Do not create a backup. What to do if iTunes failed to create a backup iPhone. Causes due to which it is impossible to make a backup

If you have not lost my personal data along with iPhone or when it breaks - you are lucky! It's time to progress.

Many, including me, at least once faced the loss of personal data:, notes, calendar and reminders - when the device fails, his lost or, most unpleasant. Provided from such trouble sufficiently simple - using the backup copy iPhone/ iPad.

On the agenda, a few questions:

Backup iPhone / iPad

A backup copy of the iPhone / iPad is a multifile archive with encrypted user data stored in the device's memory.

The method of creating a backup defines:

Content: Reserve copies iTunes. And icloud differ from each other. Looking in advance, I will say that it is more complete.
Location: either, or in the cloud.

Unfortunately or to part, the backup includes not all content. iOS devices - Imagine how much time there would be a backup of all and video, and no matter how much such a copy weighed! Apple, as always, did not leave us the right to choose and therefore the backup copy of the iPhone contains a fixed data set.

IPhone / iPad Backup Content

Film: photos, screenshots, saved images and video taken;
Notes;
Settings;
Contacts and the history of calls;
Calendar events;
Bookmarks Safari, cookies files, history, data autonomous work and at the moment the pages at the moment;
Autocomplete for web pages;
Cache / offline web program data base;
IMessage messages, as well as SMS and MMS with attachments (images and video);
Audio recordings made using voice recorder;
Network Settings: Saved Points access Wi-Fi, settings, network settings;
Big Key: Account Passwords email, passwords Wi-Fi and passwords entered on websites and in some programs;
Information about installed on iPhone / iPad and programs from App Store.;
Parameters, settings and program data, including documents;
Built-in purchases;
Game Center account;
Wallpaper;
Bookmarks "Maps" program, search history and current location;
Bluetooth devices combined into a pair (if this data is restored to the same phone that was used to create a backup).

The list of what is not included in copy iPhone./ iPad shorter and depends on the type of backup: iTunes or icloud..

ITunes not included in the backup

of iTunes Store.;
Games and programs and App Store;
Music, photos, videos and books ,;
Previously stored in iCloud photos, for example, files from the album "My Photostream" and the ICloud Mistics;
Touch ID settings;
Data from the "Activity" and "Health" and "Keys" programs (to create a backup of this data, you must use the iTunes encryption feature.

Reserve copy icloud. Not so complete like iTunes, but everything you need to eat most of us.

What is not included in the backup iCloud

Previously stored in the cloud data (for example, contacts, calendars, notes, files from the album "My photo thumbnails" and libidki icloud);
Data stored in other cloud services (for example, Gmail or Exchange);
Apple Pay Information and Settings;
Touch ID settings;
Content downloaded from any sources, except iTunes Store, App Store or IBooks Store (for example, imported MP3 format files, videos or CDs);
Content loaded using iTunes service in the cloud and content App Store (if previously purchased content is still available in the iTunes Store, App Store or IBooks Store, you can download it again).

Methods for creating backup copies iPhone / iPad

I am sure that you know no more than 2 ways to create backup copies of iPhone, but for at least 3:

On a computer using iTunes.
On iPhone / iPad with using icloud..
On a computer help third-party software, eg, .

Backup iTunes

Created by local computer Windows or Mac in iTunes.
It can be encrypted with a password (in an encrypted copy, data from the "Activity", "health" and "key bundle" are stored).
Created automatically with iOS update.
Only one copy is created for each device within one IOS generation. For example, when creating a backup iPhone from iOS 9.3.1, the previous copy is replaced by a new one. Focus with changing the device name no longer works.
The device is required to connect to a computer.
You can restore data from the copy at any time.

How to create a backup iPhone / iPad using iTunes?

I remind you that this is a local backup (saved on your hard disk windows Computer or Mac).

Backup iCloud.

Creates directly on the iPhone and iPad.
Saved in the cloud storage (on Apple servers).
Created automatically or manually.
Automatically created daily if:
- with internet access,
- device screen.
To restore data from the ICLOUD backup, you do not need to connect the device to the computer.
Data recovery from the iCloud copy is performed when recovered in iTunes and.

How to create a backup iCloud on iPhone / iPad?

Button "Create backup"Inactive, if your device is not connected to wi-Fi network With internet access.

How to create a backup copy of the iPhone / iPad using Imazing and the like?

iTunes is not the only one computer program With iPhone / iPad backup function, I use IMAZing in your work - almost full analog iTunes, only without recovery and update the device.

