What does Warehouse Processing Complete mean. Tracking Cainiao in Russian. Order statuses for Aliexpress

Cainiao is a popular Chinese logistics company, which is part of the Alibaba Group. Earlier, the organization was engaged in postal transportation within the country, now the leader in the departures of the economy class in any corners of the world. Cainiao is a way to deliver practically unqualified postal shipments, exceptions - to the border of China or before the customs of Yekaterinburg, there is a new unknown number. The basic delivery time is 30-70 days. Parcels sometimes come to mailbox. When you see in Aliexpress the name of the Transport company Aliexpress Saver Shipping or Aliexpress Standard Shipping, then tracking is made through the Cainiao service. Admission can also be admitted by telephone from the local post office.

The advantage of this parcel provider is obvious - the low cost of sending, which gives us to receive goods ordered in online stores with free shipping. Disadvantages in the uncertainty of their location and low shipping speed. Do not forget to track the warranty period for the protection of the goods and on time to open a dispute if you did not wait for a small package in the allotted time. Take advantage of our free automatic service to track any domestic and international postal parcels and correspondence.

Tracking global.cainiao.com in Russian

We transferred all possible parcel statuses when tracking on global.cainiao.com. In order for you to find out where your package is located and what is with it.

Parcels - an application for iOS and Android, with which you can track your postal shipment delivered Cainiao.

Very often, people ask for a site that means one or another parcel status. And once they ask, then you need to figure it out.

Mail status and order status on AliExpress are different things!

This article will go talk about postal statuses Also we have an article. These are different things. Order status is tracked in your. And reflects information about sending within the framework of the Aliexpress trading platform. And the parcel status is monitored in postal services (Russian Post, China Post, etc.). Do not confuse.

Not all orders can be traced

Please note that not every package can be tracked while driving from the seller to you. This is possible only if the track is tracked. But how to find out about this before order?

In the case of Aliexpress - open, then click on the delivery point

And after clicking, you will have a menu with information about delivery methods. In the extreme column, information about the presence of a track (delivery information) will be displayed.

If it is not available in this field, then the track does not have a track when choosing this delivery will not be, the package will not be tracked and the current mail status Parcels you can not know.

How to track the parcel with aliexpress

If you first track the parcel and your parcel with Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most frequent statuses. In fact, there are much more of them, but other parcel statuses are much less common. And also, in some private courier companies, in China, especially, the same statuses can be denoted by different words. If you have some status not described in this article - ask in the comments, try to figure out. Be sure to point out where you saw this status!

Position statuses in the country of departure (for example in China)

While the parcel is sent in the country, it can have such statuses:

• Reception (Collection, Acceptance) - The parcel was passed to the post office. It is worth keeping in mind that the parcel does not immediately start tracking along the track number, which gave you the seller. On the processing of the parcel, the enhancing in the database takes some time. Typically, the track begins to monitor for 10 days.
• Opening (parcel arrived in the transit point) . Usually, the mail index of the transit point is also written next to this status. There may be many such statuses. And the order of them is not always correct. Probably transit paragraph operators clog data not immediately. Therefore, it is not necessary to surprise the status of Opening after export.
• Arrival in MMPO (Dispatching, Processing) . In this status, the parcel is preparing for export and sending to the country of destination. Some transport auction in China is the last status that is tracked.
• Export (Departure from Outward Office Of Exchange, Total Export) - means that the parcel passed all the necessary procedures and sent to the country of destination.

After the last status, there may be quite a long time until the parcel starts tracking in the destination country. If the parcel was sent without an international track, it can stop tracked at all.

Parcel statuses in the destination country (for example, the Russian Federation)

• Import (Import) - The parcel came to the country of destination. It is drawn up for transfer to customs.
• Reception to customs - Transfer to customs for registration.
• Customs clearance. Release custom - the parcel passed all the necessary customs clearance and prepares for release with MMPO
• Leave the place international Exchange MMPO - The parcel came out from customs and transferred mail to further send.
• Abandoned the sorting center - The parcel is sorted and sent to the destination.
• Came to the place of delivery - The parcel arrived in the post office. In principle, it can already be received. Or wait for notifications.
• Pressing Delivered (Product Delivered) - The parcel has already been handed to the recipient.

Please note that in the tracking interface of the parcel to Russia, the addressee index is indicated. Sometimes, in case of an error or fake track there can be seen that the parcel is Not in your post office. If the parcel changed several status, and the index is still not true, then it is worth it to worry.

Not pleasant parcel statuses

Position statuses described above are pretty standard. They mean that the parcel is riding. Sometimes the parcel can be stuck on the status, sometimes skip some, but, in most cases, everything is good. However, there are statuses that definitely mean problems:

• Return. Other circumstances - Means that with your package something is wrong. And it is returned to the sender. What you do not need to find out. Best start with hot line Russian Post 8-800-2005-888. After clarifying the reasons and location, you can think what to do next.
• Return. Return of customs - Similar to the previous item. Usually means the address is not written.
• Unsuccessful attempt of delivery - Usually accompanied by clarification of the reasons not good luck. Inaccurate address, incomplete address, addressee retired, etc. In this situation, the main thing is to achieve to the post office until the package storage time has not expired - it is 30 days. Check also, and in general, the post office has come to the parcel. Well, sometimes in the mail, such statuses put in general from the lantern. But it is worth controlling.
• Return. Storage expired - Obviously, you forgot to get the parcel on time and returned it.
• Dit. Lock - The parcel arrived at the wrong post office and redigible. That is, the package goes on. That is, this is not a problem, but you need to control the situation.

