Apple ID entry failure. APP STORE connection failure: how to fix errors and eliminate application download problems. Invalid network settings

When, when entering the Apple account, the system suddenly gives an error, the device automatically turns into a "brick" or simply in the "dialer" in the case of a smartphone. It is impossible to use branded services: there is no access to ICloud, AppStore, iTunes, etc. Usually, the problem with access occurs after updating the current version of iOS.

Apple ID errors and ways to eliminate them

Apple ID Error usually occurs when the user tries to enter his account when installing the application via the AppStore, making a purchase in iTunes or the enable device after iOS updates. Often this problem is manifested in iOS versions 9.3.2 and 10 - this is due to the transition of Apple to the two-factor authentication system.

Initially, make sure whether your Apple ID is valid. Check it is quite simple: Go to Apple's website and enter your account data - it must open. If this does not happen, you either misinterpret the data or forgot your password. If the information is lost irretrievably, register a new "account". If the Apple ID is all right, then it is necessary to find out the cause of the error, checking the options described below.

Connection error to server

Messages type "Error connecting to the server", "Connection failed to Apple ID", etc. arise for the following reasons:

the time and date settings were not specimen or the device is not attached to the right time zone. Corrected by the loss of the necessary data ("Settings" - "Basic" - "Date and Time");
Date, time and time zone settings are affixed in the "Settings" menu - "Basic" - "Date and Time"
is hidden serial number Your device. "Treat" is simple: in subparagraph "Basic" settings menu there is a section "On this device" - the serial number is indicated there. If it is not, we manually drive, it is written on the package;
The serial number of the device is free to display when switching to "Settings" - "Basic" - "On this device"
the device is installed irrelevant or beta iOS version. It helps the update to the last stable firmware. To check the sequence number of your operating system, You must go to the "Main" section of the settings menu and select the "Update" item. The system will check the presence of new versions and inform if they are;
The current version of iOS and the available updates are checked in the "Settings" menu - "Basic" - "Updates by"
poor-quality communication with the Internet. Reboot Wi-Fi Routerif we are talking about home network. Restart also the device itself, go to the settings and select the Wi-Fi section. Click on your network and click the "Forget this Network" button, after which you reinstall to it. Sometimes this method helps to solve the problem;
To troubleshoot network problems, restart the device, in the Settings menu - "Wi-Fi" select the name of your network, click "Forget this Network" and connect to it
it happens that there are no problems with you, but on the apple server itself, for example, due to overload or technical work. On the company's official website there is a section "System Status", where all servers are listed and their performance is specified at the current time - sometimes it is enough to verify its problem with the state of the corresponding server and wait a bit;
On the official Apple website, you can see the status and performance of Apple servers at the current time - sometimes failures occur due to technical work.
jailbreak on the device. You can get rid of it through the restoration of factory settings. Run iTunes on your computer, connect a mobile device to it, wait until the program displays your device, and select it. In the Right window, click on the "Restore iPhone" or "Restore iPad" button, confirm the action and the system will restore the factory settings without jailbreak.
To remove the jailbreak, you need to go to iTunes from your PC and select "Restore iPhone" (or iPad) item

Access to Apple servers can block antiviruses and similar programs. Remember that in iOS they are not needed - you can safely disable them.

There are two more ways to solve the problem with connecting to apple Server:

Video: What to do if an Apple ID connection arose

Failure when entering an Apple ID account

Failure when performing the entry into account sometimes arises due to software problems On the server - then you need to wait for the end of the technical work. How to check it is described above, but if the problem is not on the side of the Apple, then you should pass through program iTunes.. To do this, run it on its PC and perform the following actions:

Exit the accounting entries iTunes.: Upstairs on the left, click on the store or inscription "Account" icon, call the Authorization menu and click "Deavutorize the account ...", then make a reboot and log in again.
If the authorization does not pass after that, in your account, go to the settings window and click "Set up as new iPhone"In the next window, click" Skip this step "and then follow the instructions for activation. You will receive access to the device.
3. In the "Shop" menu in the left upper corner Complete authorization.

Invalid Apple ID.

A signal about entering an incorrect Apple ID identifier together with the message that it cannot be used to unlock the device appears for two reasons:

Initially, the device activated with another Apple ID - this happens when you are not the first owner of the device. If you cannot contact the previous owner, but the check is preserved, you can contact Apple technical support and set out the problem in the most detail. If there are no purchase documents, you need to go to specialists in service center.
Apple error - especially often it meets after IOS update to the 9th version. Update iTunes before latest version And try entering data again. If it does not work, call technical support or go to the service center.

