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What to do if iPhone won't open apps. Twitter not working on your iPhone or iPad? We solve the problem. Removing and reinstalling the application

"I have new iPhone X and every time I try to open the messaging app but the app doesn't open. What should I do to fix this problem? "

IN Lately the new iPhone X seems to be causing problems, and one of the problems concerns a lot of people - the app freezes or crashes. Currently, on iPhone X, app problems have been found in messages, music, notes, app store, WhatsApp and other common apps. Some reported that the Photos or Message app might freeze while in use, sometimes the app crashes and closes before opening it. Here we have some ways to fix suggestion issues on iPhone X / 10 or iPhone 8/8 Plus.

5 ways if apps won't launch

Method 1. Force restart iPhone

Press and hold the Home button and the Wake / Sleep button until the Apple logo appears. For iPhone 7 users, press the Home button and the Volume Down button to do this. For iPhone8 / X users: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button, finally press and hold the Side (Sleep / Wake) button until the Apple logo appears.

Method 2. Completely remove the application from the settings

This is by far the most effective method if apps stopped opening 1. This will remove the stuck app from your iPhone or iPad, hence you can reinstall one app from App Store... Go to Settings → General → Storage & iCloud → Manage. Select an app that you cannot download or update and uninstall it. After uninstalling it, open the App Store and reinstall the app that you uninstalled earlier.

Method 3. Update iOS system and apps

Sometimes this app won't update, resulting in a crash. Therefore, we suggest that you upgrade your iPhone to latest version iOS, and also go to the App Store to update any app with an update reminder.

IOS Update: Go to Settings> General> Software Update.
Updating Apps: Open the App Store on iPhone> Updates> Update All.

Method 4. Reset all settings

If the application does not open, reset all settings on your iPhone. This method has also helped some users to deal with this problem. But the downside is that all of your personalized data and customized app settings will also be deleted in the process.

Go to Settings> General> Reset> Erase All Settings.


After factory reset, try to install applications again.

Method 5. Troubleshooting with Tenorshare ReiBoot

If you tried all the solutions we listed, but the program does not work on iPhone, you can fix your operating system with iPhone Repair Tool - which provides a FREE solution to fix all iOS problems. Now let's see how it works.

Step 1: Click the "Solve All iOS Freezes" button in the main window to enter System Restore.

Trying to download an app from the App Store and the download process keeps getting stuck? Or perhaps you have finished restoring from a backup iCloud copies and it seems that downloading applications has been going on for ages and will never end? Such errors while downloading applications periodically occur on both iPhone and iPad. However, there are several ways to solve them, and in this post I will tell you about them.

1. Check your network connection

Make sure your internet connection is working properly before proceeding further. The easiest way to do this is to test it in other applications. For example, open any page in Safari or send a message in iMessage.

If the problem is really in the connection to the network, then as soon as it is restored, the download of the application will continue from the moment at which it stopped. If other applications are functioning normally, go to the second method.

2. Restart download

Sometimes users accidentally click on the icon of an application that has not yet been loaded and it stops. This is very easy to understand, since the icon caption will have the “Pause” status. Just click on the icon again to start the download again. And even if the download was not paused, but simply stuck, such a restart can help and the download of the application will continue.

If tapping on the icon does not work, wait a while and then repeat. If there is no result, go to the next method.

3. Reboot your iOS device

A reboot can help fix many errors, including an application load failure. Just press and hold the button at the same time Home and the button Power... As soon as the  logo appears, release both buttons, wait for your iPhone or iPad to turn on and check for frozen downloads.

If the download of the application continues - everything is fine, if not - return to the App Store and try downloading the application again. If it freezes again, go to the next method.

4. Try uninstalling and reinstalling the application

Sometimes deleting an application that has not yet been loaded can help and restart downloads. If the application has not been cleaned after restarting, try uninstalling it manually. To do this, tap and hold on the icon until they begin to wiggle, click on the "cross" in the left upper corner stuck application icons and confirm removal.

If the application has been deleted, try installing it again. If nothing happened and the icon still remains on the screen, go to the next step.

5. Download another app

I don't know why, but sometimes downloading another app from the App Store can help "stir up" stuck apps. Trying is not torture, so try downloading an app. It can be anyone free app or one of the ones you purchased earlier. Wait a little to check the result, and if it doesn't work, go to the next step.