What are the letters at the end of the status (PEK, CAN, etc.)

These letters are often visible when tracking the status of the parcel on China Air POST. They mean the designations of IATA airports in which the parcel was registered. Their notation can be seen or on any service of ticket purchases (Skyscanner, for example;)).

What does NULL status (NULL, PEK) mean

This status is visible when tracking the status of parcels by China's post. It is just the internal statuses of China's Mail, which they did not transfer to English. Therefore, where there should be no translation it, but instead Null. If you do not fit the same to find out what the status is - switch to the Chinese version of the service, copy the status in the hieroglyphs and move it google by the translator. True, this method does not always work. Sometimes in the Chinese version of some status is simply not.

NULL, PEK means that the parcel was at Beijing Airport. What she did there be to learn in the Chinese version of China Air POST.

What does item arrived at oe in tne destination country mean

OE - Office of Exchange - MMPO, place of international postal exchange. This is a normal status, which means the parcel came to customs and passes the procedure of customs clearance.

Track (parcel status) stopped changing, the parcel is not tracked

Very often, restless buyers begin to experience when the status of the parcel suddenly ceases to change. It often happens after exporting. Most recently, the parcel was moving in China quite recently, changed statuses almost every day and suddenly, after some Export of International Mail, Arrived to Destination Country and the like track, the parcel stops moving ..

If you learned your situation, we disassembled this situation in detail in the article. If briefly, then there are two options:

• If your track is international and successfully monitored on the official website of your state postal (Russian Post, Ukrpochta, Belpochta) and from last update Status has passed more than 2-3 weeks, then what your fears are not without founder.
• If your track never tracked on the mail site. Parcel status You were filmed in personal Cabinet Aliexpress or some specialized track check site, or the track format is generally different from the international (the right international is something like this RR123456789CN). That track when exporting is often changing if the parcel is transmitted to your Lord. That is, in your country, such a parcel is driving under a different track (which you do not know, and you can not find out, as a rule, you can not). Well, the old track remains in the last status. That is, there is nothing to worry about anything. Such a situation option norm.

But be that as it may. Your package is tracked with Aliexpress or not, the main thing that you should do is control the protection time and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most of the problems with orders for Aliexpress can be avoided if you carefully approach the seller's choice to Ali SPress before buying. There is nothing complicated in this and you can figure it out. But if there is no time expensive and understand, then use our service.

Finally

I repeatedly wrote a personal opinion that when ordering goods from China should be patient. Do not worry if the package does not change the status of three days, a week, two. This is a common phenomenon. And on holidays, which in China is not enough, everything stops. When ordering a product on Aliexpress, your parcels are protected. More importantly for a successful purchase to spend more time to choose a lot and then monitor only the expiration date. Than 20 times a day monitor the movement of the parcel.

And use the services and programs to control the movement of the parcels. They are now not few different.

P.S. From February 2018:

In the comments, you often ask what it means one or another parcel status. Most often the ambiguity of the status value is associated with the curve of the status of status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and understand what your non-standard status means now it is possible only to realize how the parcel moved earlier. Therefore, if you want to ask something about your parcel:

Write the track number your parcel.

And the comments of the type "What does the status of XXX" will be ignored or deleted. Sorry, but tired copying "Write a track, let's see" into the emptiness.

Statuses in Aliexpress are information on what stage is your order or parcel. Status should be distinguished order (waiting for payment, payment check, order processing) and statuses parcel (The parcel arrived in the sorting point, left customs, export, import). The status of the order is assigned to the order itself and information about it can be seen in the order information. Parcel status is assigned to mail and customs and tracked on specialized sites.

We will look at both types of status and deal with what they are denoted.

Order statuses for Aliexpress

This status is assigned to the warrant immediately after pressing the PLACE ORDER button - until payment. The time this to the buyer for the payment of the order is indicated below as the countdown timer. If the order is not paid during this time, it will automatically close and go into the status closed (closed).

Your Payment Is Being Verified - Aliexpress checks your payment.

Immediately after payment of the order, the payment is sent to the Site check, and the order status changes to your payment is being verified. Payment check usually takes 24 hours, after which the time comes to send the order by the seller

- the seller processes your order

Order status varies on The Supplier Is Processing Your Order. The time to send an order is installed by a seller personally and is indicated on the product description page. In the order, the time allocated to sending is indicated as a countdown timer. If at the specified time, the order will not be sent, Aliexpress will cancel the order. If the seller does not have time to submit an order at the specified time, you can extend the processing time by clicking on the button " Extend Processing Time "(extend order processing time)Located under the timer. But for some reason you changed my mind to make an order, click " Request Order Cancellation "(Request for cancellation of the order) Located there. More detailed information You can read about the cancellation of the order in our article "How to cancel an order to Aliexpress."

The Seller Has Shipped Your Order - the seller sent you an order.

This status is received after sending the order and enter the track number to track the tracking. A new countdown timer appears in the order, indicating how long the buyer's protection program remains until the end of the buyer's protection program. Button Request to Extend Purchase Protection Allows you to extend the time of the program in the event that after 40 days the order was not delivered. Button Open Dispute. Allows you to open an argument (dispute) in case the arrived product will be improper quality, or will not come at all