Data verification and client verification

What should I do if I entered the wrong PIN three times on my phone? How to unlock an MTS SIM card without a PUK code? There are several options for getting out of this situation, both with a direct appeal to the office, and remotely.

PIN and PUK codes are a unique digital sequence of numbers that is assigned to each SIM card to protect it. Now both codes are printed on a plastic base, to which the MTS SIM card itself is attached, under a special protective layer. Previously, they were transmitted in a sealed envelope. The purpose of the PIN is quite transparent: it must be entered every time you insert a SIM card into the device or reboot it, if this function is installed. But why do you need PUK? And what if it is lost? Let's tell you more.

When you may need a PUK code

The PUK code consists of 8 digits and is required only if the PIN was entered incorrectly three times and the SIM card was automatically blocked. Without this password, it is impossible to "reanimate" it. The PUK cannot be changed.

You have 10 attempts to enter this code. If you have lost the documents issued upon connection and do not remember the password, it is not recommended to enter it at random. After 10 attempts have been exhausted, it will no longer be possible to unblock this SIM card: you can restore the number only by obtaining a new SIM. But before the shutdown, you can find out your PUK code and return the card to working capacity without replacing the media.

SIM card recovery methods

There are two ways to unlock the MTS SIM card if the PUK code is lost. Both involve contacting the operator: this can be done in person at the office or by phone.

At the MTS office

When you receive a SIM card at the operator's office, you also receive digital security passwords with it, which are hidden under a layer. The layer is easily erased with a coin. Passwords are needed so that no one else gets access to your card. If PIN code protection is set, after turning on the phone, only the person who has these passwords can use the card.

There are several ways to find out the codes or restore them if you forgot:

By looking at the passwords on the documents received when purchasing the card.
Applying with a passport to the MTS service salon.
By calling the call center of the operator.

The SIM card must be registered to you. It is required to apply to the office only with a passport, otherwise employees do not have the right to disclose such information. If you call the contact center, you will also have to dictate your passport details so that the employee can verify them and be able to provide you with information.

PIN code

Consists of four digits. Entered on the phone every time the device was turned off. The SIM card is blocked if the password is entered incorrectly three times. If you wish, you can easily disable this password in your phone settings. For this you will need:

Go to device settings.
Find the "Security" menu.
Find the "SIM Lock" item (or any other item that contains the abbreviation SIM).
Disable the protection of the device with a PIN code, after entering it correctly in the input field that appears).

If the SIM card was still blocked after three incorrect entries, the subscriber is prompted to unblock it by entering the PUK code. If the offer does not appear, you should dial the USSD command yourself **05*PUK code*new PIN#.

The PIN code can be changed independently and without blocking the card. There are two ways:

Through phone settings.
Using the following USSD command: **04*previous PIN*new password*repeat new code*#.

When changing the password, you can set it with more than just four digits. The new code can contain from 4 to 8 digits, letters or special characters cannot be entered.

PUK code

The second stage of protection of the SIM card of the MTS subscriber. Numeric password that already contains more digits. Enter it, set a new PIN and you can use the card again. If the documents on which the code was indicated are lost, it will be possible to obtain it only at the office or by calling the operator. You cannot change the PUK code yourself.

If the PUK code is also entered incorrectly 10 times, the card will be completely blocked. It will be possible to access it again only by contacting the MTS office with a passport and replacing the SIM card. All security passwords on it will be new. The replacement of the SIM-card is carried out in the offices free of charge, the number remains the same.

MTS customers have the opportunity to independently manage their account and services. By logging into your personal account, you can familiarize yourself with the entire list of actions regarding your mobile number. You can also get more information from the customer service center and the operator. There are situations when a client is interested in how to find out the Puk code of an MTS SIM card? Such data is required mainly when blocking a SIM card.

What is a PIN and PUK code?

The PIN code is a special identification number that is assigned to the user's SIM card. It consists of four digits and is used to protect the number. The introduction of such a code confirms permission to use the SIM card. The four-digit combination is indicated on the starter pack. It can be changed to another at any time. You can turn off the PIN code prompt in your phone settings. In the event that an incorrect data entry occurs within three attempts, a PUK code consisting of eight digits is requested. This is a kind of password that allows you to unlock the SIM card. The combination is also indicated on the starter pack. With its introduction, ten attempts are allowed. If they are incorrect, the card is completely blocked.

