Velcom your account status has changed. USSD commands for velcom subscribers (Legal entities). How to find out the tariff plan for Velcom through the web interface

USSD requests are a simple and fast way to get the necessary information from your mobile operator. All you have to do is enter the required request on your phone. However, it is simply impossible to remember them all. So save and use the HF directory with all USSD requests for velcom subscribers.

General information:

Information and service management:

Mobile Internet and MMS:

Velcom is one of the most popular mobile operators in Belarus. This is because it offers many competitive rates. Some users forget which tariff they chose. Today we will tell you how to view your Velcom tariff plan.

Ways to find out your Velcom tariff

There are several ways to find out your tariff plan. We have prepared short instructions for each of them. It describes step by step how to correctly use one or another method.

USSD request

Each operator provides the ability to manage your number using USSD requests. These are commands by entering which the user can find out the tariff plan, mobile number, balance, etc.

To find out the current Velcom tariff:

1. Open the keyboard on your smartphone or tablet.
2. Dial a simple combination *141*2*1#.
3. Click the Call button.

An SMS message will be sent to your number containing the name of the tariff plan and phone number.

Call to a short number

Some people learn better from information they hear. For such, the operator offers a voice service. To use it, you need to dial the short number 411 and press the Call button. The robot will answer you. Navigation through service sections is carried out using buttons. You just need to listen to what the automatic system says and press the desired number. If something is not clear, you can contact the operator right there and ask him a question.

Internet assistant

Another way to find out the tariff plan is to use your personal account. This method works both from the phone and from the computer. All you need is the Internet. The method itself does not require much time. If you have not registered in LC, you will have to do so.

Registration in your personal account

How to login

To log in, go to the main page of the account again. Then open your “Personal Account”, there, in the special fields, enter your phone number and password. After that, click the “Log in to your account” button.

How to view tariff information

Knowing the name of the tariff plan, you can easily find out the terms of its validity. This is done through the official website of the operator:

1. Follow the link - velcom.by.
2. In the top menu, select the “Tariffs” section.
3. In the list provided, find your tariff plan and study its terms.

As you can see, there is nothing difficult in finding out the name of your tariff. Use any of the methods presented that is more convenient for you.

Access to the USSD menu is possible only from your phone number. To use the USSD menu, you do not need to connect additional services or remember passwords. Using the USSD menu is free. The system will definitely warn you about possible one-time costs for changing the tariff plan or connecting services.

All short USSD numbers begin with the symbol “*” and end with the symbol “#”. To make a request, dial the short number and press the call key. Below is a complete list of short USSD commands.

USSD commands for subscribersvelcom (Legal entities)

USSD-menu *1 35 #

USSD-menu *141#

1. The subscriber’s balance displays all the subscriber’s expenses: AP, one-time charges, current charges, tax.

Features of the information provided:

a) at the beginning of each month (from the 1st to the 6th), during the period of billing for communication services, information on charges may be incomplete or unavailable for technical reasons;

b) information on charges is updated as the payment system receives data on communication services consumed by the subscriber;

c) when using the “International Roaming” service, the calculation of the cost of consumed communication services is carried out with some delay, upon receipt of the relevant information from roaming partners.

2. For TP “Manager +”

3. For subscribers of legal entities connected to the “Open”, “Open 100” tariff plans, tariff plans of the “Corporate”, “Employee”, “SMART” lines and the “AgroCorporation” tariff plan

The simplest and most famous USSD request is to check the balance of your personal account: *100#. It is universal: it is valid for velcom, MTS, and life:). But other USSD operations are not always known to users, although many Slutsk residents are not averse to simplifying their lives by using USSD capabilities. We bring to your attention a list of some USSD requests of mobile operators.

