Is the iPhone speaker quietly working? The iPhone has a quiet speaker - why the sound is dull The earpiece speaker of the iphone 7 plus does not work

09/23/2016, Fri, 13:09, Moscow time , Text: Valeria Shmyrova

IPhone 7 and 7 Plus owners post complaints about sound quality during phone calls in large numbers on forums Apple support... Having received such a complaint over the phone, the company offers to send the device for repair.

IPhone 7 owners complain about sound quality

IPhone 7 and 7 Plus users complain about poor audio quality during phone calls. Some of the complaints were received by the AppleInsider resource, and some were voiced on the Apple support forums.

One of the users of the support forums stated that the interlocutor's speech during a conversation sounds as if from afar. In response, several other users shared the problem of "distant" sound. Most of them, including the author of the very first complaint, are iPhone owners 7 Plus.

Company reaction

According to one user, when he called Apple Customer Service, he was asked to record a voice message and play it using the speaker that is used for the telephone conversation. After listening to the message, the service employee agreed that the sound was different from normal. The owner of the device was offered to either send a smartphone for repair, or contact the nearest Genius Bar - section technical support at Apple retail stores.

Massive complaints from iPhone 7 owners about sound quality during a phone call on the Apple Support Forums

Users clarify that when enabled speakerphone or listening to music without headphone iPhone 7 sounds pretty normal. The problem with "distant" sound during a call can be slightly mitigated by lowering the volume. On the support forums, Apple employees refer to the standard guide "What to do if you can't hear sound or hear distorted sound from your iPhone, iPad or iPod" in response to user complaints. Users, in turn, state that they took all the steps indicated in the manual, but this did not solve the problems.

Network search problem in iPhone 7 and 7 Plus

This is not the first problem faced by iPhone 7 and 7 Plus users. A few days ago, device owners began to complain that the smartphone does not see mobile network after disabling the "airplane mode". The company advised users in such cases to reboot the device, and if that does not help, remove and reinsert the SIM card. In some cases, Apple does not rule out replacing the smartphone. In response to a question from AppleInsider, the company said the problem was most likely caused by a "slightly crooked SIM position."

Sizzling iPhones

A few days ago, complaints from the first owners of the iPhone 7 and 7 Plus have already appeared on the network. They talked about inside a smartphone under high processor load. Among others on strange sound complained the authors of the IT editions 512 Pixels and TechCrunch. Many reports of the strange hiss were posted on Twitter. The company did not comment on the situation, but offered to replace the smartphone in response to a personal request from the user.

In addition, iPhone 7 and 7 Plus owners are having problems with home button, which became touch-sensitive in the new models. The button reacts only to the touch of conductive objects, that is, for example, it is impossible to press it while wearing a glove.

Official sales started in September iPhone smartphones 7 and iPhone 7 Plus. No new launch Apple products does not do without close media attention, so any bug runs the risk of becoming a tragedy on a global scale. One has only to remember the problem with the deterioration of communication in the iPhone 4, peeling paint in the iPhone 5, bending iPhone 6 Plus.

No major defects have yet been found with the iPhone 7. Most of the problems can be solved by restarting the smartphone, others can be fixed with the release of the next update.

1. Hissing sounds during intense work

The day after the start iPhone sales 7 and iPhone 7 Plus, the first customer complaints about the operation of the devices appeared on the Web. It is about the A10 Fusion processor, which tends to make "mysterious sounds" when you use your smartphone intensively.

According to the owners of "sevens", the new 4-core processor starts to sizzle during high load. The sound can be heard through the body even at a distance from the gadget. It happens in moments intensive work computational module, which is not characteristic of any other Apple processor or the chip of competitors such as Qualcomm and MediaTek.

On this moment easy way decide this problem does not exist. If you think the sound is too loud, replace the unit under warranty.

2. Low battery life

There are a number of iOS 10 issues affecting using iPhone 7 and iPhone 7 Plus. It happens that the smartphone simply stops responding to touches or cannot connect to bluetooth networks, a Mobile Internet is malfunctioning. However, many already traditionally complain about the time autonomous work iPhone 7.

In 9 out of 10 cases, the abnormal discharge of flagships is caused by the background work of an application. In such cases, you need to go to the settings, the Battery section and see a list of the most power-consuming tasks. To improve the autonomy of smartphones, you need to return to main screen settings, then go to the General -> Content update section and disable the specified option for the "faulty" application. Also, the power saving mode will help to extend the operating time away from the outlet: Settings -> Battery.