Apple id not found

This error appears when entering the account, and its reason is simple - you forgotten the exact username or password. In this situation, you can take the following actions:

try all login electronic addressesbelonging to you - usually the identifier coincides with the email user;
on the Apple website, you can request a password if you are surely sure your identifier is correct. To do this, go to the Apple ID section and click there on the link to restore information - it will be necessary to introduce your name with the surname and Email;
Password to Apple ID can be restored on the official website of Apple
to recall the account, in the iTunes program running on your PC, click on any of the purchased applications. For example, select "Details" in the Edit menu in the "Mediator" and go to the File tab. There in subparagraph "bought" will be specified by Apple ID from which they did a purchase;
To see the identifier in iTunes, see information about any of the previously purchased applications.
if you have other iOS devices and log in to Apple ID, then in the "Settings" menu on this device in top string The username will be indicated. In addition, it can be found in the iTunes Store and AppStore sections or ICloud (in iOS 10.2 and earlier), as well as in FaceTime.
To find out the Apple ID identifier, it is enough to go to the settings: it is listed in the iTunes Store and AppStore section

Remember that you optimally use one Apple ID - it simplifies access to all applications and avoids confusion.

Apple Creating Failure

When creating an Apple ID, the system can also issue errors - usually it happens due to the user's inattention. Here are some reasons why the identifier creation fails may arise:

without entering credit card data, even if you plan to use only free content, Apple id will not work. You should also not enter non-existent data - the system will definitely check the card;
to create an Apple ID there are age limits: the user should not be less than 13 years old, and the minors are settled only with the consent of the parents. A full-fledged account is given from 18 years. If initially, at registration, the age was less than 13 years old, then, after changing the date of birth, the system will not be deceived. Here it will be necessary to use a PC to create a new ID;
the login does not allow addresses on iCloud.com and Me.com servers;
the username should not contain prohibited characters, for example, Russian letters. The name and surname should not be points and numbers;
it is necessary to take into account all the requirements for the password. They are listed next to the field for its input.

Video: How to create an Apple ID without errors

Sometimes the system gives a message that the maximum possible amount is already activated on this device. free Apple. ID - This happens when you are not the first device owner (more than three accounts on one machine cannot be activated). If you have a computer with MacOS, then the activation of the account can be spent from it. Otherwise, find the iOS device from friends or acquaintances, which and activate your Apple ID.

This Apple ID is valid, but is not an ICLOUD account.

This rather rare problem is manifested in two cases:

To make the account, you cannot hack, it is desirable to enable two-factor authentication.

If you received a message "Your Apple ID has been disabled," it is unpleasant, but not deadly. Most likely, you have violated any rules for using the identifier. Apple disables the account for several reasons:

The easiest way to create new Apple. ID, but if too much data was tied to the old identifier, then it must be restored. To do this, have to contact Apple technical support. You need to find out the exact reason for the disconnection of the account, eliminate it and re-activate Apple ID.

With Russian-language support can be contacted from 9 to 21 hours by phone indicated on the company's official website. There you can order a callback by filling out a special form, and start chat with a specialist. If you own English - write a letter to the address emailspecified on the site and set out your problem.

On the official Apple website, you can order a call from a specialist technical support if you do not want to call there yourself

In technical support you will indicate the true reason for the disconnection and will offer ways to cancel it. With the worst outcome, the Apple ID is blocked forever - then you will have to create a new identifier.

Unfortunately, Apple ID problems do not allow to enjoy the applications installed on the iOS device, and they generally bring a lot of inconvenience. remember, that hard reboot With data discharge - extreme output from the situation, most often an error with Apple account can be solved in other ways. And, of course, be careful!

Good time! As I have repeatedly noted, the Apple Id account must have each user of devices from the company from Cupertino. Why should there be - just obliged! However, sometimes during registration there are different errors that impede the creation of this identifier. What to do? Do not register anything and use the device "as is", thereby having deprived of the pleasure of using a gadget to "the whole coil"?

The correct answer is no, no, no longer. With problems, it is necessary to fight and today's article is just on how Apple ID may not be created and, most importantly, what is in this case to do. Prepared?

Let's go, well! :)

The most typical errors when creating an Apple ID

In fact, they are not so much, because the process of registration of the identifier is quite simple, but these are the most common:

As you can see, almost all errors are associated with ordinary inattention. Although there is one more and it is worth talking about it in more detail.

