Contacts

Additional services of local and intrazonal communication. Offer (offer) for the provision of telephone services using a PIN code. How much does intra-zone communication cost to subscribers?

FEDERAL ANTI-MONOPOLY SERVICE

On the approval of tariffs for services of local and intrazonal telephone connection provided by PJSC "MGTS" on the territory of Moscow


Abolished from February 11, 2019 on the basis of
Order of the FAS Russia of December 25, 2018 N 1843/18
____________________________________________________________________


In accordance with Article 4 of the Federal Law of August 17, 1995 N 147-FZ "On Natural Monopolies" (Collected Legislation Russian Federation 1995, No. 34, art. 3426; 2001, No. 33 (part 1), art. 3429; 2002, No. 1 (part 1), article 2; 2003, No. 2, article 168; 13, Article 1181; 2004, No. 27, Article 2711; 2006, No. 1, article 10; 19, Article 2063; 2007, No. 1 (part 1), article 21; 43, Article 5084; 46, Article 5557; 2008, N 52 (part 1), art. 6236; 2011, No. 29, Article 4281; 30 (part 1), Article 4590, Article 4596; 50, Article 7343; 2012, No. 26, Art. 3446; 31, Article 4321; 53 (part 1), article 7616; 2015, N 41 (part 1), art. 5629, 2017, N 31 (part 1), art. 4754; 4828), with clause 2 of Article 28 of the Federal Law of July 7, 2003 N 126-FZ "On Communication" (Collected Legislation of the Russian Federation, 2003, N 28, Art. 2895; N 52 (part 1), Art. 5038 ; 2004, No. 35, article 3607; No. 45, article 4377; 2005, No. 19, article 1752; 2006, No. 6, article 636; No. 10, article 1069; No. 31 (part 1), article .3431, article 3452; 2007, No. 1 (part 1), article 8; No. 7, article 835; 2008, No. 18, article 1941; 2009, No. 29, article 3625; 2010, No. 7, Art.705; N 15, Art.1737; N 27, Art.3408; N 31, Art.4190; 2011, N 7, Art.901; N 9, Art.1205; N 25, Art.3535; N 27 , Art.3873; N 27, Art. 3880; N 29, Art. 4284, Art. 4291; N 30 (part 1), Art. 4590; N 45, Art. 6333; N 49 (part 5), Art. 7061; N 50, Art. 7351, Art. 7366; 2012, N 31, Art. 4322, Art. 4328; N 53 (part 1), Art. 7578; 2013, N 19, Art. 2326; N 27, Art. .3450; N 30, (part 1), art. 4062; N 43, art. 5451; N 44, art. 5643; N 48, art. 6162, N 49 (part 1), art. 6339, art. 6347 ; N 52 (part 1), art. 6961; 2014, N 6, art. 560; N 14, art. 1552; N 19, art. 2302; N 26 (part 1), art. 3366; art. 3377; 30 (part 1), art.4229; art.4273; N 49 (part 6) , Article 6928; 2015, N 29 (part 1), Art.4342, Art.4383, Art.4389; 2016, No. 10, article 1316, article 1318; 15, Article 2066; 18, Article 2498; No. 26 (part 1), article 3873; 27 (part 1), Article 4213, Article 4221; 28, Article 4558; 2017, No. 17, Art. 2457; No. 24, Article 3479; 31 (part 1), article 4742; 50 (part 3), article 7557), with clause 2 of the Regulation on state regulation of tariffs for public telecommunications and public postal services, approved by the Government of the Russian Federation of October 24, 2005 N 637 (collection of laws of the Russian Federation, 2005, N 44, article 4561; 2007, No. 40, article 4797; 2011, No. 46, article 6535; 2013, No. 27, article 3602; 2014, No. 15, article 1766; 2015, No. 37, article 5153 ), on the basis of subparagraphs 5.3.21.30, 5.3.21.31, 5.3.21.33, 5.3.21.34 of the Regulations on the Federal Antimonopoly Service, approved by Decree of the Government of the Russian Federation of June 30, 2004 N 331 (Collected Legislation of the Russian Federation, 2004, N 31, Art. 3259; 2006, N 45, Art. 4706; N 49 (part 2), Art. 5223; 2007, N 7, Art. 903; 2008, No. 13, article 1316; 44, Article 5089; 46, Article 5337; 2009, No. 3, art. 378; 39, Article 4613; 2010, No. 9, Art. 960; 25, Article 3181; 26, Article 3350; 2011, No. 14, Article 1935; 18, Article 2645; 44, Article 6269; 2012, No. 27, article 3741; 39, Article 5283; 52, Article 7518; 2013, No. 35, Article 4514; 36, Article 4578; 45, Article 5822; 2014, No. 35, article 4774; 2015, N 1 (part 2), Article 279; 10, Article 1543; 37, Article 5153; 44, Article 6133; 49, Article 6994; 2016, N 1 (part 2), Art. 239; 28, Article 4741; 38, Article 5564; No. 43, Art. 6030; 2018, No. 5, article 772; 9, Article 1399), Decree of the Government of the Russian Federation of December 9, 2014 N 1342 "On the procedure for the provision of telephone services" (Collected Legislation of the Russian Federation, 2014, N 51, Art. 7431; 2016, N 6, Art.852 ; 2017, N 44, Art. 6522), The procedure for calculating tariffs and tariff plans for local telephone services, approved by order of the FTS of Russia dated September 5, 2006 N 189-s / 1 (registered by the Ministry of Justice of Russia on October 11, 2006, registration N 8372 ), as amended by order of the Federal Tariff Service of Russia dated August 3, 2007 N 140-s / 1 (registered by the Ministry of Justice of Russia on August 20, 2007, registration N 10000),

I order:

1. To approve the limit levels of tariffs for local telephone services provided by PJSC "MGTS" in the territory of Moscow, in accordance with Appendix No. 1 * to this order.
________________


2. To approve the limit levels of tariffs for the service of providing intrazonal telephone connection to a subscriber (user) of a fixed telephone network for the transmission of voice information, facsimile messages and data provided by MGTS PJSC in the territory of Moscow, in accordance with Appendix No. 2 * to this order ...
________________
* See the link for the application. - Note from the manufacturer of the database.

