Heat-free Mosenergo Personal Cabinet. Mosenergosbyt - entrance to your personal account. Additional Methods Communications - Contacts

However, before entering into your account, the electricity consumer must pass the registration procedure. It is carried out in two ways - through a mobile phone number or email address. In the first case, the client must specify the number of his mobile to which a special secret code comes to confirm the registration of a new user. E-mail registration implies a mandatory indication of its email. In addition, the client must specify the number of the personal account and the number of the accounting device that is listed on the meter.

Functional capabilities of LC Moenergo.ru

Transmission of electricity meter readings

The use of a personal account for the transmission of indications on the electricity meter allows consumers to transmit data on time to accounts in time, and enterprises, in turn, can receive topical information without attracting controllers. To send data, you need:

How to transfer the meter reading using the voice menu?

One of the best available ways to transmit your electricity readings is the ability to use the voice menu. Those who have never tried this service will be pleasantly surprised: the procedure will take no more than 5 minutes, but it does not need to go to the personal account. The subscriber is enough to make 3 simple actions:

• Dial number +7 495 981 9819;
• Wait for an electronic assistant response;
• Using the "Indications" or "Transfer reading" command, open the section where you will see your latest readings for consumed electricity.

Verification of electric meters

To control the health of the electricity metering device, it is necessary to carry out verification in a period not exceeding 6-16 years, depending on the type of the appliance. If the period of calibration has expired, the counter goes into the type of faulty, and the client only 3 months on its calibration. After the expiration of this period, an increase of 1.5 coefficient will be applied. You can check the deadline for the warranty use in the meter's technical passport, directly in the organization and on the Mosenergosbyt website in the Personal Account. To do this, go to the page of the desired metering device. If the term is already missing, then there will be a notification of the need for urgent replacement of the meter.

If there is still time, the system will remind you when the use is expired. In the same window, you need to click on the link "Replace".

Replacing electric meters

Each Counter has a warranty service life and after its completion, it is recommended to replace the replacement for more modern instruments for accounting for electricity consumption. For example, three-phase meters allow you to minimize costs by applying different tariffs depending on the time of day. You can replace your old counter at any time, to the failed immediately after the message in the service of the electrical displacement. Installing a modern meter helps save up to 25% monthly. Select and familiarize yourself with the proposed options for installation counters, as well as their prices using a personal account.

Installation of water meters

If there is a need to replace the meter on accounting of the consumed water, then the Mosenergosbyt LC can be used again. All you need to do is:

• log in the LC;
• go to the functional subsection "Services";
• and click on the link "Installing Water meter".

After that, an application is drawn up on the installation of the accounting device and soon you will be delivered a new counter. You can pay directly at the time of service, and in advance, through your personal account.

Checking debt

Using LCK allows you to always clearly control your expenses on the meters, as well as be aware of your debts and overpayments directly using your account. No longer will have to go to the reconciliation, you can learn about the debt you can look at the top right corner of your office. If a mandatory payment was not made to the period established for its payment, then an accurate amount with the resulting debt will appear in the specified location.

The resulting debt can be paid off directly in the Personal Account. To do this, it is enough to click on the sum of the negative balance and the payment will appear before you, which can be paid by the transfer of funds with your authorized on the card site.

Detailing account in the Personal Cabinet Mosenergosbyt

In the Personal Account you can see the detailing and status of the account. Customers of the company can:

transfer testimony from general-purpose / individual electricity meters;

view data on all facial accounts that are serviced;

create, upload a file with topical readings.

Now, to detail your own Mosenergosbyt accounts, customers do not need to go to the company's office or call on hot line. Enough download special application And install it on your smartphone. A personal account on the PC and a laptop is available on the organization's website, downloading the application is not required. Control the cost of electricity is now very simple!

List of services that can be paid in Mosenergosbyt LC

Sending readings, order checking counters, control over their payments, access to payment formed payments is far from full list The capabilities of the personal account presented on the basis of the Mogenergosbyt site. In addition to these primary services, you can purchase and pay such additional services through LC:

• installation and maintenance for new electric meters;
• electrical products and other products for electrical work from the best manufacturers with complete set quality certificates;
• any plumbing work both for the private sector and for apartments (installation of pipes, coil and other);
• installation of the electronic leakage system, which independently blocks water from the moment of flooding;
• submission of an application for connection to the turnkey power grid with design and all technical documentation;
• direct work on conducting electrical wiring and its replacement with the provision of warranty;
• acquisition of power plants of any power to ensure reserve energy supply;
• acquisition of a lightning protection system for cottages and country houses;
• registration of insurance policies for power supply services;
• registration of loans for services provided by Mosenergosbyt.

