How to call a doctor, ambulance or emergency help to your home. How to call an ambulance: five ways Short numbers for calling an ambulance

Cellular communications are developing, and more and more people are getting rid of landline phones that work over wires. Communication by cell phone is usually cheaper, has more features, and mobile gadgets look more modern. But when a client of a cellular company has to call an emergency service, it is discovered that the previously established fire, gas, medical, and police numbers no longer work in mobile phones.

Therefore, the subscriber begins to solve this issue. Usually this problem is how to call an ambulance from your mobile phone. The problem lies in the communication conditions using the GSM standard. The number dialed on a mobile phone must not be shorter than three digits. Therefore, the numbers that were used on landline phones are not dialed.

They have one more digit added, and the entire three-digit number for different emergency services differs between different cell phone companies. Therefore, you should consider the dialing numbers of the above-mentioned services of leading cellular companies. In Russia, the methods of dialing an ambulance are simple, and make it possible to save people’s lives in a timely manner.

Today it will not be possible to call an ambulance at number 03 on a cell phone due to the peculiarities of the GSM standard. A convenient innovation has been created in our country - a unified rescue service has been organized. You can call it by calling 112. This number works in cellular communications and on landline phones. Number 112 allows you to quickly call an operator. It will redirect your call to a nearby rescue site.

If you have forgotten how to call an ambulance from a mobile phone that does not have a SIM card, or it is blocked, then quickly dial 112, the operator will answer you. This is a great advantage of a single service. This method works not only in our country, it does not matter where the subscriber lives or is registered. This number works in any state that is part of the European Union.

How to call an ambulance from different cellular networks

An extreme situation most often arises unexpectedly for a person. When there is a traffic accident, an attack of pain, a fall, and it is not possible to find a landline phone, then a person tries to call emergency services using his mobile phone. It's surprising that cell phone companies don't set identical numbers. Then you wouldn’t have to waste time finding out the phone number.

Taking into account technical features, for cellular companies the smallest number of digits should be at least three. Therefore, all cellular operators have created their own combinations of emergency numbers. If your SIM card belongs to a little-known operator, then to call an ambulance he will have some simple combination - 103, 030, etc. At the necessary time, you can try to call each of them, or try universal dialing.

Calling an ambulance from the MTS network

You don’t want anyone to get into difficult situations when an ambulance is needed. But if this happens, and medical help or a doctor is urgently needed, then MTS clients have the opportunity to call emergency assistance. You need to dial one before the usual numbers 03, and you get the number 103.

If the call is successful, the ambulance will arrive in 15-20 minutes. If the doctors have not arrived during this time, it is better to call this number again, or find out where the ambulance is currently located.

How to call medical help from Megafon

According to Russian legislation, money is not taken for calls to emergency services, and it does not matter what tariff you have. The Megafon operator also does not charge a fee for this, and allows subscribers to call an ambulance without paying. The call may not work if the SIM card is blocked. The difference from the city number for calling a doctor on Megafon is the additional zero at the end of the number - it turns out 030. This dialing is similar for calls to other emergency services.

Beeline ambulance number

VimpelCom clients should also know about calling an ambulance. Many tragic incidents occurring in different regions of the world indicate that the great popularity of cellular communications has helped save the lives of many people. All Beeline network clients must have information on how to call an ambulance:

• fire service - 101;
• call the police - 102;
• ambulance – 103;
• gas service - 104.

Calling doctors by Tele2 subscribers

A foreign cellular company, Tele2, is successfully operating in the market of our country, offering free ambulance calls to its customers. If a person finds himself in an unpleasant health situation, then you need to call:

• number 030 – when receiving a call, the dispatcher must introduce himself so that there are no misunderstandings, since negligence cannot be allowed in matters of health;
• number 03 - this phone should work accurately, even if the first combination did not work;
• number 103 – for any emergency, this number is suitable both in Moscow and throughout the country.

How to call a doctor if there is no money on the phone?

There are times when your phone suddenly runs out of money, but you urgently need the help of a doctor. Life often depends on the speed of arrival of medical help. If you urgently need to call a doctor, then dial 112 and act according to the instructions of the system's auto-informer. This call is free of charge for all cellular networks in our country. In case of violation of this condition, the operator may be punished by law.