velcom USSD requests

*100*1# - information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee.
*100*2# - notification of the balance of the prepayment.
*100*3# - information about the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of installments.
*114*1# - refusal of SMS mailings from the company.
*114*2# - refusal to listen to ACCA news (automated subscriber service).
*115*0# - receiving USSD messages in transliteration.
*115*1# - receiving USSD messages in Cyrillic.
*145# - providing the opportunity to work without prepayment.
*145*9# - switch to prepaid work.
*131*company subscriber number# - “Waiting for a call.”
*135*1# - connecting to the Mobile Internet service, changing the TP of the Mobile Internet service, changing/deleting an application to change the TP of the Mobile Internet service.
*135*2# - connect/disconnect MMS.
*135*0# - receiving settings for the “Mobile Internet” service, MMS, streaming video (“Mobile TV”), all available.
*141*2# - information about the phone number and tariff plan.
*141*3*1 (*2,)# - operations related to international communication services (roaming). Except for subscribers connected via the Unified tariff plan.
*141*3*3# - connect/change your favorite number. Except for subscribers connected to the BUSINESS.PRO, BUSINESS.PRO.WEB, WEB 250, WEB 500 tariff plans).
*141*3*4# - change the tariff plan.
*141*3*5# - “Pause.”
*141*3*7# - “Back in touch.”
*141*5# - repeat invoice for a closed period by e-mail.
*141*9# - USSD help.

USSD requests privet (trademark of velcom)

*120# - information about the state of the personal account and the validity period of the statuses;
*124*card code# - replenishment of the account with a PRIVET prepaid card;
*131*company subscriber number# - “Waiting for a call” in the velcom network/roaming (status “Banned outgoing communication”);
*114# - unsubscribe from SMS-mailing HELLO.
*126# - menu of additional services. Among them:
*126*1*1# - connect/disconnect the Mobile Internet service;
*126*1*2# - connect/disable MMS service;
*126*1*5# - connect/disconnect the “Back in Touch” service;
*126*1*6# - connection to the Internet 50 service;
*126*9# - USSD help (SMS with basic requests can be received in the “Active” and “Banning outgoing communication” status)

MTS USSD requests

*110# - Menu of the “Stay in touch!” service, thanks to which you can manage the “They called you!” services. (messages are received with numbers, number of calls and their time when you were unavailable or could not answer the call) and “There is a connection!” (no more than ten subscribers whose calls you missed are sent messages indicating that they are already available).

*120*(number of the subscriber to whom you are sending the request)# - “Call me back!” service. Available only to MTS subscribers who are partially blocked. Maximum number of “Call me back!” requests - no more than 5 per day.

*363*375ХХХХХХХХ*YYYYY#, where: 375Х…—phone number of the subscriber in whose favor the order is being generated; Y... - amount (number from 500 to 10,000 rubles) - "Share balance" service.

*111# - USSD portal allows you to manage your account, connect and disconnect services, carry out transactions with your balance, use many information and entertainment services without remembering the access number.
The main menu of the USSD portal includes:
1. Hit - all the latest: games, melodies, videos, weather;
2. USSD assistant. Allows you to manage your MTS account and services;
3. Promotions/Services. Allows you to obtain information and activate current MTS marketing campaigns, as well as activate additional services for your phone;
4. Horoscope for today, tomorrow, the day after tomorrow, subscription to the horoscope;
5. Play - games;
6. Download - games, melody, videos, pictures;
7. Also - weather, jokes, aphorisms, exchange rates, tests and much more.

USSD requests life:)

*105# - information about the validity periods of Internet packages, SMS packages, video calls, bonuses, free minutes.
*115# - information about the current tariff plan and phone number.

life:) USSD requests for independent operations:
*100*card code# - top up your personal account using top-up cards;
*110*1# - switch to tariff plan;
*110*2# - add service;
*110*3# - add/remove service package;
*110*5# - add/remove tariff Internet service;
*110*6*1*1# - add/remove tariff SMS service;
*120*1# - use the “Balance Transfer” service;
*120*2# - use the “Call me” service;
*120*6*1# - add/reject the “Voicemail” service;
*120*6*2# - add/refuse the “Who called?” service;
*120*6*3# - add/refuse the “Back on the Network” service;
*120*7# - add/reject the Caller ID service;
*120*8# - add/refuse the “Call Barring” service;
*120*9# - set/change password;
*150# - perform operations with your favorite numbers.

Using the USSD menu is free. The mobile operator’s system, as a rule, warns about possible one-time costs for changing the tariff plan or connecting services.
To use a USSD request, enter the required key combination on your phone keyboard and press the “Call” key, after which the final answer to your request will appear on the phone display or a list of further possible operations will be offered.
Please note that in some cases, actions using USSD requests may affect the balance of your phone number. If the actions in the USSD menu raise questions for you, you can get all additional information on the official websites of mobile operators or at their representative offices.
Also, when using some USSD commands, there are other conditions that depend on your tariff plan and other factors.
The USSD menu is compiled based on data from the official websites of velcom mobile operators. by, privet. by, mts. by, life.com.by.

