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After the call, the message appears by Velk. Disable voice box on Velcom: Procedure, methods. Disabling SMS mailing "What's new" from Velk

As Belarusian operators earn the gullibility of subscribers - a patient for many theme. But the gullibility is not the only "sin of" customers. It is also possible to increase the ARPU a little thanks to our forgetfulness and inattention.

Part One, reference

"Melofon"

In order to find information about this service of the first GSM operator of Belarus, you will have to tinker. In the description of tariff plans, the procedure for providing services and even in full description of the service itself there is not a single mention that it is automatically connected to all new subscribers.

Only the skills of Sherlock Holmes will help lead to the lost reference "Rules" and find among dozens of documents that we need - "The procedure for providing the Melofon service." Only there it is written that "the Melofon service is automatically assigned at the conclusion of an agreement on the provision of telecommunication services on tariff velcom plans (except for tariff plans for the Internet and special tariff plans) and hello tariff plans. "

The essence of the "Melofon" is as follows: the caller of the subscribers instead of the usual beeps hear different melodies, from the rapid creations of Mikhail Bublik to the soul of the songs of Stas Mikhailov. Does many subscribers need such pleasure? Not sure. But it is connected to each newcomer for a long time.

The cost of the service is 7900 rubles per month. The first month is free. Not bad, especially for budget tariffs with a low subscription such as "in touch" (13,900 rubles). Over 50 percent accommodation in the subscription fee!

How to get rid of Stas Mikhailov? Through with the help of ISS will not work - in " Personal Cabinet"In the list of services" Melofon "is not. You will have to either register on the service website and turn off there, or, more easier, send SMS with the text RBTOFF to number 424. Even better - to type USSD request * 424 * 5 * 1 # call.

"What's new"

With "Melofon" figured out, but it is not all. In the operator arsenal there is still a service "What's new". That's what Velcom himself says about her: "For your convenience, the service starts working automatically after installing the SIM card to the phone. Periodically, after completing the voice call or send SMS on the mobile phone screen, messages appear on various topics. If you are interested in the announcement, just click OK and read, listen, view detailed informationAnd also use entertainment services. "

The service itself does not provide for the subscription tax, but by chance or by inattention by clicking OK, you can easily, as they say, "get on money." Especially the service is dangerous for the elderly and children who, without reading, can click OK to close the window, and in the end will give more than a thousand rubles for the news on how Taiwanese do "selfie" in packages. At the same time, it may have to pay for Internet traffic.

Get rid of the service is not easy. Again, "Personal Account" will not help. But still we advise there to look around and connect the services "Refusal from IVR | USSD information distribution" and "Refusal of SMS-mailings". It will save you from some promotional messages, but judging by the descriptions of the services, will not affect the character "what's new". Universal SMS or USSD-request for shutdown either.

You can try to go to the SIM menu of the operator and select "What's new", "Settings", "Service is turned on", "Disable" and "Confirm". However, this menu item on my phone for some reason did not turn out. So the only correct and trouble-free way - to call the number of 410 or 411 to the number and ask you to save you from the service.

Finally, another underwater stone, whose name is " Voice mail" For five years, it has been connecting to all new and applicable customers with the "automatic", and has time to fed into someone. Someone was accepting and accustomed to listen to the invitations of the voice box once at once, someone did not laugh and get rid of the service unnecessary to him.

The danger of "voicemail" is lighted primarily for the caller. By default, redirection to the voice box is turned on if the called subscriber is not available or is not responding within 30 seconds. As a result, a challenge makes a person pays for a call according to his tariff, although it did not speak with you.

Abroad, the problem with payment is solved simply. A person is provided with several unclearful seconds to decide whether to leave a message or not.

We will be frank, almost all subscribers, having heard the offer to leave a message using voice mail, just put the tube. Money at the same time, as a rule, still have time to write off. It turns out actually fee for "air". And even if you decide to leave a message, the chances that the called subscriber will be triggered is minimal - you will rather call back rather than you will deal with a voice box.