3. To recognize as invalid the order of the FTS of Russia dated April 28, 2015 N 107-s / 3 "On the approval of tariffs for local and intra-zone telephone communication services provided by OJSC MGTS in the territory of Moscow" (registered by the Ministry of Justice of Russia on May 12, 2015 , registration N 37247).

4. I reserve the control over the execution of this order.

Supervisor
I.Yu. Artemiev

Registered
at the Ministry of Justice
Russian Federation
June 1, 2018
registration N 51266

Electronic text of the document
prepared by JSC "Kodeks" and verified by:
Official Internet Portal
legal information
www.pravo.gov.ru, 05.06.2018,
N 0001201806050019

It is unlikely that the majority of subscribers using Rostelecom's intra-zone communications know what it is. Few people also know about the principles of its work and the main characteristics. However, the term denoting this type of connection can be found in the descriptions of tariff plans and other products of Rostelecom, which is not surprising, because this concept is relevant for users of both home and cellular telephony.

You can learn about what an intra-zone connection is from special regulatory legal acts of the Russian Federation, where not only a clear definition of the term is given, but also fixed prices for communication services for different types numbers:

  • stationary;
  • mobile;
  • federal.

A characteristic feature of intrazonal calls is their location. That is, it is more profitable for the client to contact those who are in the same territorial entity or region as he is.

The operating principles of such a connection at Rostelecom do not differ from those that are typical for other operators. It is a type of telephone connection designed for subscribers who belong to the same federal subject.

There are two main types of numbering zones required to make this kind of connection:

Geographic

Are intended for subscribers using landline phones... They are encrypted in ABC format and visually resemble a region code, for example, 499 or 495.

Not geographic

Apply to mobile communications, as codes of the DEF format, that is, in the form of three following the first eight digits: 8- (906) -XXX-XX-XX.

For several years now, Rostelecom has been trying to achieve the formation of a single holding company of leading telecommunications companies. For a long time there were no changes, and the telephone connection was provided only by the same operators that belonged to the corresponding territorial entity.

However, since April 2011, several operators in the southern region (UTK, Dagsvyaz, Svyazinvest) decided that it was time to merge. At the moment, they provide customers with intra-zone and local communication services on behalf of Rostelecom.

Cost of intra-zone connection Rostelecom

Tariff plans designed for a Rostelecom subscriber to make calls within home region usually the most beneficial. For small businesses, there is even a special system that helps to determine the cost of calls made depending on the location:

  • within municipality:
    • to home phones - free of charge;
    • to mobile phones - 1.5 rubles per minute.
  • in a tariff zone with a length of 100 km, calls to landline and cellular devices are evaluated equally - 2 rubles / min .;
  • within 600 km - from 2.6 rubles / min (the exact figure will depend on the region).

The main line of tariffs offered to other customers for making calls within the municipality is represented by three names:

  • "Region Maximum" - 3011 rubles / month. (unlimited number of calls to cellular or stationary devices located in the region);
  • Region Mobile - 2430 rubles / month (unlimited communication with users mobile devices);
  • "Region Standard" - 1162 rubles / month. (no restrictions on conversations with subscribers using stationary devices).

Rostelecom customers can activate packages designed to provide not only local or intra-zone minutes of conversation, but also for unlimited long-distance communication with persons using landlines. The most popular in this respect is the Unlimited Russia tariff plan.

Telephone communication of any type is available to subscribers in all major cities of Russia. By choosing a suitable tariff, the operator's clients can significantly reduce their costs for all types of calls.

The requirement of the tax authorities to increase the tax base for VAT by the amount of advances has previously caused a lot of discontent among taxpayers, who defended themselves by the contradictions between the Tax Code of the Russian Federation, Articles 146 and 162 of the Tax Code of the Russian Federation. And although now the legislator has canceled the Tax Code of the Russian Federation, but contrary to the aspirations of taxpayers, in accordance with the Tax Code of the Russian Federation, the taxpayer will still be obliged to charge VAT on advances. After all, the Tax Code of the Russian Federation determined that the earliest of two dates is recognized as the moment of determining the tax base for VAT:

Date of shipment of goods (works, services):

Date of receipt of payment, partial payment for upcoming deliveries of goods (performance of work, provision of services).

And this actually means the need to pay VAT not only on the advance payment in cash. And this despite the fact that the object of VAT taxation is recognized to be operations for the sale of goods (works, services).

At the time of receipt of payment, there is still no partial payment for the implementation, and it is not known whether it will take place at all. That is, despite the absence of an object of taxation, the taxpayer is obliged to determine the tax base.

