Kyivstar mobile. Add an arbitrary phone number in the personal account of the mobile operator Kyivstar (Ukraine). Automatic Internet setup from Kyivstar

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I am a client of the Ukrainian cellular operator Kyivstar and a user of their web service my.kyivstar.ua. Like many other operators, Kyivstar offers a web version of your personal account, where you can view your account balance, call details, change the tariff, order or disable a service, etc.
They also recently launched a new version of their personal account new.kyivstar.ua. It has an interesting feature - adding another Kyivstar phone via SMS verification. I undertook to check it for vulnerabilities, since it actually gave the same access to the added phone as to my own, which did not particularly please me as a client.
The new site has the following interface for adding a phone:

Adding is done in 4 steps:
Entering a phone number

Selecting the option through joining via SMS (sometimes also through a static password, but it doesn’t show up for me)

Enter the received SMS.

Confirmation.

These 4 steps translate into a series of POST and GET requests. The last three requests in this series are responsible for adding a number after passing OTP verification.
And I decided to check: what if I repeat these requests without those responsible for SMS verification.
Let's take a closer look at these last 3 queries.
They look like this in the Google Chrome Developer Tool (Shift+Ctrl+I):

Merge.rpc requests are sent to account.kyivstar.ua/cas/merge/merge.rpc.
Contents of the first request:

The request contains the phone number to be added (097...)
Contents of the second request:

The third request to the address new.kyivstar.ua/ecare/addOrMerge is a GET request without parameters, confirming the previous two operations.

Next, I decided to reproduce these 3 requests again, after first deleting the phone number I had just added from my personal account.
I used the Postman application to reproduce it.

As expected, after updating the page, the phone was successfully added to your personal account.

What we have.
We can add any phone number to our personal account without SMS verification and manage it as our own, namely:

• view balance and call details
• view the PUK1 code and serial number of the SIM card, which allows you to replace the SIM card yourself
• add new services and change tariff plan
• and most importantly - transfer money from phone to phone

You can't think of a better gift for scammers.

As expected, I immediately contacted Kyivstar customer support and asked to provide me with the contacts of the security service or the responsible employee of the development department, so that they could describe in detail the essence of the vulnerability and how to reproduce it. As expected, my request was denied and they suggested that I send a description of the vulnerability either in the chat or through a universal form on the website.
Understanding the possible risks if a detailed description of the vulnerability were available to any customer support employee, I still insisted on my request, but again to no avail. Realizing that there was no other way out, I compiled detailed instructions for reproducing the vulnerability into a Google Docs file, wrapped it in a link through the clickmeter.com link tracking service, and sent it to the chat.
As I expected, my application caused a stir and increased interest among the company’s employees, which was reflected in the analytics of the clickmeter.com service:

The application was viewed by 22 unique users within 2 days.

Statistics show that the link was viewed from both computers and mobile devices. The geography of views was also not limited to the Kyiv office, the list included Kyiv, Lvov, Dnepropetrovsk, Tbilisi.
Analyzing the statistics, it becomes clear that the existing communication channel with the company is not intended for filing applications of this kind and can lead to information leakage and exploitation by third parties until the vulnerability is closed.

To give credit to the company, the responsible employee contacted me on the second day, thanked me and asked me to remove the link from public access. Over the next few weeks, the vulnerability was closed, and I was contacted again and informed that the application had been completed.

This story reminds us that we need to be more attentive to information security issues in companies of the size of Kyivstar, and create separate communication channels for this, to which only authorized employees will have access. Well, the company’s participation in bug-bounty programs or the creation of its own also has a positive effect on strengthening the security of services.

The resource www.kyivstar.ua is the official website of Kyivstar Ukraine, with the help of which all users of the company can find out all the necessary information, as well as use their personal account “”. On the company's official website WWW.KYIVSTAR.UA you will be able to top up your account, switch to a different tariff, send a free message to other users of the company, and even consult with a virtual consultant. All information of the Kyivstar Ukraine company is carefully organized into special sections and categories on the web resource. The main sections are located at the top of the company’s official website, and banners with current news, promotions, offers and tariffs are always displayed on the start page.