A special danger is the service abroad when the redirected call is paid as an incoming and outgoing call on roaming tariffs.

You can get rid of voice mail in several ways. The easiest - with using USSD.-Fr. We type on the phone * 441 * 1 # call. Next, select the first item and cancel all the conditions for call forwarding. SMS-notification of missed calls should remain.

More thin tuning Services are available through Issa. We go to the "Personal Assistant" and go to the "Call Forwarding" tab. Here you can choose, under what conditions it is allowed to work "voice mail".

Part Two, Practical

Journalist Onliner.By went to the operator salons. The task is as follows: connect to inexpensive fare and see if we offer to disable third-party services and whether they will say anything at all. Or before going to the future subscriber still better armonize knowledge?

It is worth noting that before that I sent the operators of only three simple questions, slightly different in the wording depending on the addressee. From Velcom, for example, I wanted to get answers to the following questions:

  1. What additional services outside the tariff plan get a subscriber when connected to Velcom?
  2. What is the purpose of new users automatically connect the charge service "Melofon"?
  3. Informs the operator who makes the call of the Subscriber that the message from his account left with the help of "voicemail" is dispersed with his account?

Without a small week, Velcom was not enough to satisfy our curiosity. In, by the way, questions in their address were also ignored.

I visited the salons of operators in one day, approximately at the same time (there was a place where the service centers and velcom are located, and MTS, and Life :)). Velcom did not have to wait at all - three consultants quickly cope with their work and practically do not allow the formation of queues.

So, a clearly wording target: I want to connect to the tariff "Summer calls", they say, chose specially for mom and he suits her all. Attempts to suggest something more "talkative" or "Internet" success did not lose - I want a cheap rate, and that's it!

We must pay tribute to the consultant: he immediately warned that for the termination of the contract for the previous three months of service will have to pay the "penalty" of something in the area of \u200b\u200b60,000 rubles.

A few minutes - and the contract is decorated! Surprisingly, the young man immediately offered to disable the "Melofon" and did it for a couple of clicks. But about "what's new" consultant did not remember. After I asked about the service, the employee Velcom thoughtfully wrote on a piece of paper step-by-step instructions on the disconnection of the service.

- And you can not turn it off right now?

- Unfortunately no. You must activate the SIM card and disable "what's new" yourself.

In general, the service pleased. Connected and advised quickly, clearly, in the case and most polite as possible. It was pleasantly surprised that the Melofon was delivered immediately, without questions and reminders.

An interesting moment is associated with a call to the number of velcom when I tried to disable the service "What's new". The girl at the other end of the "wire" was surprised that this connected automatically service for some reason was deactivated. How did it happen? After all, in the cabin, I was told that it would be turned off only on my own. I just recently installed the SIM card into the phone and did not have time to do anything!

The operator, surprised at least me, suggested that it was possible that the service was still closed during the connection. At the same time, the girl confirmed that it was impossible to deactivate "what's new" using SMS or USSD, but it is possible through the ISSA (although I did not have such a item in the Personal Account) or a call to the count.

Well, let this small mystery remain unsolved. Be that as it may, the ear must be kept in the East, but in order not to burden his expense by unnecessary expenses, it is enough to adopt a few simple recommendations given in the article:

  1. * 424 * 5 * 1 # Call - USSD request to disable the "Melofon" service.
  2. * 441 * 1 * 1 # Call - USSD request to disable forwarding to "voice mail".
  3. 410 or 411 - call the count and ask you to disable the "What's New" service. Or you can search the appropriate item in the SIM menu of the operator.

In the following article articles, we will discuss how forgetfulness and carelessness of subscribers use MTS and LIFE :), as well as write how to disconnect from the operators unnecessary to you.

