How to find out the account replenishment on. How to check account replenishment. Checking without a check by contacting online support

Troika is a universal transport card with a top-up account. Operates in underground and surface transport, the monorail of the city of Moscow. Works on the principle of an electronic wallet. The passenger replenishes the card account with a certain amount of money. When entering the metro or tram, he applies plastic to the reading device of the horizontal bar and the cost of the trip is deducted from the electronic wallet according to the selected tariff. Thus, the card needs to be replenished periodically.

Remotely (remotely) via the Internet;
Using the card, directly at the points of sale, at a special terminal.

One of the easiest ways to find out the remainder is to check it at the yellow information terminal, which are located in the lobbies of almost all Moscow metro stations. With the help of this equipment, you can find out how much money is left on the account when the tariff period TAT, "90 minutes", etc. expires.

For information, simply place the card on the reader on the yellow wall terminal. After a few seconds, all available information on the document will appear on the screen.

If the media contains a certain number of trips (TAT Three), it can also be checked. This is done in the cabin of any ground public transport. When entering the bus, put the card to the validator and look at its screen. It always displays the remaining number of trips. If the medium contains a suburban electric train pass, it can also be checked by holding the medium to the printing ticket terminals located at railway stations. It can also be done by the cashier at the ticket office. The train controller at his terminal also sees the validity of the pass. Another way to find out the balance is to use the terminals. This can be done at the kiosks of the Mostransavto State Unitary Enterprise, in the terminals of the official partners (Megafon, Eleksnet). You can also check at the Aeroexpress ticket offices.

Check the balance of the Troika card via the Internet online

There are currently no online verification services on the network. The official website of the transport card does not provide any services for manipulating the account, except for its replenishment. Therefore, it will not be possible to find out the balance by card number directly.

The easiest way to check online is to download the “My travel card” add-on to your smartphone.

The difficulty is that it only works on smartphones that support NFC technology and run on Android OS and are connected to the Internet. The application allows you to check, replenish the account, enter information about the purchased ticket to record it on the media online. Another disadvantage of this system is its dependence on the mobile Internet. It is not available everywhere, and the application does not work without a network connection. Along with this service, currently, another one is gaining popularity. It works almost the same way, it needs an NFC function. Before using it, the smartphone must be connected to the Mobile Ticket service. The contract is concluded in the salons of cellular communication. Now you can pay for travel using your smartphone online. To do this, you just need to touch the phone to the reader on the turnstile and the fare will be paid. In this case, if the document's account is reset to zero, it will be automatically replenished from the account of the mobile device. You can find out the bill of a travel document as follows:

Open the program;
Enter the main menu;
Go to the Balance tab.

Both of these methods are equally reliable. However, they are not quite convenient, since they require a rather complex connection. In addition, not all devices have NFC functionality. Problems with the operation of the online service may arise from the owners of devices on the iOS operating system.

Balance check by phone

When using a Troika card, you can find out the balance by the card number using a mobile phone and not connected to the Internet. To do this, do the following:

Call 3210 (customer support);
Press button 4;
The call will be forwarded to the operator;
Request a balance.

Currently, these three methods are the most secure and reliable methods for remote account verification. At the time of the introduction of this document, its creators announced the appearance on the website of the "Personal Account" section, in which the passenger could check all the information (check and replenish the wallet, find out the number of trips and when they were made, etc.) via the Internet. Almost two years have passed since the announcement, but a personal account for Troika card users has not appeared on the site.

Checking Troika's balance via the Internet

The service is currently unavailable, as work is underway to create a corresponding resource. The transport service responsible for the release of Troika is responsible for the fact that the timeframe at which such an operation will become available is unknown. However, it is planned to launch a personal account, where it will be possible to check the balance on the card.

Find out Troika's balance using the mobile app

A simple method of obtaining information about the card balance and remaining trips is to read it through a tablet or smartphone based on Android. In order for the application to work without interruption, the mobile device must have access to the contactless type NFC technology. To get information about the state of the account in this way, you must:

Install the Troika. Balance check ".
Attach the card to the back of the device where the application is installed.
Wait for the information to be displayed on the screen of a smartphone or tablet.