Additional features on the official Kyivstar website

Also on the Kyivstar Ukraine website there is a link to the official online store, where everyone can purchase various goods and equipment. In the upper right corner of the start page of the official Kyivstar website, you can change the language of the entire resource. To do this, you just need to click in the appropriate window and select Russian, English or Ukrainian. A little lower there will be a quick search line, a window for replenishing your account and a small section with the addresses of all Kyivstar stores, retail outlets and service centers. It is necessary to clarify that the information published on the company’s official website is always up-to-date and reliable. Therefore, you can safely use it to resolve your issues.

On the start page of the official website WWW.KYIVSTAR.UA you can use the new service of selecting a tariff plan by phone number. To do this, you need to enter your phone number in a special window, then the system will automatically select suitable tariff plans for you. If you went to the official Kyivstar website to find any information, but it didn’t work out for you, then you can contact the subscriber service of the mobile operator. The numbers are indicated at the very bottom of the resource’s start page. It is worth noting that representatives and consultants of the mobile operator will always help you resolve a problem or difficult issue as quickly as possible.

Also, this resource will help you get acquainted with the latest news, competitions and promotions of the operator. You can choose the current tariff plan based on your region to save money and improve the quality of services provided. Kyivstar always takes care of its customers!

Absolutely any smartphone that can even be called modern supports connection to a 3G network. Some even support the 4G standard, but so far this network is not very developed. In Ukraine today it does not exist at all, so the most relevant Internet communication standard is 3G. In order to use it, you need to be able to configure the service. This is what we will talk about today.

Setting up the Internet from Kyivstar does not take much time and does not require much effort. Most often, nothing is required from the user at all, but first things first.

Automatic Internet setup from Kyivstar

After purchasing a starter package and activating it (usually, this requires replenishing it with a certain amount, although it also happens that even replenishment is not required), the Internet is available to the user automatically. That is, the settings come to the smartphone automatically, are installed and activated themselves.

We call the operator

If, after activating the starter package, the Network is not available, then setting up the Internet from Kyivstar on Android must be done with the help of an operator. To do this, you need to call the operator and have a direct conversation with him in tone mode. However, sometimes Internet settings from Kyivstar can be ordered even in tone mode. At least it was possible to do this before.

In telephone mode, it is worth explaining to the operator that the Internet is not working and asking him to send automatic settings. He will ask for the smartphone model and send you the settings. You will then be required to accept them. At this point, the Internet setup from Kyivstar will be completed, and you will be free to access the Internet. If it is still not available, then move on to the next step.

Manual Internet settings from Kyivstar

First of all, we find the cellular settings of the smartphone. The "Data Transfer" function is responsible for accessing the Internet. It must be running (that is, the toggle switch must be active). Now you need to create a profile with manual settings. Depending on the model, the procedure described below may differ. But most often it looks like this:

• Go to "Menu" - "Options" - "Communication" - "Internet Settings" - "Profiles" - "Create a new profile".
• It is now very important to fill out the fields in your new profile as described below. Kyivstar WAP A&B (without quotes) must be entered in the "Name" field.
• In the "Access Point" profile we indicate wap.ab.kyivstar.net.
• If there are any other fields left, then we leave them completely unchanged.
• Save the profile. There is now a new account with internet settings.

Next, select the created profile as the main one for settings. It will be used to transmit data to the Internet. If you still don’t have access, you can try rebooting your smartphone. This helps, since often only after a reboot the new settings take effect. This is true not only for phones, but even for computers. This completes the setup of the Internet from Kyivstar, and now you can fully enjoy all the benefits of the Internet.

