Change mobile operator while saving the number. Cellular operators refused to carry "straight" numbers. Is it possible to keep the city number

Let's start with the fact that now each cell number In our country, it became significantly longer and begins, for example, on D7799.. D is that this 15-digit number can not be gained from the usual mobile phone. Then the region code (77), then the operator code (99).

CDB - Total Database of Russian Operators

When MnP (number transfer) was only introduced, the last three weeks were simply enchanting. Why? Just around the world, such a procedure is being implemented on average for 2 years, and in Russia there were only 5 months.

The usual transfer process

There are 4 different transfer process that differ in terms of conditions and time. All of them imply that the subscriber comes to the recipient operator (which he wants to be serviced) and writes an application for the transfer indicating when he wants to go. We still have to make an application from a personal account site for both individuals and legal entities, so as not to fill the paper in the office. There is a courier who brings everything at once with SIM cards.

Immediately after the application, we give a temporary SIM card (so do not all operators do). During the first part of the transfer of the number on it simply a certain random number from the number of rooms from the license plate, and after the transfer of your number to our number container, we simply rewrite the number on this SIM remotely. And the subscriber can calmly call in its old room without one more trip to our office.

After you wrote a statement, we refer to the central database through which all operators communicate. Communication goes like this:
- Base, we are the only ones, who now makes the transfer of the number?
- Yes, there are no two simultaneous processes.
- base, and new number and old number In one subject of the Federation?
- Yes, the zonal addressing is the same.
- Base, and the subscriber has no debt to the old operator at the time of filing the application?
- No, everything is clean, you can connect.
- base, purely just in case: and the number of this is exactly this operator, from which we are going to transfer?
- Yes, do not worry you, transfer let.

This is how it looks like for the subscriber.

Passing all possible status checks, the application enters validation to the donor operator (We call it on the jargon "Mommy"). Now the "big three" operations checks are performed automatically, which is very taking place. The name and passport data are checked. In our experience, approximately 30% of applications are eliminated at this stage.

If the validation of the questionnaire was successful, there is a pause for 2 days, the debt is determined at the moment. If it is, it gives another 3 days on her repayment, for which 2 times the subscriber says that he did not pay. Did not pay off - the application deviates. There is no debt - the transfer date is confirmed. Another 2 days have the opportunity to abandon this transfer, then it will be impossible.

During the day before the transfer, the subscriber comes with SMS with instructions on what you need to not forget to change the SIM card and so on until he can get them, because then the connection will be interrupted.

During the procedure, you can watch the process. We have this:
* 444 * 1 # - Here is the command to the status of your application.
In the Personal Cabinet of the Temporary Room - the state of the application and the course of all procedures on it.
On every important event - SMS with explanation, which means.
There are 8-800-700-4004, where you can call the status of the application.

Point X.

Begins, actually transfer.The interruption of communication is allowed for 6 hours under the law. We have this: if all systems (our and other operators) work normally, the subscriber is not available for about 20 minutes. More precisely, the timing according to us, other operators will be different):
Outgoing communication is connected almost immediately.
Incoming "Beeline" - 15-20 minutes.
Included from the donor operator - for an hour, usually also 15-20 minutes.
Included from the other cellular operators of the country - about 2 hours.
Included from fixed operators - about the same, for rare regional operators - a little longer.

At the time of X, when the transfer begins, a new number is written on the SIM card, it is also updated in billing. I must say that the SIM card is only IMSI (international identifier mobile subscriber). Your IMSI is assigned a new Russian subscriber number.

In order to be able to determine new routing, I had to change the entire addressing scheme in Russia. As I said, now the numbers inside the routing systems are recorded in a 15-digit format starting to something like D7799. This means that now the number of the number is determined not by the first numbers like 903, as it was, when the specific number capacity was fixed behind the operator, and on the prefix of the region and the operator in this 15-value "route" number. Well, even by the parameter "where to robes", which can also be in the database (and may not be). This is important for clients of virtual operators.

After X.

Information about the transferred issue is obtained payment systems And begin to routing payments correctly. Do not all do it at the same speed, so the frequent appeal on the first day after the transfer is "when will my payment going?".