How to quickly find out information about the PUK code?

If the user does not have data on the PUK code, but he really needs it, you can use the well-known options. These include:

Internet assistant. You need to enter the service using your mobile number and password. If you don't have a personal account, you need to create one. Next, in the right corner, the section "PIN, PUK codes" is selected. All the necessary information will be listed here.
MTS service. You need to call 0890 and then follow the operator's instructions. Before contacting the number, you must have a passport and answers to code requests.
Customer Service Center. The presented option is most relevant for those who are not very versed in managing services and settings. Information about the PUK code is provided only to the owner of the number or authorized person. To obtain them, you need a passport or other documents confirming your identity.

You must carefully enter the PIN code so that in the future there will be no problems with blocking the number. Often, data on codes is lost, and it is almost impossible to restore them without the help of a specialist, and you have to spend time finding a solution to the problem.

Each MTS SIM card is protected by special digital passwords - PIN and PUK codes. At the request of the subscriber, the function of entering a PIN code after each switching on of the phone can be enabled. Such protection guarantees the safety of your data stored on the number if the SIM card is in the hands of a fraudster. However, it was not without pitfalls here. If you enter your PIN incorrectly three times, you will need to enter the PUK code to unlock your SIM card. If you make a mistake 10 times when entering this code, the number will be blocked. Trying to guess the password is useless, it is wiser in this situation to think about how to find out the PUK code on MTS. So you can avoid blocking the number and the resulting problems. after an incorrectly entered PUK code is quite problematic, so it's better to find out. There are several options to get this code and we will consider them all.
You can find out the PUK code on MTS:

By contacting the nearest MTS office with a passport;
By calling the help center;
Through the personal account of MTS;
In the documents received with the SIM card upon purchase.

The most effective way involves a personal visit to the MTS communication salon. You will be given a code without any problems, but on condition that the number is issued in your name. If you do not want to go to the operator's office, you can try to find out the PUK code remotely, for example, via the Internet or by calling the help center. True, there are some nuances, which we will discuss in this article.

Attention

If after three attempts to incorrectly enter the PIN code, the field for entering the PUK code still does not appear, dial the following command on the phone: **05*PUK*PIN#.

Find out the PUK code through the MTS office and call the operator

As stated earlier, the subscriber is given 3 attempts to enter the PIN code and 10 attempts to enter the PUK code. If you have exhausted all attempts, then the SIM card will be blocked. You should not worry too much, because the number can still be restored, but you can safely throw away the SIM card, since it will definitely not be useful to you. To get your number back, you will have to visit the MTS office and write an application for the restoration of the SIM card. If you are the owner of the number and can confirm this fact with a relevant document (passport), then you will be issued a new SIM card free of charge and will be given PIN and PUK codes. However, it’s better not to bring all this up, but for this you need to figure out how to find out the PUK code on MTS.
One hundred percent way to find out PIN and PUK codes is to contact the operator's office. This option is not suitable only for those subscribers who are not the owners of the number. No specialist will provide you with codes if the SIM card is issued in a different name. In such cases, you need to buy a new SIM card, or try to find out the PUK code through your personal account or call the help center, however, you will still need the passport data of the owner of the number.

If the SIM card is in your name, you can safely go to the nearest MTS office. Be sure to take your passport with you, as well as a blocked SIM card. Upon presentation of your passport, the office employee will provide you with all the necessary passwords free of charge. Here you can also change PIN and PUK codes, of course, if necessary. By the way, PIN and PUK codes can be changed remotely. To set a new PIN code, dial the following command on your phone: **04*old PIN*new PIN*new PIN#. PIN and PUK codes can contain from 4 to 8 digits. To change the PUK code, use the same command, but change the PIN to PUK.

Before you find out the PUK code on MTS through the operator's office, we recommend looking for documents from the SIM card. These documents will definitely contain the necessary passwords, therefore, there will be no need to go to the office. If you couldn’t find the documents, but you still don’t want to go to the office, you can ask for the codes, however, there are some nuances here.

To find out the PUK code on MTS through an operator, follow these steps:

Call 0890;
Follow the prompts of the autoinformer to contact the operator;
Tell the help center specialist about your problem and ask for the PUK code;
Be prepared to provide passport details and a code word (if any).