Emergency services can be called by calling 112 if there is no money on the number or the SIM card is blocked. If the network signal is weak, you can dial 911, then press “3” on the auto-informer, and you will be connected to the operator. The centralized rescue phone operates throughout the country. Having reached the doctors correctly, you should explain the situation and indicate your location for a faster arrival of doctors.

After communication, the dispatcher will inform you that the order has been accepted at a certain time. If a health worker refuses to accept your call for any reason, you can contact the police, as this is a criminal offense. Failure to provide assistance may result in punishment from doctors.

In the life of every person, a situation may arise when you need to call a doctor or the police. You can call emergency numbers even from a locked phone or a phone without a SIM card. The usual numbers 01, 02, 03 will not help. So how to call an ambulance from your mobile?

How to call an ambulance via rescue 112

On the territory of the Russian Federation there is a single dispatch center “Rescue Service”. You can reach her by dialing 112 on the keypad. The rescue service is called when you need to call firefighters, police, emergency services or an ambulance. When calling from a regular or mobile phone, the service number does not change. Calls from any telecom operators are free.

Calls to number 112 are possible when:

• lack of funds on your mobile phone account;
• blocked SIM card;
• no SIM card at all.

Emergency phone numbers of different Russian cellular network operators

Unfortunately, the two-digit emergency numbers that many are accustomed to will not work. When calling from a mobile phone, you must dial a three-digit number. But whether it will be “003”, “030” or “903” depends on the specific operator. Differences in dialing emergency numbers from telephones cause confusion. Therefore, you should familiarize yourself with the list of emergency numbers in advance.

MTS, MegaFon, Beeline

To call an ambulance from a mobile phone of this operator, just dial the emergency number:

101 - fire and rescue services.

102 - police.

103 - call an ambulance.

104 - emergency gas service.

Sky Link, Motive

How to call an ambulance from a Sky-Link and Motive mobile phone?

901 - fire and rescue services.

902 - police.

903 - call an ambulance.

904 - gas service.

TELE2 and U-Tel

How to call an ambulance or other emergency service from a TELE2 and U-Tel phone?

010 - fire and rescue services.

020 - police.

030 - call an ambulance.

040 - gas service.

For older phones

Older devices may not support speed numbers. How can you call an ambulance from your phone in this case? All you need to do is add an icon after the emergency number * :

101* - call the fire department, rescuers.

102* - call the police.

103* - call an ambulance.

104* - call the emergency gas service.

After dialing any of the combinations, you need to dial the call button (green tube).

Here's how to quickly and easily call an ambulance or other emergency services from your phone.

How to call an ambulance from a mobile phone with a zero balance

Today, mobile operators provide their customers with a lot of benefits. In particular, the opportunity to contact family at any convenient time. However, not all users can take advantage of another advantage - a quick call to emergency services, such as an ambulance. Firstly, they don't know how to do it. Secondly, I think that such calls to an ambulance are paid. It's a delusion. All calls from any mobile operator to emergency numbers are free of charge.

To call an ambulance from your phone with a zero balance

• Call the rescue service 112 .
• Dial the three-digit ambulance number ( 003 , 103 or 903 ) based on which operator you use.
• Dial 103* .

Speed ​​up response

When the call is made directly to the emergency service, you can expect a quick response and the arrival of specialists immediately. If the call is made to the rescue service, it is first received by the dispatcher, who then forwards the call to the service of the desired area.

To speed up the response to a call, you can try dialing a two-digit number, but according to the rules for dialing landline numbers. That is:

0 - city long distance code - two-digit service number.

Sometimes this allows you to speed up the response to a call.

Is it possible to call an ambulance for an online consultation?

An ambulance is not only an emergency service, but also a help service. No specialist will undertake to make a diagnosis over the phone, but he will be able to advise and suggest some basic things. If you feel unwell and are unsure whether to call the local police officer or medical assistance, you can call an ambulance and ask the operator to connect you with the doctor on duty. For example, you just have a really bad headache, and it’s half past two in the morning. In this case, it is better to dial an ambulance and ask to be connected to the consultation line. The doctor on duty will tell you how to survive until the morning.

Moscow is one of the largest megacities in the world. Here, emergency situations arise every day, in which we can provide assistance. But in order for her to arrive on time, you need to know how to call an ambulance in Moscow. 03 will not always help. Special rules apply when calling for emergency help. This material will help you call an ambulance in Moscow in a timely manner, including from your mobile phone.