We draw your attention to the fact that the taxpayer has been charged with a new obligation since January 1, 2006. Since the tax base for the shipment of goods (work, services) against previously received payment, partial payment previously included in the tax base is determined by the taxpayer, based on prices determined in accordance with the Tax Code of the Russian Federation. That, accordingly, upon shipment on prepayment, the VAT taxpayer must recalculate the tax base in accordance with the Tax Code of the Russian Federation. This should be done by the taxpayer, and not by the tax authorities, when exercising control over the completeness of tax calculation (which retain this right).

According to the amendments introduced by clause 21 of Article 1 of Law No. 119-FZ, to Article 172 "Procedure for the Application of Tax Deductions" of Chapter 21 of the Tax Code of the Russian Federation from January 1, 2006, tax deductions when a taxpayer acquires property rights are made on the basis of invoices issued sellers. Before January 1, 2006, there was no such technology, so deductions on property rights acquired before January 1, 2006, for example, lease rights, will always have a certain risk.

Documents confirming the actual payment of tax amounts from January 1, 2006, are required only when goods are imported into the customs territory of the Russian Federation; in other cases, documents on the actual payment of tax amounts are not required.

From January 1, 2006, deductions of the amounts of tax presented by the sellers to the taxpayer upon acquisition or paid upon import of equipment for installation into the customs territory of the Russian Federation are made in full after registration of this equipment for installation, only as fixed assets. These changes interrupt the constant series of legal disputes in which taxpayers easily argued that to deduct equipment for installation, it was enough to register this equipment for installation, as equipment for installation, without waiting for the deduction to be accepted as fixed assets.

From January 1, 2006, negative exchange rate differences disappear for the purposes of VAT deductions, and positive exchange rate differences arising after the date of registration of purchased goods (works, services) and property rights do not reduce the VAT deductions. This conclusion is based on the fact that when purchasing goods (works, services), property rights for foreign currency, foreign currency is converted into rubles at the rate of the Central Bank of the Russian Federation exactly on the date of registration of goods (works, services), property rights, about further recalculation and adjustment said nothing. For the purposes of taxation of profits, due to the fact that there is no deduction adjustment technology, the sum of negative and positive exchange rate differences is taken as a whole, without allocating VAT.

Deductions of the tax amounts from the prepayment amounts received on account of the forthcoming deliveries of goods (works, services) are made from the date of shipment of the corresponding goods (performance of work, rendering of services).

We draw your attention to the following - there is no right to deduct the prepayment amounts received for the upcoming transfer of property rights. This may lead to the fact that, according to the date of transfer of property rights, the tax authorities will require re-taxation, but this requirement will contradict the first part of the Tax Code of the Russian Federation.

From January 1, 2006, deductions from a taxpayer who received property, intangible assets and property rights as a contribution (contribution) to the authorized (pooled) capital (fund), are subject to VAT amounts, provided that they have been restored by a shareholder (participant, shareholder) In accordance with the procedure established by the Tax Code of the Russian Federation, These deductions are made after the registration of property, including fixed assets and intangible assets, and property rights received as payment for a contribution (contribution) to the authorized (pooled) capital (fund), regardless of the moment of restoration and payment of tax amounts to the budget by a shareholder (participant, shareholder).

The changes introduced by paragraph 23 of Article 1 of Law No. 119-FZ to Article 174 "Procedure and terms for paying tax to the budget" of Chapter 21 of the Tax Code of the Russian Federation, from January 1, 2006, coincide with the changes adopted in the Tax Code of the Russian Federation. Namely, the limitation on monthly revenue for recognition as the tax period of the quarter has been increased from 1,000,000 rubles to 2,000,000 rubles.

Since the entry into force of Chapter 25 "Corporate Profit Tax" of the Tax Code of the Russian Federation, all business entities that are payers of income tax calculate this tax according to the rules of tax accounting. Income tax is a direct tax that is levied by the government on the income of a taxpayer. The object of taxation for income tax is the profit of the organization, and the cost characteristic (monetary expression) of this profit is the tax base for this tax. Since we have already noted that payers of this tax calculate income tax in accordance with the rules of tax legislation, it is necessary to see what should be understood by the concept of profit in accordance with the rules of Chapter 25 of the Tax Code of the Russian Federation.

In tax law, profit is understood as the difference between the income received and the amount of expenses incurred. Moreover, income and expenses are determined in accordance with the rules of Chapter 25 "Corporate Income Tax".

Chapter 25 of the Tax Code of the Russian Federation introduces the following classification of taxpayer income:

· income from sales(Article 249 of the Tax Code of the Russian Federation);

· extraordinary income(Article 250 of the Tax Code of the Russian Federation);

· non-taxable income(Article 251 of the Tax Code of the Russian Federation).

A similar classification is provided for expenses:

· Production and distribution costs, which in turn are subdivided into:

ü the amount of accrued depreciation of the Tax Code of the Russian Federation);

· Non-operating expenses Tax Code of the Russian Federation);

· Expenses not taken into account for tax purposes Tax Code of the Russian Federation).

Using this classification income and expenses we can say that the income from the sale of organizations providing services in the field of communications is the proceeds from the sale of services rendered, determined from all receipts associated with payments for services sold.

Note!

When determining income, determined on the basis of primary documents and tax accounting documents, the amounts of taxes presented by the taxpayer to the buyer are excluded from them.

Revenues related to settlements for services sold are recognized for tax accounting purposes depending on the method of recognition of income and expenses chosen by the taxpayer - the organization providing services in the field of communications.

Tax legislation provides for two method of accounting for income and expenses for tax purposes: accrual and cash basis. The method used by the organization depends on the moment income and expenses are recognized when calculating taxable profit.