Unfortunately, this method is not always effective. We cannot say what exactly the operator is guided by, but sometimes the specialist refuses to provide the PUK code and asks to contact the nearest MTS office.

How to find out the PUK code on MTS via the Internet

If you are reading the article from the very beginning, then you know that the most effective way to find out the PUK code involves visiting the MTS office. Meanwhile, not everyone is satisfied with this option and the reasons for this may be different. Also, the option of contacting the help center is not suitable for many. Most often, this happens when the subscriber is not the owner of the number according to the documents. That is, a SIM card can be issued to a person with whom there is no opportunity to meet and not a single specialist will help you. In such a situation, there is only one option. This is a personal account. This option can not be called one hundred percent, but it's worth a try.

To find out the PUK code on MTS, follow these steps:

Find the "Personal Settings" section;
Activate the "Sim card" subsection;
Your PUK code will be displayed on the page that opens.

Perhaps this is where we will end this review. We have given all the methods known to us for obtaining information about the PUK code. In conclusion, it should be said about the importance of storing documents from the SIM card. These documents may come in handy more than once, so take them seriously in the future and keep them.

About the problem with entering the PUK code

Entering the PIN incorrectly causes consequences such as blocking the SIM card. To remove the block from the mobile phone, you must enter the PUK code. MTS support workers are repeatedly asked how to find out the PAK code of the card. Many open sets with SIM cards and immediately get rid of unnecessary details and, of course, the same fate awaits the attachment of a card with the aforementioned code. Given these circumstances, people seek out information about how to solve their problem on the Internet.

How can I get a PAK code on MTS

How to find out your SIM PUK code

You can find out the PUK code of a SIM card in the simplest way: you just need to find a plastic base from it with the image of the desired combination. Often the code is located on the SIM card mount. If you already know the PAC code, enter it, wait for the prompt to enter a new PIN code. As soon as it is installed, the block from the SIM card will be removed, the mobile phone will start working, and you will be able to use communication services, as before.

Contacting the MTS support service. How to communicate with consultants

When buying a connection kit, it is necessary to be responsible for preserving the plastic mount, since PAK and PIN codes are shown there. If you lose the basis with the necessary information, you must ask the MTS support officer to help, since the PUC code is unchanged, and codes that are tied to certain SIM cards are available to all operators. Such information is in the billing of the operator. To receive a PUC code, you need to call number 0890 or 8-800-250-0890.

The Contact Center consultant will ask for your passport details and mobile phone number, you should be ready for this. As soon as you are identified, a Call Center employee will give you a PAK code. With a passport, such an action can be carried out at any service center.

If your SIM card is blocked and you decide to say goodbye to it, don't worry, you will be able to restore your own number, you only need to visit the service center. To receive a copy of the card with new PIN and PUK codes, you will need your passport and mobile number.

A huge number of people daily ask the question: “How can you find out the PAK on MTS?”. Getting a PAK on MTS is not a difficult task, you just need to ask a qualified operator for help, he will be able to solve this problem very quickly. You will learn about the best ways to get a PAK code on MTS from this article, and you will definitely be able to find the right option.

What is the PAC code for?

About Pack Code

You can’t do without a PAK code when removing a block from a SIM card after erroneously entering a PIN code. This code has the form of a combination consisting of 8 digits when the PIN code contains only four digits. If the subscriber entered the PIN code incorrectly, then the SIM card is blocked.

After that, the user is given 3 opportunities to enter the correct combination. If attempts are unsuccessful, then input is requested. PAK code, without which it is now impossible to use the card. Even if you move the SIM card to another mobile phone, it will not be available. After finding the code of 8 characters, enter it and complete the activation with one click on the confirmation button. Then enter new Pin, wait for the mobile phone to turn on.

You have the opportunity to make it so that the password is not requested: find the button in the telephone menu "disable verification". However, you will need to enter a real PIN code. It was previously stated that the PUK code is tied to a specific SIM card, and there are no such options that could change it. The code can be prompted by the mobile operator on.

How many attempts are given to enter the correct PAK code?

There are 10 attempts to enter the correct PAK code. "Guess the code" can be called a useless idea, because it is not possible. The only ways that can be considered under such circumstances are contacting the support service or trying to still find it in the box from under the SIM card. If all 10 attempts were unsuccessful, then only a copy of the SIM card can be restored, and therefore such things must be taken seriously.