MTS

It will be about the Second Belarusian Operator - MTS. As it turned out, the services imposed by subscribers in the company's arsenal is no less than that of the main competitor.

Part One, reference

"Toning" and "Melodies of the Day"

We will give tribute to MTS marketers - information about the music service that is automatically activated when connected to the operator, the company hides not so carefully as Velcom. It is possible to find it in full description of a specific tariff:

"Services Subscription fees" Toning "and the subscription fee of the" Melodies of the Day "are added to the list of services of subscribers when concluding a contract automatically. At the same time, in the first 30 calendar days, the Subscription fee for the Tiningan service and the subscription fee for the "Melody of the Day" is not charged. After 30 days from the date of connection, the Subscription fee of the Tinging and "Melodies of the Day" services is written off in full. "

As you can see, the conditions are the same - the first 30 days are free, then money for sounding songs and dance are automatically started to be written off. It is curious that in MTS one, in general, the service was decided to divide into two. Tininga allows you to replace long beeps in any sound signal, and the "ringtone of the day" is the melody directly that the operator loses the caller.

For each service there is a subscription price in the amount of 3,600 rubles, that is, in general, 7,200 rubles will have to overpay. Slightly less than the "Melofon" from Velcom. However, if you connected to "easy to say" with a subsidiary of 3000 rubles, do not be surprised that real expenses will exceed this amount at least three times! An unpleasant surprise For pensioners' parents.

We are looking for painless ways to disable both services. Through the "Internet assistant" will not be released: both services are present in the list, but the buttons for their deactivation are not trite.

As it turned out, disconnect from Toning and "Melodies of the Day" can be charged and for free. The second way is less convenient and is suitable only to the owners of Android devices. It is necessary to send a USSD request * 711 #, after which you will come SMS with reference to the application. You will have to install it and search for the desired option in the decays.

For the human shutdown of services will have to pay a little. For refusing to SMS from your account, you will write 228 rubles. But you can try to take advantage of the less costly method of failure of imposed services. We recruit * 300 # Challenge, say goodbye to 60 rubles and, perhaps, rejoice in Toning. "Melodies of the day" without it will also not work.

Here, however, one problem may wait for you. For example, when I try to send two SIM cards from a dubious service using USSD, for two days I have encountered such a message about an unknown error:

I had to use the SMS request. We send the word "OFF" to the number 300. From the account sprinkle 228 rubles, but you can forget about "Toning" and "day melodies".

"Stay in touch"

Fuhu, with the beeps somehow figured out. In the queue - the service "be aware", analog "What's new" from Velcom. If it is connected, then during the day on the screen of your smartphone will appear "spam" with a proposal to read the news or download a song for money. Any careless click on OK will lead to money from the account. It can be both a thousand rubles and ten thousand at a time.

Moreover, "be aware" threatens not only one-time payment of jokes, music and news, but also whole subscriptions! In the latter case, the Subscriber's account will make a certain amount (as a rule, about 1,500 rubles) for some period.

We did not find underwater stones when disabled this service. Yes, it is also not in ISSA, but the USSD query comes to the rescue * 0 # call. This time it happened without errors - two numbers managed to save two numbers from the obsessive service.

After that, we bother with advertising, which as if suits the inattentive subscriber, you will not. To finally and irrevocably protect yourself from spam from MTS, we also advise in " Personal assistant»Find and activate the service called" Technological: a refusal of SMS-mailing and voice advertising ".

FROM automatic connection This MTS service compared to Velcom has suffered. It acts only two years, but many users do not even suspect its existence.

You can disable or configure voice mail conditions in the "Personal Account" via the Internet. Go to the "Services and Services" tab, click on "call forwarding" and on the right side of the screen or disable call forwarding, or open the menu with forwarding conditions.

Fully get rid of any forwarding of anything anywhere with the help of the ## 002 # challenge command.

Credit method of payment

For some subscribers, the opportunity to pay with the operator on the fact of the tools spent - good, just to always stay in touch. Others fear that they will fall into a big minus, which they will not even warn.