3. Poor sound quality during a call

Some iPhone users 7 reported poor audio quality during telephone conversations... The corresponding complaints appeared on the Apple technical support website. The first to write about the problem was a user named Stefan Fischer. His message is dated September 16 - the day of the start of sales of the iPhone 7.

In the discussion thread, users have left many comments with similar complaints. Most of them are iPhone 7 Plus owners.

Apple is not officially commenting on the issue, but the company's website has an article titled "Missing or Distorted Sound from iPhone Speaker." It suggests increasing the sound in case of such defects, rebooting the device or removing dirt from the speaker with a brush with soft bristles.

4. iPhone 7 Cannot Find Network After Disabling Airplane Mode

Some iPhone 7 and iPhone 7 Plus customers are complaining about an issue with Airplane Mode. After turning off the function, the connection to the cellular connection is lost.

Apple is already aware of the failure and has issued technical support briefing. Anyone who addresses such a problem is encouraged to follow restart iPhone 7 and iPhone 7 Plus. If this does not help, then remove and reinsert the SIM card.

5. Problems with Lightning headphones

Some iPhone 7 and iPhone 7 Plus buyers have experienced incorrect operation of the EarPods Lightning headphones. According to users, from time to time the remote control on the Apple branded headset stops functioning and seems to freeze. This happens if you leave the EarPods connected to the iPhone 7 for a few minutes. The sound continues to work, but the buttons do not work. Users cannot switch songs or adjust sound volume although the microphone is working properly.

The audio dropout issue has been resolved in iOS 10.0.2. In order to restore the correct operation of the headphones, you need to update your iPhone 7 to a new version.

6. Problems with activation

In some cases, after the first turning on the iPhone 7 The device cannot be activated. Activation failure usually occurs when there are problems with access to the Internet. Check your network connection... If the crash persists, try switching to Wi-Fi network... If the problem persists, try restarting your smartphone several times, or activate it by connecting to iTunes.

7. Unstable Bluetooth operation

Owners of recently released gadgets also complain about unstable work. wireless connection Bluetooth. On the Apple forums, buyers write that they cannot connect iPhone 7 to a car radio.

Some users of the device report that the smartphone is working, but voice calls through the on-board system are distorted. Some users are complaining about iPhone 7 disconnecting from onboard system vehicle after 10 seconds, after which the gadget can no longer be connected to the system. Most complaints come from BMW car owners.

If you are faced with a similar problem, you just have to wait. According to company representatives, Apple is currently working on an update that should fix the problems.

The iPhone 7 plus has 2 speakers, one auditory (spoken) and polyphonic (responsible for speakerphone, calls, music) and sometimes it happens that one of the iphone speakers, or even both, do not work, sometimes they work, but very quietly, or else wheezing is present. There may be several reasons why the speaker does not work in the iphone 7 plus.

The main causes of speaker breakdown

The simplest reason is the muted sound. You can accidentally touch the button on the phone, and it will turn off all signals. Also, the speaker can be disabled in the settings of the iPhone itself. You can fix this by disabling the corresponding function in the "Sounds" tab.
The reason may be the included bluetooth, since Apple smartphones have a sound redirection function. Go to settings and turn off Bluetooth. If the reason was this, the speaker should work.
One of the most common reasons why the iPhone 7 Plus speaker does not work is if it falls. On impact, any element could break, in order to understand which one, you will need to disassemble the case. If there are no visible breakdowns, the phone should be taken to the service.
Falling into liquid can also affect the absence of sound. In this case, the iphone needs to be disassembled as soon as possible, remove the battery and dry well. If it has been in the water for a few seconds, there is a chance that the speaker will work again.

Hardware causes of speaker breakage

Has come off, the train has moved away or has fallen into disrepair. The smartphone should be disassembled and the ribbon cable checked. If broken, replace.
One of the elements broke motherboard responsible for the speaker. Self detect a similar problem it's hard, therefore, if there are no other visible breakdowns, the iPhone should be returned for repair.
It can also be caused by a crash in the program. You can try restarting your smartphone or resetting the settings.