Before applying the card, you need to make sure that the NFC function is working properly. In the event that it was not found in the settings, you can contact the service center to configure the application or explain how to do it yourself.

Checking via a mobile application is convenient because it is available around the clock, even without access to the Internet.

Receiving information about the state of the account by number 3210

Alas, a call to short number 3210 will not allow the user to check the status of Troika's account. No matter how often people write about it on other sites, this method is not correct and never was.

Find out Troika's balance in MKB terminals

Another way to check the balance of funds is provided by the ICD terminals. It is enough just to find the nearest payment terminal with the possibility of replenishing the Troika on the website of the Credit Bank of Moscow and go to it with a card. In the terminal menu, press: "Transport cards", and then select Troika. The screen will display information about the state of the balance, if necessary, the card can be replenished.

Check the balance using the information terminal in the metro

At each subway station there is a universal information terminal, which allows you to find out information about the state of the account. The verification operation is extremely simple. Step-by-step instructions for its implementation:

check if the terminal is active;
attach the card to the yellow circle on the device panel;
wait for the information to appear on the display.

When such a check is carried out, the following information is displayed: the amount of available funds and the entry of the pass to the card. If it is, you can see the number of remaining trips and see the expiration dates.

Find out how much money there is on Troika in the vehicle

You can also check the balance or the number of unspent trips on the card when entering the salon of a bus, trolleybus and other vehicles: the remainder is displayed at each pass through the validator. As statistics show, most of the users use this particular method, since it is the simplest in comparison with the rest.

Many residents of Moscow and the Moscow region use the Troika electronic card, but not everyone knows where and how it is possible, although there are various methods for this that are very convenient for users. Let's consider the possibilities in more detail.

Troika e-card: check balance

Check the balance of the Troika card through the terminal in the metro

If you still don't know how to check the balance of a Troika card, then this can be done at the terminal in the metro, which are installed at each subway station.

Check the balance of the Troika card through the terminal in the metro To find out the balance of the Troika card using the terminal at the metro station, you need to put the card to the yellow circle on its front panel and wait a few seconds (see the picture above). The following information will appear on the screen:

the balance of funds on the Troika card;
whether any travel card is recorded on the card (if it is, the number of remaining trips and the validity period will be displayed).

Find out the balance of the Troika card by phone

The fastest way find out the balance of the Troika card- this is a call to the short number 3210. To check the balance, you will need to give the ten-digit number of the Troika card, which is indicated on its reverse side (see the picture below).

ATTENTION!!! According to the reviews of users of the CheckBalans.ru site, the method of calling the short number 3210 does not work (the operator refuses this service), use other methods. Best regards, Site Administration.

This method of checking the balance of funds on the card is very convenient, since you just need to call and find out the balance of your Troika.

Checking the balance of the Troika card by phone

Viewing the balance of the Troika card when driving

In general, to find out the balance of an electronic Troika card, you just need to use it. For example, on the bus, you attach the card to the validator, and the screen displays:

the number of remaining trips, if the card is recorded on the travel pass;
the remainder of the balance, if the card is used at the "Wallet" or "90 minutes" tariff.

Check the balance of the Troika card on the validator The same information can be seen on the screen of new-design metro turnstiles, which are now being installed at new stations of the Moscow metro, and are gradually being replaced by old ones.

View the balance of the Troika card on the metro turnstile If you constantly use the Troika card, you can easily monitor its balance and know exactly when to top up.

Check your Troika card balance via the Internet

Also you can at any time of the day or night check the balance of the Troika card via the Internet using the mobile application on your smartphone or tablet. To do this, you need to install an Android application that allows you to check the balance of the troika. But there is a certain limitation here - your device must support NFC contactless technology.

Find out the balance of the Troika card via the Internet To find out the balance of the Troika card via the Internet, just hold the card to the back of your smartphone, on which this application is installed (download the application for free on the official website play.google.com). All information will be displayed on the screen. There is another very good application for Muscovites - "Transport Cards of Moscow". With its help, you can find out information about most transport cards of the city of Moscow and the Moscow region, for example:

Tickets "United" and "90 minutes";
TAT tickets;
Troika transport card;
Transport card Mosgortrans;
Bank cards with a transport application;
Social cards of a Muscovite, student, student.
Universal electronic card;
Arrow card balance.

