Mts office for work with corporate clients. How to connect an MTS tariff from the “Smart Business” series? Free MTS phone number for clients of other networks and landline numbers

Subscribers often need to resolve some urgent issues. Therefore, the hot line at MTS operates around the clock. Here you will be helped with:

Everything that is somehow connected with the theft of a phone or sim. The map will not only be blocked, but also prompted for a further algorithm of actions.
Technical problems, failures and more. A lot is solved quite quickly if you clearly describe the problem and follow the voice instructions.
Data theft, suspicions that the password from personal account someone outsider could recognize, etc. Everything is decided on an individual basis.
Connections and disconnections of new services, tariffs, transitions from one plan to another, etc.
Any other points related to mobile communications.

When calling, some subscribers fear that they will have to wait a long time. Indeed, there are days when the contact center is overwhelmed with requests. But in general, this is a multichannel communication line on which great amount specialists. And they try to solve all the problems as quickly as possible.

An easy way to get through to the MTS operator

The easiest way is to call short number

The connection, like the conversation itself, is free. You can contact, as mentioned above, at any time of the day. There are other ways to contact the operator. But this one is the simplest, if only because the number is easy to remember. For communication there is also:

Like the others, it's free.

A little secret for those who want to quickly contact the operator: do not wait until they switch you. Immediately after the robot is activated, the voice commands, start typing over 2 and then 0... Moreover, you still have time to wait.

Separately for corporate clients there is a support telephone

And the short version

The service works in a similar way, but it is more focused on ensuring that provide assistance specifically to legal entities.
In general, this division was intended to reduce queues and take the load off the Hotline. As a result, now each group of customers waits less!

How to contact landline numbers

However, you can only call the short number within the network. Trying to get in touch from the numbers of other operators, as well as from the city one, is useless. To do this, dial

MTS offers state and private enterprises special offer- corporate tariffs of MTS. The advantages of such tariff plans undoubted: non-chargeable calls between package owners, lucrative long-distance calls, similar numbers and a number of lucrative services. You can connect the selected package only in the MTS salon with the obligatory provision of the requested documents. It remains to choose what is suitable: a tariff with a monthly fee or without it.

Method of connecting a tariff plan with a subscription fee

For legal entities there is a corporate tariff " Smart business»In various variations: Start, M, L, XL. More details about each tariff plan are described below.

Organizations with a small number of employees immediately noticed the Smart Business Start tariff, which is no coincidence, since its main advantage is free communication between employees within their region. In addition to unlimited calls, MTS corporate communication gives:

If you activate the “Smart Business L” tariff, you can use:

When attracting new customers, “beautiful” phone numbers are offered as a gratitude.

In case of choosing an XL-size tariff for subscribers, new opportunities open up:

Payment - 1,500 rubles per month. Detailed information on the service - http://www.corp.mts.ru.

Special offer mobile operator MTS - Smart Business Unlimited savings tariff. With him, you can feel like a truly free person, because great privileges are provided:

Payment - 3,500 rubles per month. The website http://www.corp.mts.ru will tell you about the details.

How to connect an MTS tariff from the “Smart Business” series?

Register in the personal account of the MTS client (http://login.mts.ru). Or call the customer support information center - 8 800 250 2000.

In addition to the popular line of tariff plans, the mobile operator MTS has released individual rates for corporate clients: "Business Connect", "Corporate Individual", etc. Description of each is presented below.

"Business Connect"

Companies whose activities are associated with constant access to the global network through telesystems will certainly be interested in the "Business Connect" tariff without a monthly fee. When connected, you can use:

various network options;
economical traffic service packages when working with 3G and 4G.

If a SIM card is purchased together with a modem / router, the company gives 100 additional GB for daily use and 2 weeks of access to the global network in the country.

When making calls, the per-minute payment will be:

3.2 p. - within the region to MTS clients;
3.6 p. - within the region to clients of other operators;
3.6 p. - to a landline phone;
4 p. - outside the region to MTS users;
12.9 rubles - outside the region to users of other operators;
35 p. - to the CIS countries;
42 p. - to European countries;
63 p. - to other countries.

Sending SMS will cost:

2.05 p. - within the region to MTS subscribers;
3.8 p. - within the region to clients of other operators;
5.25 RUB - outside the country.

Sending one MMS - 9.9 rubles.

User fees global network will be:

1.5 p. - 1 MB of traffic throughout Russia.

On the this moment there is a special offer - when purchasing a set of "Business Connect" and connecting the option to "Internet for future use" corporations are given the right to use additional options free of charge for 3 months, six months or even a year! In addition, to all corporate clients, the company gives a cloud storage "Second Memory" and Kaspersky Anti-Virus or "D. Web ".