Short numbers for calling an ambulance

The main number for calling an ambulance in Moscow is

It works when dialing from landline and mobile phones. It is important to know that calls to this number are free.

In addition to number 103, there is also a number for calling any emergency service -

The advantage of this service is that you can call 112 even in the following cases:

• when the SIM card is blocked or is completely missing from the phone;
• when the personal account runs out of funds or the subscriber goes into the red altogether.

Cases in which an emergency call is necessary

Qualified Moscow ambulance doctors are always ready to assist victims, immediately arrive when called and take emergency measures to save their health. However, every person should know in which situation it is necessary to immediately go to the emergency room, and in which situation you can take the necessary measures yourself or go to the clinic.

For example, many people rush to the phone when the temperature is high. However, in most cases, you can bring it down yourself, having antipyretic drugs on hand. An increase in temperature is a natural protective reaction of the body during a cold. With proper drug treatment and adherence to the regimen, the patient’s condition will stabilize within 2-3 days.

You should resort to the help of emergency doctors when the temperature reaches alarming levels (above 40°C) or if it does not subside for more than 3 days.

Calling an ambulance in Moscow is needed in the following situations:

• the occurrence of acute pathology;
• sudden exacerbation of a chronic disease;
• sudden manifestation of a dangerous disease;
• receiving dangerous injury.

In the same time, for the treatment of a chronic disease without exacerbation, calling an ambulance is not only unnecessary, but also harmful. Here it is necessary to contact the attending physician at the clinic, who has information about the dynamics of the disease, is familiar with the current condition of the patient and knows what treatment was prescribed. While emergency physicians prescribe potent drugs that are designed to one-time quickly improve the patient's condition and eliminate the threat to life. Such drugs are not suitable for conventional treatment; they can only cause additional harm to the body.

You should not call an ambulance in order to get recommendations for treatment of a chronic disease, to obtain prescriptions for drugs or a certificate. These actions are not within the competence of emergency physicians. There are doctors or nurses at the clinic for this.

Sometimes an ambulance call ends with the fact that, after examining the patient, the doctors call the local doctor from the clinic to see him, since the case is within his competence. But such a specialist could be called by the patient himself or his relatives, without going to emergency care. Time is lost both for the patient and for the ambulance team, which may be more needed elsewhere.

It is necessary to remember that the doctor from the clinic will come any day of the week, even weekends.

Just remember to give the actual address of the patient’s stay, and not his registration address. It also does not matter whether the patient has an insurance policy or not - the doctor will come when called in any case.

In case of injury, you need to call an ambulance when there is a serious danger to health or life (for example, severe blood loss or pain). In case of minor injury, you need to get to the clinic on your own or with the help of loved ones or relatives, where doctors will provide the necessary assistance. Here they will make a decision about the need for hospitalization.

When calling an ambulance in Moscow, you need to know that its staff includes specialists in various fields. Both therapists and pediatricians work here. The necessary specialist will arrive as part of the team, provide emergency assistance and recommend further actions. If the doctor considers it necessary to hospitalize the patient, he will issue a referral to the appropriate department of the hospital.

Rules for communicating with the dispatcher

Having called Moscow ambulance, the subscriber, as a rule, quickly connects with the dispatcher. However, there are times when the line is overloaded, so the connection does not occur immediately. Then the machine will inform the subscriber that he needs to wait for some time, and as soon as the dispatcher is free, he will answer immediately. In order for assistance to be provided in a timely and high-quality manner, it is necessary to clearly answer all the questions of the control room employee and provide him with the following information:

• essence of the incident. The more accurately the subscriber tells about what happened, the easier and faster the dispatcher will determine what kind of help is required in this case;
• the phone number from which the call is made;
• the address where the patient is located. If it is impossible to indicate the address, you need to indicate important landmarks that will help the team find the right place. Information about the entrance number, the fastest way to get there, the code on the door, etc. will help you get to the patient on time;
• Full name of the patient (if possible);
• the patient’s age (exact or at least approximate);
• Full name of the person calling the ambulance.

The dispatcher’s questions must be answered quickly and at the same time clearly and accurately. This will help dispatch the team as quickly as possible and understand what kind of help the victim needs first of all. It is necessary to provide information about factors that may complicate arrival at the specified address (for example, repair work).