In the first day, it is better to put directly through the new operator. Optimally pay the card from the site of the new operator or in the operator's cabin with hands.

There are cases when the subscriber begins to complain about the lack of communication in some directions. What is characteristic of the incoming. And, of course, believes that a new operator is to blame.

In fact, everything is easier. The fact is that when proper routing through a normal route, the call is directly directly from the caller operator to the operator called without additional loops. If suddenly, the operator's switch of the caller will decide that it is necessary to give a call to "Mamka", then "Momka" (as the initial opener of the capacity) is obliged to rober through itself. For money, by the way, that stimulates many small operators at once correctly prescribe routes. And of course, a regular problem arises: a subscriber is coming to us, he has no incoming communication on the intercity and part of fixes. "Momka" could not correctly defeat the call on the routing node - and the back. This is due to the inaccurate fulfillment of the specification on the nodes of the caller and, sometimes - with bugs in routing at Mommy.

Today, several thousand subscribers are postponed a day, and only 1-2 may face such problems. In the first about 10 days after the start of the transfer, we rolled out releases for every day, correcting both their mistakes and achieving compatibility with the releases of colleagues. We had to update 25 subsystems. It was decided: we immediately decided not to rewrite our standard CRMs, but to make individual solutions that worked on the gap between the incoming data and the rest of the "internal kitchen" and were responsible for transforming numbers. A kind of universal connectors.

Number of gears

The number of subscriber transitions from the operator to the operator is open data. On average, from the very beginning, we have a permanent and large influx of legal entities, in the last month - a stable plus on individual subscribers. At the beginning of MNP, we had a clear influx of the south of the Russian Federation and fluctuations in there, on a number of regions, later Delta began to decrease, and now we are in a stable plus on the subscriber base every day.

Other transfer procedures

For the physical term 9 days. For Yurlitz, the term of 29 days, in particular, because manual verification of documents is made. For them, an enlarged payment period is also possible to extinguish the debt weeks. You can specify any number of numbers in the application, for example, only half of corporates from the entire contract with the old operator. Each number is transferred individually - on the final, the application is scattered onto the lines.

For small legal entities with numbers 5 or less - also 9 days.

For the B2G market (state-owned) - 9 days, but there is no debt check. The treaty is checked when the competition is completed, it is checked that the applying statement is the winner of the competition.

There is still an emergency return procedure. For example, the subscriber has changed his mind at the time limit, the application was taken into account at 21:59, and they did not have time to put it in the database. In general, during the day you can return the number back, if there are good justifications on the technical part. For example, one large plant has passed from us, which suddenly changed his mind and wrote an application for refusal. The operator where it passed, delayed the registration of the application, and the numbers changed. Employees at this point have already thrown out the sims of the failed new operator. And the day after the consideration of the claim was made an emergency refund.

Increase your process: 10 times 25 centimeters

The length of the process with all the steps in Visio is 250 centimeters. We started from 4 steps, and then began to prescribe exceptions.

For example, "Operator-Mamka" has the right to say that the subscriber should be money. First, a pair of rubles can take after the last debt check. Secondly, in the postpead a lot of details, and the score can come in a month or different. Thirdly, they can only arrive recedened data for roaming. At this point, the subscriber has 10 days to walk to the old operator and repay the debt (through ordinary machines will not work - the routes are already new). Further, if it is not quenched, blocking is set through the central base (this is a mandatory condition of the standard). A day is so blocked for several dozen rooms.

Another. Since at the time of x from the number capacity of "Mom" the room passed into our license plate capacity, at the time of the end of the contract you need to return the number to the base. Specifically, when the subscriber decides to complete the contract, the number returns. Now about 50-100 such returns per day.

FAQ.

- Why should not be transferred from the same geographic area to another?
Because Russia uses the routing system for zones. The refusal of such a system means the restructuring of the architecture of almost all fixed operators. But even if technically it is possible to register a new routing in this way, legal changes are needed - the number capacity is now issued on the subject of the Federation.

