How to write a Windows problem or a means of recording actions. Tools for recording actions for playback of troubleshooting Using the program to play actions to play actions

The range of use of the Recorder Recorder (Problems Steps Recorder) is very large, the first thing happened to: Certain tracking, sending chronology to support services, reminders. This utility Allows B. automatic mode Record user actions in the form of pictures with parallel action record. The utility interface is intuitively understood. To quickly run the utility: click win + R. and enter the command psr.exe..
To start recording, press Alt + A to stop recording actions Press Alt + O, or press the corresponding button.

You can also add comments in order to add a comment Press Alt + C, the rear area is darken and the comment window will be active.

After stopping the recording, the utility will offer to specify the location of the archive with the listing of actions and full pictures.

The end file will be saved in MHT format, which can be viewed using any browser. The final file is pre-packaged Zip, so it must first unpack it).

In the so-called report file, after pictures there is a construction description of actions.

The program has "Parameters" settings:

In parameters, you can specify: Output location, enable or disable pictures, specify the number of pictures (max 100).

When you start the action recording utility in Windows (psr.exe) from command line Syntax looks like this:
psr.exe.

In the console psr.exe has much more features than in graphical mode.

Description of additional parameters:
/ start - start recording;
/ STOP - stop recording;
/ Output - path to the file with recording results. Mandatory parameter!;
/ SC - Indicates whether the screenshots should be made (0 - without snapshots, 1 - shots are made). If the parameter is not specified, the pictures are created;
/ MAXSC - maximum amount snapshots (minimum 0, maximum 100);
/ MaxLogSize - maximum size MHT file (in MB) before archiving;
/ GUI - Show or not a graphic shell (0 - without GUI, 1 - with GUI). The default GUI is displayed;
/ Arcetl - Enable the file in the archive in ETL format (0 - Do not include, 1 - include);
/ ArcXML - Enable the file in the XML format (0 - Do not include, 1 - include);
/ ArcMht - Enable the file in the archive in MHT format (0 - Do not include, 1 - include). By default, the MHT file enters the archive;
/ RecordPid - recording of actions associated with the specified PID;
/ Sketch - Create a screens sketch if the creation of images is turned off (0 - not to create, 1 - create);
/ Slides - Create a slideshow from HTML (0 - Do not create, 1 - Create). Default disabled;
/ StopEvent - Create a system event after creating a file.
Example of use:
psr.exe / START / OUTPUT C: \\ 777 \\ REC1.Zip / GUI 0 / SC 1
PSR.exe / Stop.

Action Recorder - Another tool on the error correction path that allows the user to record windows problem In a special file in which all his steps, presumptuous leading to the error, will be fixed.

Hello everyone, today we consider rarely used windows users The toolkit that is much paid attention to various forums to resolve problems and errors in this OS family. And in vain. This method has several advantages and, of course, Ogrech.

MINUSES

actions recording tool - this is not an entry from your computer screen / laptop
full-screen programs, such as games, may not be displayed correctly.
record is kept in the format file .mht. ; In Windows, the default is correct (with pictures and interactive links) only one program is coping with this - Internet Explorer. (The rest of the browsers are still doing neither Shake or Valko: either through the activation of beta extensions as in chrome, or through plug-ins in Firefox, and even that is not a fact).

PROS

the text entered by the user is not displayed (you can enter passwords); With quick input keys, it is better to achieve - because of them the contents of the buffer can get on the screen
to each click of the recording tool automatically adds a fixed action point with system explanations of the fact that the user did
there is an analysis of what is happening, in parallel with; If the error happens, the magazine and tool will fix it.
in case the user is going to share a problem, at any time it can provide what is happening in a comment in arbitrary form; It will be added automatically in the same file.
saved file automatically " zip.- There is a "file with the chosen name, which immediately makes it ready for shipment over the network
... And the file volumes are quite small - all the same not multimedia file, which is already comfortable for a selection and receiving file

How to write a Windows problem or where is the recording tool?

What a tool is good - no special skill you need. It is not self-sufficient, but in any case it is worthy to be sent in the number of other independent reports about the mistake of associates on forums, technician specialists, network administrators, etc. Requirements for work with the means minimal:

Windows starting with 7 Model
ability to boot B. graphic interface OS.

Runs easily - in the search bar We write a team

or directly phrases:

recording tool

The result will be the same:

You will have to work with a small screen resembling a player:

By clicking Start recording The process will begin. Select the area on which you want to pay attention to (or do not select), add comments:

After everything happens, the error will enter the record, you can preserve:

before sending, check the contents of the report

File in archive zip. Ready to send by mail. It will contain information on:

assembling operating system
all clicks on the mouse buttons, accompanying what is happening with the screen with the screen
... and triggered processes with user interface elements

Now experts will have more ideas about your problem than after oral description.

