The best apps to quickly and completely diagnose your iPhone, iPad or iPod Touch. What to do in case of IPhone malfunctions So, in front of you is a brick that does not show signs of life

Checking the functionality of all components of an iPhone, iPad or iPod Touch using the tools built into iOS is almost impossible - Apple technology can tell you about IMEI, serial numbers, operating system versions, or data related to Wi-Fi and cellular modules.

But, if for some reason the screen malfunctions, the GPS stops giving out the exact location, and the sound hisses and breaks the speakers, then you will have to turn to the App Store - a digital store for iOS, where there are special programs for comprehensive or partial diagnostics of the details of a smartphone, tablet or player.

TestM

A multifunctional working platform for iPhone that can replace both a service center with professional craftsmen and other utilities available in the Apple store. And the main feature of TestM is an integrated approach. Sound, screen, touch calibration, storage, camera - in just 5-10 minutes, the result of the passed diagnostics will already appear on the display.

If there are green checkmarks everywhere, but the problem is not solved, then most likely it is time to contact the service center. If red checkmarks appeared somewhere, then the problem will have to be dealt with in several visits. Problems with internal storage? You will have to carry out operations of copying and deleting information. Are the photos blurry? So, it's time to calibrate the front camera.

In general, TestM is an excellent diagnostic program that can either tell you where to look for a problem or help with further actions (Checkee developers always leave hints and issue a verdict - they say, it's time to ask for help or fix problems quite realistically in semi-automatic mode) .

The platform is distributed free of charge, without ads and in-app purchases, and takes up a minimum of free space. Even the Russian language is included. Perhaps the best assistant in the App Store and can not be found!

AIDA64

A diagnostics help center that talks about Apple technology in two ways. Both from the point of view of a technical tool that lists the characteristics of an iPhone, iPad or iPod Touch (type of graphics accelerator, type of processor, display size, number of pixels per inch), and in the format of a diagnostic center that can check the health of the sensor and screen, battery and RAM, cameras and WiFi.

Testing is carried out, although superficially, but some important information is still given out - for example, how worn out the battery is, whether the screen is damaged, the load on the processor is correctly distributed, and what maximum speed can be achieved through the selected wireless point.

The AIDA64 center is available for free - the developers from FinalWire are even skeptical about advertising.

Geekbench 4

An iPhone diagnostic tool that conducts impartial performance tests of smartphones and tablets by processing various requests from the processor and RAM. Formally, the Geekbench 4 program can hardly be attributed to diagnostic tools, but in fact, the developers from Primate Labs help to find out if the smartphone copes with the load in the same way as the rest of the models in the series or if there are some performance problems.

For verification, special tables with results are provided that change in real time and are suitable for certain versions of iOS (for example, for version 12, the results are slightly better than for version 11 due to the optimization carried out by the developers).

The only problem with Geekbench is paid distribution. Let 70 rubles and not too much for such a check, but, most likely, you won’t want to measure performance for the second or third time.

Which allows you to diagnose hardware problems with Mac computers released before June 2013. But if your device is younger, ANT will no longer run on it: instead, the computer will use the Apple Diagnostics program.

In fact, both programs are not much different from each other. Unless Hardware Test has a simpler and older interface, while Apple Diagnostics has everything in a new “flat” stylish design. In addition, the latter is adapted to the latest Apple computers and diagnoses and recognizes problems with the internal hardware components of the computer, such as the motherboard, memory, and wireless devices.

If you think your Mac is having hardware issues, there's a handy way to check.

First, turn off the computer and turn it on while pressing the D key until the Apple Diagnostics loading screen appears.

After that, select the language - this will make it easier to work with the program.

The basic test takes two to three minutes. If no problems are found, you will see a corresponding message. But if there are problems, the system will not only find them, but also describe in detail what the problem might be, and for some problems it will offer solutions before contacting the service center.

Under each error you will find its unique code - if the problem is serious, it is better not to self-medicate. For warranty computers, you must contact, tell her the error code, after which experts will tell you what to do next. Do not despair if the Mac is no longer under warranty - as a rule, they know all the error codes and will be able to immediately tell you how much the repair may cost.

To exit Apple Diagnostics, turn off your computer. If you want to immediately contact the company's support, click "Get started".

And if you need to check the entire smartphone? And if not iPhone, but Android? There is an option!

The TestM application will help you check all the components of your smartphone and identify the most common faults. Moreover, special knowledge is not required. Even a child will cope.

Why run a smartphone diagnostic?

TestM is a new and very promising app for testing smartphones on iOS (App Store) or Android (Google Play).
Such an application should have appeared a long time ago. Minor malfunctions and the growing secondary market for smartphones required a quick and accessible diagnostic tool for the masses. That's what TestM became.

With TestM you can:

• check the performance of the components of your smartphone and see what needs to be fixed;
• when buying an iPhone by hand, ask the seller for a full TestM report to see the condition of the phone before buying;
• make a full report before selling your iPhone so that the buyer can see the condition of the phone.

Usually, the device is sent to a service center for this work. He did this a hundred times, when he suddenly began to hear the interlocutor worse, the connection became unstable, GPS or some sensors stopped working.