6. Log out of your iTunes account and restart your iOS device

If all else fails, try logging out from your iTunes account. This should stop any content on your iPhone or iPad from being downloaded. Additionally, it is advisable to reboot the device before proceeding with the repeated application download procedure. Signing out of your iTunes account is pretty simple:

  • Open the App Store in the tab A selection.
  • Scroll to the bottom of the page and click on the button with your Apple ID.
  • From the pop-up menu, select Go out.

7. Synchronize iOS device with iTunes

Even if you use to back up iCloud copy, you can still sync your iPhone or iPad with iTunes. Sometimes syncing and transferring your purchases can help with stuck downloads. Just connect your iOS device to your iTunes computer and sync it like you usually do when transferring music or movies. Wait until the end of the process and check if the home screen iPhone or iPad are those applications that you could not download from the App Store.

8. Just wait

Occasionally, downloads freezing can be caused by changes in the App Store servers. Perhaps you were trying to download the application just at the moment when you were updating it. This happens very rarely, but, nevertheless, it can be. Return to the application after a while and check if it has loaded.

Have you ever faced the problem of freezing the download process of applications from the App Store? What solution did you use for this? Share your experience in the comments.

Tuesday, January 7, 2020

Having a problem with your iOS game? Crashing, game loading error, or unable to connect to servers? Check out the troubleshooting steps at iOS devices from Apple.

Restart Wi-Fi

  1. Go to Settings> General> Reset.
  2. Click on "Reset network settings".
  3. Scroll down to find sections "Wi-Fi" and "Mobile data".

Now check your connection by following these simple instructions.

  • If you are using mobile data, turn on Wi-Fi and disconnect transmission of mobile data.
  • If a Wi-Fi connection is not available, check the connection when the Wi-Fi connection appears.
  • Reinstall the app.

If the date and time are not the same as your current location, they may be affecting your phone, so they need to be adjusted.

  1. If you are using a VPN, disable it and then reload or reinstall the app.
  2. If the time and date does not match your time zone, update it and test the application.

You can connect to the network over Wi-Fi or cellular. Try to connect to the game by Wi-Fi networks... If that doesn't work, try using a cellular connection.

You can choose the method of connecting to the network in the settings menu. Click on "Wi-Fi" or « cellular» and turn on / off the network.

Clearing the cache in the Safari browser can fix problems in some games. Follow the instructions in the "Deleting history, cache and cookies" section.

  1. Open the menu settings on the device.
  2. Click on "Basic".
  3. Click on "Software Update".

The device will check its current iOS version and will notify you if it needs to be updated.

Are your games updated?

  1. Open the App Store.
  2. Click on "Updates".
  3. Click on the button "Refresh" about all applications where it is.

Note: Some apps may require a Wi-Fi connection to update.

Installing another app from the App Store

If you are unable to launch any applications, the problem might be Apple ID authorization. Re-authorize your Apple ID account by downloading any app from the App Store.

If you have installed applications under multiple accounts Apple records ID, repeat this step for all accounts.

Reinstalling the app

Help us protect your data before taking the next steps.

If you play anonymously (without using account EA, Facebook, or Game Center), you may lose your game progress if you uninstall or reinstall the app.

  • , and how it will help you not to lose your progress in the game.
  • before uninstalling or installing the game.

If the app still doesn't work, try uninstalling and reinstalling it.

  1. Press and hold on any app until all the icons start to shake.
  2. Press "X" in the upper corner of the app icon.
  3. Click on "Delete" to uninstall the app and all related data from your device.
  4. Click on the button "Home" .
  5. Open the App Store.
  6. Search for the app and reinstall it.

Reinstalled the game and can't find your progress? If you've connected the game to one of your accounts, don't worry! He is OK. Complete the tutorial in the game and you can continue playing where you left off.

If the app is a paid app, make sure you are using the correct account. iTunes recording, under which it was bought. If you use a different iTunes account, you will be charged.

More detailed information For downloads of previously purchased apps, see the Apple Support website.

