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FaceTime not connecting how to fix the error. Error activating iMessage and FaceTime? There is a solution! Facetime not working on mac

FaceTime is surprisingly popular, but you need to understand what to do if you get an error while trying to use FaceTime.

What should be the way out of the situation if FaceTime won't connect?

FaceTime activation

First of all, to use iMessage, FaceTime must go through the application activation. In fact, this process usually turns out to be really easy, but sometimes an error message may appear. How can the error appear? In the form of text labels that can communicate different aspects.


The main way out of this situation is to conduct special events that are aimed at trying to start using the software.

Checking the settings

First of all, you need to check the device settings: connection to a mobile network or to wi-fi. Be prepared for the fact that SMS exchange may be required to activate your mobile number, so small costs may still appear.

It is imperative to go through an additional procedure: Settings - Basic - Date and time. You will need to specify the correct time zone.

Restart both services

If FaceTime won't connect, may require a restart.

  • You must go to Settings and Messages, then turn off iMessage.
  • Go to Settings - FaceTime, disable this service too.
  • Now you need to wait a few minutes, restart the device in use.
  • It is now possible to re-enable both programs.

What if the error persists the next day?

Be prepared for the fact that sometimes it takes up to 24 hours for applications to activate. However, what if more than a day has passed?


So what to do if FaceTime won't connect? First of all, use the provided recommendations, since, most likely, the problem can be solved.

New FaceTime group that lets you connect to 32 people at a time. But, unfortunately, many users have encountered errors (an error occurred during activation, please try again facetime) iOS 12 FaceTime. So, some general iOS 12 FaceTime fixes are mentioned below, and I hope they improve your situation if you run into one of them.

How to fix FaceTime unavailable on iOS 12.

Solution 1: Check your network connection

If you are not currently making or receiving any FaceTime calls, you need to make sure you are connected to the Internet. You cannot make FaceTime calls if you are not connected to the Internet. A bad network or an interrupted network can also be the reason why you are facing the FaceTime error. So, if FaceTime isn't available on iOS 12, then just disconnect and then reconnect Wi-Fi or cellular, troubleshooting AirPlane. So, basically, you need to activate and then deactivate the AirPlane mode on your iPhone.

  • 1. On the home screen, simply swipe down from the bottom of the screen to bring up the Control Center. If you're using an iPhone X, swipe down from the top-right corner.
  • 2. You will see an airplane icon.
  • 3. Turn airplane mode on for a while and then turn it off to see if it helps.

Solution 2. Force reset iOS devices

If FaceTime is not working on iPhone, you need to force restart your iOS device to fix them. A hard reset often fixes many system errors and bugs, which is why it is a viable option. The hard reset method is different for different iPhones versions. Here's how to do it:

For iPhone 8/8 Plus and X / XS / XR:

  • 1. Press the volume up button.
  • 2. Then press the volume down button.
  • 3. Finally, press and hold the Side key until your iPhone turns off and you see the Apple logo.
  • 4. Then, after a few seconds, turn it back on.

iPhone 7 and 7 Plus:

  • 1. Press and hold the volume down button.
  • 2. Also press and hold the power button together with the volume down button.
  • 3. Hold them until the phone turns off.

All other iPhone / iPad versions

  • 1. Press and hold the Home button together with the Power button.
  • 2. Release them when the phone turns off.

Solution 3: Sign out of Apple ID and sign in again

Another way to fix FaceTime if your FaceTime group isn't working is to sign out of your Apple account and sign back in again! Be sure to check any FaceTime accounts you've accessed with the same Apple ID.

  • 1. Open Settings and tap FaceTime on your iPhone.
  • 2. Tap your Apple ID, and then tap Sign Out.
  • 3. After you are logged out, enter FaceTime again.
  • 4. Provide your Apple ID and password and enter your account. This may fix the problem right away.

Solution 4. Disable iMessage settings

You can also fix the FaceTime problem by disabling the iMessage app. But if you disable the iMessage app in your iOS, you will have to rely on the old SMS and MM service for your needs. The following process will completely disable the messaging service on your device.

  • 1. Open iPhone and go to Settings.
  • 2. Uncheck the Message box using the available toggle switch. This will disable the iMessage service completely and you can fix the problem. If not, try the next step.

