Mgts - Internet shutdown. MGTS personal account

Getting ready for a vacation, planning a business trip, just want to take a break from the Internet - do not spend money on paying for home Internet. In such a situation, the operator offers to activate the "Voluntary blocking" service from MGTS. Access to the home Internet will be blocked by the operator and you will not have to overpay.

The Available Lock option is valid for thirty days. After the expiration of this period, the broadband signal will be turned on automatically in accordance with your tariff package. If circumstances have changed, you connect access ahead of schedule or use your home Internet one time. With a one-time connection, the daily payment will be thirty rubles per day.

All the advantages of the service "Voluntary blocking"

• Saving money. You do not pay for the Internet at the time when you do not use it;
• Remote activation of the service. Call the telecom operator and activate the option or use the Personal Account to activate the service.
• Free activation option. You can use the block without payment once a year for a period of thirty days.

How to activate the service "Voluntary blocking"

1. Through the settings in the Subscriber's Personal Account.
2. Order the service by phone by contacting the provider.

"Voluntary blocking" from MGTS is available to all subscribers who are connected via the GPON system. For those subscribers who activate the service for the first time during the year, activation of the option is free. Payment is charged only if you need emergency Internet access. Tariffication starting from 5 MB (daily traffic), available speed 30Mbps.

After a 30-day shutdown period, Internet access is automatically resumed at the current rate.

The landline phone is no longer in demand. This device remains only in municipal organizations, government agencies and some firms. If you decide to give up your home telephone line, including the Rostelecom or MGTS phone, this is quite easy to do.

Let's look at the specifics of this procedure and find out how to refuse a city phone of an MGTS or another organization.

How to refuse a landline phone

MGTS is a Moscow telephone exchange, the services of which can be canceled according to the same algorithm as other fixed networks. First of all, find an agreement with the company, study the conditions and obligations of the parties. The document indicates how you can opt out of a stationary device.

In addition, you can go to the official website of the company. However, disconnecting only via the Internet or remotely will not work, since you need to personally come to the office. But on the site you will find the necessary data to contact the manager or provider, the conditions for refusal, switching to another tariff, reissuing the contract and other important information.

At the office of the company, fill out the appropriate application. Take your contract and passport with you. If the device is connected using an optical modem, the modem will pick up the master after being disconnected.

Remember that you will not be able to turn off the phone until you pay the debt, if any. After submitting the application and paying the debts, you will be disconnected from the network within a few days.

How to turn off your home phone for a while

To turn off the device for a while, you need to come to the office with a passport and write a corresponding application. In this case, the line will be blocked for a certain period, but not disconnected. However, this service is paid, which will pay off only when disconnected for several months.

There is no point in turning off the device for several weeks or days. The cost of this service in MGTS is 300 rubles, and for each subsequent month you will have to pay another 200 rubles.

If you are away and want to save money or reduce the cost of services, you can temporarily switch to the cheapest rate. To do this, contact the office of the organization before the 20th day of the current month and from the first day of the next month the line will operate at a new economical tariff.

Changing tariffs in MGTS is free of charge. You can return the old tariff or switch to another one by calling the manager of the company or coming to the company and writing a corresponding application.

How to draw up and renew a contract

You can renew the contract for a family member when living together. In this case, you need to come to the office and provide the passport of the applicant and the person to whom the re-registration is being done, the application of the former subscriber and the written consent of the future subscriber, certified in the passport office or by a notary. Re-registration is done free of charge.

To connect to the network and draw up a new contract, you can leave a request on the company's website. In addition, on the site you can find out if it is possible to connect a telephone in your place of residence. The application is considered up to five days, and then you need to come to the office of the organization, provide a passport and write an application.

In both cases, the passport of the future subscriber must be registered at the given place where the telephone line is being installed. Or you need to provide an agreement establishing the right to the occupied area.

Can I keep my phone number when moving?

Modern companies allow and organize the transfer of a telephone line from one place to another. However, the number cannot be ported if the new site is not served by that station. In addition, if the place is located in another region, keeping the number does not justify itself.

In other cases, you need to contact the company's office and write an application for transferring the telephone line. The transfer takes from several days to several weeks. In addition, this service is paid. Note that it is much easier to get a new phone number.