Let's see how the Tax Code of the Russian Federation interprets both of these concepts.

By general rule all taxpayers apply when calculating income tax when accounting for income and expenses accrual basis... The essence of this method actually boils down to the fact that income is recognized in the accounting, regardless of the actual receipt Money, other property (work, services) and (or) property rights, and, accordingly, expenses are recognized in the accounting also regardless of the fact of their payment.

If the organization is a taxpayer applies this method, then income from the sale of goods (works, services) is accepted for calculating income tax at the time of transfer of ownership of the property being sold. Typically, this right passes from the seller to the buyer on the day of shipment. The procedure for recognizing income under the accrual method is established by the Tax Code of the Russian Federation.

The procedure for recognizing expenses using the accrual method is established by the Tax Code of the Russian Federation.

Federal Law No. 58-FZ introduced amendments to the Tax Code of the Russian Federation, clarifying the procedure for recognizing certain types of expenses using the accrual method. Moreover, part changes made applies to legal relations from January 1, 2005, and part of it comes into force on January 1, 2006.

So, from January 1, 2005, amendments were made to the Tax Code of the Russian Federation, clarifying the procedure for recognizing insurance costs. According to the new version of this clause, those transferred by the taxpayer in a one-time payment are deducted as expenses in proportion to the amount calendar days during which it is valid in the reporting period.

“Expenses for the acquisition of leased property specified in subparagraph 10 of paragraph 1 of Article 264 of this Code are recognized as expenses in those reporting (tax) periods in which, in accordance with the terms of the agreement, lease (leasing) payments are stipulated. In this case, these expenses are accounted for in an amount proportional to the amount of rent (lease) payments. "

Thus, the expenses of an organization operating on an accrual basis reduce the taxable profit of the reporting period in which the organization actually made them, regardless of the time they were paid. This means that the date of acceptance of most expenses for calculating income tax is the day when they are charged. The exception is the costs of compulsory and voluntary insurance - they are taken for the purposes of taxation of profits at the time of payment of insurance premiums. If the terms of the insurance contract provide for the transfer of the premium in a one-time payment, then the insurance is distributed in proportion to the amount calendar days during which the insurance contract is valid in the reporting period.

Note that cash method is used by taxpayers quite rarely, so we will not consider it in this edition of the book.

In more detail, with questions related to accounting and taxation of transactions for connecting to telephone network, including when it is associated with capital investments, expenses for the services of an Internet provider, the correct registration of a license for the provision of communication services You can find in the book of JSC "BKR-INTERCOM-AUDIT" "Communication ».

The contract with a subscriber - a legal entity provides for the obligation to provide the telecom operator by a legal entity with a list of persons using its user (terminal) equipment, and sets the deadline for providing the specified list, and also establishes that specified list must be certified by an authorized representative legal entity, contain surnames, first names, patronymics, place of residence, details of the main identity document of these persons, and be updated at least 1 time per quarter.

54. The following essential conditions must be specified in the contract:

b) provided telephone services;

c) equipment switching scheme (for an agreement on the provision of local telephone communication services without the use of collective access means or an additional subscriber number);

e) the procedure, terms and form of payments.

55. In an agreement providing for the collective use of equipment, the payment system for local telephone connections is established on the basis of general solution all co-subscribers. If the co-subscribers fail to reach agreement, a subscriber payment system is established.

56. The telecom operator does not have the right to impose on the subscriber and (or) the user the provision of other services for a separate fee when concluding an agreement.

57. The telecom operator does not have the right to condition the provision of some telephone services with the obligatory provision of other services.

58. The contract with the applicant - a legal entity cannot be concluded on the basis of the use of the scheme of paired connection of equipment.

III. Procedure and conditions for the execution of the contract

The rights and obligations of the parties in the performance of the contract

59. The telecom operator is obliged:

a) provide the subscriber and (or) the user with telephone services in accordance with the legislative and other regulatory legal acts of the Russian Federation, these Rules, a license and an agreement;

b) eliminate, within a specified time frame, malfunctions that impede the use of telephone services;

c) provide a citizen subscriber with the opportunity to choose a payment system for local telephone connections;

d) notify subscribers and (or) users through the means mass media on changes in tariffs for telephone services at least 10 days before the introduction of new tariffs;

e) create conditions for unimpeded access of subscribers and (or) users, including disabled people, to communication facilities intended for working with users, including places of provision of telephone services and places of payment;

f) to appoint, by agreement with the subscriber and (or) the user, a new term for the performance of telephone services, if the failure to comply with the terms was due to force majeure circumstances.

60. The subscriber is obliged:

a) pay a fee for the telephone services rendered to him and other services provided for in the contract in full and within the terms specified in it;

79. A telecom operator providing telephone services using payphones, in addition to the information provided for in subparagraphs "a", "b", "c", "g" and "m" of paragraph 23 of these Rules, is obliged to inform users about the actions , which must be completed in order to receive telephone services, including for gaining access to telephone services of other telecom operators.

80. A telecom operator that provides telephone services using payphones that accept tokens and payment cards for telephone services is obliged to inform users about the places of sale of these tokens and payment cards for telephone services.

The information must be placed by the telecom operator in a convenient and accessible form on a payphone, payphone booth, or brought to the attention of the user in another way.

Features of the provision of telephone services to a citizen subscriber

81. Changes in the conditions for the use of equipment installed in a communal apartment on the basis of an agreement providing for the individual use of equipment can be carried out only with the consent of a citizen subscriber.