To clarify the parameters of their tariff plan, subscribers must first clarify its name. This will help you get acquainted with the parameters of room service, for example, via the Internet. How can I find out the tariff plan on Velcom if the documents issued when obtaining a SIM card were lost or the terms of service on the number have repeatedly changed? The operator mentioned earlier offers several options for obtaining information about the conditions under which the subscriber uses communication services. Let's look at how to find out the tariff plan on Velcom in more detail in this article.

Overview of possible options

Before moving on to the main topic of the article, I would like to clarify that the operator has developed several services to inform its subscribers. With their help, you can also find out the Velcom tariff plan:

• USSD request(by entering a special request, you can view the data of interest quickly and without additional costs through the USSD service);
• call the support line(experienced consultants will answer customer questions and help determine the choice of tariff or additional options);
• ISSA service(popular Internet assistant, full name - Internet subscriber service).

Method 1. Contact the support line

Registered subscribers or potential users of the operator’s communication services can contact the support line and ask how to find out what Velcom tariff plan. From the SIM card of an existing subscriber, you can contact the information service by dialing 411. As with calls to the support lines of other telecom operators, there is a voice information system that will help the user obtain the data of interest, without connecting to a specialist.

Method 2. How to find out the Velcom tariff plan (USSD service)

A convenient and functional way is to receive information about your number (this could be balance, tariff name, information about connected services, etc.) via USSD. After sending a short request, the subscriber will have to wait up to two minutes - the response from the operator will arrive immediately (via text message). There are a number of commands that all subscribers should know. To begin with, we present the basic query, which can be the answer to the question discussed in the article.

*141*2*1 # - by sending a similar combination, you can receive in a response message not only the name of the tariff activated on the number from which the command was dialed, but also view your number (a similar function can be quite convenient for new clients who have not yet managed to remember their own number );

Other USSD requests that may be useful to customers

• *141*2*3*1# - for Internet users from mobile gadgets, this request will allow you to find out what conditions are currently applied to the number when using the Internet; if you connect to a tariff or option with a subscription fee, the date upon which the money will be debited will also be indicated.
• *141*3*4# - for subscribers who have decided to change their tariff plan, this request will allow them to realize their plans.

Method 3. Using the Internet Assistant

How to find out the tariff plan on Velcom if you have the Internet? The web interface of the ISSA service is available on the official website of the Belarusian telecom operator. First, before gaining access to viewing and managing your number, you must register in the system. Detailed information on how this can be done is contained on the main page of the service. Here is a brief overview of the actions that the subscriber will need to perform.

Registration on the service

A subscriber who wishes to gain access to the Internet service and a functional personal account must complete the following steps:

• From a mobile gadget in which a SIM card with the desired number is installed, enter the request *141*0#. This command allows you to access the service for setting a password to access the web information service.
• Assign and enter a sequence of characters (password) to access the Internet assistant. Of the basic requirements for a password, only one should be highlighted: the number of characters should not be less than five. In this case, the maximum length of the access code cannot exceed ten characters.
• Wait a few minutes for the data to be updated in the system and go back to the page for entering authorization data, indicating your number and the password assigned in the previous step.

What features are available in the online customer service?

Those operator clients who are already familiar with the functionality of their personal account will never be faced with the question of how to find out the tariff plan on Velcom. After all, by visiting the personal page of the ISSA service, you can perform any operations with the number, for example:

• find out the balance;
• view the name and parameters of the tariff plan;
• change the tariff;
• view the list of current options;
• manage connected services: disable and connect them, etc.

Conclusion

How to find out the Velcom tariff plan: by the support line number, visit the web support service for subscribers or use short request services - the client of the previously mentioned operator decides. Previously, we looked at several ways to obtain data. It should be noted that the most effective and less expensive is the USSD functionality: in order to use it, you do not need to connect to the Internet, wait on the line for a specialist to answer, or bother with the voice menu, moving from point to point in the system.