2.0;
Apple Safari version 3.0 or higher;
Google Chrome versions not lower than 2.0.

Council number 4. Turn on the "record cookies" option in your browser.

Council number 5. If you work through a proxy server, make sure that it allows connections via HTTPS protocol(port 443).

In order to use the Internet Assistant to be safe and confidential, you must remember the following:

Everything that happens under your password in the Internet Assistant is considered your actions.
All actions in the Internet Assistant are documented using special equipment.
The time of inactivity in one session with the Internet Assistant is 20 minutes. To continue your session, re-enter the phone number and password.
If the password is entered incorrectly 3 times in a row, the entrance to the Internet Assistant will be blocked for 10 minutes.
When exiting the Internet Assistant, use the "Exit" link. This will allow you to safely shut down.

The Internet Assistant is unavailable when the device is lost lock.