In case of disagreement of the citizen subscriber, an application from other residents of the communal apartment for the conclusion of the specified agreement is submitted in the general manner.

82. If the agreement provides for the collective use of equipment, the change of the equipment installation address is made subject to the written consent of all co-subscribers.

83. It is not allowed to change the connection scheme of equipment operating on a separate subscriber line without the written consent of the subscriber.

84. The use of the scheme of paired switching on of equipment is not allowed in the telephone room in which the disabled registered at this place of residence lives, or in a communal apartment, if the agreement provides for the collective use of equipment.

85. It is not allowed to use the scheme parallel connection equipment installed in living quarters located in different buildings (structures) or apartments.

86. Application for change tariff plan to pay for local telephone services, it is submitted by a citizen subscriber no later than 10 days before the end of the calendar month. Subject to the specified deadline for submitting the application, the telecom operator transfers the citizen subscriber to the selected tariff plan from the 1st day of the month following the month of filing the application. If the specified deadline for submitting the application is not met, the transfer to the selected tariff plan is carried out from the 1st day of the 2nd month following the month of application submission.

87. Only telephones are allowed as equipment operating according to the paired connection scheme.

The use of a parallel connection scheme for telephones with a paired connection scheme is not allowed.

Telephone sets operating according to the paired connection scheme are installed within one entrance of a residential building.

The form and procedure for settlements for the provided telephone services

88. Payment for local telephone communication services can be carried out using a subscriber or time-based payment system.

89. The payment for the provision by the telecom operator of access to the local telephone network is charged once when the equipment is installed in a non-telephonic room. The tariff for the provision by the telecom operator of access to the local telephone network is set by the telecom operator, unless otherwise provided by the legislation of the Russian Federation.

If the tariffs for the services of this telecom operator are subject to state regulation, at the request of a citizen subscriber, the telecom operator is obliged to provide him with the opportunity to pay for the provision of access to the communication network with a payment in installments for at least 6 months with an initial payment of no more than 30 percent of the established fee.

90. When an amendment is made to the agreement regarding the replacement of a subscriber, including in the cases specified in clauses 126 and these Rules, for the provision of access to the local telephone network by the telecom operator, a fee shall be charged in the amount of not more than 30 percent of the monthly subscription fee established in tariff plan with a subscriber system of payment for local telephone services. ".

91. The unit of tariffication for local (if there is a system of time-based recording of the duration of local telephone connections (hereinafter - time-based recording), intra-zone, long-distance or international telephone connection is set by the telecom operator, but cannot be more than 1 minute. intra-zone, long-distance or international telephone connection is carried out in accordance with the tariffication unit adopted by the telecom operator.

92. The duration of the telephone connection used to determine the amount of payment for local (with time-based accounting), as well as for intra-zone, intercity or international (with automatic way connection establishment) telephone connection, is counted from the 1st second after the called equipment answers until the calling or called equipment or equipment that replaces the user in his absence is cleared up. A telephone connection with a duration of less than 6 seconds is not included in the volume of provided telephone services.

93. The duration of the telephone connection, used to determine the amount of charges for intra-zone, long-distance or (when establishing a telephone connection with the help of an operator), is counted from the moment of the answer of the user specified in the order form, or of the equipment, the answer signal of which is equal to the answer of the user, until the moment release of the calling or called user or equipment replacing the user in his absence.

If, when establishing a telephone connection, the telephonist determines that equipment is installed on the side of the called user that replaces the user in his absence, he is obliged to inform the calling subscriber and (or) the user about this. The continuation of the connection establishment is possible only after the consent of the subscriber or user. In this case, the service fee is charged based on the actual duration of the telephone connection between the calling subscriber or user and the called user or equipment that replaces the user in his absence.

If the subscriber and (or) the user refuses to establish a telephone connection with the equipment that replaces the user in his absence, the payment for the telephone connection is not charged.

94. Tariffs for telephone services, including the tariff used to pay for an incomplete unit of tariffication, are set by the telecom operator, unless another procedure is established by the legislation of the Russian Federation.

When determining the cost of a local telephone connection (with time-based accounting), an incomplete charging unit, the size of which is half or more than a half of the tariffication unit, is taken into account as a full tariffication unit, and an incomplete tariffication unit, the size of which is less than half of the tariffication unit, is counted as half of the tariffication unit.

95. Tariffs (tariff plans) for telephone services can be set separately for legal entities, citizens using telephone services for personal, family and household needs, as well as citizens using telephone services for other needs.

The tariff plan can set differentiated tariffs by time of day, days of the week, weekends and non-working holidays, as well as the range and volume of provided telephone services.

Tariffs for long-distance and international telephone communication services can be differentiated depending on the choice of the subscriber's method of accessing these services.

The choice of a tariff plan for paying for local telephone services is carried out by the subscriber independently. The decision to choose a tariff plan is changed in accordance with the procedure established in paragraph 86 of these Rules. The subscriber is not charged for changing the tariff plan.

96. Payment for local (with time-based accounting), intra-zone, long-distance or international telephone connection is determined on the basis of its duration, expressed in the number of units of tariffication of the telephone connection.

The subscriber is not subject to payment for a telephone connection established as a result of a call by another subscriber, unless the telephone connection is established:

with the help of a telephonist with payment at the expense of the called user;

using the access codes to telecommunication services assigned by the federal executive body in the field of communications;

with a subscriber located outside the territory of a constituent entity of the Russian Federation specified in the decision on the allocation of a numbering resource to a telecom operator, including a dedicated this subscriber subscriber number, unless otherwise specified by the communication service agreement.