In order to use it, you need to install the application on your mobile phone (download the application for free on the official website play.google.com), turn on NFC, launch the application and attach the transit card to the back of your phone. Information will be displayed on the application screen:

ticket type;
validity;
the rest of the trips;
cash balance;
start time of the trip.

Find out the balance of the Troika card via the Internet

ATTENTION! Not all devices support reading all of the listed cards. The details of compatibility will be updated at the following link

In the future, the developers promise that check the balance of the Troika card it will be possible via the Internet using a separate service on the official website. In the meantime, use the methods described above.

It is convenient to pay for travel on public transport in megalopolises with a Troika card. After reading the information provided below, you will learn how to replenish the card balance with cash, track the receipt of money via the Internet and in other ways.

Troika transport card

A specialized plastic product, the so-called Troika transport card, allows you to economically pay for trips in public transport in Moscow. A plastic wallet can be used to pay for travel on trams, buses and trolleybuses, metro and suburban trains, provided that tickets for the relevant fares are activated in a specific order. The following types of tickets are valid in Moscow:

A single ticket for a limited number of trips by metro or surface public transport;

90 minutes 1 trip by metro with a change (unlimited) to a bus, trolleybus or tram within 92 minutes;

TAT - an assortment of passes for a limited number of trips by land transport;

Suburban train tickets.

A plastic wallet can be replenished with money in the range of 2,500 rubles (maximum one-time payment), and the tariffs for TAT, metro and commuter trains can be activated. Troika is purchased on a bail of 50 rubles at any box office, be it the metro, Mosgortrans or suburban passenger companies. "Troika" is available in the offices of MTS, Megafon, Svyaznoy, Europlat, in the offices of banks OJSC BMB and OJSC MKB. The deposit can be returned when the card is returned to the cashier. The balance of the Troika to be purchased will depend on the cost of travel in a particular mode of transport and the number of intended trips. There are several ways to control and replenish a card account.

How to find out the balance of a Troika card

If you are in the metro, the easiest way to control the balance of the Troika card is to use the information and reference terminal. All lobbies of the Moscow metro are equipped with these yellow devices. It is enough to bring the plastic to the reading element of the terminal in order to get acquainted with the information on the device monitor:

Find out the balance of funds on the card account,

View the number of valid travel fares linked to the card ("Single" or "90 minutes")

Clarify the number of remaining trips at these rates.

If a plastic wallet is used to pay for trips in ground public transport, then when paying for the next transfer (plastic is applied to the validator), the number of remaining tickets at the TAT tariff is displayed on the screen. To check the balance of the Troika card by number, you can call the help desk on the short number 3210. The operator will inform you about the presence of unused trips tied to the service and the balance of monetary units on the account. The number of tickets for commuter trains activated on the card can be obtained through railway terminals, from the cashier of the suburban ticket office or in the train cabin from the controller, who checks the presence of tethered tickets using a portable terminal.

Online - account verification capabilities

You can find out how much money is on your Troika card, as well as manage your card account through a special mobile application for smartphones with NFC support, controlled by the Android or iOS operating software. The app is called Mobile Ticket. Through this program, you can control the balance. The application (Finance tab) provides for the following account operations:

Replenishment,

Blocking,

Linking the required tariff plans to the map,

Payment for a monthly, quarterly or annual pass.

Another application for Android devices with NFC support is the development of JSC MKB " My travel card»Here you can also find out all the necessary information online, as well as check the balance on Troika and, if necessary, transfer funds to your card account from a bank card protected by 3D Secure technology. Both methods are convenient and reliable to use, but it can be difficult to install the software application, since not all smartphones support it. A lot of useful information about the advantages of the Troika card, as well as instructions for using mobile applications for replenishing an account and controlling the balance, is posted on the troika.mos.ru Internet resource. Currently, this resource does not yet allow you to check the balance on Troika through your personal account. But it is known that such a service is being developed, so checking the balance and managing the card account via the Internet is a matter of the near future.