- My girl free calls On Beeline, can she make free to a new number?
Yes, when moving to us, a new number will be considered "our", and the calls will be free. However, there is a nuance: when "mother" or recipient - MVNO without MNC, then you need to make a special exception table. Do not all make it, or it is updated in some operators manually. This means, for example, that for a number of small regional operators, the number may be "nits", and the bonuses will not be able to use their bonuses.

- How to find out whose number then?
We have a USSD command: * 444 * Number #, for example, 444 * 9031111111 #. In response, a message comes with what is for the operator (Beeline or not) and what region (if other). Other operators have similar means (on a call to IVR or query via SMS or USSD), which should be given at least operator according to the standard. The region is not necessary, but we do.

- What should be checked before transfer?

1. Ensure that the "Operator-Mom" your name and passport data are recorded without errors.
2. Check through the office "Operator-Mom" or his call center. No debts in 2 kopecks in all old contracts. You will definitely remember the SIM card that you bought in another city 10 years ago and thrown out at the station, "pay extra charge to the box office, or" Momka "will reject the statement.
3. If you go to a small regional operator Or a virtual operator, keep in mind that there a lot can be prescribed by your hands. Communications you may not be not 20 minutes, but a little more, plus there will be difficulties with bilingual and payment for the first days.
4. If your phone is the only way out of the Internet, write in advance the number of the call center of the new operator - it will be useful. All short numbering is routing within the network of your operator. We, for example, made aliases for "strangers" short numbers Support for yourself, but not all do so.

- Why was there so many errors at first after entering MNP?
Colleagues will understand: we worked 15-17 hours a day then because of the very compressed terms of specifications. Plus, naturally, few outside the "big triple" really documented its technicians in detail. As a result, the first 4-5 months we caught bugs. It was not possible to test: all other operators immediately entered the production, so the first 10 days (and about three or four hundred first subscribers) were actually beta testers. There were difficulties with encryption: each operator encrypts on its side. Adjusting the interaction was about a month. Now we and other major operators are more or less debugged and automated, but one of the two or three thousand subscribers one still goes wrong. Let's discern with colleagues, documented, we rent a new patch.

- When are 100 rubles for transfer?
For the transfer of the number, the amount specified in the standard is 100 rubles. We write off it only when the transfer is successfully completed, some other operators take it on the fact of submitting an application. This is important because from half to third of the statements deviates, and these 100 rubles are not returned.

From December 1, 2013 subscribers of all supplier companies mobile communicationsoperating in the territory of the Russian Federation, got the opportunity to change the provider, retaining the existing federal phone number. From April 2014, the law defines an 8-day period for transferring numbers individuals And 1 month - to reissue companies in the status of a legal entity.

The order of transition from megaphone on MTS without changing the number

Transition to MTS service with megaphone number is carried out as part of the MNP service (Mobile Number Portability - transfer mobile number). In order to take advantage of the guaranteed legislation, the user will need to make a few simple actions:

The subscriber's transfer service from MegaFon on MTS is provided free of charge. The fee for the preservation of the current number is 100 rubles and is charged with a one-time payment immediately after activation.

Other ways to change the operator

Additional features To register an application for transition from a megaphone to MTS without changing the mobile number include:

• appeal in online mode through the form on the official website of the operator;
• call to the Free Service Support Service Line
  By number or call back call.

Remote service connectivity provides the courier delivery of SIM cards and accompanying documents at the client's address. The further procedure for changing the operator with the preservation of the current number occurs in accordance with the approved basic regulations.

When the operator may refuse the number transfer

The legislation of the Russian Federation establishes a number of mandatory conditions for maintaining the number when changing the mobile service provider, the failure to comply with the operator failure in the activation of the service.

So, the grounds for failure are:

• transfer of the number decorated in a third party in the absence of sufficient authority defined by power of attorney;
• submission of the application before the expiration of 60 days from the date of the last similar request;
• change of mobile operator outside of one region;
• the presence of debt for communication services before the previous provider;
• suspension of communication services due to the loss of the SIM card, by the court decision, violations of the terms of the agreement with the same operator;
• an indication in the application of incorrect information or data that does not coincide with the information available in the database of the previous communication provider.

It should also take into account the fact that only federal mobile numbers are subject to transference when changing the operator.