If there may be difficulties in finding the specified address, it will be very helpful if the caller or another person comes forward to meet the team and help them get to the patient.

In conclusion, the dispatcher must once again clarify the address, as well as the district of Moscow and name the team that will be sent to the patient. It is also possible that he will switch the subscriber to a doctor at the consultation point.

How long to wait for an ambulance in Moscow?

When an emergency call comes in, it is processed by determining the nearest emergency room to the patient. Today there are about 60 such points in Moscow. Each of them has several teams ready to go when called.

The dispatcher will listen to the caller and determine the number and type of teams that are needed in this case. Each Moscow ambulance substation has on its staff not only regular teams, but also specialized ones (for example, pediatric or psychiatric). In order for the dispatcher to determine the number of teams that need to be sent to the scene of the incident, he needs to provide information about the number of victims.

An ambulance will arrive at the specified address as soon as possible. But the exact arrival time depends on many factors, such as traffic conditions. Despite the fact that the ambulance, heading to the scene of the incident, uses flashing lights, which oblige the vehicle to pass, not all drivers adhere to this rule. Doctors often encounter blocked access routes to the scene of an incident. Irresponsible actions of drivers and other citizens often make it difficult for an ambulance to reach a victim.

When should you not wait for an ambulance?

If the victim’s family owns a vehicle, and the patient’s condition allows him to get to the clinic without the help of doctors, it is better not to call an ambulance and not wait for its arrival. You can go to the hospital yourself, where doctors will quickly provide emergency care. You can also use taxi services.

Additional services provided by the ambulance station

By calling 103, you can also get advice from medical professionals. To do this you can ask to be transferred to a consultation center. You can also reach him by direct phone

Here, an experienced doctor will tell you what to do in a given situation, what measures to take to improve the patient’s condition, and whether there is a need to call an ambulance.

Access to emergency services is available not only from a landline phone. There is nothing stopping you from calling an ambulance from your mobile phone - you just need to know the right number. Moreover, the problem with correct dialing in Russia has been resolved at the legislative level.

To call an ambulance from a cell phone, you need to dial 103. This is a single number for all Russian telecom operators, including mobile ones. It appeared in 2013, which immediately solved the problem with dialing - the thing is that many mobile phones perceive 03 as a USSD command. Previously, you had to add an asterisk before (or after) the number. But even in this case, getting through to the city emergency service was problematic - calls were often redirected to the emergency service of the regional center.

The ambulance number 103 is supported by all Russian cellular operators - MTS, Beeline, MegaFon, Tele2 and many others. From landline phones 03 and 103 are available simultaneously. If an accident occurs or someone needs medical help, you should dial 103 and press the call button - the network will connect the subscriber to the EMS station at his location.

There is also an alternative way to dial - using the direct city number of the local SMP station, dialing the area code. By the way, the combination “area code and 03” does not work from a mobile phone.

Unified Emergency Service

There is a unified emergency service in Russia; it is called by number 112. We pick up the phone, call, and get into a voice menu that asks you to choose one of the options:

• 1 – to call firefighters;
• 2 – call the police;
• 3 – call an ambulance;
• 4 – call the emergency gas service.

Select the desired option and press the corresponding number - the system will establish a connection with the selected service.

The essence of the 112 service is that calls here are available wherever at least one cellular network operates. For example, a MegaFon subscriber will be able to call an ambulance where there is no coverage of its own network, but some other operator (no matter which one) is working. This is usually indicated by the message “Emergency Services Only” on the mobile phone display.

On a push-button handset you can dial 119 (and 911) even if the device is locked - start dialing and the lock will be unlocked automatically.

How to call an ambulance silently

Deaf and mute people cannot use the standard SMP station number. Nevertheless, they can still use the services of doctors. Let's try to explain this using the example of the Moscow city organization of the All-Russian Society of the Deaf (MGO VOG). A deaf and mute person must contact this organization with a written application to be included in a special database. After this, he will be given a special number through which emergency SMS messages are received.

If an ambulance is needed, a deaf-mute person must send an SMS with the code “03d” or “03g” (we omit the quotation marks) to the issued number. The first code is indicated when a person is at home, the second - when he is visiting. Next, indicate the address (exclusively within Moscow), last name with initials and the reason for the call (you can write the word “bad” or “heart attack”). After sending the message, you should receive an SMS confirmation on your phone within one minute. Unfortunately, if this service is unavailable for some reason, you will have to call doctors in some other way.