Methods of replenishing the balance of the transport card

You can deposit money to your Troika card in several ways:

Direct top-up with tariff plan binding:
In the metro through ticket terminals, lobbies or at the box office;

At the points of sale of Mosgortrans;

Through partner networks of terminals;

Ticket terminals and ticket offices of suburban railway stations.

Remote top-up via the Internet from the official online service mos.ru:
from a Viza or MasterCard bank card;

from the mobile phone balance of telecom operators MTM, Megafon, Beeline, Tele 2;

from the Yandex.Money electronic wallet;

from an electronic wallet WebMoney.

Transfer of funds to the Troika card via Internet banking from Sberbank, Alfa-Bank. "

It should be noted that after the remote transfer of money to the Troika account, the funds remain in the payment status, and you will need to activate them for the tariff plans corresponding to the required trips. Before each next remote top-up, it is necessary to check the balance, since the action will be possible only after all unbound tickets have been recorded. Binding of tickets to the funds available on the transport plastic is carried out in the information and reference terminal corresponding to the required tariff. You need to select the "Remote top-up" mode, put the card to the reader and wait for the text on the monitor to appear on the successful activation of the payments made. Also, this procedure can be carried out through the Megafon terminals. The advantages of using transport plastic are obvious:

A ticket for any type of urban public transport is always with you;

Money is read off the card on a priority basis, taking into account the favorable tariff;

The holder of a plastic wallet gets rid of the need to waste time in line to buy a ticket;

You can replenish your account at any convenient time and in the most suitable way;

The card is protected;

The balance does not expire if funds are not used.

Today Qiwi is one of the fastest and most convenient payment systems in the CIS. You can replenish your or someone else's wallet in a variety of different ways. Unfortunately, sometimes this abundance of possibilities becomes the cause of technical failures, which makes it necessary to check the status of transactions in Qiwi.

The easiest and fastest way to check the status of a Qiwi payment is by using the check issued when replenishing the wallet in the self-service terminal.

This requires:

Usually, it takes several seconds to process the process, but depending on the speed of the Internet and the load on the servers of the payment system, sometimes the operation can take more than one minute.

All the necessary information to fill out is contained on the check. You will have to try hard to mix up or enter the data incorrectly, as a hint appears when you select a field on the receipt image.

Checking without a check by contacting online support

Unfortunately, users are not always able to check the status of a transaction using a check. No one is insured against the loss of an important receipt, besides, the terminal may not issue it at all. To check the status of a Qiwi payment without a check, you must follow the link below and be sure to fill in the fields with red asterisks.

Checking the status of Qiwi payment by phone

You can check the status of a Qiwi payment without access to the Internet. To do this, you need to call the support service of the payment system, the number of which is indicated at the bottom of the check. Having contacted the operator, you need to tell him the details specified in the receipt from the terminal.

Track the payment in your personal account

After authorization in the service, you need to go to the "History" section, then you will need to select the date of the transaction and then the information about the payment will be displayed automatically in the most detailed form.

Reasons for not being credited

Most of the operations in the Qiwi payment system occur without any problems, however, no one is insured against technical failures and malfunctions. The main reasons for the lack of enrollment.

Fast replenishment of the account of mobile services, Home Internet and MTS TV with a bank card on the MTS website.

Set up automatic mobile top-up
With the Auto Payment service, the balance of the MTS mobile phone will be automatically replenished from your bank card. You choose the conditions for auto-replenishment yourself.

Top up your account from your phone anywhere
Download the "MTS Money" application to your phone and replenish the accounts of mobile communication services, Home Internet and MTS TV anywhere at any time.

Dial the number 1117 4 9 (if you are in the region of connection to the MTS network and on the territory of Russia) or number +7 (495) 766 01 66 (in international roaming) and, following the system prompts, top up your balance from your bank card. There is no additional commission for the payment.

