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Failed to start the windows 7 installation process. Failed to complete the windows installation process. Windows Setup was unable to configure Windows to work with hardware

One of frequent problems Windows users 10 - the message “We were unable to configure Windows updates... Undoing changes in progress ”or“ We were unable to complete the updates. Cancellation of changes. Do not turn off your computer "after restarting your computer to finish installing updates.

Windows 10 has built-in diagnostics for fixing update problems. Just as in the previous case, two situations may arise: the system boots, or Windows 10 constantly reboots, all the time reporting that it was not possible to complete the update configuration.

In the first case, follow these steps:


In the second situation, it is more difficult:

  1. Follow steps 1-3 from the section on clearing the update cache (get to the command line in the recovery environment launched with bootable flash drive or disk).
  2. bcdedit / set (default) safeboot minimal
  3. Restart your computer with hard disk... Should open safe mode.
  4. Safe mode in command line enter the following commands in order (each will run the troubleshooter, go through one first, then the second).
  5. msdt / id BitsDiagnostic
  6. msdt / id WindowsUpdateDiagnostic
  7. Disable safe mode with the command: bcdedit / deletevalue (default) safeboot
  8. Reboot your computer.

It might work. But, if according to the second scenario ( cyclic reboot) has not been able to fix the problem so far, then you may have to use reset windows 10 (this can be done while saving data by booting from a bootable USB flash drive or disk). More details - (see the last of the described methods).

Windows 10 updates failed to complete due to duplicate user profiles

There is one more, scarcely described cause of the problem "Failed to complete updates. Cancellation of changes. Do not turn off your computer "in Windows 10 - problems with user profiles. How to fix it (important: what is below is on your own responsibility, you can potentially spoil something):


After completing the procedure, restart your computer and try installing Windows 10 updates again.

Additional ways to fix the error

If all the proposed solutions to the problem of canceling changes due to the fact that it was not possible to configure or complete the Windows 10 updates were not successful, there are not many options left:

  1. Try it now, delete content SoftwareDistribution \ Download, re-download the updates and start installing them.
  2. Remove third-party antivirus, restart your computer (required for the uninstallation to complete), install updates.
  3. Perhaps, useful information can be found in a separate article:.
  4. Try the long road to recovery initial state Windows Update components described on the official Microsoft website

And finally, in the case when nothing helps, it is possible the best option becomes.

Some Windows users like to reinstall the operating system when they cannot cope with the situation and find a solution to the problem on their own. For example, if an unsuccessful attempt to deploy an update, causing the computer to enter a cyclic restart mode, and then the message “We were unable to configure Windows updates. Undoing changes in progress ”or“ We were unable to complete the updates. Cancellation of changes. Do not turn off your computer. " The legs of one and the other are still growing with Windows 7 and they still cannot be chopped off in the top ten. But it is still possible to overcome them, and for this it is not at all necessary to demolish the system and install it anew. Enough to read this manual, which describes what to do if the OS was unable to install the Windows 10 update.

Clean up SoftwareDistribution folder with Windows 10 updates

Before installing updates, the system downloads them to a separate directory. In most cases, clearing or moving it helps to overcome the mentioned errors. This can be done both from under the system (if you have access to it), or using a USB drive with files for Windows installations 10.

Clearing the SoftwareDistribution folder in

This method is suitable if you managed to log in to the system.

Using a bootable Windows 10 USB stick to clean up SoftwareDistribution

If you cannot get into the system, then to clear the folder you will have to use the drive with the files for installation operating system... there are several ways, but one way or another you need a second computer with a stable operating system.

After creation boot drive do the following:


Fixing the error Failed to complete Windows update by Update Center diagnostics

As you probably know, Windows has its own set of diagnostic and troubleshooting tools. You've probably stumbled upon it a lot, but never used it. Now you have a great opportunity to use it to solve a problem.

If you can't get into the system, then you should try another option.


Remove Duplicate Profile to Fix Windows Updates Failed to Complete Error

In some cases, the Windows 10 update installation process may fail due to a duplicate custom account... Eliminate this problem the registry editor will help you. Be careful and do not touch anything unnecessary so as not to harm the system.


In the absence of any improvement after applying all the scheduled methods, you can try saving the data.

One of the common problems for Windows 10 users is the message “We were unable to configure Windows updates. Undoing changes in progress ”or“ We were unable to complete the updates. Cancellation of changes. Do not turn off your computer "after restarting your computer to finish installing updates.

This manual provides details on how to fix the error and install updates in this situation. different ways... If you have already tried a lot, for example, methods related to clearing the SoftwareDistribution folder or diagnosing problems with Windows 10 Update, below in the guide you can find additional, rarely described solutions to the problem.

Note: if you see the message “We were unable to complete the update. Cancellation of changes. Do not turn off the computer "and observe it at the moment, while the computer restarts and shows the same error again and do not know what to do - do not panic, but wait: perhaps this is a normal cancellation of updates, which can occur with several reboots and even a few hours, especially on laptops with slow hdds. Most likely, you will end up in Windows 10 with the changes reverted.

Clearing the SoftwareDistribution folder (Windows 10 update cache)

All Windows 10 updates are downloaded to a folder C: \ Windows \ SoftwareDistribution \ Download and in most cases clearing this folder or renaming the folder SoftwareDistribution(in order for the OS to create a new one and download updates) allows you to fix the error in question.