Mosenergosbyt: Personal Cabinet Customer for Jur. persons

As mentioned above, the possibilities of the Mosenergosbyt account can also be legal entities that are customers of this company. Personal Cabinet Mosenergosbyt for JUR. Persons. It differs from the standard analogue with its functionality. This is due to the fact that retail and wholesale electricity consumers are completely different final needs. Accordingly, these needs are truate differently. In addition, legal entities have much more opportunities in their "extended" cabinets. This is due to the fact that these "extended" possibilities simply will not be useful.

Personal Cabinet in Your Smartphone

Mosenergosbyt also provides its customers with a personal account in your smartphone. For this you only need to download special mobile app. By downloading this application, the client does not have to go to the company's office or call the call-center to address issues related to energy supply. Thanks to convenient I. simple applicationClients of the company will be able to pay their account without commission, find out the current balance sheet, transfer the meter readings, connect the autoplating service, subscribe to an electronic account, as well as order any other necessary service.

To download the app using personal computerYou must conjugate the Google system, which will allow you to download the program directly to the mobile even without entering the apstra. This is done by clicking on the links on the main page to enter the LC:

• Android: https://play.google.com/store/apps/details?id\u003dru.tii.lkcomu;
• iPhone: https://apps.apple.com/ru/app/%D0%BC%D0%BE%D0%B9-%D0%BC%D0%BE%D1%81%D1%8D%D0%BD% D0% B5% D1% 80% D0% B3% D0% BE% D1% 81% D0% B1% D1% 8B% D1% 82 / ID1439322951.

To download from the phone, go to the software store, we find "My Mosenergosbyt" and click "Set", the application will be loaded after a few seconds and the entire functionality of your cabinet will be available from the smartphone.

What if your personal account functions incorrectly or does not work?

When incorrect work Personal Cabinet should notify representatives of Mosenergosbyt. Questions can be asked in the community of the social network VKontakte -

Company Mosenergosbyt It is the main electricity supplier in Moscow and the Moscow region. Mosenergosbyt provides a convenient service of remote customer service - "Personal Cabinet" (hereinafter, LDK). Its use allows you to significantly save time, fix the readings of the counters, ordering various services and solve other issues on the Internet, from any computer device (PC, laptop, smartphone, etc.), from any place and at any time.

Registration in Mosenergosbyt Personal Account

To register in the Personal Account, Mosenergosbyt Customer (MES) It is necessary to register on the company's website. This procedure will only take a few minutes and will not require any payment. Access to the service and the ability to use its capabilities is provided free of all MES subscribers.

Connection to the LCK is performed in several steps:

IMPORTANT! It happens that the letter from the MES website is automatically sent "spam" therefore, if within five minutes, the desired message does not appear in the "Inbox" folder, it is recommended to check the "spam".
Entering the code received via SMS or pass on the link from email Automatically confirm and terminate the registration of LCK MES. From this point on, the user can at any time visit his personal account and take advantage of all the advantages provided by this service.

Entrance to the Personal Cabinet Mosenergosbyt

Log in to your personal partition is carried out by your personal account number, your email address, or telephone number (in + 7xxxxxxxxxx format). In order to enter the consumer's personal account, follow these steps:

1. Go to the Mosenergosbyt Personal Account page
2. Fill out all the necessary fields: your email address (or mobile communicator number), personal account numbers (you can see in payment receipt)
3. Enter your own password or request a disposable password via SMS
4. Check the correctness of filling out the form and press the input button

Change password from personal cabinet MES

The user may forget the password himself invented by them. It happens quite often. Nothing wrong. This case provides for two possibilities: restoration forgot password And the entrance to the LCK in a single password.

To take advantage of the first, you need to click on the inscription "Forgot your password?" And further execute instructions (fill out the form) of the pop-up window.

To enter the one-time password, you need to click on the "Get a one-time password by SMS", then in the form that appeared to enter a login that the number of the personal account (hereinafter LS) is the address of its email, as well as the mobile communicator number, and click on the button "Send password." After a few seconds, the SMS message will come with the desired password.

As a last resort, if, for example, access to your email for any reason is lost, the phone outside access or is completely discharged, the receipt with the number of drugs is not available, you can use the services of support service. You can contact there, you can click on the appropriate inscription ("Technical Support") here, or sending a letter to the address: [Email Protected] Specialists of the online receiving MES will immediately contact the user and will provide him with all possible assistance in solving the problems of authorization and / or entry into the LCK.

Personal Cabinet MES for enterprises and organizations

For enterprises and organizations, there is a separate page of authorization and entry into the LDK. Through LKK MES, employee management company or the HOA will be able to:

• Check information on the facilitated drugs;
• Transfer the readings of electric meters, including by loading files with them.

Benefits of LKK MES for citizens

Almost all actions that previously demanded a personal visit to the MES branch, can now be completed remotely through the LCK service. For example:

• Transmission of data from the meter;
• Placement of an order for installing a new or verification of the current meter, as well as on other services;
• Payment of electricity online and without any commissions.
• Implementation of the balance of balance of your account, preventing the occurrence of debt.
• Getting fresh news and information regarding the consumption of electricity consumption and its payment.

