ITYUNS Support phone number. Support service Iphon in Russia phone number. Apple technical support phones in Russia

Apple cares about its users and offers them technical support after purchasing devices. If you have any problems with Apple ID registration or blocking accountThis can be solved everything by contacting technical support. Often users when creating Apple. Id receive a message of such a content: to get help Contact iTunes support. How to contact?

On the official website of the company in the "Support" section you can find answers to frequently asked questions of users. There is information on how to solve yourself frequent problems with the device (firmware, recovery, blocking, etc.). In the upper right corner you can find an active link to appeal for help.

But if you need to contact iTunes, it confuses many. To do this, you can call the number of the hotline or fill out an application on the official website and you will call you back. In the application, you must describe the reason for the appeal and write your contact information to contact you.

To appeal, follow these steps:

1 Open Apple's official website and go to the "Support" section. In the workspace of the screen, find the link and go to the service iTunes Store.. After the transition, you must click the square icon called "Account Management". 2 The list appears on the screen in which you want to click "Create an Apple ID ID". From the proposed methods, select the most appropriate support for support consultants with you. If you specify "Plan the call", then the consultant will call you back. When choosing a "Call later" item, you need to call you already. 3 If you have selected "Plan a call", specify the date and time for the call. Weekends for support service are not workers, consider it. 4 Enter personal data and confirm the "Continue" button written by pressing. After the screen workspace appear the necessary information with code for circulation. You may need this code when talking with a service officer. He can ask this code to confirm the application information. On the electronic addressThe letter specified in the application will receive a letter in which this information will be duplicated. 5 Expect call from support. When you call, explain the reason for the treatment as simple as possible and clearly.

If you have selected an independent dialing point, then after the connection to the operator will occur to present its problem.

Causes of the appeal

As a rule, such an alert appears at the last stage of Apple ID registration. This can occur from the fact that you have already created accounts from one IP address several times. If the problem arose that is why, simply change your IP. Change for this device is not necessary. But, you can create on the same device only a certain number of accounts. After exceeding this limit, the message will appear "Number exceeded free Apple. ID. "

Alerts about contacting Aytyuns Store may arise due to incorrect operation of the router. Try to connect through mobile Internet. Many users helps to pass last step registration. One more way this hard reboot Devices.

If you have done all the actions described, and this did not bring the result, contact support. To do this, there is a hotline or leave an email on the official website. Information about the numbers of your region can be found on the site.

Recently, an amazing story with unauthorized purchases, corresponding to the iTunes Store support and a happy ending, has happened to me. Therefore, I would like to tell about how not to get into a similar situation and what to do if you were in my place. But for the beginning a small background.

Somehow at the end of June when trying to update or download programs from App Store. I received the message of the following content:

This Apple ID HAS BEEN Disabled for Security ReaSons. Visit IFORGOT TO RESET Your Account (http://iforgot.apple.com)

The activation of the account at the specified address took just a couple of minutes, after which I successfully forgot about the problem, without even trying to find the reason for her occurrence, and continued to work with the iOS application store as usual, and in vain. Running forward add that such a blocking can occur automatically - after a certain number of incorrect password input attempts from your Apple ID.

After that, exactly two weeks passed and exactly at that moment, when for two days I did not have the Internet, some bad person Uploaded from the App Store from my name application (Poker Variation), after which I made an incomprehensible application in the application with the strange name "15m chips" for $ 20:

Attentive reader will undoubtedly be asked as a simple password for me to be chosen? I will answer: not so simple and it approached the requirements described slightly below (once generated with PWGEN). I still lose in guesses.

Together with the payment receipt, two more letters came to me. They contained that these purchases were carried out from a computer that was not yet associated with my Apple ID, and also proposed how to change the password as soon as possible:

I want to warp the users: if you ended up in a similar situation, do not load the application from idle curiosity - it will be another confirmation of your right.

A special piquancy of the situation attached to the fact that I did not carry gambling, especially poker :-) An unpleasant moment, but the reasons for the June blocking of the account immediately became clear.

The spectrum of the opinions received when a broken survey of friends was quite wide: someone said that it was worthwhile to write to the iTunes Store support service, and someone - what $ 20 apple would not fit. As it turned out, it will become.

Travel input The links "Report aoblem" reckoned me on the contact form, where I filled the corresponding fields, in the "Specific Request" drop-down list, select "I Have Unauthorized Purchases On My Account", pointed out Order Number (it is in the payment receipts) and did not forget to describe the details in detail.

Since I have an American Apple ID, write a letter and communicate with the support service had to be in English. So if you have problems with a foreign language, I recommend that you read it to someone before sending a letter and correct it.

Unfortunately, the answer to the first appeal during the promised 24 hours did not come. I did not honor me on the second day, so I just re-issued an application and after a few hours I read the first letter from a very polite employee of the iTunes Store Customer Support by name rank (Ranjit).