If you were transferred to the credit method of service, but you want to go to the old good prepayment with less risks, it's time to take the phone and dial * 150 * 0 # call. No hiking in the operator's salon is not necessary, only one USSD query solves the problem.

Last time in the article about Velcom, we did not mention similar example. Correct! You can refuse to pay on the fact using USSD request * 145 * 9 # call. We emphasize that in both cases you must have a positive balance in your account, otherwise nothing will come.

"Mood" and paid short numbers

We are talking about the "information and entertainment IVR portal" MTS. The essence of the service is as follows: you are calling at a specific phone number and get into the menu with jokes, tests and other slag, which is full and on the Internet, besides for free. Free Operator to merge you will not want you, so for each minute of stay at this IVR portal will have to pay 4800 rubles.

At first glance it seems that there is nothing dangerous in the service. No one automatically connects you to it. But the fact is that in order to activate it, it is enough to type any four digits (except for the first 0, 6 and 8) and press the call button. It is unlikely that there are many such cases, but judging by the Onliner.By forum, people periodically sign themselves to different paid offers or "hang" for several minutes in the "mood".

How can this happen? Yes, as you like! Random clicks button telephone In the pocket, the "glitch" of the smartphone, the balletness of small children, the erroneous press of the elderly ...

They say a subscriber somehow can prohibit the reception and sending messages with / for paid short rooms. In Russia, for example, MTS has a free "Prohibition of Content". We honestly searched the entire Belarusian website of the operator, but did not find such a service. The press service of the MTS, the relevant issue was left without attention. If there is a person in the comments who knows how to cope with the victim, we will definitely add instructions in this article.

Part Two, Practical

As in the case of other operators, Journalist Onliner.by visited the MTS Salon. Previously, the following questions were sent to the company:

  1. What additional services outside the tariff plan receive a subscriber when connected to MTS?
  2. For what purpose, new users are automatically connected paid Services "Toning" and "Melodies of the Day"?
  3. Is the caller informs the operator that for the message left on the voice drawer from his account is spiked by means?

Alas, promptly get comments from the press service of the company failed.

The MTS salon had to wait a small excitement - people actively buy smartphones in installments. After thirty minutes, I approach the girl and voicing my intention to connect to the tariff plan "Easy to say." For parents. As in the case of Velcom, I resist the proposals to look at tariffs with a more volumetric Internet traffic package or profitable calls. No, I need a tariff plan with the lowest subscription fee.

Connection took no more than five minutes. What about informing about connecting additional services? Unfortunately, employees of the operator salon will not disable the new subscriber "Be up to date", Toning and "Day Melodies". But the girl without reminders immediately wrote on the USSD team page to deactivate these services. Already good!

That's just that the refusal of Toning and the "Melodies of the Day" with USSD will be paid, they did not say in the cabin. Moreover, the * 300 # command is indicated above, did not work. Neither with a new SIM card, nor with another, much older number, to which the sake of the experiment had to connect the company's music services.

At the end of the article briefly remark about the steps that must be taken to disable certain services:

  1. Toning and Melodies of the Day:
    • * 300 # Call - a paid USSD request to disable "Toning" and "Melodies of the Day";
    • we send SMS with the text "OFF" to the number 300 - also a paid way to disconnect from Toning and "Melodies of the Day", if the USSD command did not help.
  2. * 987 * 0 # Challenge - Turn off "Be up to date".
  3. Activate in the "Personal Assistant" through the Internet service "Technological: a refusal of SMS-distribution and voice advertising".
  4. ## 002 # Challenge - a team for prohibiting any forwarding, including "voice mail".
  5. * 150 * 0 # Call - USSD command to return to the advance payment method. The account must be a positive balance.

In the following cycle material, consider the third Belarusian operator. In the comments to this article you can tell you that you do not like in service life :).