If everything still doesn't work out

Usually, the two above methods for setting up the Internet from Kyivstar are enough. But sometimes users are unable to connect to the Internet even after the completed operations. In this case, you can recommend deleting the available data transfer profiles and again asking the operator for automatic settings. A conflict between automatic and manual settings is quite likely (if manual settings were entered and automatic ones were ordered).

Also try setting up the Internet manually again, but be very careful to check that the characters you entered are correct. One wrong sign and there will be no access at all. If nothing works out again, then call the operator again and ask him to explain the procedure for setting up the Internet from Kyivstar on your phone for your specific model. Well, better - go to the salon of this operator. Vendors are often in the business of helping users set up access to the Web.

Even if they fail, this means that the problem is in the hardware or software of the smartphone. If the phone is new, then return it under warranty to the seller. And you can try to reflash an old phone that can no longer be returned to anyone. Many smartphones will connect to the Internet only after flashing, but this is difficult to do. Not everyone can competently reflash a phone, so it’s worth looking for a good service based on reviews.

More than 26 million subscribers use Kyivstar services. Taking into account market trends and meeting the needs of customers, the mobile and fixed-line operator Kyivstar regularly reviews the terms of provision of its services, develops client programs, promotions and adjusts tariffs.

Kyivstar Ukraine is innovation and a high level of service for customers.

Let's talk about the advantages of Kyivstar, the 2019 tariffs and the company's long-term development plans.

About Kyivstar

The mobile operator Kyivstar has been running its 23-year history since 1994. The company is part of the international holding VEON (formerly VimpelCom Ltd.) along with mobile operators from Europe, Asia, Africa and the CIS. The presence of such a serious shareholder determined the company's focus on a high level of service and quality of services provided.

Kyivstar is an exclusively Ukrainian brand that is recognizable not only in Ukraine, but also abroad. This is the first mobile operator to appear on the Ukrainian telecommunications services market. Currently, the company has a wide coverage network, and its subscribers are more than 26 million people.

In addition to providing uninterrupted mobile communications, Kyivstar provides home Internet services for 820 thousand users in Ukraine and roaming services in 195 countries. Kyivstar's technical equipment is constantly being modernized, thanks to multimillion-dollar investments. The company is among the largest taxpayers in the country.

Kyivstar: tariffs 2019

Tariffs for Kyivstar mobile communication services change regularly as the company develops new programs and comprehensive services. Innovations from Kyivstar are a response to customer requests and current market trends. The company, which is the largest in the country, must be the first to respond to the emergence of new technologies and services in order to once again confirm its status as the No. 1 operator and provider of telecommunications services in Ukraine.

Do you have many friends and relatives in different countries? Do you have to make a lot of calls abroad for work issues? Then this is a must read.

The Kyivstar company regularly updates tariffs on its official website, and the information presented there is the most up-to-date. Therefore, if a client has questions about tariffs and regarding new programs, the first step is to carefully study the company’s website.

For example, what new plan has been developed for network subscribers, how to switch or connect to a new plan, find the most profitable one, or how to find out which tariff plan calls are already being made - all this and much more is presented in a simple and accessible form on the official Kyivstar website.

On the main page of the Kyivstar website, the user should select the region in which he lives or receives the service, so that the information on services of interest is “linked” to the geographic location of the subscriber.

The list of Kyivstar services is so diverse that to better familiarize yourself with the details of the tariff plan you are interested in, you should visit the official website https://kyivstar.ua. The “Tariffs” section provides structured information on tariff plans for making exclusively calls, calls and using Internet services, conditions for those who have entered into a contract with Kyivstar.

Kyivstar tariffs are able to satisfy various client requests - from budget to premium packages containing the most complete list of services.

The new Kyivstar line is represented by 6 tariffs, the name of each of which contains the word “Unlim”. 4 tariff plans are available on prepayment and 2 on contract. At the same time, 5 TPs are available for Kyiv under a contract, and the monthly fee for some tariff plans is higher.

