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6 proven reasons why on android phone or tablet and smartphone does not work

I do not know which Internet you do not work: Mobile, 3G, Yota, MTS, Beeline, Tele2, MegaFon, Kyivstar, Life or any other.

I can also determine what is your version of Android: 7.0, 6.0, 5.1, 5.0, just like on which device the Internet stopped working on the phone, on the Samsung Galaxy A3 smartphone, Asus, Lenovo, Sony Xperia, ZTE, LG Or on the tablet Samsung, Oysters or Irbis and so on.

I only know that you have now grief and joy - the world does not work the Internet in your android and joy - you still have access to find solutions What to do to fix.

There are no reasons when with the paid Internet it does not work or works bad, more precisely slowly among users of smartphones, telephones and tablets with Android OS.

Of course, I will stop only on the basic absence of an Internet connection in the phone via SIM card (SIM card) and Wi-Fi (WiFi) with the Android system.

The fact that the quality of the coating has a great impact on the speed and performance of the Internet, I think it is clear to everyone.

Note: If the Internet was and disappeared, then I recommend that you first reset the network settings. How - (this is not a complete reset and all your files will be untouched)

The most dissemination of the reason why the Internet stopped working on android

The most common reasons, at the same time, the simplest, but to fix the basic knowledge of the settings of the phone, smartphone or tablet, still need. Here are 6 main reasons:

  • The first - if the mobile Internet or 3G does not work, you can simply be out of the coating zone. What to do? Go to place where the network will be available.
  • The second is zero or even a negative balance on your account. What to do? Top up the sim card.
  • The third - the service "Data transfer" service is not connected. What to do? Contact the operator to connect.
  • Fourth - the access point is incorrectly configured. What to do? Setting the access point depends on the provider. Contact him to receive these settings.
  • Fifth - Disabled Mobile Internet. What to do? Open the "Settings" and select "Wireless Networks", "More", or "Advanced" (depends on the Android version). Then "Mobile Network" or "Mobile Networks". In this section, put the bird in front of the "data transmission is enabled".
  • Six - Android did not automatically registered on the network. What to do? Restart manually manually

Does not work on android mobile Internet or 3G through bad APN

Let's start with the most common problem - APN. To work the Internet, the APN must be configured in the phone.

For different operators (Yota, MTS, Beeline, Tele2, MegaFon, Kyivstar, Life), these parameters are completely different.

The easiest way to ask the provider employee to configure the APN is just not everyone is ready to perform.

I do not know whether it is mandatory, but it would be good for an employee if he helped the client.

Moreover, it is not a complex operation. However, if you are far from the operator, you can call him or see the settings on its website.

After upgrading in a smartphone or tablet Android stopped working the Internet - how to fix

The very first thing you need to always do if you disappear or stopped working the Internet in the smartphone, tablet or android phone, it turns it off and remove the battery for a few minutes.

The way it seems naive - you can believe me or not, but several times he fixed my mobile Internet.


More efficient and at the same time not very desirable option is a reset to the factory settings. It is better to apply it when nothing helps nothing. Who does not know.

Next reason why the Internet may not work - a virus that blocks you access to the network, or you independently installed some malicious programs.

In this case, the reset will also help. Just before that, be sure to check the sim card in another phone.

You should also remember that the mobile Internet may not work if the smartphone fell to the floor or hit them about the wall - the times not broken "Nokia 3310" have already passed and to modern phones need to be gently and respectful.

Internet does not work through WiFi

It happens that the phone cannot connect to Wi-Fi network or to wi fi is connected, but the Internet does not work. If you have only one network, it can be associated with the router settings.

In the case of a home network, check the encryption settings in the router (if your smartphone does not detect the network, you can temporarily disable encryption).

It can also help change the router 802.11 settings. Configure the router with "A" to "B / G".

Unfortunately, not all routers interact correctly with specific phone models.

If your smartphone is not connected to any network, you can delete all saved WiFi networks. Click on the network and hold until the menu appears.

In general, the Internet on your smartphone should work with any modern router (which is currently in the market for sale).

Honestly, the last time I had a problem with the D-Link 524 router, but it is no longer done.

He did not work with any Android device, at least with standard settings.

I then helped me how to create an open Wi-Fi network and setting the filtering of MAC addresses.

At the moment I use the "Fritz 7490" router, which perfectly copes with any Android device.

I dare to say that the correct configuration of the router will allow an unimpeded Internet connection.

Cases in which it is not compatible with smartphones or tablet is already rare and often caused by a lack of knowledge about these devices.

Internet does not work on android - flight mode is on

Most of the Android users, especially beginners do not understand that one simple action can disable the Internet on your smartphone.

Therefore, make sure the settings allow you to transmit data. Make sure the flight mode is not turned on (Airplane Mode).

This mode is most often found in the wireless network and must always be disconnected if you are of course not in the plane, although now it seems already in the Internet aircraft allowed or thinking.

Internet in the phone still does not work - how to fix

There is another way that can be taken into account if nothing else corrects the network.

It includes extract the battery from the phone in the on state. Then, when the battery is pulled out, hold the power button for 30 seconds and release.

Insert the battery and turn on the phone. If it does not work, except to restart the smartphone to the factory settings, nothing remains.


That's probably all. The reasons are of course not all, but in order not to take the time you have time, at the beginning of the record, I mentioned that I would only touch the basic reasons.

Who can't fix your Internet, write in the comments - I solve the problem together. Successes.



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