It is interesting that the iMazing and iTunes backup copies are fully compatible: iTunes is recognized in IMAZing and vice versa - a copy of IMAZING is compatible with iTunes.

Also in Imazing, you can create a single-fuel backup copy of the iPhone / iPad, unlike iTunes, a backup of which is dozens of encrypted with the cryptographic hashing algorithm (SHA-1) files. Such backups can be created as much as much for each version.

To create a backup iPhone / iPad using Imazing:

Automatic backup iPhone / iPad

If your iPhone / iPad is connected to the power source and to the Wi-Fi network with Internet access, and its screen is blocked, then backup copies in ICloud are created automatically daily without your participation.

On the one hand, it's great because it saves our time with you, on the other, it can lead to loss of contacts, calendar events or Safari bookmarks. For example, your iPhone is in charge and connected to Wi-Fi network, you have deleted the contact, and then blocked the device by pressing the "POWER" button. In ICloud, a new backup is automatically created without the contact you remotely, which replaces the old copy created before deleting data. As a result, you were left without contact, and if not, your data would be permanently removed. Fortunately, files in iCloud Drive, contacts, calendar and Safari tabs can be restored.

How to manage iTunes and ICloud backups?

About where the default backup of iTunes is stored and how to transfer it to another section hard disk we are already. Let us dwell on the backup to iCloud.

We assume that you already have a backup of the iOS device in ICloud. Information about the last copy is located in the "Settings -\u003e ICloud -\u003e Store -\u003e Manage -\u003e" Backup "section -\u003e Your device name."

ICLOUD backup properties contain the following information:

Date and time to create the last copy.
Copy size in megabytes.
Backup settings installed on your application device.

How to disable backup program / game on iPhone / iPad?

If you change your mind and want to enable data backup installed applications, Turn on the appropriate switches in "Settings -\u003e ICloud -\u003e Storage -\u003e Manage -\u003e" Backup Copies "section -\u003e Your device name -\u003e List" Backup Parameters ".

So you can flexibly configure data backup. individual programs and reduce copy size icloud.

How to delete iTunes backup?

If you sold your iPhone / iPad, then its backup saved on the local computer, you can be more without necessary and it is possible.

If the value of your personal data has repeatedly exceeds the cost of the device itself, on which they are stored, or even priceless, to configure the backup immediately after.
If you forget to create backup copies manually, create conditions when iOS will create them automatically without your participation.

Create 2 backup copies at once (if there is no money on Imazing): locally in iTunes and remotely in iCloud. Why?

ITunes backup can be damaged, for example, if the backup passed with errors or was not completed.
You can, and with it and to the copy of the icloud.

According to the theory of probabilities, the probability of matching two events is always less than the likelihood of each of these events separately, and therefore the chances of losing the data when creating two copies less.

When there is no computer at hand, but I really need a backup.

Mobile Operating Ecosystem iOS systems arranged in such a way that as soon as you connect the smartphone to charger, at hand there is an affordable Wi-Fi network, and screen iPhone or iPad is blocked, it starts copying photos, text messages, applications, mail, calendars and other data to remote cloudy icloud. What to copy, and what no - the user decides in the corresponding menu: Settings - icloud..

This is done for the purpose of the security and the possibility of further data recovery in case of loss or breakage of the device. If at least one of the three conditions is not met (the smartphone is not charging, there is no connection to Wi-Fi or the screen unlocked) Copying in ICloud does not occur. And now imagine the situation when you are forced for several days or weeks will go to another city. You make new acquaintances, make a number of photos, replenish the contact book with numbers of interesting people ... in a word, in the absence of a computer at hand, the smartphone completely replaces it. That's just on creating a full-fledged backup using stationary iTunes applications We rarely find time and loss or breakdown of the device can turn into a real headache.

Provided human laziness, the developers have included the ability to create backups without the need to connect to Mac or PC. It is more convenient, it is faster and it will save you from digital losses. In addition, when buying a new smartphone "Land from the Motherland", such mobile copying will make it easily start using a novice with full transfer of all data.

What is saved in iCloud backup with iPhone

A backup work algorithm directly from the smartphone is similar to the traditional copy of the copies using iTunes. The backup, created exclusively using the smartphone, will contain:

application data;
sMS, MMS and iMessage messages;
device settings;
hEALTH data;
shopping history: Applications, books, music, films;
photo and video (subject to inclusion iCloud Photo Library: Settings - ICloud - ICLOUD Media Begin - Enable);
ringtones;
data and HOMEKIT configuration.

Please note that music and video purchased in the official stores iTunes and the App Store, to a backup created without using MAC. or PC, will not fall.