Usually, 1 GB of data is sufficient to install a game, but some games require more. How to check device memory:

  1. Open up "Settings".
  2. Click on "Basic".
  3. Click on "About device".
  4. Scroll down to see how many gigabytes you have left.
    • If you have less than 1 GB, free up some space and try reinstalling the game.

Try to run the app on another device

If you have another device, install the app on it and check if the same problem occurs on it.

Help us help you troubleshoot

If you've tried everything and still can't fix the problem, contact us for help! Here are some things you can do to help us help you:

  1. Ask for help with the game.
    • This can only be done in some games. If you are unable to get help with the game, click on any page on the EA Help website.
  2. Tell us what brand and model your phone is.
  3. Submit all screenshots and videos showing the problem.

Missing items or account

Missing in-game item you purchased? Check out the following tips for troubleshooting missing in-game purchases.

Lost your progress or can't see your account? Make sure you are signed in to the correct account to play: EA Account, Google play, Game Center or Facebook.

Still need help?

Contact us or ask for help with the game you are playing. Please include your phone model and send all screenshots and videos showing the problem.

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Related EA Content

The stable operation of the iOS system can be disrupted at any time. And the reasons for this may be great amount... Very often, users note that applications do not start on the iPhone or iPad, although they used to work. What it can be and how to quickly solve this problem?

Applications on iPhone do not open: reasons

The most common case when iPhone apps won't open is due to jailbreak. Especially if you've used unofficial installation methods. Other possible reason- lack of compatibility with your device or iOS firmware version. There is also a chance to catch a system crash, due to which applications may also not start. In any case, we recommend using the simplest and fastest solution to this problem - the Tenorshare ReiBoot program.

Apps not working on iPhone: how to fix it?

The universal program allows you to solve several problems that have arisen in the iOS system at once. In addition to the fact that you can quickly get your mobile device back after freezing on a black screen or apple logo, Tenorshare ReiBoot will help you correct the work of installed applications on your smartphone or tablet. After using the program, the applications will start working in the correct mode.

If apps don't work and won't launch on iPhone, iPad, follow these steps.


Tenorshare ReiBoot can be installed on Windows and Mac. The professional version has advanced functionality and is able to solve more complex problems arising in iOS system, eg,

Every user mobile devices Apple may face problems related to the App Store. Sometimes connection failures occur, or the App Store simply won't open. Problems with the application can appear regardless of the generation or type of device and firmware version. But each error has its own cause and, accordingly, a way to eliminate it.

Why the App Store doesn't work: causes of problems and their solutions

Problems with access and functionality in the App Store can arise for several reasons, but each of them has its own solutions that will correct the situation.

Connection failure

This problem often appears when downloading a new one or updating installed application... Before looking for the cause of the crash and the solution to this problem, you need to make sure that the firmware version you are using is not a beta version. It is known that beta versions are very often not finalized and therefore can be the reason various problems functionality of the device as a whole. In the case of using exactly trial version, you will have to wait until all possible bugs are fixed by the developers and it will be possible to update the device to a new modified version. If the device is equipped with full version firmware, but a connection failure prevents you from installing or updating applications - you need to find the cause and a way to fix it.

Date and time set incorrectly

Solution: Set the correct data, or activate the function automatic installation date and time. To set the date and time manually, you need to go to "Settings"> "General"> "Date and time" and specify the day, month, year and current time(or select a time zone). For automatic tuning data, just activate the "Automatic" function.

Hidden data about the serial number of the gadget

In the "About device" tab in the list, where IMEI, firmware version and other data should contain serial number devices. If it is hidden or any other information is indicated in the place of its display, the App Store server will not be able to authenticate the smartphone or tablet. This situation can only happen after an iOS update.

Solution: Commit full reset settings to factory settings. To reset, go to Settings> General> Reset> Reset All Settings. It is worth noting that a reset implies the deletion of absolutely all device data, after which the user can configure the gadget from scratch, like new. In order not to lose important data after the reset, you need to create an iCloud backup before performing the reset. To create an iCloud backup, go to Settings> iCloud> Backup> Create Backup.

After completing a factory reset, you can set up your gadget as new and restore your data from an iCloud backup.

Incorrect network settings

If you are using a Wi-Fi connection, there may be problems with the signal or with the Internet settings. The network administrator may have changed the settings, or Wi-Fi access is restricted.