At present, for many people, the need to operate a landline-type home telephone is already completely absent. Communication with loved ones, acquaintances and work colleagues is mainly maintained through cellular communications, and today almost everyone has a mobile phone.

At the same time, people are already accustomed to the fact that smartphones and other similar mobile gadgets make it easy to organize video calls, receive and transmit documents, and also communicate through many different social networks.

As a result, a landline phone remains almost unused for a long time, except that you can make a call from it to your cell phone, which is suddenly lost in the vastness of your apartment.

However, even when the outdated device is not used, you still need to pay for the phone regularly. All these and many other reasons lead to the question of how to disconnect a landline telephone from MGTS.

Below is a guide to - quickly and reliably solve the problem with minimal time and effort.

Preparatory activities

Before you officially refuse MGTS services, it is advisable to prepare well and competently so that the procedure does not subsequently take additional time and money from the unlucky subscriber.

You only need to do a few preliminary steps:

1. First of all, you should carefully study the content of the signed contract between the client and the company providing telephone services. It will also indicate the most correct way to disable it. Usually MGTS in this contract with its subscriber carefully prescribes all the circumstances due to which they disconnect the client from their services;
2. At the second stage, it is recommended to visit the official resource of the Moscow Telephone Company, where the numbers of consultants are indicated. Then call one of them and verbally clarify how to refuse their services, what documents will need to be brought to their office and how much time and money the whole procedure will take;
3. At the final preparatory stage, you should visit the nearest office in the city to make sure that there are no subscriber debts for the provided communication services and, if necessary, pay. The receipt must be kept.

Shutdown procedure

If there were no special obstacles and difficulties at the stages of preparatory measures, then further, with a high degree of probability, the entire process of terminating the contract should not cause problems.

The algorithm consists of the following steps:

1. Having taken with you all the documents prepared at the stage of preparation for the operation, including a passport, an agreement and receipts for paying debts, come to the nearest MGTS office;
2. In the office, write a statement of the established form of refusal, where to write the reason why the subscriber refuses to provide communication services, as well as attach the required documents;
3. Ready. Now it remains only to wait for the results of consideration and approval of the application. Basically, it takes no more than a few days. In the event that the subscriber was notified of the refusal, it will be necessary, by contacting the office again, to find out the reasons, and then eliminate the obstacles that have arisen.

Note: many MGTS clients have additionally organized Internet access, and at the same time, the company equips the subscriber with a modem.

The disconnected device itself is the property of the provider, therefore, in this case, it will be necessary to wait for the arrival of the technical specialist of the organization to dismantle and remove the device.

What if you still need wired internet?

In the case of using a combined tariff plan, after the successful implementation of all the points of the above instructions, the Internet, of course, will also be turned off. If access to the global network is still necessary, then you can switch to another tariff in advance, or sign a contract with another communication service provider.

Temporary refusal of MGTS services

This will require a personal visit to the company's office. You must take your passport with you. Fill out the application form at the office.

Such a tariff suspension service costs 300 rubles, so it is advisable to use it only if there is no need for a home phone for a long period of time. Reconnecting to the system does not require additional financial costs.

The rapid development of the cellular services market has led to the refusal of many users who want to minimize costs from fixed telephone lines. If you have weighed all the pros and cons and decided to disable your home number temporarily or permanently, you will need to go through a certain procedure provided for by the Moscow City Telephone Network (hereinafter referred to as MGTS).

How to abandon the MGTS phone in Moscow - step by step instructions

You can turn off the MGTS landline phone only by visiting the company's office in person. Through the official website, you can find out the addresses of the nearest departments of the organization, contact a consultant to find out the details of the procedure. Algorithm for refusing a landline number:

1. Find a contract for the provision of residential telephone services by the company.
2. Come to the company office.
3. Write an application to refuse a landline number, indicating the reason.
4. The disconnection of the MGTS telephone will take place within 14 calendar days.

Phone disconnect request

To refuse the services of MGTS for the provision of a city number, you will need to fill out an application with the necessary data.

The official application form can be taken from the manager or downloaded from the company's website.