Creating a backup

To start sync, you will need stable Wi-Fi signal. You can use as home wireless networkAnd use the Internet in the nearest restaurant, hotel or airport.

Open Settings - icloud.and go to the point Backup copy And turn on the slider.

Agree with the query about the start of backup. Enter Password K. accountused in icloud. After turning on the backup iPhone displays actual version Last save:

Now you can start creating a new copy by clicking back up.

The smartphone will warn about how long ago not created backups. In my case, from the moment of last preservation, two weeks have passed, and if we take into account that I use the ability of a smartphone in full, losses could be great. The backup time creation time depends on the number of installed applications, downloaded music, video and general "workload" of IOS-Devas. Copy can roll the corresponding menu and use the smartphone: the process will pass in the background.

Restore from backup

For full reset IOS device settings for further recovery from the newly created backup Follow Settings - Basic - Reset - Erase Content and Settings.

Enter set password And select Erase iPhone. Enter the password from the ICloud account. Smartphone will be rebooted. All data will be deleted.

Regardless of whether you set up a newly purchased smartphone, or want to return the current settings to your native device, further steps will be completely identical.

Restore from iCloud copy

3. Select the current backup and wait for the process.

After recovery settings (takes a few minutes), the iOS device will reboot. You will need to re-enter the password for ICloud and standard setting IMESSAGE, TOUCHID. The appearance of the Springboard will meet you with a familiar set of applications and games that will immediately start booting (connecting to the charger at this recovery stage is recommended).

website When there is no computer at hand, but I really need a backup. Mobile ecosystem operating system IOS is arranged in such a way that as soon as you connect the smartphone to the charger, there is an available Wi-Fi network at hand, and the iPhone or iPad screen is blocked, you begin copying photos, text messages, applications, mail, calendars and other data to remote cloudy icloud . What...

During the backup copy of the iPhone or iPad in ICloud, several typical errors may occur. The most strange one is related to the fact that the process of creating a copy is not completed, while IOS does not give any recommendations to correct the problem. About how to get rid of such an error told in this instruction.

Method 1. Delete the previous backup

Step 1. Go to the menu " Settings» → icloud. → « Storage».

Step 2. Select " Control", And after a backup of your device, which was created earlier.

Step 3. On the page that opens, click " Delete a copy" Note that the button appears after a short loading.

Step 4. Confirm the deletion.

Immediately after that try to create a new backup in the menu. Settings» → icloud. → « Backup copy».

Method 2. Create a backup to iTunes

An error associated with the inability to create a new backup in iCloud is quite often solved by copying a copy via iTunes and subsequent backup activation in ICloud.

Step 1. Connect the iPhone or iPad to the computer and run iTunes.

Step 2. In the iTunes window, select your device.

Step 3. On the tab " Overview"Check the checkbox" This computer" and press " Apply».

Step 4. Click " Create a copy now"And wait for the end of the backup process.

Step 5. On the mobile device, go to the menu " Settings» → icloud → « Backup copy"And activate the switch" Backup in ICloud».

After turning on the backup function, the problem with the impossibility of creating a backup should disappear.

When you create a backup copy of the data on the iPhone, iPad or recovery from a backup in iTunes, warnings may arise, reporting on the impossibility or recovery from it. The reasons indicated at the same time may be of different contents:

"... since the error occurred";
"... since it happened unknown error -one";
"... since it was not possible to save a backup on this computer";
"... since the backup session fails";
"... since the session could not be launched."
"... since the request is rejected iPhone";
"... as not enough free space."

Before performing further procedures, we recommend that you save the previously created backup of the data just in case.

Where the backup copies of the iPhone or iPad are stored

Mac: ~ / Libraries / Application Support / MobileSync / Backup /
Here, the symbol of the Tilde (~) corresponds to the user folder and in the absence of the "Library" folder in it, click the Transition menu by holding the OPTION key.
Windows XP:
Or you can try to independently find the folder of the Application Data folder by opening the "Start" and choosing the "Run" command. In the input field that appears, you must enter a string% AppData% and click "OK". So you will get access to the Application Data folder from which you can do the further path \\ Application Data \\ Apple Computer \\ MobileSync \\ Backup \\
Windows Vista, Windows 7 and Windows 8:
\\ Users / (username) \\ APPDATA \\ ROAMING \\ Apple Computer \\ MobileSync \\ Backup \\
Alternative method: Open the "Start" menu, enter a% AppData% in the search string and press the Enter key. Then do the rest of the AppData \\ Roaming \\ Apple Computer \\ MobileSync \\ Backup \\ ROAMING \\ Apple