Tariff "Kyivstar 3G online"

The subscription fee is 55 hryvnia per month. It includes:

• 3000 MB 3G, 4G Internet (5 UAH for each 50 MB package after exceeding the limit, only 5 such packages are possible per day, after using which the speed is limited to 128 Kbps until the end of the day).
• 100 minutes for calls to networks of other mobile operators (0.60 UAH/min after exceeding the limit) and 1.60 UAH/min to landline phones.

Kyivstar 3G online is a prepaid tariff.

Tariff "Kyivstar Unlim Social Networks"

This prepaid tariff plan with a monthly fee of 75 UAH. per month focuses on unlimited access to popular social networks, which is obvious from its name and at the same time includes many more MB of high-speed 3G use | 4G Internet:

Tariff "Kyivstar Unlim Video"

The subscription fee for this prepaid tariff plan is 150 UAH. per month. Compared to those described above, the new tariff plans have added the option of free SMS, increased the MB volume for 3G Internet, increased the number of minutes for calls to the networks of other operators and added new online services:

Tariff "Kyivstar Maximum Unlim"

The most expensive tariff plan in the prepaid TP line - the monthly fee is 225 UAH. per month. The main advantage of this tariff is complete unlimited 3G, 4G Internet at maximum speed. In addition, the Internet SIM-pair service has been added:

• Unlimited calls on the Kyivstar network.

Tariff "Kyivstar 4G"

The first of a line of contract tariff plans. The subscription fee is 150 UAH. per month, and the TP itself is a slightly stripped-down version of “Unlim Video”. However, unlike Kyivstar Unlim Video, for the same money the subscriber receives unlimited 3G | 4G Internet at maximum speed:

• Full unlimited 3G, 4G Internet.
• Unlimited calls on the Kyivstar network.
• 150 minutes on the networks of other mobile operators and 0.60 UAH/min after exceeding the limit.
• 150 SMS (2 UAH for every 100 SMS after exceeding the volume).
• Unlimited access to the Kyivstar Go TV application on the "Light" tariff.

Do you have a missed call and don't know which mobile operator the call was made from? It will help you understand this issue.

Tariff "Kyivstar 4G Extra"

The tariff plan is absolutely identical to the “Maximum Unlim” tariff plan, both in terms of options and money, the subscription is 225 UAH. per month. The only difference is that this tariff is provided to subscribers under a contract:

• Full unlimited 3G | 4G Internet.
• Unlimited calls on the Kyivstar network.
• 300 minutes on the networks of other mobile operators and 0.60 UAH/min after exceeding the limit.
• 300 SMS (2 UAH for every 100 SMS after exceeding the volume).
• Unlimited access to the Kyivstar Go TV application on the "Light" tariff.
• Free access to the Kyivstar Football application on the Easy TP.
• Internet SIM-pair (an additional SIM card for a tablet or laptop with the same mobile number and a single account).

Kyivstar prepaid tariffs: summary table

mobile connection	Unlim 3G online	Unlim Social Networks	Unlim Video	Maximum Unlim
Subscription fee per month	55 UAH	75 UAH	150 UAH	225 UAH
Mobile 3G | 4G Internet	3000 MB	3000 MB	9000 MB	Unlimited
Calls on the Kyivstar network	Unlimited
Calls to other networks	100 min included	30 min included	150 min included	300 min included
SMS	-	-	150	300
Internet SIM pair	-	-	-	included
Kyivstar Go TV Light	-	Unlimited access
Kyivstar Football Light	-	-	-	Unlimited access
Social networks without restrictions	Facebook, Twitter
Music services	-
Video services	-	-	YouTube, 1+1 video, Megogo, Divan, DomTV