In order for the attackers (whoever they) did not buy anything else, it was trying temporarily disabled the possibility of downloading for my Apple ID and reported that in-app PURCHASE without my consent is an exception to the rules for the provision of services in apple stores And, therefore, I can count on a refund, which should happen within 5-7 banking days (although everything went much faster). Also, in the letter it was indicated that I could not see the returned money until I would not come out and again would not go to my account.

There is one more nuance: the money was written off from the Store Credit, which appears after replenishing the Gift card account. And it is not known how the story ended, if the return had to do on a credit card with my present address. 99% sure that the account would just be banned.

My Apple ID was not completely blocked: I could not download the applications, but in " personal Area"Entered without problems. And in order to fulfill the full activation I had to write another letter rank.

It was necessary to indicate the billing address (Billing Address), tied to the account, and something one to choose from:

• ORDER NUMBER The latest purchase or free download (it can be found in iTunes - section "Most Recent Purchase").
• Or the name of some application that I ever loaded with this account.

The real owner of the Apple ID will not be difficult to respond to these questions. Also, I did not point my phone, but if you want to talk live - it's worth saying that this moment You are abroad and therefore that room is no longer used (in the USA, as far as I know, there is practice reuse old phone numbers).

Finally, my assistant from the iTunes Store support has once again advised to change the password (which I have already done already by that time) and gave a link to (English) from the Apple's Knowledge Base, which describes some of the security to ensure the security of your account.

I will give some interesting moments from it. First, Apple recommends emerging from the iTunes / App / Mac App Store whenever you have completed shopping there. Secondly, when installing a password, the user can use such recommendations:

• Do not use the same password for multiple accounts or password that matches the account name.
• Do not use previous passwords.
• Nobody talk to the password from Apple ID and answer to secret QuestionEven members of their family. Moreover, the answer to the secret question must be unclear to make it harder to pick up.
• From time to time to change the password to reduce the risk of getting into a situation similar to mine.

Yes, and the password itself must be at least 8 characters in length, contain at least one digit, one capital, one lowercase letter (you can add another sign for confidence, for example, @ $!) And do not contain three identical consecutive characters.

You need one of the following accounts.

Apple ID If you have already acquired objects in Apple online store, ordered iPhoto album or you have an account icloud. You already have an Apple ID. If you do not have it, you can customize it with using iTunes..

Account AOL.

Configuring any of the accounts, you can specify how you will pay for purchases in the iTunes Store.

Note: Using AOL accounts in some countries is impossible. For getting for more information Visit the iTunes Store in your country.

Setting up new apple ID

Select the "Shop" menu item\u003e Create Apple ID and follow the instructions on the screen.

If you already have a paypal account, you can specify this system as a means of payment when you enter information about your credit card.

Note: Use payment system PayPal in some countries is impossible.

Registration and cancellation in iTunes Store

After setting up the Apple ID (or if you use AOL account available, you can enter into iTunes Store. To buy music and video, view or change your account information and see your shopping history.

Stop using Store, you can cancel registration to anyone from those who have access to your computer, could not make purchases using your account.

Select the menu item "Store"\u003e "Log in" (or "Exit").

You can also enter your account by clicking "Login" at the top of the iTunes Store window:

Changing Account Information

You can change the name of the account at any time. apple records ID, password or payment information.

Select the "Shop" menu item\u003e

Click "Edit".

Make Changes and click Finish.

Your changes immediately come into force.

If you use Apple ID in other programs, there is no need to update this information in them. The changes made to iTunes will be automatically applied to all programs that use your Apple ID.

If you have AOL account, the changes made by you using iTunes will not affect your AOL account in AOL. For example, if you changed the password through iTunes, the password used to log in to the AOL will remain the same.

View shopping history

You can see a list of all your purchases in iTunes Store. .

Select the "Shop" menu item\u003e View My Apple ID and log in.

In the "Account Information" window, click "View All" (in the "Shopping History" section).

The shopping history shows purchased using this account, and the latest purchases are shown first. To see the details of previous purchases, click the arrow to the left of the order date. If you see not the whole shopping history, make sure that you have pressed the arrow next to each previous purchase to see all the information of your shopping history.

If shopping history seems wrong to you, or you think that you have a hound object that you did not buy, visit

If you encountered a problem related to "apple" technician or one of apple services, and solve it on your own or with the help of specialists from our forum failed, it's time to ask the company's support. About how to contact Apple technical support will tell in this instruction.

Important: Before calling or writing to Apple, make sure that your device is still entitled to maintain and support. You can do this on a special page of the Apple official website, where you need to enter serial number Devices and click "Continue."

Contact Apple Technical Support by phone

Most. fast way Apple support is a call by phone. Moreover, it is by phone that you can receive advice on the work of all your devices - the possibility of online chat with representatives of the company will be available far from all issues.