Failed to create a backup of iPhone data, iPad in iTunes

Possible options for eliminating problems associated with the inability to create a backup copy of iOS-devices data in iTunes:

First, reboot: Restart the computer and iPhone or iPad, after which again try backing your device data.
Update. Update software: Download the latest iTunes version, install all the necessary updates for your Mac, update iOS.
Check out the presence of a free disk space. Lack of free space can cause the impossibility of creating a backup.
Check security settings. Probably you will like to update your security software or turn it off for a while. After that, try to create a backup copy of iPhone data, iPad in iTunes.
Disconnect your iPhone, iPad from the computer and reset the LockDown folder. on relief is located. Then reiterate the mobile device to the computer and repeat the backup process.
apple support service.

Failed to recover from backup iPhone, iPad in iTunes

Possible options for eliminating problems associated with the impossibility of recovery from the backup iPhone data, iPad in iTunes:

Restart the computer and iPhone or iPad, after which again try backing your device data.
Update software: Download the latest iTunes version, install all the necessary updates for your Mac, update iOS.
Check out availability of your iPhone or iPad. A shortage of free space from a mobile device can cause the impossibility of recovery from the backup. In this case, go to "Settings" on your iPhone or iPad and go to "Main"\u003e "Reset"\u003e "Erase Content and Settings". Then try to restore the data from the backup.
Check security settings. It may be possible to update your software Security or disable it for a while. After that, try recovering from the backup iPhone or iPad to iTunes.
Disconnect your iPhone, iPad from the computer and reset the LockDown folder. detailed instructions on relief is located. Then re-connect the mobile device to the computer and repeat the recovery procedure from the backup.
Try the recovery from the backup on another computer. Pre-copy the backup to the backup folder on the new computer. Where the backup copies are stored - indicated above. Also, it may be necessary to create a folder backup or mobilesync.
If nothing helped, contact Apple Support.

If you did not find an answer to your question or something did not work out, and in the comment below there is no suitable solution, ask a question through our. It is fast, simple, convenient and does not require registration. Answers to your own and other questions you will find in the section.

A couple of days ago, I tried to do in ICloud, but unfortunately, unsuccessfully: in the window posted at the address "Settings" - ICloud - "backup", I met me that it was impossible to create a backup device. Why did it happen? The answer to this question remained behind the scenes, but not his solution from iDownloadBlog.

If you also encountered a similar error, first of all delete the old backup of the gadget from the cloud storage. You can do this on the iPhone or iPad in the "Settings" section - - "Storage". Click "Drive", select Backup and delete it.

It happens that for incomprehensible reasons to delete a copy from the device does not work. In this case, a computer comes to the rescue: OS X are opening "Settings" - ICloud (on this panel management icloud.). Press "control" again and in the backup list that opens, we remove unnecessary.

Did not help? Then try to exit the iPhone or iPad, and then log in to it. Also can help reset network settings in the "Main" phone settings section.

By the way, it is quite possible that the copy is not created due to the poor quality of the Internet connection. Connect to another Wi-Fi network and run the copy process again.

Kiruhaha View profile Send LS Kiruhaha Find all posts by Kiruhaha. I start sync and immediately flies the SyncServer window - an error was detected. We apologize for the inconvenience. MobileDeviceHelper - an error was detected. Then he writes that the tuna could not load data class information from synchronization services later pops up the window: MobileBackup - error was detected.

Giggles View profile Send LS Giggles Find all posts Giggles. The equal time zone and time should be exhibited in the iPhone and PC. There was the same problem - everything worked.

Apparently with the transition to winter time related. Thank you, now everything is finally working. I would never have thought that because of such little things there may be such problems! Today, due to this mistake with synchronization, all contacts and music flew off. Topics Topics Print version. View options Linear view Combined type of tree view.

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Find all posts Laswe. Find all messages ISWISS. Find all posts by Gruzdev. Find all messages imoonnz. Find all posts by Kiruhaha. Find all posts by Mazanigga. Find all messages Giggles. Find all posts elantra.

Problems when creating a backup in ICloud - solutions

Find all posts sashalav. Find all posts by Sashken. Find all posts by Kharsanov. Find all posts Alyska. Find all posts by Pallado.

Images My Images Upload images All images. After connecting the iPhone to the computer, the tuna hangs about mines, after the message comes out: Return and repeat the attempt. Everything should work, close all applications before synchronization.