And the service is an eternal lottery: a rare master will miss the opportunity to earn. The smartphone will be repaired even if there is no malfunction. Although, believe me - this is not the worst thing that can happen. And TestM will help save time, money and nerves.

How TestM replaces the service center

At first glance, it may seem that there are hundreds of applications for checking and testing smartphones. More often, they access smartphone components directly, using information from them without processing. Is there a signal from the microphone? Great, it works. Are the sensors sending data? Working, all is well.


At best, Antutu or Geekbench will help you find out if the smartphone is overheating, if there are dead pixels on the screen. They will also show the general configuration and performance in parrots. In the best case (if you have root rights), they will show a direct set of data from sensors, without processing. In which only a professional service worker will understand.

TestM conducts full testing of smartphone components. Moreover, without requiring tools, additional equipment or root. You don't even need to understand modern technology. Any modern smartphone running iOS or Android can be tested with TestM.


The overall performance of the device and system performance is assessed already at the first start. In addition to these, TestM offers 2 sets of tests to choose from: quick and full. A quick test determines the quality of the main components:

• screen,
• conversational speaker,
• proximity sensor and accelerometer,
• cameras,
• microphone.

The full set of test exercises for a smartphone in TestM can do much more. You can test all types of sensors, network interfaces (including GPS), operation of hardware keys and vibration motor, camera components, and operation of the charger.


I recommend doing exactly the full one - more checks, higher reliability.

No knowledge needed - TestM will tell you what to do

Another thing is how TestM checks the performance of the smartphone and its components. Whereas conventional test utilities check software hardware responses to a test request, the TestM set of checks checks the actual operation of smartphone components. You look at the screen and follow the instructions.


Checking the screen requires you to swipe your finger across the entire surface. At the same time, the touch of the touchscreen is registered, the operation of the sensors is fixed, and the cameras form an image on the screen and pass their test.


The next test asks you to listen to the numbers played through the main speaker and enter them into a special form. Finally, the third part of the test triggers the reproduction of monophonic frequencies, which is simultaneously recorded by the microphone of the device under test.


Then TestM analyzes the received information and compares it with the database of the results of its own testing of similar devices conducted by the developers. They contain the accuracy of the sensors, the volume of the speakers, the sensitivity of the sensors and microphones.


Even photos - and those are analyzed by TestM using special algorithms: are there any excessive noises, are there dead pixels in the image?


A separate, and very big plus of this application is checking the touchscreen and 3D Touch. Without this utility, checking their work is not an easy task, oh, not an easy one.

The utility gives the final results in a visually understandable graphical report on the site, in the application or in the form of a picture that can be attached to the ad or sent to the buyer.


The report is clear and simple: everything is in order with these components of the smartphone, others require careful study, and still others show poor quality work.

After passing the test, the utility will tell you the addresses of the nearest service centers and show their location on the map.

What is TestM missing?

I have done full smartphone testing and analyzed the quality of smartphone validation with TestM. As expected, almost all tests allow you to accurately confirm the health of the device components.


You still have to use a little ingenuity. TestM does not use a flash and a light sensor to test the camera, so it must be tested in good light. Flash and sensors are separate checks, separation is necessary for accuracy.


A similar situation can arise when testing interfaces: it is worth checking whether they are enabled. And listen to the prompts correctly, otherwise nothing will work!

One more note: the "volume" of the accumulator in TestM is estimated approximately. For an accurate check, several charge-discharge cycles are also needed.

instead of conclusions. The App Everyone Needs

Shone Tell, co-founder of TestM, believes that this utility will help simplify the sale and exchange of smartphones in the secondary market:

“Hand-selling platforms such as eBay often allow sellers to gloss over the flaws of their smartphones and sell them for more than the market price. TestM is a great verification and reporting tool for buyers and sellers."

Sometimes it is difficult for iPhone owners to determine the malfunction on their own, especially if the problem is not visually determined. It often happens that the external microphone does not work. Phone owners do not pay attention to its malfunction for several months, since they hardly use it. When diagnosing, experts check even those functions of the iPhone, iPad, which are not known to the average user.

What should be checked when diagnosing an iPhone, iPad?

In order to conduct a quality diagnosis, you must keep the following list in front of you and follow it from beginning to end so as not to miss anything.

- Checking the physical buttons and the "vibrate" button in the iPhone. This includes the Home button (out of 10 presses, it should work 10 times), Power, volume control and silent mode. All buttons should work with the reaction of the phone and a characteristic click. When you turn on the silent mode, a vibration signal should work.

- iPhone network check. With the SIM inserted, it is enough to make a call. With this call, you can immediately check the following two points.

- Test microphones and speakers and iPhone headset. This is easy to do when calling. It is enough to have two phones with you. You need to call from one to the other, bring them to your left and right ears and count to 10, pausing between words. All numbers should sound clear on both phones. This way you can check the internal microphone and speaker. To test the external microphone and speaker, you need to turn on the speakerphone and repeat the test. Also at this point you can check the headphones, three buttons and a microphone on the headset.