This iPhone activated the limit number of free accounts.

A wonderful message that can meet already at the activation stage account. That is, the creation is successful, but at the entrance anyway fails. Most often, such an inscription can be seen if someone used to you ().

Why does this happen at all? Because the "apple" company has established a restriction on the number of accounts that can be activated from one iOS device. Why did she do this not clearly, but the fact remains a fact - more than three can not be.

But there is a way out and that's what you need to do:

If you use a computer with an operating room mAC systemYou can fix it in the ICloud settings on the PC itself. Enter the account data - it is successfully activated, you can now use it on the iPhone or iPad.
Search for another iOS device. As you find, go out on it from the account (settings - iTunes Store, App Store - output). Enter your data, the Apple ID is activated and can be used already on that gadget, where it was previously "reached the limit number of free accounts".

Perhaps these are the highlights that may interfere creating Apple. ID. And as a rule, if they consider them, everything will pass "without a bitch and zadorinka" and register without failures. However, if even after reading, you still can not do it, then write in the comments, we'll figure it out!

With the purchase of any "apple" gadget you will have to register an Apple ID. This is a mandatory step to use the device. These data will be needed even when simple download Free app from the AppStore store. There are cases where you cannot log in through the account. What to do in this case?

ID This is your account through which you can use. apple services. These include: AppStore, iMessage, ICloud, Apple Music., FaceTime and others. With this record, you can enable function in iCloud search iphone. And in the case of loss of the phone, block it remotely.

Also, Apple IDs are used when synchronizing and restoring the device. When registering, you get 5 GB of a cloud store icloud.. You can place there backups personal data for recovery cases. The entrance to these services occurs through the password from the account. You can create such a record in several ways.

Usually such an account is created when the Gadget is first used. If you have already enjoyed, for example, the iPhone, then when changing the old model, you can use an existing ID. The very first step is the creation electronic drawer. Be sure to use your data and specify them correctly. In the future, you may need to restore a password from the box (if forget) and then you can confirm that it is your email address.

You can create an account using a computer or directly from the device itself. In both cases, you will need an internet connection with a good signal and speed. To create directly from the gadget there are two ways: by specifying the payment card and free way. Conditionally, you can divide the created accounts for free and indicating the map number. Card registration is needed if you are going to buy software. To do this, open the "Settings" icon and find the "iTunes Store, App Store" section. In the unfolded area, click "Create Apple ID".

For free registration Open the AppStore icon. Choose some free app and click the "Download" button. Alert with multiple action options will be released: go through an existing ID or create a new one. Choose "Create ...". Further path of the first method and the second are almost identical. Enter data for registration. Read all the conditions and the proposed information. After you click "Accept" you agree to act in their framework.

Answer a few questions (write down anywhere anywhere) that will help when recovering an account. After the payment received will appear. If you register the map, specify its data. If using free way, then press "no." Complete the registration by clicking "Next". Check the mail-specified mail. Open an Apple letter and follow the instructions. Ready.

The second method will use PC and iTunes program. Here you can also specify a map or not. Open the program and in the workspace right click "iTunes Store" if you specify the map. If not, go to the store and download the free app and open the menu through it. The following steps are the same. There will be an alert in which you need to click "Create ...". Specify all the data, answer questions, read and agree with the conditions as described above. Also specify the card data or click "No". Complete registration, check the mail, follow the instructions.

The resultant reason for the impossible registration is age. Register an Apple ID can only if you have more than 13 years old. In this case, this is possible with the consent of the parents (guardians). Full registration is possible at the age of 18. If you initially indicated a more young age (up to 18 years) and after the failure, the data was replaced correctly, registration will not pass.

You cannot use email addresses for your account: [email protected] and [email protected]. Good suitable post service @ Gmail.com. Also, the registration problem may arise due to the use of incorrect signs in the password and login. The complexity of the password must be respected. It is not allowed to use simple combinations and repetition of characters (three in a row). Call all these features when registering, and you can register successfully.

What if the message "Failure at the entrance appeared. The limit number is activated free records"? It happens if you acquire a gadget used. On one device, you can activate only multiple accounts, this is programmed by Apple.

Take advantage of other iOS device. Pre-exit the recorded apple records in the settings. Go away and use Apple ID for your phone.

Or if you have the opportunity to use Mac with its system, you can get rid of this problem through settings icloud. on the computer. Enter your account data, then it is activated, and you can use it on the phone.