Operators mobile communicationsWorking on the territory of Belarus, for example, Velcom, often inform their customers about increasing the range of gadgets or the provision of new SMS service services. It is not surprising that many subscribers are annoying such actions and, sooner or later, they are asked about how to turn off advertising on Velkom. Not everyone knows about the existence of simple and non-contrary to the conditions of the operator ways to turn off the SMS newsletter from Velk and abandon the set unnecessary services (For example, turn off the interleaven), and it will be about them that will be told in this article.

Ability to refer

Already long enough, namely since 2008, the company Velkom provided its customers with the opportunity to disable the SMS newsletter. The exceptions are messages concerning subscriber services and the execution of conditions prescribed in the agreement between the operator and the client. The refusal to SMS is carried out by means of ISSA, USSD requests or submission to employees of the service item.

Disabling SMS mailing "What's new" from Velk

The operator Velka provides its subscribers of an SMS-newsletter called "What's New". Here is what the company's representatives say about this option: "For the convenience of the SMS-mailing list" What's new "starts to function by default after a person puts a sim card into his mobile phone. Regularly after the end of the incoming or outgoing call (or send SMS messages) Notifications to a variety of topics pop up on the device display. Subscribers who are interested in the contents of the SMS mailing sim simply click "OK" and learn detailed information, and use Velcom entertainment services. "

For the use of SMS, the subscription fee is not charged, but if the user randomly press the "OK" button, then serious financial losses may incur. The most unprotected in this situation becomes older people and small children who can, without reading the notification, confirm the action only to close the interfering window. This can lead to the cost of more than a thousand rubles for receiving any trifle news. Perhaps pay the fee will also be for the use of traffic.

Disable advertising by Velka, sent to the SMS mailing to the phone, is quite difficult. You can not understand the personal account of the subscriber, but it is still worth entering it to activate the option "Disable the informational newsletter" and "Disable SMS mailing".

Such actions will help disable some part of obsessive advertising on Velts, but not an SMS-newsletter "What's new". Universal SMS or USSD request in order to block or disable unnecessary messages coming by SMS, also does not exist.

How to disable "what's new":

  1. Log in the sim menu Velk.
  2. Press "What's new" -\u003e "Settings" -\u003e "The service is activated" -\u003e "Disable" -\u003e OK.

If you judge by the reviews of subscribers Velk, turn off the SMS mailing in this way it turns out not all: on some mobile phones In the operator menu, there are no items described above.

The only option that will work for sure - a call to the call-center (numbers 410,411) and please unsubscribe and disable the SMS "What's new".

Disable "Melofon"

Find information about the feature called "Melofon" provided operator Velcom, quite difficult. Description of tariffs, the procedure for connecting and disable options, full description The service - none of these sections includes information that "Melofon" is activated by default on the numbers of all people recently become Velk.

Only putting efforts, you can find the "Rules" section on the official website of the company, and then find in the extensive list of documents necessary - "The procedure for the" Melofon "service.

It is said here that it is connected by default immediately after the conclusion of the agreement on the provision of communication services on the Tariffs of Velk (everyone, except for Internet tariffs).

What is needed "Melofon": when a subscriber, on the number of which it is connected, other people call, instead of the beeps they hear music. Naturally, such an option is required not all, but they connect it everywhere.

Important! The use of the option will cost the client in 7900 Belarusian rubles per month (only the first thirty days are free). If we remember the budget tariff offers of the operator Velk, for example, "in touch" with a subscription fee of 13900 rubles, then almost a fifty-percent increase in this amount is obtained. Consequently, it must be turned off.

Remove the "Melofon" in the online mode by means of the ISMA will not work - a list of connected services, displayed in the Personal Account, does not include it.

It is necessary to turn off one of three ways:

  • sign up on a separate service site and turn off there;
  • send message «RBTOFF» to number 424;
  • send ussd command * 425 * 5 * 1 #.