The "Internet for future use" option has different options:

Mini for 500 p. - 7 GB;
Maxi for 800 rubles. - 15 GB for daytime and free use at night;
Vip for 1,200 rubles. - 30 GB for daytime and free use at night;
Top for 1 600 rub. - 50 GB;
Premium for 2,400 rubles. - 100 GB.

To connect the additional option "Internet for future use", it is enough to type the following queries:

* 111 * 160 # - Mini option;
* 111 * 161 # - Maxi option;
* 111 * 166 # - Vip option;
* 111 * 387 # - Top option;
* 111 * 372 # - Premium option.

The "Corporate Optimal" tariff does not include a monthly fee. One service package of the company will cost 800 rubles. Favorable conditions are obvious:

0.07 p. - between the owners of the package;
1.2 p. - within the region for MTS subscribers;
1.5 p. - within the region to another mobile connection;
2.25 p. - outside the region for MTS subscribers.

"Corporate individual"

The "Individual" tariff is the most economical tariff without a monthly fee, since calls inside corporate network cost 0 rubles! Other expenses:

0.4 p. - to MTS mobile numbers in their region;
1.19 p. - to mobile numbers of other operators.

"Corporate National"

The cost of one service package "Corporate National" is 900 rubles. For this amount are provided:

0.27 p. - between the owners of the package;
1.84 RUB - to MTS numbers within the region;
2.3 p. - to numbers of other cellular communication.

The tariff from MTS "Strategic" establishes a free universal connection between the owners of the package, 30 kopecks costs a call to non-corporate MTS numbers, 60 kopecks - to mobile numbers of other operators. When leaving the region, communication with an MTS subscriber will be 1 rubles, with another subscriber - 1.5 rubles.

So, the ultimate goal of any organization is a large income from the activities of its enterprise. MTS will help to increase income by reducing costs, offering a corporate line of “Smart Business” tariff plans with a monthly fee, which is extremely beneficial both for calls and for using the Internet, SMS and minutes package. Without a monthly fee, the mobile operator has released tariffs "Business Connect", "Corporate Individual" and others.

MTS operator for consultation and solution of various issues related to cellular communication, provided the service technical support... MTS subscribers, having phoned the Contact Center, will be able to quickly and easily solve the problems that have arisen and receive detailed information.

By dialing the number hotline MTS, you will receive up-to-date and detailed information on various areas:

Tariffs, programs, promotions and offers of MTS - current and new packages, terms of service, transition to another tariff;
Service settings and adjustment - SMS, MMS, Internet;
Account management - receipt, movement Money; ways to replenish the balance, transfer funds to other MTS subscribers;
Tariffs, services and conditions in international roaming;
Blocking the number in case of loss of the phone;
Services and additional services connected to your number;
Communication quality, your wishes and many other questions.

Attention! The MTS call center works around the clock. The MTS hotline operator serves all subscribers both within the country and abroad.

MTS Contact Center numbers

To ask for help, you need to dial the combination - 0890 on your phone. Calls to all MTS subscribers to given number are free. The number is also valid on the territory of Ukraine and Belarus.

For calls from landline telephones, as well as for subscribers of other operators, the number is 8-800-250-0890. MTS center operators serve this number around the clock, all calls are free.

MTS subscribers who are in international and national roaming can also contact the Contact Center free of charge. To do this, dial the number +7 495 766 01 66.

Due to the fact that enough a large number of calls of MTS subscribers are of a repetitive nature, then for convenience, before connecting to the operator, you need to listen voice menu... The information provided distributes calls according to their direction, therefore, following voice instruction, the subscriber is desired section. This service is aimed at providing assistance without the participation of the operator of the MTS contact center. If the appropriate section in the information block is not defined, then next step there is a connection with a free operator.

Also, for the convenience of subscribers, MTS has provided an opportunity to contact the Contact Center via the Internet. You need to go to the official website of MTS, Select the Contact Center in the menu and use the feedback service by filling out the form https://anketa.ssl.mts.ru/ind/feedback_mob/.

Note! Applications in the form Feedback processed, in order of priority. In this regard, if an urgent consultation is needed, it is better to dial the hotline number on the phone to connect to the MTS operator.

The use of corporate service packages from the mts mobile operator is quite profitable, since a lot of advantages are provided in comparison with individuals. In addition, the rates for corporate clients also include excellent conditions, as well as a number of additional options that can be connected to reduce the cost of communication. V this material information on the merits of using corporate communication services will be provided.

The main advantages of MTS for corporate clients should be noted:

Initially, such packages are allowed to connect several mobile numbers, you can even start connection from 1 phone number.
Corporate service of mts implies constant, 24-hour work help desk... In addition, a slightly different telephone is provided for such subscribers than for individuals and it looks like 0990. A call to such a phone is free, and the connection is much faster.
Corporate clients are served at a certain level, namely, each person has his own separately assigned operator who can help and advise on any issue on mobile communications;
Corporate subscribers have the opportunity to choose a convenient way to pay for communication services on their own. For example, it is possible to pay by advance payment or on credit.
There is also a special service that allows you to customize your connected tariff, taking into account those requests and needs that corporation employees have.
A special discount system is provided from the mts operator, thanks to which you can get benefits for services. It all depends on how often the connection is used and how many numbers are connected to the corporation.
An opportunity is given to buy a telephone or other equipment with a certain percentage for a discount.

