Contacts

Errors and methods to eliminate them. Full list of USSD requests for subscribers A1 (Velcom) This type of connection is prohibited by Velk

USSD requests are simple and fast way Get from the operator mobile communications necessary information. It is only worth entering the necessary query on your phone. However, everyone is simply impossible to remember them. So save and use the CV directory with all USSD requests for Velcom subscribers.

General information:

Balance status information at the time of request

Information about the residue, SMS, MMS and Internet traffic included in the subscription fee

Information about the size of the monthly payment, the residue of the amount to pay for the payment in installments and the date of completion of the write-off of contributions

The rest of the included minutes of the Services of Velcom International 100/250, the rest of the Internet traffic package service "ITV Velcom"

Information about the amount of payment by the latest invoice for customers working without prepayment

Information on the number of minutes of completed outgoing call inside the closed subscriber group (zag)

The total number of minutes used, when calling to the "favorite" number ("Couple" tariff plans, "Param")

The ability to quickly disable communication services during debt

Registration of unconfirmed payment

Checking the balance of subscriber tariff plan "Hello" (available to Velcom subscribers, whose number is assigned as a "favorite" subscriber of the tariff plan "Hello")

* 101 * Subscriber number Hi-#

"Waiting for a call": the subscriber whose number was specified, will receive an SMS notification with a request to call you indicating your room.

* 131 * Company subscriber #

Replenishment of the account of an express payment card

Changing the postal address of account delivery on e-mail

Repeat account for the closed period on E-mail

Refusal to receive accounts

Service information and management:

Operation

USSD request

Information about the connected subscriber services

List information available for connecting services

Information about the phone number and tariff plan

Changing the tariff plan

Information about your room in international format

Installation / Cancellation of the ban on Listening to Assa News

Taking USSD messages in transliteration

Receiving USSD messages in Russian

Installation / Cancellation of the prohibition of the use of conditional forwarding in roaming

Connecting packets of minutes to all networks

"Again in touch": All Velcom subscribers who called you at a time when you were unavailable or your phone was busy, will receive an SMS notification when you will again in touch again

Providing opportunities to work without prepayment

Prepaid work

Connection / Disable "Stopitot" service (available to subscribers of the tariff plans "Kedy", "half-samples")

Connect / Disable the "Anti-Prodener" service

Connect / Disable Memoton Service

Connection / change "favorite" number (not available on "own network" tariff plans, "business.pro", "business.pro.Web")

Connect / Disable Pause Services

Connection / Disable Issa

Obtaining a password Issa

Connection / Disable / Changing Package as part of the manager "Director Package" for the tariff plan Manager +

USSD help.

Mobile Internet and MMS:

Operation

USSD request

Getting Mobile Internet service settings, MMS, streaming video ("Mobile TV"), all available

Obtaining test MMS.

Connection / Disable Mobile Internet service, Mobile Internet service change, change / deletion of an application for a package for the service package "Mobile Internet"

Connection / Disable MMS

Information about the connected package of the service "Mobile Internet" and access point

Information about the connected package of the Mobile Internet service, the cost of the package and the date of the next write-off package cost

Information about the provided static IP address

Connection / Disable Antivirus service

Connect / Disable Firewall service

Connection / Disable service " Children's Internet»

Connection additional traffic On the Web Start, Web 4, Web 8, Web 16

Connecting services "Roaming.otpus", "Roaming.Business"

Disable services "Roaming.otpus", "Roaming.Business"

Information about roaming partners

Term of services "Roaming.otpus", "Roaming.Business"

Imagine a situation - at the end of the working day you come home, getting at the computer, click on the "Install Connection" icon and instead of the usual "Computer Registration Completed" system gives you an error. Error and text numbers are usually enough to diagnose the problem, but often people are lost, although the solution to the problem can be repeatedly entering the password or connecting the disconnected Internet cable in network card.

Error messages in the Windows XP operating system and their self-elimination methods

Error: 691.

Access is prohibited, since the username or password are invalid in this domain.

Cause:This error occurs when the user incorrectly scored or did not indicate at all " Username"And / or" Password».

Decision:

To avoid mistakes on home computer can be ticked " Save username and password»

An error occurs from users if not correctly recruited Username or password.
Solving the problem: carefully !!!dial the username and password to access the network, you can see them in the user's memo. Data is entered by small Latin letters and numbers without spaces. By default, the password provided by our company can not be Latin letters «O» and "L". If you have the same symbols in your password, then these are numbers «0» and "one" respectively. If the problem persists - call technical support.
In case of a subsidiary, you can always restore it in the company's nearest office for you.

Error: 678.

(Remote computer does not respond)

This type of error occurs when there is no connection between your computer and the access server. Most likely, the cause of this error is: Faults on active equipment, the client has no network card, the connection is locked with an anti-virus program or network screen.

Solution to the problem:

  • Disable antivirus program or firewall.
  • Disable the Internet cable from the computer, turn on again.
  • To restart a computer.
  • Make sure that connecting local network actively. (Blinking light bulbs next to the connections socket)
  • If the problem persists - call technical support.

Error: 769:

(Specified purpose unattainable)

The reason for the occurrence of this error is that the network card on your computer is disabled.
Solution to the problem: Enable Connection: Open the network connections window, find the connection over the local network, click the CN. Mouse and choose in the "Enable" menu, or click the lion twice. kn. Connection mice.

Possible cause 2: A network card is disabled in the device manager (the network card icon turns over with a red cross).
Solution to the problem: Enter (enable) network card. Press right key Mouses on the network card and in the tab that appears, click on "Enter". The sign of the Red Cross must disappear.