MGTS Public Joint Stock Company Moscow City Telephone Network Statement on termination of the contract for the provision of telephone services to citizens in residential premises Moscow ____ ________________ _____ day month Year Surname Name Patronymic name _______________________________ Details of an identity document Series _____________ Number ____________ Date of issue ____ ________________ _____ Issued by: ______________________________________________________________________________ _____________________________________________________________________________ Date of birth ____ ________________ _____ Place of birth _____________________
Subscriber number 8 ______________________________________________________________ Telephone room type Registration address: city _________________________________________________ Street ___________________________________________________ Installation address of the user (end) equipment: city ___________________ ________________________________________________________________________________ Street ________________________________________________________________________ house ______ / building _______ building _______ apartment _____
Applicant's request I ask you to terminate the contract for the provision of telephone services Because of Existence of debt for communication services ___ Yes ____ No Special notes: I was warned about the need to repay the debt for communication services before the termination of the contract. In case of non-payment, the debt will be collected in court. _________________________________ (subscriber's signature).
PJSC MGTS represented by: _____________________________________ Acting (s) on the basis of a power of attorney from: № _________________________________________ from ____ ________________ _____ Signature _____________ _____________________ full name Date of: ____ ________________ _____	Surname _______________________ Name Patronymic name _________ Contact number ___ ___ __ __ E-mail address ________ Signature of the subscriber's representative by proxy: Signature ______ Date: ___ _____ ___
Telecom operator solution
/Resolution, date, signature/
Completion date

Temporary disconnection of a landline phone

For a subscriber leaving for a long period who wants to suspend the service, but keep the fixed number, MGTS has provided the option to temporarily turn off the phone. To block it, you should contact an employee of the MGTS sales and service point, having with you:

• passport of a citizen of the Russian Federation;
• client agreement with the company;
• application for suspension of access to the local telephone network.

The provision of the service is subject to certain conditions:

	Price	Formatting and deadlines
Temporary shutdown		to turn the phone back on, you should re-apply with the documents to an employee of the MGTS office; temporary disconnection and reconnection are made within 3 business days from the date of applying to the company with an application and receipt of funds for the purchase of the service to the company's current account
Reverse connection
Preservation of the subscriber line for the owner for the period of validity

Tariff change as an alternative to temporary blocking

The cost of the option to temporarily block the number is paid - the client will have to transfer money at the minimum price list for line reservation.

An alternative to turning off the phone is to change the tariff plan, which will be valid during the period of departure. Switching from tariff to tariff is free.

Beneficial plans rates:

	Included		Price
	Calls to numbers		calls over the package		(rubles/month)
	urban	mobile		to mobile numbers
time-based
Combined

Refusal of the landline phone MGTS in connection with the move

If a MGTS client moves to a new place of residence, he does not have to give up his home number. The telephone line can be moved to another address. The procedure is not possible if the new housing is located in a region that is not served by the company. The operator's service for porting a fixed number is called "Moving". Reissue procedure:

1. Contact an employee of the company's office with a passport of a citizen of the Russian Federation, an agreement, a certificate of ownership of the premises and an application for the provision of services.
2. Documents should be submitted at least 4 days before the expected connection date.
3. The cost of the service is calculated on an individual basis.

A home phone today is childhood memories of a home, peace, talking for hours and a pleasant expectation of a call from loved ones.

Nowadays, a home phone provides a stable connection for communication at any convenient time at home.

Buying a permanent number and connecting a landline phone is very simple.

You can apply for membership in 3 ways:

• by contacting any sales office;
• by phone call center;
• on the company's website.

In order not to waste time visiting the office, we will consider the stages of connecting online, for which you need:

1. Go to the official website and leave a request for connection.

2. Select the services to be connected. In our case, we need a landline phone number.

The choice is fixed by the site automatically when you visit the page via the link.

If you need additional services, mark them yourself at the top of the screen by clicking with the mouse.

And click the "Connect" button in the center or in the upper right corner of the screen.

In the proposed fields, you must enter your data, be sure to indicate the last name, first name and patronymic, as well as a contact phone number.

Be sure to enter an email address in order to receive invoices for payment and information on company shares.

A very convenient offer to choose the date and time of connection, which will allow you not to violate your personal plans.

3. After receiving the application, the manager will contact you to clarify the tariff and agree on details, as well as possible adjustments to the installation date.

4. It will be necessary to visit the office of the company and sign documents.

When signing, you must present a passport and title documents for the property in which you want to install the phone.