How to become such clients?

To enter the structure of corporate clients and become a member of the program, you should be:

A legal entity that is engaged in any field of activity;
Be a commercial enterprise or affiliate;
They are a self-employed entrepreneur.

In addition, the unified corporate service program allows customers to use the opportunity to automatically receive a similar status for branches or representative offices in different cities of Russia.

Before connecting to a tariff plan, you should know what package of documents you need:

In the event that the subscriber is an individual entrepreneur, then you will need to have a passport and code with you, as well as documents on the field of activity.
If the subscriber is a legal entity, then copies of the certificate with the records of the USRIP are required, all the details of the company that are there. In the event that the director of the company will be connected, then a document will be required, which confirms the authority of the head and, of course, the passport and code. If a trustee is connected, then a power of attorney and a passport are required.

Connection

In order to connect to the program and the conditions, the subscriber will need to go to any branded communication salon of mts, where there is a department for servicing VIP-clients. It is important to have the entire package of documents with you, which is described above. In addition, you can connect to a tariff plan and become a part of the corporation by other methods:

Follow the link https://anketa.ssl.mts.ru/corp/magas/help/corp_client/connect/form/ and fill in the empty terms in order to activate in the system. Within a day after submitting the questionnaire, the mts employee will contact the client to confirm some of the data and switch to a new service.
You can also contact an employee of the company, toll-free number 88002507850. This phone intended only for calls to corporate clients.

Rates

Today the main line is used corporate rates called "Smart Business". Among them there are 4 plans, which include a subscription fee, as well as certain service packages, namely messages, traffic for surfing the net and minutes for communication in home network and beyond.

Customers also have the opportunity to connect to the "ULTRA" tariff, with which it will be possible to use mobile communications to the maximum, not only in Russia, but also abroad. This tariff includes 100 free minutes for calls outside the country. There are also plans specifically for using the Internet and others. It is recommended that you familiarize yourself with the list in more detail on the company's website or consult with an operator or a specialist in a communication salon.

For prompt delivery quality care and servicing corporate clients, the MTS operator offers its subscribers various support services. Now network users can contact not only the central offices of the company in Moscow or St. Petersburg, but also by hotline numbers, fax or e-mail. Thus, the provision of consultations on service issues becomes more efficient and convenient for network subscribers.

Center for processing client requests of the operator MTS

A special system for corporate clients allows you to contact the support service by sending an application from a subscriber:

All client applications for activation or deactivation of services are processed within 24 hours after submission;
For the successful use of the service, users need to fill out an application for binding a fixed email address for applications;
The application must be certified by the seal and signature of the head of the organization and handed over to the personal manager in the nearest salon-store of the company;
After free registration Email organizations, corporate clients can send all applications to the online support address or by fax number + 7-495-766-00-58 without prior certification and signature of the manager;
Application templates for binding a corporate email address can be found on the company's website or by contacting the company's central offices in Moscow, St. Petersburg and other cities in the coverage area of the MTS operator's network;
The purpose of such registration is the timely assistance of the technical service and comprehensive service of all numbers of the organization.

Services provided by the support service of the MTS operator for corporate numbers

As part of servicing the phones of legal entities and corporate clients, the service center provides the following features:

Consolidation and reconciliation of the organization's personal accounts with the transfer of funds and maintenance services;
Preparation of any financial statements and their submission on paper or in electronic form;
Providing and connecting additional phone numbers of the organization;
Activating and deactivating all additional services;
Editing the address and method for delivery of invoices for the services of the MTS operator;
Blocking or unblocking company numbers;
Change of tariff plans;
Change of subscriber numbers;
Termination of services and maintenance applications.

Fixed-line support service of the MTS operator for corporate numbers

Round-the-clock assistance and customer service is carried out in the following areas:

Getting advice on all available services for fixed numbers;
Obtaining information on available long-distance communication services;
Obtaining any advisory information and technical support;
Adding an application for activating or deactivating the services of the MTS operator;
Receiving detailed information about the current state of the personal account;
Communication with a service worker to conclude a service contract.

Serving corporate clients for fixed-line services

You can contact the service center of corporate subscribers of fixed communication in three in different ways:

1. By contacting the central office of the company in Moscow, St. Petersburg or another city where the network is serviced.
2. Call the single federal number + 7-495-956-00-00 from any landline and mobile phone (for calls in roaming and from phones of third-party mobile operators, the call is paid).
3. Send a request by fax + 7-495-956-06-01.