Apple technical support number: 8 495 580 9557

It is worth noting that the line works only on weekdays, from 09:00 to 20:00 Moscow time.

How to Contact Apple Technical Support Online

Schedule:

Recently, an amazing story with unauthorized purchases, corresponding to the iTunes Store support and a happy ending, has happened to me. Therefore, I would like to tell about how not to get into a similar situation and what to do if you were in my place. But for the beginning a small background.

Somehow, at the end of June, when trying to update or download programs from the App Store, I received the message of the following content:

This Apple ID HAS BEEN Disabled for Security ReaSons. Visit IFORGOT TO RESET Your Account (http://iforgot.apple.com)

The activation of the account at the specified address took just a couple of minutes, after which I successfully forgot about the problem, without even trying to find the reason for her occurrence, and continued to work with the iOS application store as usual, and in vain. Running forward add that such a blocking can occur automatically - after a certain number of incorrect password input attempts from your Apple ID.

After that, exactly two weeks passed and exactly at that moment, when for two days I did not have the Internet, some bad person Uploaded from the App Store from my name application (Poker Variation), after which I made an incomprehensible application in the application with the strange name "15m chips" for $ 20:

Attentive reader will undoubtedly be asked as a simple password for me to be chosen? I will answer: not so simple and it approached the requirements described slightly below (once generated with PWGEN). I still lose in guesses.

Together with the payment receipt, two more letters came to me. They contained that these purchases were carried out from a computer that was not yet associated with my Apple ID, and also proposed how to change the password as soon as possible:

I want to warp the users: if you ended up in a similar situation, do not load the application from idle curiosity - it will be another confirmation of your right.

A special piquancy of the situation attached to the fact that I did not carry gambling, especially poker :-) An unpleasant moment, but the reasons for the June blocking of the account immediately became clear.

The spectrum of the opinions received when a broken survey of friends was quite wide: someone said that it was worthwhile to write to the iTunes Store support service, and someone - what $ 20 apple would not fit. As it turned out, it will become.

Travel input The links "Report aoblem" reckoned me on the contact form, where I filled the corresponding fields, in the "Specific Request" drop-down list, select "I Have Unauthorized Purchases On My Account", pointed out Order Number (it is in the payment receipts) and did not forget to describe the details in detail.

Since I have an American Apple ID, write a letter and communicate with the support service had to be in English. So if you have problems with a foreign language, I recommend that you read it to someone before sending a letter and correct it.

Unfortunately, the answer to the first appeal during the promised 24 hours did not come. I did not honor me on the second day, so I just re-issued an application and after a few hours I read the first letter from a very polite employee of the iTunes Store Customer Support by name rank (Ranjit).

So that the attackers (whoever they are) did not buy something else, ranks temporarily turned off the possibility of downloading for my Apple ID and reported that in-app Purchase without my consent is an exception to the rules for the provision of services in Apple stores and, therefore, I I can count on a refund, which should happen within 5-7 banking days (although everything went much faster). Also, in the letter it was indicated that I could not see the returned money until I would not come out and again would not go to my account.

There is one more nuance: the money was written off from the Store Credit, which appears after replenishing the Gift card account. And it is not known how the story ended, if the return had to do on a credit card with my present address. 99% sure that the account would just be banned.

My Apple ID was not completely blocked: I could not download the applications, but in the "personal account" came into no problem. And in order to fulfill the full activation I had to write another letter rank.

It was necessary to indicate the billing address (Billing Address), tied to the account, and something one to choose from:

• ORDER NUMBER The latest purchase or free download (it can be found in iTunes - section "Most Recent Purchase").
• Or the name of some application that I ever loaded with this account.

The real owner of the Apple ID will not be difficult to respond to these questions. Also, I did not point my phone, but if you want to talk live - it's worth saying that at the moment you are abroad and therefore that room is no longer used (in the USA, as far as I know, there is a practice reuse old phone numbers).

Finally, my assistant from the iTunes Store support has once again advised to change the password (which I have already done already by that time) and gave a link to (English) from the Apple's Knowledge Base, which describes some of the security to ensure the security of your account.

I will give some interesting moments from it. First, Apple recommends emerging from the iTunes / App / Mac App Store whenever you have completed shopping there. Secondly, when installing a password, the user can use such recommendations:

• Do not use the same password for multiple accounts or password that matches the account name.
• Do not use previous passwords.
• Nobody talk to the password from Apple ID and the answer to the secret question, even members of your family. Moreover, the answer to the secret question must be unclear to make it harder to pick up.
• From time to time to change the password to reduce the risk of getting into a situation similar to mine.

Yes, and the password itself must be at least 8 characters in length, contain at least one digit, one capital, one lowercase letter (you can add another sign for confidence, for example, @ $!) And do not contain three identical consecutive characters.