Checking the screen time limit

The new iOS 12 has a new ScreenTime feature. This feature allows users to set app restrictions for any app, including FaceTime. So, you need to check if you are using ScreenTime in FaceTime. If you have one, you need to do the following:

  • 1. Open iPhone and go to "Settings".
  • 2. Select ScreenTime and select Content and Privacy Restrictions.
  • 3. Now select "Allowed Applications" and make sure FaceTime is not listed there.

If you do this, the FaceTime app restriction will be lifted and you can use the app again.

Solution 6: update iOS or uninstall iOS 12

Finally, if all of the above didn't resolve the FaceTime issue, you can restore iOS 12.

If you want to restore iOS 12, you can simply use. It is an app that has the ability to fix all iOS error issues and also fix iOS issue instantly. This is by far the best choice to fix the FaceTime error on iOS 12. Here's how to do it:

1. Download and install Tenorshare ReiBoot on your computer.

2. Launch the program and then connect the iPhone to the computer using a cable. Now select the "Fix All iOS" option from the list.


3. Click "Fix Operating System" in order to optimize system performance, then click "Fix Now".


4. Thus, you need to use Tenorshare ReiBoot to troubleshoot iOS system on your iPhone and fix all iOS problems. You should use this application as it is simple, easy to use, and it does all the functions you need.


Conclusion

The new FaceTime in iOS 12 has become a big problem for users. The app doesn't work and there is no way to fix it. So the easy option is to ignore the issues and stop using FaceTime for now. But this is something that is impossible for everyone. So you can check out the general solutions mentioned above in the article, or just download and install Tenorshare ReiBoot to solve group FaceTime video call on iOS 12 error or any other issue in one swipe.

I installed the latest Mac OS 10.13.4 update and two applications fell off at once: Facetime and iMessage, and the Handsoff function. Found it out a day or two later when I needed to call my colleagues. After launching the program, I saw the form for entering the Apple ID and password. I enter and get “An error occurred during activation. Try later".

"Ok, Google!"

There are a few guidelines on Apple's support site that didn't help. Among them:

  • check the correctness of the date and time settings;
  • check if I am connected to the Internet;
  • check if the Apple ID is correct;
  • reset NVRAM and others.

I tried everything, but no result. Logging out and back in iCloud didn't help either.

On the forums, I saw, among other things, recommendations to "reinstall", "restore", etc. Resetting the system to its original form was not my option, since it would take a lot of time to reinstall all programs and configure the computer itself.

What helped to restore work

Call Apple Support. Later I thought: "Why didn't you call right away?" The problem was resolved in 10 minutes.

First, I chatted, described the problem and the actions that I had already done. They asked me to wait a bit and called.

It turned out that FaceTime and iMessage on my Macbook were blocked on Apple servers for some kind of spam. Here I had such eyes o_O, because I use these programs to communicate with three or four colleagues and that's it.

Support specialist to my humble question "how so ?!" replied that there might have been an error updating and unlocked the apps.

After restarting the computer, the Handsoff function also started working.

What conclusion did I draw. If there is a problem with an Apple computer, then you should not “smoke forums” for too long and try to find a solution on the network. It is enough to first do the actions that the company itself recommends on its support site, and if it does not help, then call / write to them. It will turn out faster.

Hello everyone! iMessage and FaceTime are great services from Apple. I think hardly anyone will argue with this. Yes, they have drawbacks, but using them is a sheer pleasure. However, before you start getting this very pleasure, you need to turn them on. And this is where the problems begin - failures and errors during activation, unfortunately, are not that uncommon.

Is it worth it to despair, worry, throw away the smartphone, send threats to Tim Cook and the rest of the employees of the "apple" corporation? No! Is there anything you can do about it? Sure! Let's take a look at all the reasons for the activation error for iMessage and FaceTime services, as well as ways to deal with this rare disgrace.

Let's go quickly and decisively!

A small digression. In this manual, it will be considered precisely the impossibility of first switching on. If the iMessage or FaceTime registration goes through at first, but after a while they "ask" for it again and again (and money is constantly being debited), the solution will be slightly different.

So, services are not being activated - why is this happening?

There are three main reasons:

  1. The SIM card or the telecom operator is to blame.
  2. Problem with iPhone or iPad.
  3. Apple is also not without sin.

What to do? Let us examine each case in more detail.