The speaker in the iPhone 7 plus is quiet or wheezing appears

The phone was damaged when dropped. In this case, it is worth replacing the speaker.
Dust, water or dirt has entered the speaker. The phone is disassembled and examined. If it gets dust or dirt, it needs to be cleaned. When water gets in, the battery gets out and everything dries well.

And, of course, a factory defect can be caught, then you should take the smartphone to the service, and replace it, if there is a guarantee.

With the release of iPhone 7 and iPhone 7 Plus in the list of important new options Apple smartphones not least is "immersive surround sound". However, its implementation misleads users who mistake two pairs of decorative grilles at the bottom of the case for a stereo system. But in fact, there is no stereo there.

Since 2016 iPhone years said goodbye to the audio headphone jack is a fact. Instead of the previous round hole, the lower edge is decorated with two grilles. It is logical to assume that there are hidden speakers, with the help of which a stereo effect is created during operation. speaker system smartphone. Alas, this is self-deception - if we look at the specification on the official Apple website, we will find that behind one (on the left side of the Lightning connector) of the decorative grilles there is only a microphone... And behind the second (on the right side) there is a single end speaker and an additional microphone.

Stereo sound in iPhone 7. iPhone 8, iPhone X, iPhone XR, and iPhone XS is created using a speaker next to the earpiece. which is located at the top of the device.

When you speak on the phone, an acoustic wave is transmitted to your ear from only one of them, and if you turn on the music at full volume, both devices will start working. Twice as much energy - twice as much louder sound, which is also noticeable when using the speakerphone. Plus Apple hints that latest iPhones"Increased dynamic range" compared to older models.

So what, then, is the symmetrical grill at the bottom of the iPhone 7, iPhone 8, iPhone X, and iPhone XR?

For the sake of beauty, literally. More precisely, perforation was vital for the microphone to function properly, so the designers simply added the same pattern on the other side for symmetry. And dust lumps will probably accumulate there.

It should be noted that with the release of the iPhone XS, the grilles at the end have become asymmetrical.

In the photo below, the ends of the iPhone XS Max and iPhone XR.

Quite often, the owners of "apple" smartphones turn to me with a complaint that the iPhone speaker has become quieter, the interlocutor has become hard to hear and you have to strain your hearing significantly. In a noisy street, this becomes terribly annoying. Skeptics immediately start scolding Apple and the iPhone, complaining about the Chinese assembly and the high cost. In fact, in most cases, the reasons why the iPhone has a quiet speaker and a dull sound do not lie in the device itself, but in its accessories. But first things first!

So, if all of a sudden your iPhone speaker began to work quietly, start by simply restarting it. After that, call one of your friends and during a conversation, adjust the speaker volume with the buttons from minimum to maximum and back several times. This helps in cases where audio problems are related to simple glitch in the operation of the apparatus.

The second, fairly common case is a crookedly pasted protective film or glass.

But here, as a rule, the problem pops up immediately after you have glued the protective accessory to the device. Accordingly, you need to re-glue the film or glass correctly and everything will be fine.

It also happens that the iPhone has become quieter due to the case, which has warped over time and partially covered the speaker. Again, it is quite simple to check this - just remove the cover and make a call.

Cleaning the iPhone speaker

Now let's consider a more serious case, when on iPhone there is a dull sound and it is hard to hear the interlocutor at maximum volume due to speaker pollution. It can be various small garbage from a pocket or bag, some sweet or viscous liquids that accidentally fall on the phone case, or ordinary dirt. To clean the iPhone speaker, you need a stiff brush or a toothbrush and rubbing alcohol.

First you need to moisten the pile with alcohol and squeeze it out so that it is moist, but not wet. Roughly speaking, our task is to prevent alcohol from getting inside the smartphone during the cleaning process. Most the best option- run the pile on a piece of paper several times. After that, with gentle movements, we try to clean the iPhone speaker grid.

Note: The main speaker of the iPhone can also be perfectly cleaned with a toothbrush. The only condition is to use it without alcohol. The fact is that its holes are much larger and alcohol can get inside the device.

Hardware malfunction of the phone

Unfortunately, iPhones also break, which means that the speaker may fail. How can this be verified? Simple enough. There are two ways.

First, use headphones. In this case, through them there will be excellent audibility, and the iPhone speaker will still be deaf.

If it turns out that the iPhone has become quieter due to the fact that the speaker has broken, then the only way to solve it is to carry it to the service.