When charging telephone connections, the duration is not taken into account:

local telephone connections with emergency operational services;

telephone connections when accessing telematic communication services and communication services for data transmission;

telephone connections with free information and reference services, services for ordering intra-zone, long-distance and international telephone connections using a telephone operator, as well as with services technical support subscribers (repair bureau).

97. Equipment, the answer signal of which is equal to the answer of the called user and serves as the starting point for the duration of the telephone connection during automatic telephone communication, includes:

a) telephone modem;

b) fax machine;

c) equipment with an answering machine function;

d) telephone set with automatic number identification function;

e) private telephone exchange;

f) payphone;

g) other equipment that replaces the user in his absence and provides (or simulates) the exchange of information.

98. Depending on the urgency of the provision of intrazonal, long-distance or international telephone services with the help of a telephone operator, the following types of tariffs are applied:

a) ordinary;

b) urgent.

The urgent tariff is determined by applying a multiplying factor to the ordinary tariff set by the telecom operator, which cannot be more than 2.

99. In case of violation of the term for the provision of an urgent intra-zonal, long-distance or international telephone connection with the help of a telephone operator, payment is made at the usual rate with the return to the subscriber and (or) the user of the difference in payment, if the payment was made in advance at the urgent rate.

100. Payment for an intra-zone, intercity or international telephone connection of the "distress" category, established with the help of a telephone operator, is made at the usual rate.

101. Payment for local (time-based), intra-zonal, long-distance or international telephone connection is made at the rate in effect at the time of the start of the establishment of the corresponding telephone connection.

102. The fee for intra-zone, long-distance or international telephone connection, established with the help of an operator, is not charged if it did not take place through no fault of the subscriber and (or) the user.

103. Registration of the order form and making changes to it are not subject to payment.

104. If the subscriber and (or) the user, when ordering an intra-zone, long-distance or international telephone connection, indicated the wrong subscriber number of the called equipment, then he pays for the established telephone connection in full.

105. International telephone connections provided to a subscriber and (or) user on the territory of the Russian Federation, except for those established with the help of a telephone operator, with payment at the expense of the called person, are paid in the Russian Federation.

106. The basis for invoicing the subscriber and (or) the user for the provided local (with time-based accounting), intra-zone, long-distance or international telephone connections is the data obtained using the equipment used to record the volume of telephone services provided.

107. Settlements with a subscriber and (or) user on the territory of the Russian Federation are carried out in Russian rubles.

108. The card of payment for telephone services contains information encoded in a certain way, which is used to inform the telecom operator of information about payment for telephone services. The following information is indicated on the payment card for telephone services:

a) the name (company name) of the telecom operator that issued this card payment for telephone services;

b) the name of the types of telephone services paid for using a telephone service payment card;

c) the amount of the advance payment to the telecom operator, the payment of which is confirmed by the payment card for telephone services;

d) the validity period of the payment card for telephone services;

e) reference (contact) telephones of the telecom operator;

f) the rules for using the telephone service payment card;

g) an identification number telephone service payment cards.

109. The subscriber and (or) the user has the right to apply to the telecom operator for a refund of the funds contributed by him as an advance.

The telecom operator is obliged to return the unused balance of funds.

110. The billing period for telephone services should not exceed 1 month.

111. The term for payment for telephone services must not be less than 20 days from the date of invoice. A longer payment period may be specified in the contract.

112. Payment for intrazonal, intercity or international telephone connections provided under an agreement providing for the collective use of equipment is carried out by the person who received these services. If such a person is not identified, telephone services are paid by the subscriber.

d) the date of provision of each telephone service;

e) the volume of provision of each telephone service.

116. The telecom operator is obliged to ensure the delivery to the subscriber of an invoice for payment of telephone services within 10 days from the date of issue of this invoice.

At the request of the subscriber, the telecom operator is obliged to detail the invoice, which consists in providing additional information on the provided telephone services, for which a separate fee may be charged in the amount of not more than 10 percent of the monthly subscription fee established in the tariff plan with a subscriber system for paying for local telephone services.

117. The subscriber and (or) the user has the right to demand a refund of the funds paid for the use of telephone services for the period of inability to use the telephone services through no fault of this subscriber and (or) the user.

IV. The procedure and conditions for the suspension, amendment and termination of the contract

118. In case of violation by the subscriber of the requirements related to the provision of telephone services and established by the Federal Law "On Communications", these Rules and the agreement, including violation of the terms of payment for the telephone services rendered to the subscriber, the telecom operator has the right to suspend the provision of telephone services until elimination of the violation by notifying the subscriber in writing and using the communication means of the telecom operator (autoinformer).

If such a violation is not eliminated within 6 months from the date the subscriber receives a written notification from the telecom operator about the intention to suspend the provision of telephone services, the telecom operator has the right to unilaterally terminate the contract.

119. The telecom operator has the right to suspend the provision of only those telephone services to the subscriber, for which this subscriber violated the requirements specified in paragraph 118 of these Rules. At the same time, the telecom operator has the right to suspend the provision of a free round-the-clock call to emergency services to the subscriber only if the technical and technological features of the communications network of this telecom operator do not allow maintaining such an opportunity simultaneously with the suspension of the provision of telephone services to the subscriber.