After eliminating the reasons for the reason for the refusal of the MTS company in the design of the MNP option, a citizen may re-apply for a service transfer to the company to preserve the room.

Customer Service Nuances on MNP

Subscribers Magafon, who decided to switch to MTS service, without changing the mobile phone number, you should pay attention to some subtleties of the functionality of the Mobile Number Portability service:

1. In 2018, the SIM card obtained at the conclusion of a contract with the MTS company was initially connected to the tariff "Tariff". Change the tariff option immediately after activating the transferred number, you can, specify the selected plan when filling out the application or using special USSD commands.
2. Checking the Subscriber Number Accessories to a specific mobile service provider is available on the official website of the central database of the transferred numbers PentalWeb.ru. Additionally, you can use the paid USSD request * 916 * 10-digit phone number #, worth 2.72 rubles.
3. When replenishing the subscriber's personal account through the terminals and ATMs, it is necessary to choose the MTS operator, entering the phone number previously owned by MegaFon.

You will be interested to read:

How to go from megaphone to Beeline while preserving the number

The question of "mobile slavery" was acutely felt in recent years and months. Previously, due to the unpopularity of mobile communication, this issue was not discussed, now cellular telephone - An integral part in the life of a modern person. However, connecting once to a specific operator, we stay with him even on the conditions unfavorable for us, because we do not know how to change the operator cellular communication. And all because of the notorious number, on which everything holds, because his relatives and friends, and colleagues, and customers know. How to be in this situation? How to change the operator while saving the number?

Changes in Russia

Previously, there was no possibility to change the telecom operator, saving the phone number. Changes entered into force only in December 2013. And today it is the right of every user. However, each operator puts its conditions for this transition. Does not prevent them from understanding and find out what.

Let's start with Bilain

So, how to change the operator, saving the number? Beeline will be happy to meet everyone who thought up to go from another operator. However, it will be possible to pay 100 rubles. These funds will be written off from your account during the first three days of the use of the network. And now about how to do it:

Not without conditions

Here, as in any other controversial case, no conditions do not. For example, do you know that you still fail to be transferred to another operator. How it will not work and leave the old number if you used to live in another subject Russian Federation. Here are some more conditions that you need to know in advance:

1. Only its owner can endure the number or which can be done if there are appropriate documents.
2. Change the operator with the preservation of the number can not if your number is locked.
3. Your balance in another operator must be positive or at least not negative. Your data you left from the previous operator must be relevant. If you married and changed the surname, you first need to provide documents about it to your operator so that it makes changes, and then go to a new one.
4. At the time of the transition itself, the outgoing connection can be blocked for a time before half an hour, and text messages and incoming calls may not be available in the time interval of 6 hours.

Apply to MTS

The procedure for transferring the number of each operator is identical, and it is worth everywhere else. However, MTS clarifies that it is possible to use a temporary number from the first minute, as you get it in your hands. The SIM card will not have the number you will not be welcome, but you can already evaluate the operation of the new operator. Exactly one day before connecting to this temporary number, you will receive a text notification that the next day at the specified time you can insert the card to any device and use for the destination. You do not have to visit the office of the company twice, because the new number will be powered automatically. As for the conditions, they are similar to Bilayin. In addition, from the moment last change The telecom operator must pass at least two months. If at least one condition is violated, the company has the right to refuse you. As for tariffs, then the company MTS has its own laws:

• Initially, everyone is issued a SIM card with the tariff " Super MTS" The same tariff will remain and after the transfer of the room. So that this does not happen, you can specify the selected tariff in the application at the time of its filing.
• If at the time of writing a statement in the tariff, you did not decide or changed my mind for waiting, you can easily change it to anyone affordable way. For example, through personal Area On the site operator.
• Do not forget that some rates require an advance payment. Commieve that a certain amount is on your balance on the day of the transition.

Finally, MegaFon

Another major operator is ready to make a new client's reception in similar conditions. However, some differences still have:

1. Payment for transferring the number of 100 rubles should be made on the day of writing the application. Moreover, if you are denied transfer, it will not be returned.
2. Since the last transition must pass more than 70 days.
3. The funds that remained in the account at the past operator are not transferred to the transfer.