Other payment options

MTS showrooms
You can top up your account in any MTS salon. You can pay for MTS services without commission through the terminals installed in the salons. When paying at the box office, a commission of 5% is charged, but not less than 10 rubles.
Payment by personal account number
You can replenish your account by the number of your personal account in the MTS showroom or through the MTS Money Wallet service.
Prepayment invoice
You can get an invoice for prepayment right now using your MTS Personal Account.
Payment by bank transfer
You can pay for communication services by bank transfer

At the current time, virtually every person has a bank account. It can be either on a bank card or on a savings book. Check replenishment facial bills seems acceptable with the support of an ATM, a personal visit to the bank, via the Internet and a mobile phone.

You will need

identity document, ATM, mobile phone, bank card, passbook, computer with Internet access.

Instructions

1. If you have a current account on a plastic card, go to the ATM, make sure that it belongs to the bank where you got the card. Insert the card into the slot for accepting cards, enter the PIN-code, the one that was sent to you in an envelope by mail together with the card, or issued at a branch or central office of the bank. Select the status on the ATM monitor bills and find out how much money is currently on your card. Display it on the screen or print it on a receipt.

2. If the current account is on a savings book or on a bank card, make an individual visit to the branch or the central office of the bank, where the individual account is opened. Express your request to the bank employee to check the replenishment of your face bills... Submit your identity document. If you have a savings book, show it, if you have a bank card, provide its details (number bills, card number) and say the code word that you invented at the end of the agreement with the bank. After checking the information provided, the bank employee will give you the information you need, asking you to sign for its purchase.

3. The whole bank has its own website, go to the main page and register. Enter the cell phone number in the required field, later an sms with a password will come to it, enter it. The support service operator will call you back and tell you how to identify yourself on the site. Later, you can, by entering your username and password, check the status of your bills on a card or savings book without leaving home.

4. Call the toll-free number of the bank's support service where you registered your current account, switch the phone to intonation mode. Using the commands on the answering machine, enter the required information. And you can easily learn about facial replenishment bills .

5. Connect the mobile bank service at the branch or the central office of the bank. You will pay a monthly subscription fee for it. You will receive notifications in the form of sms about the movement of funds on the card or savings book.

There are several ways to find out the balance of a Troika card, each of them is convenient in its own way, you just have to choose the one that suits you.

Checking Troika's balance via the info terminal

To check how much money is left on the balance of the Troika transport card, as well as to find out the expiration date of the tickets on the Troika card, hold the Troika card to the yellow information terminal. The terminals are located in the lobbies of metro stations near ticket offices. After you bring the Troika to the circle of the terminal, all the information on the card will appear on the screen.

When paying for the trip

When you pay for a ride on any public transport, the validator screen displays the number of rides, minutes and money remaining on the card. This is the easiest and most reliable way to find out the balance of your Troika card.

How to check your Troika balance online

It is impossible to check the balance of the Troika card by the card number via the Internet. But if you have an Android phone with NFC support, then you can use the following method to check your balance.

By phone

Owners of Android phones with NFC can check Troika's balance via their phone by downloading the app "Transport cards of Moscow" or "Troika. Balance Check "... Launch the app and hold the card to the back of your smartphone. The Troika card balance and the number of remaining trips will appear on the screen.

How to find out if your phone supports the NFC function:

open the "Settings" menu on your phone;
select the "More" menu;
if the line "NFC" appears in the list that opens, then activate it. If the line is missing, then your phone does not support this function.

Applications for the iPhone and Windows Phone are not yet available.

In the mobile application "My travel card"

If your Android phone is NFC-enabled, you can check Troika's balance via the app "My travel card"... To do this, launch the application and present the card for a few seconds. For IPhone and Windows Phone, the application is not available for download.

Through the "Mobile Ticket" service

If your phone is connected to the Mobile Ticket service, you can find out the balance on your Troika card in the Balance tab.

How to check a train ticket

To check the subscriptions for electric trains (suburban trains), you need to find a ticket machine and attach a card to it, or at the ticket offices of the Central Passenger Training Center, MTPPK. The controller in the train using its portable terminal can also check the subscription recorded on Troika.

Check balance by card number

Unfortunately, it is not yet possible to find out Troika's balance by card number. We have listed all the available ways to find out the balance and balance of trips.