Two scenarios are possible: after canceling the changes, the system boots normally, or the computer restarts indefinitely, and you always see a message stating that Windows 10 updates could not be configured or completed.

In the first case, the steps to solve the problem will be as follows:

In the second case, when the computer or laptop is constantly rebooting and the undoing of changes does not complete, you can proceed as follows:

After that, you can go to Options - Update & Security and check if the updates will download and install without errors. If Windows 10 updates without reporting that updates could not be configured or completed, go to the folder C: \ Windows and delete the folder SoftwareDistribution.old from there.

Troubleshooting Windows Update 10 issues

Windows 10 has built-in diagnostics for fixing update problems. Just as in the previous case, two situations may arise: the system boots, or Windows 10 constantly reboots, all the time reporting that it was not possible to complete the update configuration.

In the first case, follow these steps:

In the second situation, it is more difficult:

  1. Follow steps 1-3 from the section on clearing the update cache (get to the command line in the recovery environment launched from a bootable USB flash drive or disk).
  2. bcdedit / set (default) safeboot minimal
  3. Reboot your computer from the hard drive. Safe mode should open.
  4. In Safe Mode, at the command prompt, enter the following commands in order (each will run the troubleshooter, go through one first, then go the second).
  5. msdt / id BitsDiagnostic
  6. msdt / id WindowsUpdateDiagnostic
  7. Disable safe mode with the command: bcdedit / deletevalue (default) safeboot
  8. Reboot your computer.

It might work. But, if the second scenario (cyclic restart) has not been able to fix the problem by now, then you may have to use Windows 10 reset (this can be done while saving data by booting from a bootable USB flash drive or disk).

Windows 10 updates failed to complete due to duplicate user profiles

There is one more, scarcely described cause of the problem "Failed to complete updates. Cancellation of changes. Do not turn off your computer "in Windows 10 - problems with user profiles. How to fix it (important: what is below is on your own responsibility, you can potentially spoil something):

After completing the procedure, restart your computer and try installing Windows 10 updates again.

Additional ways to fix the error

If all the proposed solutions to the problem of canceling changes due to the fact that it was not possible to configure or complete the Windows 10 updates were not successful, there are not many options left:

  1. Check the integrity of the system Windows files 10.
  2. Try to clean boot Windows 10, delete content SoftwareDistribution \ Download, re-download the updates and start installing them.
  3. Remove third-party antivirus, restart your computer (required for the uninstallation to complete), install updates.
  4. Try the long way to restore the original state of Windows Update components, described on the official Microsoft website

And finally, in the event that nothing helps, it may be the best option to perform an automatic reinstalling Windows 10 (reset) with data saved.

author Lizaveta asked a question in the section Software

unable to complete the Windows 7 installation process on the laptop. and got the best answer

Answer from Nik Good [active]
The preinstalled operating system can be restored from a hidden partition. Recovery is activated by simultaneously pressing the Alt and F10 keys when the computer boots up (at the time the logo appears). hold down the Alt key and press F10 repeatedly. It doesn't always work the first time, so try it a few times. Next, in the menu that appears, click "start restore to factory default settings" or "restore system to factory defaults". The recovery process will begin. Attention! Data on drive c: will be erased. That is, it is necessary to knowingly copy important information.

Answer from Zaykos[guru]
Take another image!


Answer from Dmitry Getsman[guru]
If something constantly hangs or breaks during installation, first of all RAM worth checking for errors. Since it is through it that the entire unpacking process passes, respectively, if it works with errors, then the result will be an installation error. Especially if it hangs in different places or issues errors - then it's probably the case. You can read in detail and step by step how and how to check the RAM here
if not she - HDD look. But, that's all, provided that you are sure of the distribution itself.


Answer from 3 answers[guru]

Hey! Here is a selection of topics with answers to your question: I can't complete the Windows 7 installation process on my laptop.

About a month ago, a friend brought a laptop with a broken operating system. I did not ask an unnecessary question about what exactly happened to the laptop, but it did not want to boot. Unfortunately, I can't remember the error now. Since she did not need the data on the hard disk, "and to be honest, there was nothing there except the operating system," I connected usb flash drive, and proceeded to install the operating system.

Operating room installation Windows systems 7 took place in a calm and normal mode, but at the very last stage (at 100% installation) an error suddenly popped up: The Windows setup program was unable to configure Windows to work with the hardware of this computer (Unfortunately, I did not take a photo)


I did not attach much importance to this error, and the computer rebooted. As it turned out a little later, Windows 7 refused to boot.

Once again I had to reinstall the system, but alas, just before completion, I get the same error "Windows Setup was unable to configure Windows to work with the hardware on this computer.".

First solution

During Windows installation, as soon as popped up given error, do not click the "Continue" button. Press the SHIFT + F10 key combination on the keyboard. You will be presented with a command prompt window.


We need to go to the folder C: / Windows / System32 / oobe / and run the application msoobe.exe... To navigate between folders, use the command CD... Just follow all the actions as in the picture, and you will start Windows setup.

Cd /
- cd Windows / System32 / oobe / (Use backslash instead of /)
- msoobe.exe

We fill in the fields, and we can in the usual way complete the Windows installation.

Second solution

At that time, I still did not know that the error could be related to the BIOS settings, but not so long ago I just ran into a similar problem... Front booting Windows I have



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