Failure to activate iMessage - problem in SIM card or operator

Yes, the first step is to pay attention to which SIM card you are using and if there are any problems with it.

The fact is that in order to register iMessage or FaceTime, a special SMS must be sent from your iPhone to the UK. The most interesting thing is that it will not be visible in the “sent ones”. You can find out about it only through detailing expenses.

So, if the message is not sent, the activation does not take place. Therefore, we act:

  1. Checking the account balance. The message is not very expensive (5-15 rubles), but this money should be on the account.
  2. Your tariff must support sending SMS abroad. Especially relevant for owners of corporate rates.
  3. We call the operator's hotline and find out if everything is fine with them?

By the way, it is the third point that is the most common cause of massive failures. When preparing the article, I read a lot of sources and noted that at various times, all operators had problems with enabling iMessage. MTS, Beeline, Megafon - no difference.

IMessage won't turn on - check iOS settings

In fact, iOS almost always works "like a Swiss clock" and blaming it for errors with FaceTime and iMessage activation is a waste of time. In most cases. Although ... "glitches" are still possible. Therefore:

With each action, we try to turn off and then turn on iMessage and FaceTime - do we check if it works or not?

Apple crashes

As noted above, Apple itself is also not without sin. In some cases, its servers simply cannot cope with the load, which means that messaging and video calling services will work with an error.

This happens most often on the days when new versions of iOS are released. And if yesterday or the day before yesterday there was a presentation of a new iPhone or iPad, failures are almost guaranteed. Although on "ordinary" days everything is possible. You can find out about these problems:


What is the conclusion from this? Very simple: the only thing we can do in this case is just wait. One joy - you won't have to wait long.

Perhaps that's all. In the end, it is worth noting that in my own experience, the most common causes of the error are problems with the SIM card (operator) or Apple servers. And they usually affect more than one person.

Therefore, be sure to write in the comments and find out if you are not alone and the failures have affected absolutely everyone. It is highly desirable to indicate the mobile operator - it will be much easier to navigate this way.

P.S. In general - do not be silent, put "likes", let's solve the activation problem together!

One of the main surprises of the "Back to the Mac" special event was a video calling client adapted to work in the Apple operating system. Despite its beta status, it allows you to communicate with the owners of the latest generations of iPhone / iPod touch and any other Mac. I bring to your attention some simple tips and features for those who have not yet figured out this application.

Add multiple addresses for video calls

The Mac version of FaceTime works the same way as it does on the latter. By default, it uses the email address from the Apple ID for video calls. But, if desired, each user can add several more email addresses other than the identifier.

It is very easy to do this in the "Your address for video calls" section of the Settings window, and you can access it either through the FaceTime menu or through the Cmd + "," key combination. An email with a confirmation link will be sent to the specified address.

The application works even if it is not running

Although somewhat unexpected, FaceTime for Mac continues to work after turning off the utility. And when someone wants to talk to you, the application will automatically launch, displaying the caller's name in a special window, something similar to FaceTime for.

You can also deactivate this feature in the Preferences window using a logical switch labeled FaceTime. True, along with it, other functions of the utility will be disabled. The option is enabled by default.

Switch between microphones

Some users may have multiple microphones in the system. Therefore, if you want to select (or find out) which one is used for calls, go to the "Video" menu and select the desired item from the list.

By the way, you can turn off the sound for a while and prevent the interlocutor from listening to what is happening in the room using the Mute command from the Video menu or by pressing a special button in the FaceTime window.

Using the other button with two arrows, you can expand the image of the interlocutor to full screen. A similar function is also available through the Video menu or the keyboard shortcut Command + Shift + F.

Portrait or landscape?

FaceTime for iPhone is great because it lets you use this feature in portrait and landscape (landscape) mode. A feature of the Mac version is the ability to recognize and automatically rotate the image of your interlocutor after he changed the position of the mobile gadget.

Also, in this application, the user is able to forcibly rotate the image through the "Video" menu or Command + R.

Sort contacts

I think you guessed that the contacts are taken from Mac OS X. Therefore, depending on its settings, the list in the FaceTime application can be sorted either by first name or by last name. You can set the desired sorting in the Address Book settings:

Here are some simple tips. You can also share your experience with FaceTime on Mac in the comments. Isn't he cute? 🙂



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