Tools to write actions to play problems in the Windows 7 operating system - this is new featurewhich allows users to record their actions in any application used and provide a detailed view of the screenshots with the relevant comments. With this feature, you can record all actions performed on the computer for specified gap time, including a text description of the dialogs performed by clicking the mouse, as well as screen images for each click (which will be referred to as the screen pictures). At the end of the entry, the actions can be saved to the file so that specialists help to eliminate the problem on the computer could learn about all the actions performed by the user. Reports of this application will also be useful for those who help to cope with the problems that are on the forum. If the author of the topics will make the archives created by the Reference Action Reference Action, it can significantly help respond.

Unfortunately, when recording actions on a computer, any text that the user enters from the keyboard will not be recorded in the file. In the event that the data that the user enters the keyboard is important to play a problem, you can use the ability to add comments in the selected area, which will be described below. Some errors are also possible in programs or games that use full screen mode, Due to the fact that they are unlikely to help solve the problem.

Using the Method for Refirming Action Remedy

In order to open the application "Tool for recording actions to reproduce problems" You need to click on the menu button "Start" and in the search field enter pSR.. After that, in the results found, press the left button on the object, which is displayed in the following screenshot:

Working with the program

When you open this application, it can be noted that its interface is very simple and intuitive. Most likely, it was so designed to ensure that users could record their actions without issues related to the functionality of actions for recording troubleshooting. Further, despite the simplicity of this application, I will tell you about all the nuances of its use.

In order to start recording actions with which problems arise or questions you need to just click on the button "Start recording". After that, you can perform any actions with the operating system and installed applications To play a problem. At any time, the recording can be suspended, and then renew again.

To pause actions for a while, you must click on the button "Suspend recording"As shown in the following screenshot:

In order to resume recording actions again, click on the button. "Resume recording".

After all actions are recorded, recording should be stopped. To do this, click on the button "Stop recording".

Immediately after stopping the record, a dialog box opens. "Save as"in which you need to enter the file name and click on the button "Save". After performing these actions, the file will be saved in the specified directory with the zip extension.

To view the recorded sequence of actions, you must open a directory with a saved zip file and press the left mouse button twice on the file. The document will open in the default browser.

Sending files with troubleshooting actions e-mail

In order to simplify the ability to transfer files with recorded problem actions, they can be sent directly from "Means for recording actions to reproduce problems". After recording and saving a zip file, you need to click on the arrow icon, which is located to the right of the help and select item. The default email program will immediately open a new email message with the latest recorded file input.

As long as the file is saved, the menu item "Send email recipient" will be unavailable. The location of this item is displayed in the following screenshot.

Adding comments for action to reproduce problems

As mentioned above, immediately after opening the application, you must click on the "Start Record" button, but when you write actions on a computer, any text that the user enters from the keyboard will not be recorded in the file. In order to in source file You could see the text that enters the user from the keyboard or other notes, there is the possibility of commenting action. To do this, just click the left mouse button on the button. "Add a comment"which is located on the left of the recording time indicator.

Next, using the mouse you need to highlight a part of the screen that you need to comment on the appearance of a dialogue. "Maging and commenting" Enter the text in the dialog text field and click on the button. "OK".

In the saved file, a comment will be displayed near the specified action. Dialogue "Highlighting Comment Problems"you can see at the following screenshot.

Settings

To open the parameters to write actions for playback of troubleshooting, click on the arrow icon, which is located to the right of the help and select item "Parameters". Dialog will open "Parameters for recording actions to reproduce actions"which is displayed at the following screenshot:

In the application parameters, we can change the following parameters of the troubleshooting tool.

Output location. In order to disable the request to save the file, which is displayed each time after the entry, you need to click on the button "Overview" And specify the name of the default result file.

Enable screen screens. In the event that you do not want to save the screenshots along with these clicks, you need to rearrange the Radiooks to the item "Not". This option is useful only if the creation of snapshots of the program screens and their transmission to another person is undesirable.

The number of stored screenshots. The default value is 25 screenshots, but this number can be reduced or enlarged at the request of the user. Message to write actions to play problems records only the number of screen shots, which is indicated in the application parameters. For example, if 30 screenshots were made during the record, and the default value is 25, the first five shield pictures will not be written in the file.