Tariffs under the contract: Kyivstar 4G tariff plan

mobile connection	4G	4G Extra	4G Ultra	4G Premium	4G Business	4G Business VIP
Subscription fee per month	150 UAH	225 UAH	350 UAH	475 UAH	500 UAH	1000 UAH
Mobile 3G | 4G Internet	Unlimited
Calls on the Kyivstar network	Unlimited
Calls to other networks	150 min	300 min	500 min	1000 min	1000 min	3000 min
Calls abroad	-	-	-	25 min	50 min	100 min
SMS	150	300	400	1000	2000	4000
Internet SIM pair	-	included	included	included	included	included
Kyivstar Go TV Light	Unlimited access
Kyivstar Football Light	-	Unlimited access

Additional packages and services Kyivstar

The Kyivstar company has developed additional packages and services for the various needs of its subscribers: Internet at night, profitable calls and SMS abroad, additional number, SIM pair and others. Here is a list of the most popular ones:

• Internet package Night *266*1# (10,000 MB for using mobile Internet from 00:00 to 08:00, monthly fee 30 UAH).
• Internet package Day Online *263*1# (1,000 MB for using mobile Internet from the moment of connection until the end of the day, monthly fee 15 UAH).
• Internet SIM-pair (additional SIM card for the Internet in a tablet or laptop with a single number and account, monthly subscription fee 15 UAH or monthly subscription fee 0.5 UAH).
• Extra money *117# or *117*250# (replenishment of a bonus account in the amount of 15 to 250 UAH).
• Super caller ID (you can see a hidden number when calling, but only if the call is from a Kyivstar network subscriber, daily subscription fee - 1.81 UAH).
• Anti-caller identification (mode of prohibiting the display of your number to another subscriber of the Kyivstar network, daily subscription fee - 0.65 UAH).
• Exclusive room (a beautiful room to choose from, cost from 300 to 50,000 UAH).
• Additional number (two numbers on one SIM card, daily subscription fee 0.43 UAH).
• Replacement of SIM card (not under warranty, i.e. after 2 years from the date of activation of the subscriber number - cost 25.00 UAH).
• "Favorite countries" service (favorable rates for calls to other countries, you can select up to 3 countries, connecting one costs 5 UAH).
• Beacon (service of determining the location of a subscriber by his number - cost 2.00 UAH for one determination or 0.53 UAH per day for 4 requests).
• "Pay for me" service (outgoing call at the expense of the subscriber you are calling - cost 1.00 UAH one-time + 0.50 UAH per call).
• SMS mailing (the first connection is free, the second connection is 5.00 UAH, the cost of 1 SMS is 0.38 UAH).

How to check your SIM card and phone for 4G support?

Ukrainian mobile operator Kyivstar offered its subscribers the option of checking their SIM card and mobile phone to support fourth generation communications.

To find out if your SIM card and phone support the 4G (LTE) network, you need to dial the following combinations:

1. *245*4# - SIM card support 4G standard;
2. *245*5# - 4G mobile device support.

Home Kyivstar: tariffs and conditions

The Kyivstar company offers its subscribers a simple and affordable service that combines several tariff plans for mobile communications services and 3G Internet, television and home Internet.

This method of consolidating services allows you to significantly optimize not only the level of customer service, but also significantly reduce the cost of the service provided to the consumer. According to the company, the savings reach 50% compared to the services that the subscriber will receive under each individual tariff plan.

To select the most advantageous tariff, the subscriber in the “Home Kyivstar” section on the company’s official website presses the “Select tariff” button, after which a variety of tariff plan options opens before him. From the proposed combinations of “Mobile communications”, “Internet” and “Television”, the client selects the most optimal one from the consumer’s point of view.

Advantages of this method:

1. Savings (combining services leads to a reduction in their total cost).
2. Easy payment (fixed line fees are paid from a mobile number account, which can be topped up once a month).
3. Technical support for all services also occurs from one center; by calling 466, the subscriber can receive assistance both on the supply of mobile communications and on other services.