5. At the appointed time, the company's specialists will arrive and install a home telephone. Installation time takes no more than 60 minutes.

Get yourself a beautiful device in advance.

Tariff plans

Depending on the need for communication, everyone can choose a tariff that also corresponds to the desired budget.

Installation of equipment is carried out for 1,800 rubles.

Selecting and connecting a tariff

To register the connection of any tariff or change the current one, you need to do a few simple steps:

1. On the site, in the tariffs menu, select the required one.

2. On the desired tariff, click the "Install" button, after which the registration form will open.

3. The manager of the company will contact you and agree on a convenient place and time for the meeting to sign the documents.

If you have no time to visit the office of the company, it is possible to connect or change the tariff in your Personal Account.

Tariff change

To change the tariff, a special service is provided in your personal account.

1. Log in to your personal account. In the upper right corner of the site, click on the “arrow” icon and enter your username and password in the window that opens, then click the “Login” button.

If you want to use your personal account for the first time, then you need to get a personal code from the manager at the customer service center or the call center operator.

When visiting the office, you will need to provide a passport, and the operator will give his data for your identification.

After receiving the code, you must enter it in the "Password" field and enter the account.

One of the functions of your personal account provides for changing your password so that you choose symbols and signs that are convenient for you.

If you forgot your password, you can get a new one in the same way.

2. The cabinet menu is clear, the interface is simple. To change the tariff, you need to go to the menu item "Tariffs and services", located on the left.

3. In the window that opens, select the "Change tariff plan" command, confirm the choice and click the "Change" button.

Rules for disconnecting MGTS home phone

If your life is so mobile that there is no need for a home phone or you are going to leave for a long period, then you can turn off the phone for any time or forever - by terminating the contract with the company.

Steps to turn off your home phone:

1. Visit the company's website https://mgts.ru and find the nearest convenient branch. The list of branches is at the top center of the page.

2. Branches are presented on the map, for the convenience of the search, you can select your location in the "Region" field or click on the "Show as a list" tab.

Office addresses on the map
Information for each branch includes address and opening hours.

3. In the department, you must write an application according to the model proposed by the manager, indicating the reason. After that, you will receive a notification to your cell number about turning off the phone.

If the equipment was provided to you by the company in installments and the deadline for its redemption has not passed.

Then it is also necessary to hand it over to the manager or agree on a date for the master to visit your apartment or house.

If there is a debt on the account, it must be paid off on the day the application is written or earlier.

You can get advice on any issue, addresses and operating modes of branches, you can call the master by calling 8-495-636-0-636.

How to pay for a home phone?

Quality communication depends on timely payment. Monthly, according to the selected tariff plan, it is necessary to replenish the personal account.

Payment Methods:

1. Online payment on the site.

2. In the subscriber's personal account.

3. Through sales and service centers.

4. In salons - MTS stores.

5. Electronic money Yandex.Money, Qiwi, Webmoney, MTS money.

6. In terminals and ATMs of large payment systems.

7. In MTS-Bank and partner banks, as well as in any other by transferring money using the details specified in the agreement.

In order to replenish your account online, you need to go to the "Payment Methods" menu located at the top of the page.

In the description of the "Online payment" method, click on the invitation line "Go to payment", for the convenience of customers, the link is highlighted in a different color.

In the window that opens, you must enter the phone number and payment amount, then select the source of debiting funds and click the "Next" button.

Note, that the payment can be made from the balance of the cell phone, and click the "Next" button.

The next page will open to enter the personal account of the mobile operator, in which you need to confirm the transfer.

If you choose to pay by card, you will need to enter the holder's details, card number and expiration date.

And also, CVC code and phone number and also continue by pressing the "Next" button.

Payment through your personal account for the first time takes about 5 minutes, the next time it takes no more than 1 minute, since all entered data will be saved in the system.

The advantage of a home phone is ease of use. Availability of repayment and a convenient mobile application.

Today, mobile communication is available to everyone and always, and our dynamic life makes us run away from home for work, to friends or just to take a walk.

Think of your parents or loved ones, pour some tea, sit at home in your favorite armchair and pick up your home phone…

This service is not only profitable, but also opens up additionally cost-effective home Internet services, caller ID and call forwarding.

Comfort, coziness and stability - this is a home phone from MGTS.