ACCOUNTING ACTION ACTIONS ACTIONS ON THE Windows 7 operating system is a new feature that allows users to record their actions in any application used and provide a detailed view of the screenshots with the relevant comments. Using this feature, you can record all the actions performed on the computer during the specified period of time, including a text description of the dialogs performed by clicking the mouse, as well as screen images for each click (which will be referred to as the screen pictures). At the end of the entry, the actions can be saved to the file so that specialists help to eliminate the problem on the computer could learn about all the actions performed by the user. Reports of this application will also be useful for those who help to cope with the problems that are on the forum. If the author of the topics will make the archives created by the Reference Action Reference Action, it can significantly help respond.

Unfortunately, when recording actions on a computer, any text that the user enters from the keyboard will not be recorded in the file. In the event that the data that the user enters the keyboard is important to play a problem, you can use the ability to add comments in the selected area, which will be described below. Some errors are also possible in programs or games that use full-screen mode due to the fact that they are often unlikely to help solve the problem.

Using the Method for Refirming Action Remedy

Working with the program

In order to start recording actions with which problems arise or questions you need to just click on the button "Start recording". After that, you can perform any actions with the operating system and installed applications to play the problem. At any time, the recording can be suspended, and then renew again.

To pause actions for a while, you must click on the button "Suspend recording"As shown in the following screenshot:

In order to resume recording actions again, click on the button. "Resume recording".

After all actions are recorded, recording should be stopped. To do this, click on the button "Stop recording".

To view the recorded sequence of actions, you must open a directory with a saved zip file and press the left mouse button twice on the file. The document will open in the default browser.

Sending files with e-mail trouble reproduction

As long as the file is saved, the menu item "Send email recipient" will be unavailable. The location of this item is displayed in the following screenshot.

Adding comments for action to reproduce problems

As mentioned above, immediately after opening the application, you must click on the "Start Record" button, but when you write actions on a computer, any text that the user enters from the keyboard will not be recorded in the file. In order for the source file to see the text that enters the user from the keyboard or other notes, there is a possibility of commenting action. To do this, just click the left mouse button on the button. "Add a comment"which is located on the left of the recording time indicator.

In the saved file, a comment will be displayed near the specified action. Dialogue "Highlighting Comment Problems" You can see at the following screenshot.

Settings

In the application parameters, we can change the following parameters of the troubleshooting tool.

The following screenshot provides an example of a MHT file created using the "troubleshooting action tool":

Conclusion

In this article, I spoke about using the Method for recording to play actions to reproduce actions. Using this application, you can record all the actions performed on the computer during the specified period of time, including a text description of the dialogs performed by clicking the mouse, as well as screen images for each click.

You still, not a confident user of the operating windows systems? Do you often have to call your friend or friend Hakera and explain to him "on your fingers" about your problem when performing any action on a computer?

Did your friend tell you that without having the whole picture before your eyes, can not understand anything from your explanation?

Then your assistant will be "tool for recording actions to reproduce problems"! This is a simple and convenient staffing tool of the Windows 7 operating system, which will record the entire sequence of the actions you produce, complement them (transitions, location of the mouse clicks, etc.). Additionally, it will give you the opportunity to provide them with comments, create a report in the archive format of the web page and will allow you to send it to an e-mail to a friend or technical support for advice.

Record tool eliminates you to provide remote access to your computer with a third-party software or different network resourcesthat will be able to transfer your screen to manage "on the other side". It is worth noting that in the process of recording, any text that you will be entered from the keyboard will not be recorded.

To record text data that is an important component of the problem being solved, you best use comments. Let us turn directly to the step-by-step demonstration of the recording process of actions!

Record actions by user

We carry out the transition to the "Start" button, in the "Find Programs and Files" search field, write the word "write", in the search results by clicking on "write down the steps to play the error".

If necessary, after the first start, in the program menu, click the mouse to "parameters ..." and configure the necessary, then click on the "OK" button.

To write, click on the "Start Record Record" button and step by step perform your actions that ultimately cause an error or your misunderstanding.

After performing all the necessary actions, click on "Stop Record".

In the File Name field, we write your name and press the Save button.

View recorded actions

Open the created archive, you open the file with .MHT. The file opens by default in Internet Explorer web browser.

IN open file We are viewing whether all the steps leading to the error are written correctly, we read the description of each stage of the problem, check for the presence / absence of any secret data.

We send an archive to your friend by email to receive advice. File in format.mht can be opened when assistance Microsoft. Internet Explorer, Mozilla Firefox. from expansion Mozilla Archive Format and Opera.