Residents of Moscow and its region every day use electrical appliances, include a light bulb in homes and walk along the lit streets. But, not everyone knows that this merit of Mosenergosbyt company. The Moscow region depends on this enterprise, which perfectly copes with the task set on it.

Each category and function is located as convenient as possible on the official website of Mosenergosbyt of the Moscow region. That is, if a person needs a certain information, he will be able to quickly get it without spending a lot of time. The following categories are located in the header of the website of the Mosenergosbyt organization of the Moscow region:

• "Tariffs";
• "Services";
• "How to pay the bill."

For each option, you can get enough useful data about Mosenergosbyt. For example, services in the Moscow region, which are offered by this company.

Services from the company

The user who will visit this site can go to the special category "Services". There is an opportunity to choose a service, which guest is better to use. Among the most popular of them are the following:

• sale of electrical products;
• plumbing work;
• installing and maintaining instruments accounting for water costs;
• devices electricity accounting, sales and service.

How to get additional services?

This is not a complete list, because if there is a need to use certain services, in this case it is necessary to go to the Mosenergosbyt portal of the Moscow region and get acquainted with all the list of the submitted service. By clicking on the icon of each of these services, you can get more detailed information.

Personal Area

In order to log in to the personal account, you need to use a login that can be the phone number or email address, which was used during registration. After that you need to enter a unique password and click on the "Login" button.

Password from personal account

In the event that the user has forgotten its password used, you can use it for this. special functionwhich is called "Forgot your password?". To restore your key to activate, you must enter the personal account number, as well as an email address.

In order to pay for the company's services online and enjoy all the benefits of Mosenergosbyt client in the Moscow region, you must use your personal account. This significantly simplifies contact between the user and the company itself.

OJSC Mosenergosbyt official website It is the main one information resource Company of the same company on the Internet. As an organization specializing directly on the sale of electrical energy among individuals and legal entities, its online portal is a comprehensive site filled with various thematic information, as well as functional services that allow users to pay bills without leaving home, and many other operations, traditional The execution of which implies a visit to the departments of Mosenergosbyt or banking institutions.

basic information

The main page of the official website of Mosenergosbyt, as you can make sure the first to visit the resource, contains a small amount of data, however, it has the necessary number of special text links. The click on them automatically transfers users to specialized internal resource blocks. They contain all the basic information necessary for subscribers to begin cooperation with the organization, its successful maintenance, various financial and consulting operations on the site.

Three in one

The main page reflects a large banner that occupies almost the entire area of \u200b\u200bthe title site of the site. It gradually replaces the image with the text where it is mostly contained. brief information On topical proposals of the company - new tariffs, services, conditions for the provision of energy, sometimes and stocks.

And, due to the fact that Mosenergosbyt official site conventionally divides its subscribers into two categories - individuals and legal, in the upper part of the site there is a pair of special buttons to individuals and " Legal entities" Click on them will not send you anywhere with title page, only the thematic change of information on the banner will occur. Thus, the choice of the first of the described buttons will allow you to view current offers for household consumers, the choice of the second is for all other categories of subscribers.

Next to these buttons there is another one - "About the company." It also does not redirect to other pages, but simply calls the data shift on the main page. Thus, according to the interests of the user, it can choose three options for its external content, which has already been mentioned, is presented on it in the form of abbreviated. To "deploy" the proposed materials, you should simply click on the banner. In this case, redirection to a separate interior page The site will occur.

Main information

As a rule, the current or potential subscribers of Mosenergosbyt official website of the company are visited in order to learn about recent changes The policies of the company and legislation relating to the power supply to navigate how this will affect the current tariffing, whether the provisions of these treaties will affect, etc.

So, all implied information about the rates for the organization's services and the energy provided by it is contained directly in the "Tariffs" tab, located just below the buttons that have already mentioned earlier. Next to it is the one more useful text link "How to transfer the testimony", carrying the site page very useful for Mosenergosbyt customers. In the same strip you will find and link to the order of the work of payment bills online, as well as on the list of services of the enterprise.

An equally important feature of the information site under consideration is its news component. Directly under the banner in the center main page A news line is located, which publishes the headlines of the most important actual events related to the company's activities. You can read them completely by clicking on the "More details" button, each news. It redirects to a separate page, where earlier news also contains. The link to their full list is under the row in the Press Center.

And finally, the most convenient options for finding the necessary information are:

• special search string (perceives both individual words and phrases);
• sitemap (located under the search bar) contains detailed list references to internal content;
• feedback (next to the site map) - technical support, consulting service.

Personal Cabinet User

At the top of the site there is also a transition button. To create it, you must initially register on the site, which will take just a couple of minutes. It is in this service that is individual for each subscriber, there are basic consumer opportunities, such as accounts for accounts, etc.