120. Upon a written application from the subscriber, the telecom operator is obliged, without terminating the contract:

a) suspend the provision of local telephone services to the subscriber who submitted the application. In this case, the telecom operator, in accordance with the tariff established for such cases, will charge the subscriber for the entire period of time specified in the application;

b) suspend the provision of access to intra-zone, long-distance and international telephone services and (or) to the services of information and reference services.

121. Upon a written application from the subscriber, in case of leasing (sub-leasing), leasing (subleasing) telephonic premises, including residential, the contract may be suspended for the duration of the lease (sublease), lease (sublease) contract. With the tenant (sub-tenant), tenant (sub-tenant) of the telephonic premises, an agreement may be concluded for the duration of the lease (sublease), lease (sublease) agreement with the allocation for these purposes of the same subscriber number that was allocated at the conclusion of the suspended agreement.

122. The telecom operator does not have the right to suspend the provision of telephone services to the subscriber if the subscriber does not pay for services rendered using telephone services, but which are not telephone services.

123. In the event of termination of the agreement concluded with the communication operator of the local telephone network, the fulfillment of this communication operator's obligations to provide the subscriber with the possibility of access to telephone services of other communication operators ceases.

124. Changes to the agreement concluded in writing, including changing the decision on the choice of a telecom operator providing long-distance and international telephone services (with prior selection), the tariff plan for paying for local telephone services and the scheme for switching on terminal (user) equipment, drawn up by an additional agreement to the contract.

125. In the event that amendments to the contract entailed the need for the telecom operator to perform the relevant work, these works (except for work related to the choice and change by the subscriber of the tariff plan for paying for local telephone services) are subject to payment by the party on whose initiative the amendments were made to terms of an agreement.

126. In case of termination of the subscriber's right to own and use the telephone premises, the contract with the subscriber is terminated. In this case, the telecom operator with whom the contract is terminated, at the request of the new owner of the specified premises, is obliged to conclude an agreement with the new owner within 30 days.

If the subscriber's family members remain to live in the telephone room, the contract is reissued to one of them with the written consent of other family members registered at the place of residence in this room.

An application for the conclusion of an agreement can be submitted within 60 days from the date of termination of the agreement specified in this clause. In cases of failure to submit an application within the prescribed period, the telecom operator has the right to dispose of the corresponding subscriber number.

127. A telecom operator, prior to the expiration of the term for accepting an inheritance, which includes a telephone room, established by the Civil Code of the Russian Federation, does not have the right to dispose of the corresponding subscriber number.

The person who has accepted the inheritance, within 30 days from the date of inheritance, has the right to submit an application to the telecom operator to conclude an agreement.

The telecom operator is obliged to conclude an agreement with the heir within 30 days from the date of registration of the application for concluding an agreement.

The heir is obliged to pay the telecom operator the cost of the telephone services provided for the period prior to the entry into inheritance rights.

In case of failure to submit an application within the specified time period, the telecom operator has the right to dispose of the corresponding subscriber number.

The norms specified in clause 126 of these Rules are not applied to the legal relations provided for in this paragraph.

128. With the written consent of the subscriber, an amendment may be made to the agreement regarding the indication of a new citizen subscriber in it. In this case, a new subscriber can be:

a) a member of the subscriber's family who is registered at the subscriber's place of residence or who is a participant in the common ownership of the telephone premises;

b) a member of the subscriber's family who, as of the date of amendment of the contract, is a minor citizen. At the same time, before reaching the age of 14, the right to submit an application for amending the contract on behalf of a minor citizen has his legal representatives.

129. In the event of reorganization or renaming of a subscriber - a legal entity (except for reorganization in the form of separation or division), an amendment may be made to the agreement regarding the indication of the legal successor or the new name of the subscriber - a legal entity. In case of reorganization in the form of separation or division, the question of which of the legal successors should conclude an agreement with is decided in accordance with the separation balance sheet.

V. Procedure for consideration of claims

130. The subscriber and (or) the user has the right to appeal the decisions and actions (inaction) of the telecom operator regarding the provision of telephone services.

131. The telecom operator is obliged to have a book of complaints and suggestions and issue it at the first request of the subscriber and (or) user.

132. Consideration of a complaint from a subscriber and (or) user is carried out in the manner prescribed by the legislation of the Russian Federation.

133. In case of non-fulfillment or improper fulfillment by the telecom operator of obligations to provide telephone services, the subscriber and (or) the user, before going to court, presents a claim to the telecom operator.

134. The claim is submitted in writing and is subject to registration on the day it is received by the telecom operator.

Claims on issues related to the refusal to provide telephone services, untimely or improper performance of obligations arising from the contract, are submitted within 6 months from the date of provision of telephone services, refusal to provide them or invoicing.

135. The claim shall be accompanied by a copy of the contract or a tear-off coupon of the order form, as well as other documents necessary for consideration of the claim on the merits, which must contain information about non-fulfillment or improper fulfillment of obligations under the contract, and in case of a claim for compensation for damage - about the fact and the amount of damage caused.

136. The claim is considered by the telecom operator within 60 days from the date of registration of the claim.

The telecom operator must inform the subscriber and (or) user about the results of the consideration of the claim (in writing).

If the claim has been recognized by the telecom operator as justified, the identified deficiencies must be eliminated within a reasonable period of time assigned by the subscriber and (or) the user.

If the telecom operator recognizes the subscriber's and (or) user’s claims to reduce the amount of payment for telephone services rendered, to reimburse the costs of eliminating defects in the work performed on their own or by third parties, as well as to return the amount of money paid for telephone services and compensation for losses, caused in connection with the refusal to provide telephone services, they are justified, they are subject to satisfaction within 10 days from the date of the decision by the telecom operator to satisfy the claim.