Check failure can occur for several reasons. This can be as a software failure or access problem to Apple Server (technical work, for example). What if such a problem happened. You can eliminate checks in two ways.

The iTunes program also can sometimes "bug". In order to get rid of the most frequent errors, take the following measures:

Make sure that the Internet works correctly and its speed is high enough for this operation.
If you have antivirus software, turn it off for a while.
Update iTunes program to topical version.
Exit the account encountered in iTunes. To do this, in the program at the top of the left, click the "Store" icon. Select the "Computer Devitorization" item. After that restart the PC. After switching on, log in again.

If you fail to log in through your account, go back to the phone settings window. And click on the "Set up as a new iPhone" option. In the activation window that opens, click the "Skip this step" item. Confirm your actions by pressing the "Skip" key. Complete the rest of the phone activation steps and access the device.

Now to activate your account, go to the "Settings" icon and pass authorization. If for some reason it is still not possible to log in, check the following parameters:

Make sure that the company's services are available at the time of authorization and do not conduct any preventive work.
Make sure the date and time is set correctly. If you automatically set the correct parameters, it is not possible, set them into manual.
Check the relevance of the OS. Often beta versions may have system bugs.
Check out the performance of the Internet network. The signal must be good and have high speed.
Try to exit the account and restart the device. After logging out again.
Swipe the settings to the factory.

Try all the proposed ways to adjust the entry in Apple ID. If after all the measures, the problem remains, contact an authorized service center for diagnostics and possible repair.

Any citizen who owns an expensive flagship from Apple, let it be an iPhone or any gadget may encounter such a problem - "What to go to the official application store (App Store) will be impossible." As they say in a joke: stumble upon such a misfortune - there is a chance for each - 50 by 50 percent. This means that the problem may occur with each user, regardless of the device used, as well as regardless of some social or some other signs.

If such an error occurs on mobile device Apple does not need to panic, and even more so to make a hard reset (delete all settings and personal data on your mobile phone), because it is enough to solve this problem that occurred otherwise. Error on each apple device can get lazy in different ways. However, in ninety percent cases, users talk about such messages related to this problem, as - "Failure to connect to the App Store", "cannot be connected to the App Store" and so on.

Why not be able to connect to the iTunes Store?

This trouble appears after a person wants to set any update of the program on his smartphone or, in general, download a completely different application (game), and it deals with a kind of error due to problems that could have been repeatedly seen earlier users.

Here is a list of exemplary problems, due to which you cannot connect to iTunes Store.:

The dates and time values \u200b\u200bwere incorrectly on the smartphone. Perhaps there is no binding to the right time zone.
Apple's serial number from Apple could be hidden, and because of this, actually an error pops up - "You cannot connect to iTunes Store." However, it is enough to cope with this problem just enough to go to the "Settings" section, to choose the "On Device" section and make sure that you need the values.
The third problem, due to which an information error can jump out. It is customary called "Lack of a normal Internet connection". Already repeatedly, Apple developers have repeated: - "For the normal functioning, the App Store requires high-quality Internet." Therefore, if there are problems with wi-Fi network, there is a chance that this error will pop up repeatedly.
Overdue (invalid) root certificates stored on the device can also become a problem due to which an informative message appears - iTunes failed to connect to the iTunes Store. This case is treated elementary. You must delete from the certificate folder - two files, namely "ocspcache.db", "crlcache.db". Next, you must restart the device and try to go to the App Store again.

Initial actions when an error occurs "APP STORE connection failure".

Before carrying out the proposed recommendations or contact the help of specialists, it is necessary to carefully examine the router (modem), available at home. If the Internet connection is properly running, you can try to go to Apple ID on a new mobile device, later restart the phone and check the performance of the App Store servers. There are cases when the elementary procedure "Exit Account" and re-enter the necessary data helped to solve this problem and did not have to spend a lot of time to eliminate the existing trouble.

Conclusion

Perhaps this covered all ways to solve the problem of connection failure to the App Store. If a message appears, then you should not begin to worry, it is enough to take yourself in hand, try to enter an Apple ID account in a new way, restart mobile phone, try to update software (version of the operating room iOS systems) And will see whether the existing problem will be solved. At times, excessive actions performed by man can cause more harm than good. No need to immediately do Hard Reset. (Reset settings), even if there is a saved copy of personal data and applications, because with the restoration of this copy there may also be any problems. It is better to start with small and observe the result.