In the rest of the condition the same: there should be no debts, the application writes only the owner - and so on. That's the whole answer to the question, how to change the operator, saving the number.

If you refused

There are cases when the operator is forced to refuse to its new customer, even for him it is unprofitable. So it may turn out if at least one condition is not performed. For example, if there is a bill debt or do not coincide your data. In all these cases, the problem is solved simply. You only need to eliminate the reason why a new operator refuses to you. Fold debt, visit the office of the previous operator so that it unlocks your number, submit documents with your new data. After that, you will need to re-apply to the office of the new operator.

Conclusion

Long live freedom number! Now you know how to change the operator, keeping the number, and you can always choose the most convenient fare and best quality Communication and service.

Do you want to try the tariff plans of other mobile operators, but you need to save your old number? In Russia, the service change of the operator conservation is already available. telephone numberAnd it is supported by all the leading mobile operators of the country. The abolition of Mobile Slavery has fallen by many subscribers, and you can also use this service that is also available to Beeline subscribers.

Instructions for changing the operator without changing the number

Before moving to another operator, saving the number, you need to make sure that there is no debts on the payment of tariffs and services on your sim card. If any, before replacement it is necessary to repay them. Otherwise, changing the operator with the preservation of the previous number will not work. It should also be remembered that you can make a transition only in that region in which your current SIM card is registered.

The procedure for replacing the operator without changing the phone number has many common moments for Beeline, MTS, MegaFon and others, does not take much time and looks like this:

1. Contact one of the offices Mobile operator B. home region, to which you want to gohaving taking a passport with him. To come to the role of a trusted person of another subscriber does not make any sense - it is possible to change the operator only if the owner of the number you are.
2. Fill out the application On the transition to the maintenance of another mobile operator, the form and the sample of which will be issued to you by an employee of an office or salon. In a statement, in addition to personal data, you must specify the phone number and the name of the operator from which you are serviced at the time of the transition.
3. Subscribe the contract To confirm your maintenance transition from another mobile operator. The date specified in the contract will become the date, from the moment of the onset of which you will have to be officially rendered by the Subscriber new network (You will be notified about this event via an SMS message).

After signing the contract you will be issued a temporary SIM card. In order to start using a mobile connection, it will be necessary to wait for the release of a new SIM card and pay the cost of the replacement procedure that rarely exceeds the amount of 100 rubles. Before the end of the replacement procedure, you can use old and temporary sims.

How to go to Beeline with the preservation of the room?

The procedure of action, with which you can change your old network on Beeline, while maintaining your number, is not very different from the general order specified above. It will also be necessary to visit the Beeline office, provide a passport and fill out the application. Next, it will be necessary to choose a suitable tariff and sign a contract, after which the employee will give you a new Beeline SIM card with your former number.

The period during which your number will be transferred to the service to the biline, is negotiated in the list of the rules and is indicated in the contract. If it is not specified, the transfer is carried out without third-party intervention after 8 or more days from the moment of signing the contract. You can also specify when applying for the desired transfer date of your room on Beeline.

How to save urban number when changing the operator?

The service change service for urban numbers is not provided - you can change only those numbers that start at +79. Change the operator, saving the number will not work - when changing the operator, a new urban number is issued, and the old can be sold again.

Relatively recently in Russia adopted a law on the abolition of "mobile slavery". The meaning of this law is that now every person, displeased conditions for the provision of mobile operator's mobile communication services, can go to more favorable conditions offered by another operator, without changing the number. The change of the operator with the preservation of the room is possible for each operator, because now such an opportunity is provided for by law.

However, the operators themselves adopted this law quite positively. In the mobile communications market, a fairly high level of competition and a change of the operator with preservation of the room allows you to increase the client base by providing better and more profitable services for subscribers.

As part of this review, we consider the process of transition to the most popular operators in Russia (Beeline, MTS, MegaFon and Tele2), as well as tell about all the underwater stones you have to face in the process of this procedure.

Transition from another operator on MTS while preserving the number

MTS company provides quite a few attractive offers to the subscribers. If your current operator cannot suggest conditions that are able to provide MTS, you can safely transfer your number under the control of this operator.