If the error is repeated, then try to change the USB port. I was treated with a complete reinstall dance lace original, the USB port did not help. The problem was solved by reinstalling the tuna. Last edited by Laswe; Also helped only full reinstall iTunes!

Giggles View profile Send LS Giggles Find all posts Giggles. The equal time zone and time should be exhibited in the iPhone and PC. There was the same problem - everything worked.

Apparently with the transition for winter time is connected. Thank you, now everything is finally working. I would never have thought that because of such little things there may be such problems! Today, due to this mistake with synchronization, all contacts and music flew off. Topics Topics Print version. View options Linear view Combined type of tree view.

How to restore the work of Google Chrome. What's new in iOS 11 Beta 3 - full list changes. How to make a portable charging from old batteries from smartphones. Beeline will translate part of the subscribers to more expensive tariffs. Apple has released TVOS 11 Beta 3. Apple released Macos High Sierra Beta 3. IOS 11 Beta 3. How to make a lamp with Apple logo. Renovated Galaxy Note 7 can start selling outside South Korea. IGuides applications for smartphones.

Problems when creating a backup in ICloud - solutions

Find all posts sashalav. Find all posts by Sashken. Find all posts by Kharsanov. Find all posts Alyska. Find all posts by Pallado.

"A backup copy of ICloud on iOS 9 is not created" - it was with such a question that I asked Google, but I could not find an answer! And the problem itself, that's what: after updating to iOS 9, my iPhone in the backup section refuses to delete the old copy, create a new one, and also gives out strange information about the busy volume. So, after the call to the wonderful technical support of Apple, I know how to solve this problem! Or rather, there is no solution to solutions - you need to create a backup in iTunes, even after IOS output 9.2.1! 🙁

Hurray, comrades! IOS 9.3 output solved the problem! But I also gave rise to a couple of 🙁 in some iPhone users And the iPad refuses to activate ...

In no way! And more precisely, IOS will not be released!

UPD. After IOS output 9.2.1, on my iPhone 5C, you do not create backups in ICloud 🙁

As a result, after the Almighty Google did not give me a response, I decided to call the Apple TP, where I was carefully listened to the girl with a slight accent. And I told her about the following symptoms (it is possible that they are and you have):

- Not created backup iCloud:

- The old backup copy is not deleted with the iPhone or Mac:

- In the backup settings there are no information about the volumes of reserved objects:

After half an hour, I heard what I wanted to hear - the problem is known to us, our engineers are trying to defeat it in every way, and we, in turn, are very sorry that this is what this problem has been manifested. And the root of all angry - glitch in iOS 9! The recommendation was also given to temporarily create a copy through iTunes, and wait iOS9.2., which, according to the statements of the girl at that end of the wire, should appear already here! 🙂

Alas, as I wrote above, even after IOS output 9.2.1, the backup is not created in ICloud, and therefore you have to make a copy in iTunes. However, in the coming days, I want to demolish the firmware on my iPhone, restore data from iTunes backup and try to create a copy in ICloud. Suddenly such sophisticated way Bring victory over the problem! 🙂

Users mobile devices Often you have to deal with the problem when the iPhone does not backup. As a result, various messages appear in the iTunes program, which indicate various malfunctions.

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It is important to remember that before conducting any operations it is better to save an existing backup copy that will allow you to restore the device if necessary.

Possible causes and their elimination

1. Backup files were blocked or damaged. To correct the error, it will be initially necessary to restart the PC, which will allow you to solve the problem during temporary blocking files. If the reboot does not bring results, you will have to repeat the following algorithm:

Delete an existing backup in settings iTunes programs (Settings -\u003e Device tab) or transfer it to another folder.
After that, connect the iPhone to iTunes again to create a new backup.
If the manipulations did not help, it will require the creation of a new user who will have administrator rights. Subsequently, the backup must be made from his behalf.

2. It happens that the iPhone does not create a backup due to outdated iTunes, Mac or iOS. To correct the error, it is enough to download last version and install the necessary updates.

3. The inability of backup can be due to various time zones, which are installed on the PC and iPhone. Eliminate the problem is quite simple - it is enough to put a tick opposite the line "Automatic transition for the summer time."

4. Ply backup copying Using iCloud, an error may occur if it is not possible to authenticate the password to the account, for example, after resetting the password by the user. To solve the problem, it is enough to go to your account again.

5. There are cases when an error is related to security settings. To eliminate, you will have to install updates or time to disable the system, after which you again repeat the attempt.

6. The inability to create a backup can be associated with a disadvantage of free space.

If nothing helped, then it is better to contact Apple support staff.