D) the provision of not all telephone services specified in the contract;

e) poor-quality provision of telephone services, including as a result of improper maintenance of the communication network;

f) violation of the secrecy of telephone communications;

g) violation established limits for the dissemination of information about a citizen subscriber, which has become known to the operator in connection with the performance of the contract.

138. When providing telephone services to a citizen subscriber solely for personal, family, household or other needs not related to entrepreneurial activities, the telecom operator is also responsible for failure to submit, incomplete or untimely submission of information related to the provision of telephone services.

139. The telecom operator for non-fulfillment or improper fulfillment of obligations in accordance with the contract bears the following property liability:

a) in case of violation of the terms of providing access to the local telephone network, pays a penalty in the amount of 3 percent of the fee for providing access to the local telephone network for each day of delay until the start of providing access to the telephone network, unless a higher amount of the penalty is specified in the agreement, but not more than the amount of the specified fee;

b) in case of violation of the established terms for the provision of telephone services, pays a penalty in the amount of 3 percent of the cost

telephone services for each hour of delay up to the commencement of the provision of telephone services, if a higher amount of the penalty is not specified in the contract, but not more than the cost of the telephone service.

140. In case of violation by the telecom operator of the established terms for the provision of telephone services, the subscriber and (or) the user has the right to demand full compensation for losses caused to him in connection with the violation of the specified terms.

143. In case of violation by a communications operator of the secrecy of telephone messages and requirements to restrict the dissemination of information about a citizen-subscriber, which became known to him by virtue of the performance of the contract, the communications operator, upon the subscriber's request, shall reimburse the losses caused by these actions, as well as moral damage.

144. In case of failure to submit, incomplete or untimely submission of information on the provision of telephone services, the subscriber and (or) the user has the right to refuse to execute the contract, demand the return of the amount paid for the provided telephone services and compensation for losses incurred.

145. The subscriber and (or) the user is responsible to the telecom operator in the following cases:

a) non-payment, incomplete or late payment for telephone services;

b) non-observance of the rules of equipment operation;

c) non-observance of the prohibition on connecting equipment that does not meet the established requirements to the subscriber line.

146. In case of non-payment, incomplete or untimely payment for telephone services, the subscriber pays to the telecom operator a penalty in the amount of 1 percent of the cost of unpaid, incompletely paid or untimely paid telephone services, if a smaller amount is not specified in the contract, for each day of delay up to until the day of repayment of the debt, but not more than the amount payable.

147. If the subscriber does not comply with the rules for operating the equipment or does not comply with the prohibition on connecting equipment that does not meet the established requirements to the subscriber line, the telecom operator has the right to go to court with a claim for compensation for the losses caused by such actions of the subscriber.

148. The telecom operator is released from liability for non-fulfillment or improper fulfillment of obligations under the contract, if it proves that their non-fulfillment or improper fulfillment was due to force majeure circumstances or through the fault of the other party.

They imply the connection of two subscribers using different ways data transmission. There are many terms used to describe the features of a particular connection, today we will talk about the fact that this is an intra-zone connection from Rostelecom. We will also discuss what features are inherent in it, how the system works.

Intra-zone connection concept

A feature of this offer from the provider is the ability to make calls to landline numbers with maximum benefit. And this means not only mobile, but also stationary. We are talking about the telephone communication of subscribers assigned to a specific federal subject. In the case of a geographic numbering area, the cipher has the form of a 3-digit region code, and in another case, the numbers following the eight are taken.

The company about which in question, for a long time has been carrying out large-scale work aimed at uniting telecommunication service providers into a single holding. Speaking in simple words, making calls to "home" numbers is as beneficial as communicating within the network. Rostelecom's intra-zone and telephone communications are very advantageous offer for subscribers worth using. Payment for the service is carried out by the minute, if the conversation lasted an incomplete number of minutes, rounding is carried out in the direction of increase. For example, the duration of the call was 4.3 minutes, you will need to pay for 5. Tariffication starts from the moment when the called subscriber answered the incoming one, and it ends when the connection is broken.

How much does intra-zone communication cost to subscribers?


Intrazonal communications are characterized as beneficial. What is offered to small businesses? If the call is made within the city government, the connection with the fixed line user is free of charge, in the case of subscribers mobile network you will have to pay at least 1.5 rubles. If the service area is 100 km, the cost, regardless of the type, is 2 rubles, the more it is, the higher the payment.

You can pay for Rostelecom's intra-zone telephony services in accordance with different programs... What is offered by the provider:

  • "Region Maximum"- the offer means unlimited for all intra-zone connections, regardless of the type of number. Within the administrative unit, the monthly fee is 3011 rbl.;
  • "Mobile"- in this case, an unlimited number of minutes is offered for conversations with the owners of mobile devices within the region, the fee 2430 rub / month.;
  • "Standard"- calls to landline numbers are the cheapest, the subscription fee is 1162 rbl.

Having familiarized yourself with the tariffs for intra-zone communication services from Rostelecom, it will be easier for you to make the right choice. The company's clients are offered packages with an unlimited number of minutes, their owners are available free calls to local, intrazonal and even intercity numbers. It should be noted that local and intra-zone telephone communication from Rostelecom is very practical and profitable. How to use the described offer, you can find out on the official website of the provider or



Did you like the article? Share it