The cost of changing the operator with the preservation of the number is 100 rubles. The procedure implies the need for personal appeal to the MTS office, that is, the remote transition will not work out, although, in the near future, such an opportunity may appear, because some operators are already there.

To go to MTS while maintaining your number, follow these steps:

1. Contact your nearest office or salon shop MTS. Tell your employee to become a MTS client, retaining your current number. Then write a statement about the transition to a new operator and enter the contract for servicing the transferred room. Office employee will help you correctly fill out the application. Main take a passport with you. It should be understood that no one will adopt a statement if the phone number that needs to be transferred is decorated for another person. If the formal number of the room cannot visit the office, you will need a power of attorney on his behalf. Otherwise, the change of the operator with the preservation of the number will be impossible.
2. Choose suitable for yourself tariff plan And get a MTS SIM card with a "temporary" number to which your current number will be transferred after completing the procedure. If it is necessary to use the "temporary" number, you can safely use it immediately after it is received.
3. Pay 100 rubles for moving to MTS. This money goes to maintain a common database in which the transferred rooms are stored. The service of this database is engaged in the organization designated by the government.
4. After performing the above steps you can go home. Now it remains to wait for the end of the verification of the specified data, the presence or absence of debt, etc. This process takes several days. SMS messages will come to your temporary number with information about the status of the application. In case of any problem, you will receive a corresponding notification on SMS.
5. One day before transferring the number you will receive an SMS message in which the date and time will be indicated when the number will be changed on the temporary SIM card. From this point on, you will become a MTS subscriber with another operator number.

• Attention

If you have difficulty, call free Number 8 800 250 8 250. We also recommend reading the information about possible submarines at the end of the article.

Transition from another operator on a megaphone while maintaining the number

If you read our article about, then you are well aware that each operator has its own advantages and disadvantages. MegaFon also has a number of proposals that are beneficial to distinguish it from their competitors. If any of such offers you wonder and you want to use them, then become a megaphone client while retaining your number. In addition, the operator provides the ability to remotely transition to its control. The cost of the service is 100 rubles.

To remotely move to a megaphone while saving the number, follow these steps:

1. Fill in the online application on the official website of the megaphone operator by clicking on this link. The application is designed to order free Document delivery and SIM. Thus, you will pass the need for a personal visit to the MegaFon office.
2. The address specified in the application will receive a specialist (the exact time of arrival will be reported to you), which will deliver all the necessary documents, will make payment (100 rubles), will help you choose the tariff plan that matches your needs, give a SIM card and encloses an agreement to change the operator with the maintenance of the number. You, in turn, must provide a passport for a specialist to make sure that the number specified in the application is decorated for you.
3. The transition occurs on time from 8 days to 6 months, at your discretion. You will be notified of the fact of a successful transition to a megaphone control through an SMS message.

If you do not want a specialist to come to your home, or for your settlement, such an opportunity is not provided, please contact the nearest communication salon or the MegaFon office. An employee will receive an application for you to change the operator and will explain to you the procedure for the procedure. We preliminarily recommend that you familiarize yourself with possible pitfalls, information about which is given at the end of the article.

• Attention

Changing the operator is impossible if there are debts by number. It is also important that the number is from the same region in which the transfer is carried out, otherwise become a subscriber of MegaFo without changing the number.

Changing the operator on the Beeline with the preservation of the room

Beeline, like any other operator, has proposals in the assortment that are beneficial from competitors. If you want to use some kind of offer of this operator or simply consider that the quality of the Beeline services provided is significantly higher than that of your current operator, then become a biline subscriber without changing the numbers.

The change of the operator with the preservation of the room will cost you 100 rubles. Beeline did not provide for the possibility of transition to its remote control, so the office visit is a prerequisite (recently, Bilain has the opportunity to leave an online application for a change of operator).

