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Why headphones on a laptop stopped working

No sound in headphone speakers after connecting them to a laptop or stationary computer is motivated by a variety of reasons. They can be divided into two main groups: failures in the program and malfunction of the equipment itself. What if the headphones do not work on a laptop or PC? We offer you several solutions and detailed instructions for eliminating such a problem.

We carry out diagnostics

To find the reason why headphones do not work on a computer, it is necessary to conduct a consistent diagnosis of all systems.


If you failed to connect headphones on the front panel of the system unit, then connect them from the back to the outputs of the audio card.

Reinstall or update drivers

What first should I do if your laptop or computer sees headphones? Make update drivers, such an operation can perform any user - it is easy:

  • we go to the Device Manager section;
  • then we are looking for a subsection of audio inputs and outputs;
  • click the right key on the mouse on the dynamics line;
  • select the Update Drivers section;
  • in the window, select a parameter that runs the search for the desired drivers on the Internet.

If you find that there are no new versions for the selected video adapter model, then you need to move to another installation method Drivers:

  • first, perform the first three items from the previous instruction;
  • select a property string;
  • go to the Driver tab and click Delete;
  • after that reboot the system;
  • we go to the official website of the manufacturer of your laptop and download the current driver;
  • on the wizard prompts, install the audio drivers driver on the laptop.

All actions are simple - you just need to carefully and consistently perform them. The same actions must be done if the computer does not see the headphones with the microphone.

In-depth diagnostics

Why does the computer sees the headphones, we have already explained popularly, but there are cases where the above-mentioned actions did not help. Then it is necessary to switch to the disassembly of the laptop and test the audio output, and this requires appropriate knowledge, skills and specific tools. You it will take help from a specialist: There is a lot of reasons for which the computer does not see the microphone on your device or connected headset.

If Windows 7 has been tested on your computer, and the connected headphones do not work, and you have tried all the previously described options, then it is better to consult to the masters from the service center.

Many users have installed the latest Windows model on their laptops, but they could not even assume that this progressive system has an unpleasant feature: when playing the sound row headphones in Windows 10. First work without problems, but it is worth completely lowering the level to zero mark, and then turn it on again - the sound disappears. The computer does not see the microphone and headphones, the adjustment of the sound in the system settings is a useless occupation, you can solve this problem in two ways:

  • reload the computer that not in all cases is convenient;
  • slowly reduce the sound level to the extreme point, and then increase the maximum again - sometimes it helps.

Bluetooth device

Many users use wireless devices or Bluetooth headphones, and quite often occasion when they stop working, give a bad sound or do not connect at all. It often happens: first the headphones can work without problems, then the sound disappears, the device comes out of the working state - the laptop does not see it. Here the situation is much more complicated: it is necessary to check the computer settings, and some experts advise re-load the disk attached to headphones, then restart the computer.

If you use the RAM-seven, then boldly connect your bluetooth device, the OS itself will find and update the drivers, which immediately reports.

Finally, one-piece advice: if there is no sound in your headphones on your computer, then you do not need to fuss - calmly and methodically check all the systems. Act the method from a simple refusal to a complex occasion, and everything will succeed. Otherwise headphones just broke down, And they need their repair or replacement.



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