Disable Voka (Thousand) TV

Voka TV is a service that provides subscribers installed on the phone special applicationThe ability to use it as a TV or a cinema. All sessions and broadcasts are available around the clock.

The service can be used by individuals and legal entities located in Belarus and concluded a contract with Virk to provide communication services.

How to turn off Voka TV on Velts:

Notification that the Voka TV service on Velk managed to disable, will come to the subscriber's number SMS message.
You can use the services of mobile operators as closely as possible to avoid excess costs and connect only what is really needed. To do this, it is enough to adopt recommendations and instructions given in this material.

Operators cellular communication Belarus takes care of their subscribers and provide them with many necessary and useful services, one of which is the "voice box" on the rooms Velk. After its connection, the client of the company may not worry about what will miss any important calls, even if the phone is turned off, or it is simply no possibility to remove the tube at the moment. If the subscriber enjoyed the option for a while, and then wanted to disable the "voice mail" on Velkom, it is its choice and right. Information on how to disable the Veloc Voicebox, presented in this material - it is for such clients of the company.

The function entitled "Voice Mail" is available to subscribers using any Velcom tariff offers. It is possible to use it for free if it is meant the standard option, that is, when the client did not connect the Plus package.

The service works on the following principle: the subscription number is set forwarding to the company's service telephone company. Type of forwarding The user can choose independently: the SIM card is not registered, the subscriber does not respond, is occupied. In order for the call to be redirected while complying with all the required conditions, you can set a general type.

Why disable

Sometimes even the client is Velik, who enjoys the "voice mail" constantly, has to turn off this Service. For example, during the location within its region, the payment for call forwarding with a person is not charged. However, if it turned out to be in roaming, and if it is connected to the conditional redirection, it will have to pay a double cost - and for incoming, and for outgoing calls. This means that when the subscriber Welk plans to leave abroad for a while, it is better to disable "voicemail".

How to abandon "voicemail"

In order to disable the option (not so important, it is disabled temporarily or forever), it is necessary to cancel all forwarding on your phone. Instructions of how to disable "Voice Mail" on Velcom:

  1. User with access to subscriber information system VELCOM, can change the list of connected functions and disable what is no longer required.
  2. Send from mobile combination * 441 * 1 #. If the operation is completed successfully, the operator will disable the function and send the appropriate alert.
  3. In voice parameters that are in common settings Devices, it is also possible to disable and cancel the use of "voicemail".

Connect the service and listening to messages

If the mail was disabled for a while, and then the subscriber decided to activate it again, it is necessary to access the Options menu by Velk, sending the same USSD combination * 441 * 1. After that, it remains to set call forwarding to the service number Velcom +375296000210 under the conditions described above.

Important! Also, the owner of the phone can leave a greeting or appeal to the caller length no more than a minute in the "voice mail". You can do two, but the durability remains the same: for example, one will go forty seconds, and the second is twenty.

How to listen to posts

Messages are auditioned in one of two ways:

  1. Make a call to the service number.
  2. Call by number general access - +375296000201, and then specify a unique code from "#" to the information about authorization and phone number.

The described services are also available to those who are in roaming.

Once the message will be listened, the Velcom client can:

  • save it by pressing the button 3;
  • remove by pressing button 5.

Mail messages are deleted only after completing work with "voice mail". Because of this, the subscriber has the ability to get acquainted with them again, go to the optional menu.

Driving a "voice mail" on velcom is simple enough: to connect and disable it is possible remotely, and you are not required to submit any applications to the company's office. If you do not want to use this feature in principle, you can refuse it immediately after purchasing and installing a SIM card into a mobile device.