To move from another operator on Beeline while saving the number, follow these steps:

1. Contact your nearest office or Beline Salon and inform your intention to change the operator without changing the number. Office officer will offer you to write an application for a change of the operator. Fill out the statement by following the instructions of the office employee.
2. Choose a suitable tariff plan and get a Beeline SIM card for which your current number will be transferred within 8 days. Pay for the service (100 rubles).
3. According to the law, the change of the operator with the preservation of the room must occur within 8 days. The status of the operation will be communicated to you via SMS messages. The day before activating the number to a new SIM card, an SMS notification will come to insert Sims into the phone.

The process of changing the operator is inconsistently going so smoothly as described in the instructions. If you have debt or your number is not from the region in which the transfer takes place is to change the number it is not possible. Also, it will be necessary to provide a passport, while the number must be decorated for you.

• Attention

By law, the change of the operator should happen no later than 8 days after the application. However, at the request of the subscriber, the expected date of transfer of the number on Beeline can be transferred to a later date.

Transition from another operator on tele2 with the preservation of the room

Tele2 operator differs from its "big" competitors in low prices. In this case, the quality of services remains on high levelthat can neither attract the attention of subscribers. The telephone network coverage area is constantly increasing, and, together with this, the number of people who want to become subscribers of this operator grows.

To move from another operator on the telephone while saving the number, follow these steps:

1. Visit the nearest television salon to Tele2 and inform your desire to become their subscriber, while maintaining the number that originally belonging to another operator. Do not forget to take a passport with you.
2. Write an application to replace the operator with the preservation of the room. A salon employee will help you to write a statement correctly and tell how the process of transition to the operator of the tele2 flows.
3. Get a SIM card to which your number will be postponed and pay for the service (100 rubles).
4. After applying, you can go home and wait for the procedure for changing the operator. The transition takes no more than 8 days after signing the contract.
5. The day before the transfer, you will receive an SMS with the SIM card change instructions.

To eliminate the likelihood of problems in the process of changing the operator, we recommend paying its debt in advance if there is such. You should also make sure that the number is decorated for you, otherwise the transition will be impossible.

Changing the operator with the preservation of the room: pitfalls

The above instructions for changing the operator with the preservation of the room are practically no different from those presented on the official sites of operators. Meanwhile, everyone knows that the official instructions reveal only the general moments, while few people pay attention to underwater stones. This is especially true when we are talking about mobile operatorswhich are often mosquied hidden conditions.

The site is just designed to identify such tricks of operators and bring them to the attention of subscribers. Changing the operator with preservation of the room also implies the presence of pitfalls with which each subscriber may encounter. As an experiment, we have passed the process of changing the operator and revealed a number of nuances that we recommend that you take into account before going to the operator's office, whose subscriber you decide to become.

1) A standard scenario suggests that the subscriber does not need to communicate with the representatives of its current operator, listening to the beliefs and remain. In practice, it is not possible to avoid such communication quite often. There are cases when the passport details specified in the contract with the current operator differ from those used when concluding a contract with a new operator.

There are only two reasons for such a problem:

• error in entering data by the current operator at the stage of concluding a contract;
• change in passport data subscriber.

In both cases, you will have to go to the office of your operator and ask for appropriate changes to the contract. However, in order not to listen to the excuses, you can simply default about your plans to go to another operator.

2) The procedure for changing the operator can delay for 8 days, and if the subscriber wishes, then for several months. Of course, all this time you will continue to use the number. All this time is important not to leave in minus. If debt is formed throughout the entire period of the transition period, the system may prohibit the transfer of the number to another operator and the subscriber will have to re-apply and wait again.

3) The day before the procedure for changing the operator's change while saving the number you will receive an SMS notification from the date of the upcoming transition. On this day, communication problems may be observed. Moreover, the connection may be abyss on the old SIM card when the new did not have time to be activated. In addition, you can lose the opportunity to use your number during the first few hours after switching to a new operator.

4) Another not very pleasant moment, about which they forget to mention the operators - the first few days (sometimes even weeks) payment of the account is possible only through the operator's communication salon. That is, replenish the balance bank card Or through electronic payment systems may not work. This is not true in all cases, however similar problem They say many subscribers.

We all have everything. In general, we can say that the change of the operator with the preservation of the room does not imply difficulties and is a completely affordable procedure. It is enough to visit the office of the new operator, spend 10 minutes of free time and wait for the change of the operator.