If one of the signs are displayed before the icon: a question mark, exclamation pointThe driver is incorrectly installed on the network fee. You must reinstall the driver ("Update Driver ..."). If the network card is missing in the device manager, it is either disabled in the BIOS or the driver for a network fee is not installed. Recommended: Enable network fee in the BIOS or update the driver.

Error: 720.

(No configured PPP control protocols)

The TCP / IP protocol is disabled in the PPPOE connection properties. You can check this as follows: Run the AVK-Vellkom connection, click " Properties". In the window that appears, select the tab "Net", find item " internet TCP / IP Protocol»,

opposite it should be sure to stand a check mark, as in the picture.
If you are in front of the TCP / IT protocol, there is a check mark, and the problem has not been eliminated, then look further:

  1. Fast solution solution Not
  2. Long solutions: reinstall the operating system.
  3. Solution with diagnostics

The error indicates damage to the registry sections in which the WINSOCK configuration is stored.
Decision:
Stage 1: WinSock2 integrity check

  1. Click the Start button, select Run, enter the Command command and click OK.
  2. Enter the NetDiag / Test command: WinSock and press Enter.
    NetDiag will display the results of checking a number of network components, including Winsock..
    For more information about this check, type the command. netdiag.in the following form:
    / V: NETDIAG / TEST: WINSOCK / V
    Note: Netdiag is in the SupportTools folder installation disk OS or you can download it.
    If NetDiag means an error you need to restore the registry key WINSOCK2.. To do this, follow the instructions outlined below.

Stage 2: Restoring the damaged WinSock configuration
Enter on the command prompt

netsh Winsock Reset.

Note: After executing the command, restart the computer.
A warning:
Performance netsh commands WinSock Reset may not affect programs that use or control Internet access, such as antivirus programs, firewalls or proxy clients. When incorrect work One of these programs after using the method under consideration to reset the program to restore its performance.

TCP / IP installation

  1. Right-click network connection And select Properties.
  2. Click the Install button.
  3. Select the Protocol and click Add button.
  4. Click the Install button from the disk.
  5. Enter C: WindowsINF and click OK.
  6. In the list of protocols, select the Internet protocol (TCP / IP) and click OK.

Error: 800.

(Failed to create a VPN connection. The VPN server is not available, or security settings for this connection configured incorrectly)

Decision: Our network does not use this type of connection. Internet access is provided via PPPoE protocol. It is necessary to re-create the compound according to the instructions.

Error: 735.

An error occurs if the IP address is rigidly registered in the TCP / IP VPN connection protocol properties.
Decision:

  1. enter the PPPOE connection properties (right-click on the icon - Properties),
  2. open tab Net,
  3. to find Internet TCP / IP Protocol and highlight it.
  4. press the button Properties
  5. mark paragraphs "Get an IP address automatically" and "Get the DNS server address automatically".
  6. confirm the changes by clicking OK.
  7. try to connect

Error messages in the Windows 7 operating system and their methods independent elimination

Before calling in technical support Try to execute the actions below. Perhaps the problem will be eliminated. Even if the problem persists - these actions will help it determine and reduce your time telephone conversation with technical support operator.

Error 651. - Means that there is no connection between your computer and the server:

This error may occur for the following reasons:

  • Local network cable or poor contact in connectors is not connected.
  • The network adapter of your computer works incorrectly. To troubleshoot a malfunction, you may need to reinstall the driver or replacement network adapter.
  • Cable breakdown or access server is disabled
  • The network adapter is disabled in the Device Manager.
  • Invalidly specified service name in PPPOE properties

Solution to the problem:

Click Start -\u003e Control Panel-\u003e Network and Internet -\u003e Network Management Center and common access -\u003e Change the adapter parameters. Find the "Local Network" icon.

If there is no such icon, it means you have a disabled network adapter or a driver is not installed. Contact technical support.

If a red cross is burning next to the icon and the inscription " Network cable not connected"- Check the integrity of the cable in the apartment and the quality of the connection in the connector. If there is no cable damage and the connection to the connector is normal - contact the Technical Support Service.

If next to the icon " LAN connection"There is an inscription" Connected", Click on this icon right mouse button, select" Disable " Wait until it turns off the network adapter and the inscription will appear. Disabled" Re-click on this icon right-click, select " Enable " Then try to connect to AVK Vellk.

If the problem is preserved - find the icon in the same folder. High-speed connection " or " AVC -Velkom. " Press on it right mouse button, select " properties " Check the field " Service name "- It should be empty. If this field is not empty - erase what is written and click " OK " Then try to connect to AVK Vellk.

Error 720.- Means that the Internet protocol version 4 (TCP / IP V4) is disabled in the "high-speed connection" (PPPoE):

Solution to the problem:

Click Start -\u003e Control Panel-\u003e Network and Internet -\u003e Network Management Center and Shared Access -\u003e Change Adapter Settings. Find the icon High-speed connection" or " AVK-Vellkom" Press it right-click, select "Properties", go to the " Net" Find the string " Internet Protocol version 4 (TCP / IPv4). To the right of it in the square, put a tick. Click " OK ».

If the problem is preserved - contact the Technical Support Service.

Error 691. - Access is prohibited, since such a username or password are invalid in this domain.

Solution to the problem:

Erase the username and password and dial again. Make sure you write to english letters. The username and password are introduced by "small" English letters. The word Client is written with a "small" letter, after it follows a hyphen, then the numbers, the point, again the numbers. There are no spaces in the username.

If the problem is preserved, try using the guest accounting list:

Username: aVK.

Password: aVK.

All letters are gained by "small" english letters. There are no spaces.

If the above actions did not help solve the problem - contact technical support.

Error messages in operating windows systems 8 and Windows 10 are similar to messages in Windows 7



Did you like the article? Share it