Solution: First you need to check if the Internet is working, for this you can try to open a browser, and then load any Internet page. If nothing happened, you need to check the router, it may require a reboot, or it does not work at all. You can also try disconnecting from Wi-Fi and using Mobile Internet... If the problem persists, the reason is in the device itself.

Fallback solution

There is one very simple method that very often solves the problem of a failed connection to the App Store. Anyone can easily use it iPhone user or iPad. Thanks to him, you do not have to change anything in the settings and it consists of only three steps:

  • Go to Settings> iTunes & App Store.
  • Select the item where the Apple ID is listed, and then click on "Exit".
  • Restart your device and log in to your Apple ID again.

The reason similar problems maybe jailbreak. You can only get rid of jailbreak by using iPhone recovery or iPad via iTunes. For this:

  • Connect your device to your computer using a USB cable.
  • Open iTunes, select your device.
  • Click on the "Restore" button.

App Store Search Not Working

Recently, more and more problems have arisen with the search for applications in connection with the technical work of Apple.

When you try to search for apps in the App Store, apps simply don't appear in the search results. This applies to absolutely all programs from social (Skype, Instragram, Facebook, Vkontakte, Telegram and others) to services for booking tickets and hotels (Aviasales and OneTwoTrip).

But there is one peculiarity - when you open the "Popular" section, the programs appear in the search results and you can easily download them to your device. You can also download applications using direct links, and update purchased ones from the "Purchases" section.

The cause of its occurrence is still unknown, but you can definitely call it global, because it appears en masse, and not in isolated cases.

Solution: You just need to wait until the problem disappears by itself, since the cause of its occurrence is in no way related to users and their devices. The waiting time usually takes from 1 hour to 2 days.

Apps won't download or update

Stop loading

If the downloaded application remains in the "Waiting for download" mode for a long time, it is worth stopping the download process.

Solution: Click on the shortcut of the application that is waiting to download, pause the download. Tap on the app again to resume the download process.

Airplane mode

If you cannot download the application, you can try to resume the download process using the "Airplane" mode.

Solution: Swipe up from the bottom of the unlocked screen of the device and click on the airplane icon, activating the mode. Wait a minute and click on the same icon again.

Switching to DFU mode

If all else fails to restore the ability to download or update applications from the App Store, then it's time to try DFU mode.

Solution: To use DFU mode you need:

  1. Connect the gadget to your computer and launch iTunes.
  2. Hold down the Power and Home buttons at the same time and hold in this position for 10 seconds (the device will restart at this time), until the Apple logo appears on the screen.
  3. As soon as the apple has appeared, you need to release the Power button, and Home button keep holding until the iTunes icon appears.

ITunes will report that the smartphone / tablet is in DFU mode(recovery). After that, you can hold down the Power and Home buttons at the same time, hold down for about 10 seconds until the restart.

The secret way to restore the App Store

What could be worse than the problems that prevent downloading applications? There are many reasons for App Store malfunctions and there are ways to solve them. But there is also universal way fix the problem and restore the correct operation of the Apple online store.

The secret method is little known among users Apple products, but still it is used quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: Featured, Top Charts, View, Search and Updates. But what is missing is a button like Refresh, which would allow the App Store itself to be updated. But the absence of such a button does not mean that the App Store cannot be updated.

In order to update the App Store and its content, the user needs to make 10 consecutive clicks on any of the buttons located in the lower panel (browsing, searching, etc.). Thanks to these actions, the tab selected by the user will be forcibly reloaded, and all information in it will be reloaded.

Using this method will help users avoid problems downloading descriptions on application pages, installing and updating various applications in the App Store. The method is relevant absolutely on all iOS devices, regardless of the type, generation of the gadget and the firmware version.

Video: Force Restart App Store

Can I avoid connection failures and other errors in the App Store?

Prevent errors and problems with the online store Apps App Store is almost impossible, because they appear suddenly. The only thing that can be advised to users is to regularly create backups iCloud, so that when any error appears, be prepared for a factory reset, as reset solves most of the problems related to the functionality of Apple devices.

Using one of the ways to solve the problems of the functionality of the App Store, each user will be able to restore the ability to download applications to their "apple" gadget.



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