1. The service "Video call" (hereinafter the service) is the simultaneous video and voice transmission service during a phone call.
2. The service is available to all company subscribers - users of telephone sets with UMTS / HSPA / HSPA + technology support (hereinafter - 3G).
3. The service is provided when performing video calls to the number of subscribers of the unitary enterprise "A1" (hereinafter referred to as the Company) and other operators providing mobile services in the 3G standard and the video call service.
4. The service is not provided when performing video calls to the numbers of reference and information services or a fixed network, subscribers outside the 3G network zone.
5. To use the service of the subscriber - the initiated output and the called subscriber is necessary:

  • have a telephone with support for 3G standard and video call function
  • located on the 3G network at the time of video call
  • Additional settings The telephone is not required
6. At the same time, you can make a video call only to one subscriber. When using a video call, the conference call service is not provided.
7. The video call service is provided in accordance with the company approved by tariffs, according to tariff plan Subscriber.
8. During the video call can be transmitted video or, depending on the capabilities of the telephone, a static image or a stop frame. Regardless of the format of the image used, the compound is charged as "video call" according to the subscriber TP.
9. Subscribers of the Company (except Hi subscribers) who additionally connected the International Roaming service, can use the video call service in the networks of foreign roaming partner operators. Incoming and outgoing video calls in roaming are charged on roaming tariffs operating at the time of the service. Information on tariffs Services "International Roaming" can be found on a special page of the site www.a1.by.
10. Clients of the company - physical and legal entities (except Hi subscribers) if necessary, can disable the video call service, contacting a written statement installed company Samples in the sales and service center A1 or the official attorney of the company.
11. The service is not provided to subscribers disconnected from the Company's communication network, including in the case of the use of the Pause service.
12. The company has the right to unilaterally change this order without additional notice, publishing changes on the official website www.a1.by.
13. In everything else, not regulated by this Procedure, the Client and the Company are guided by the provisions of the Treaty Service Agreement concluded between the Client and the Company.

The "Voice Mail" option provides the ability to receive and listen to available time Messages from subscribers who could not get through. The answering machine works automatically if the user's phone is busy, completely disconnected, is out of the operator coating zone, as well as in cases where the device owner does not take the phone. The default service is included in all Velcom tariff packages (that is, available to all customers of the company).

How to turn off?

  1. Send a USSD command - * 441 * 1 #.
  2. Use the appropriate command in the Mobile Device menu.
  3. Creating a shutdown option in the subscriber online Issa service.

Activation of services

Get access to the optional menu of services through hardware menuserving the Issa service or by the USSD command * 441 * 1 #. Then set call forwarding to the service number +375296000210 on the proposed conditions (to choose):

  • no answer;
  • subscriber is not available;
  • line is busy;
  • selection of all available conditions.

Additionally, the owner of the phone in the voice box can write a few greetings. But their overall metrar is limited - no more than 60 seconds. If the duration of one of the greetings is 40 seconds, then the second can only be 20 s.

How to listen to voice messages?

If audio acquisitions are received, the service sends an SMS to a notice from the service number +375296000441. It provides information on the number of received messages, the number of the latter incoming callLeaving voice mail.

1. Call to the service number (to choose from):

  • +375296000200
  • +375296000441

2. Call to the overall access service - +375296000201. Entering the phone number and a unique password with the addition of "#" symbol to authorization data.

Note. These services can also be used while roaming.

Upon completion of listening audio messages, the user is invited to perform one of the following with it:

  • key "3" - Save.
  • key "5" - Delete.

Attention! Deleting messages is performed only after shutdown connects with the "Voice Mail" service. In connection with this feature, the subscriber has the ability to listen to voice SMS again, while in the Options menu.

Instructions for Plus package

In the Plus package, the service provides more functionality: Fax delivery and voice messages on e-mail. Address mailbox It is possible to indicate Issa, as well as in the company's branded service centers in the format of a special application.

Activation / deactivation "Plus" is carried out in the following ways:

  1. Sending a USSD request - * 441 * 2 #.
  2. Appeal to the Velcom reference service via access codes - 410 and 411.
  3. Providing an application for shutdown / inclusion in the company center.


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