-Check iPhone proximity sensor. When making a call, you need to cover the top of the screen with your hand. This is a command to the phone to turn off the display and touchscreen so that the speakerphone does not turn on during a conversation.

- WiFi If the iPhone shows 1-2 bars 10 steps from the router, on the Wi-Fi network indicator, this means that the Wi-Fi module and antenna are working properly.

- Test camera and flash. To check, you need to photograph a dark plane with a flash. In photographs, the flash should spread strictly from the center of the photo and not light up any one corner. When shooting near (3-4 cm), the camera should focus on its own. Don't forget about the front camera. In the resulting photographs, you need to look for dark spots or stripes.

- iPhone display (screen) test In order to make sure that the screen is of high quality and well installed, it is enough to press the glass next to the speaker and next to the Home button when the screen is on (preferably with a dark background at full brightness). You don't have to press hard, just a light touch is enough. If spots appear on the screen when pressed, this means that the screen is either of poor quality or poorly installed. Also, the display should not have dead pixels (bright colored dots that are clearly visible when turning the iPhone on and off)

- iPhone charging/sync connector check Judging by the name of the connector, its task is to charge and connect the iPhone to iTunes. If, when connected to USB, the computer responded with a characteristic sound, and the phone was charged at least 1%, the test can be considered successful. In iPhone models up to and including 4S, this connector also transmits an analog audio signal. This means that it should stream music when connected to a docking station with speakers. You also need to visually check the connector for debris and dust inside.

How to do a complete diagnosis of iPhone, iPad and Mac?

If you buy a phone "by hand", it would be best for you to arrange a meeting with the seller in our service center and ask our specialists to check it. When checking, our specialists, in addition to the main diagnostics, will also check the moisture sensors and the presence of traces of soldering on the iPhone, iPad, Mac motherboard. These are very important factors that affect the condition and cost of the device.
Also, during the diagnosis, our specialists clean the phone, including hard-to-reach places such as the speaker, connectors, microphones, etc.

This manual is also for iPhone Xs and Xr

Is your iPhone malfunctioning? Has he stopped responding? Are you unable to hear your interlocutor? Started turning off? And you don't know what to do? Take it to our APPLE-SAPPHIRE service center immediately so that our technicians can diagnose it and determine the cause of the failure.

iPhone diagnostics (iPhone) is a procedure that helps a specialist to accurately determine the malfunction of the device. After it is carried out, the specialist will be able to name the exact terms and cost of repairs. Only a professional should be responsible for this process. Trying to identify problems with the device through third-party programs, you expose your smartphone to various threats.

iPhone diagnostics is a mandatory and important procedure that largely determines the efficiency and success of repairs. Of course, in most cases, the user can describe what is not working and what the probable causes of the failure might be. But it often happens that he has no idea what the problem could be. At the same time, it is simply impossible to do without diagnostics of all components of the device.

Our APPLE-SAPPHIRE service center offers not only fast and professional diagnostics, but also repair of original components with a long warranty.

Any repair services, original spare parts, affordable prices - you can find everything with us. Thanks to a profitable and balanced set of qualities, our workshop is considered one of the best in Moscow.

How is the diagnosis of the iPhone (iPhone) and its subsequent repair

Knowing about us, you will not look for a long time where to repair iPhone. At the same time, you do not have to go to the service yourself - you can use our courier delivery.

Before quality repair of the device, our master performs the following operations:

• Device diagnostics, which takes place in 2 stages. First, the connector, control and charging buttons are diagnosed. In case of malfunction, we turn on the gadget. If it does not turn on, we send the smartphone for diagnostics. The next step is to check the health of each individual component and motherboard. The system is checking such parameters as the operation of Wi-Fi and GSM antennas, power consumption, camera and display backlight. We perform all these operations free of charge and they take no more than 30 minutes.
• Once the type of malfunction has been determined, we inform the client why the smartphone is broken and what is needed to fix it, including the cost and repair time. The repair time of varying complexity may vary, but in any case, we have the minimum:

- to replace the display from 30 minutes. Exactly the same time will be spent on installing buttons and a touchscreen.

- remove old and install new cables, connectors, speakers, etc. – much more difficult operation, which can take from 40 minutes;

— change the SIM reader or the body part — from 50 minutes;

- antenna module, controllers, microcircuits - from 2 hours;

– cleaning and restoring a smartphone after mechanical damage or moisture is the most difficult operation (after all, our masters will have to check all the components, many of which require replacement), which can take from 3 hours of work.

• After the repair, we perform testing and provide a guarantee and components.
• Our rates are the most affordable in Moscow. Just look at our price list or dial the operator - and you can see for yourself.

Why iPhone diagnostics (iPhone) is it better to order from us?

1. Courier delivery of the device

Each of our clients can use the courier delivery service. The master will be able to come to your office or home and deliver the smartphone to our workshop.

1. Free diagnostics

Pre-repair diagnostics, which is carried out before starting work, is carried out using software, special tools and equipment. The accuracy and efficiency of the results are guaranteed.

1. Guarantees

For all work and components, as mentioned above, we are ready to provide guarantees. All work that falls under the warranty period, we produce free of charge.