The tariff plans described above are united under the common name “Kyivstar All Together”. Tariffs differ in their monthly fees depending on the locality where services are provided. The table shows the cost of subscription fees in the largest cities of Ukraine. To find out the exact cost of a certain tariff plan in your city, you need to select your locality on the official Kyivstar website, or data about it will be pulled up automatically through geolocation.

Kyivstar All together	Together. Plus	Together. Smart	Together. Extra
Cost per month in Kyiv	110 UAH	125 UAH	155 UAH
Cost per month in Dnipro	105 UAH	120 UAH	145 UAH
Cost per month in Lviv	105 UAH	120 UAH	145 UAH
Cost per month in Kharkov	105 UAH	120 UAH	145 UAH
Cost per month in Odessa	105 UAH	120 UAH	145 UAH
Cost per month in Zaporozhye	105 UAH	120 UAH	145 UAH
mobile connection
Calls on the Kyivstar network	Unlim	Unlim	Unlim
Calls to other networks	100 min	200 min	300 min
Mobile 3G Internet	3000 MB	6000 MB	Unlim
Internet SIM pair	-	-	included
Social networks without restrictions	Facebook, Twitter		Unlim
Music services	-	Zvooq, Fonoteka, Radio Kyivstar	Unlim
Video services	-	Kyivstar Go TV Light, YouTube, 1+1 video, Megogo, Divan, DomTV	Unlim
Internet
Speed	100 Mbit/s	100 Mbit/s	100 Mbit/s
Router price refund	"Router" service	"Router" service	"Router" service
A television
Number of channels	18	18	18
Video library	+	+	+

Home Internet and television services are also available in separate tariff plans.

Also, Home Internet users have the opportunity to order additional services that may be useful:

• "Week of Trust" - deferred payment for 7 days (order the service from a mobile phone *461 # or through "My Kyivstar").
• "Static IP address" service. Connection cost 10 UAH. and a monthly fee from 15 to 35 hryvnia depending on the tariff plan you use.
• The "Pause" service is the ability to suspend the tariff, and therefore the charging of the subscription fee for up to 180 days. The cost of connecting to the service is 10 UAH. Order the service *464*1#, disable *464*2# or using “My Kyivstar”.
• Services "Router from Kyivstar" and "Router Pro" - provision of a branded router for 300 hryvnia with a return of money to the account within 15 months or a professional router D-Link DIR-825 worth 1000 hryvnia with a return of 20 UAH. monthly for 25 months (in this case, you buy a router with a 50% discount).

Connection to all tariffs is free, subject to the availability of technical capabilities at your address; you can check it yourself on the Kyivstar website. In addition, for new subscribers there is a promotional 50% discount on the monthly fee for a period of 3 months from the moment of connection.

The promotion is available only to new subscribers! Promotional subscription fee for the "Unlim 100" tariff - 75.00 UAH. per month, according to the Unlim 300 tariff plan - 100.00 UAH.

In addition to mobile communication services and 3G Internet, the company also provides technical services to its subscribers. Online, the client can make an application for installation of equipment from Kyivstar and set up a connection.

Kyivstar promotions, customer loyalty programs

Working with clients involves developing flexible programs that will become attractive to consumers of the service. Here it is important to maintain the most optimal price/quality ratio, which is the main criterion for choosing a communications service provider.

At Kyivstar, they cope with this task in a timely manner and, probably, successfully, since the multimillion-dollar number of network subscribers is proof of this. The “News and Promotions” section from Kyivstar on the company’s official website contains information about current promotional offers for all types of services.

Detailed and current conditions for current promotions and special offers - follow the link https://kyivstar.ua/ru/mm/news-and-promotions

The list of services from the Kyivstar company is constantly expanding, tariff plans and promotional offers for clients, who are both individuals and legal entities, are changing, but one thing remains unchanged - customer care and high quality of services provided.

The company's motto is a combination of three words: “Simple. Innovative. Better". They contain the mission that Kyivstar has been adhering to for decades.