Similar services are available in many other cities - try to find them through the local organization of the All-Russian Society of the Deaf.

All mobile service providers are required by law to provide their subscribers with free access to emergency numbers. Therefore, everyone can, if necessary, freely call an ambulance from their mobile phone.

112

In every Russian region, including Moscow, there is a single number that belongs to the emergency service. Using it, you can get in touch not only with emergency medical services, but also with police and MCS officers. Today, the single number used for emergency services is No. 112 . The control room employees not only receive the call, but also issue a card about the incident to all involved services, and at the same time monitor how they react to it.

If you need emergency help, how can you call through the 112 system? After all, many people know that foreign films often mention 911 for calling emergency services from a cell phone. At the same time, this contributes to the fact that many citizens in a critical situation call it, which cannot but cause concern.

In fact, in Russia, to call a real dispatch center you need to dial #112.

It is even possible to do this:

• from a SIM card that is blocked;
• with a negative or zero balance;
• from a smartphone that does not have any operator at all.

When some kind of trouble occurs with a person, you need to call here and essentially tell the dispatcher about the problem that has arisen. It will assess the situation and forward the call to the emergency response center closest to the user. You can call an ambulance urgently from a mobile phone around the clock.

Megafon and other operators

In a stressful situation, citizens are often lost and do not know how to call for help from a smartphone, because the usual traditional number does not work in this case. Therefore, it is important to know how to call and summon an ambulance from your own mobile phone.

The two-digit number 03, familiar to everyone since childhood, has lost its relevance with the development of cellular communications. Mobile communications do not support two-digit combinations, so to call for medical help you need to dial a combination of 3 digits. Cellular companies were unable to resolve the issue of a single number and now subscribers must call emergency medical assistance by dialing different combinations of numbers.

• To call from MTS, you need to dial the ambulance number - 030. By the way, related categories of rapid response are called in a similar way. That is, No. 010 is used to call firefighters, and No. 020 is used for police. It is enough to remember that you should put an additional “0” in front of the usual number. You need to dial the same number to quickly call an ambulance from your mobile phone.
• in this matter stood out a little among competing organizations. It is difficult to say whether it was worth taking such a step; it would probably be more convenient for subscribers to use a single ambulance number. When you need to call an ambulance with Beeline, you need to press 003 one by one. As you can see, the Beeline company did not distinguish itself by being particularly original, but put a zero not at the end, but directly at the beginning of the combination.
• If you have Tele2, then dial 030. This company did not become original and chose the most popular option. It can be noted that the call is not subject to tariffs for all operators and is carried out even in the case of a negative balance.
• C should dial No. 103, and then activate the call. Here, despite the fact that the additional digit is different compared to other operators, the basis is No. 03, which is familiar to citizens.

In addition to well-known companies, there are also operators that work in specific areas and are not represented everywhere throughout Russia. In particular, the following can be highlighted:

• No. 903 - Sky Link;
• No. 030 - U-tel;
• No. 903 - Motive.

As it is not difficult to notice, each operator has its own version and they are not always endowed with the same format. Therefore, after connecting to a certain company, it is better for the client to clarify how to properly call emergency medical services.

Emergency calls are free

Some rules

Naturally, it is advisable to save the emergency room number in the device’s memory in order to quickly use it if you suddenly need to do so.

It is important to remember that you should never call an ambulance for fun. After all, available medical care is lost, which can be requested at the same time when it is actually needed. Such behavior is illegal and can be tracked by the phone from which the call is made.

When calling emergency medical care, you should follow certain rules. What information will you need to provide?

• The gender of the victim, and their number, if there are several.
• Age – when it is not known exactly, speak approximately.
• What exactly happened briefly: was it an accident, is the person conscious, etc.
• The address - the more accurately it is indicated, the faster the ambulance will arrive, you can tell with reference points how the car should approach in case of difficult access, to the place of the emergency, who will meet you. This is especially important if the location is located somewhere on a freeway or is completely unfamiliar to the caller.
• Who made the call - a relative or an ordinary passer-by.

It is advisable to obtain the “order number” from the dispatcher. If necessary, this will help to find the victim and thank the doctor if such a desire arises. You should stop talking to the dispatcher only after he hangs up.