Government services telephone of technical support. Government services phone number of technical support Personal account support service phone

Operators of the contact center of public services answer all questions regarding the Internet portal. If you cannot resolve any issues on your own, then you can contact the support service. For this, a multichannel long-distance telephone line was launched. Operators toll-free public services hotline always intelligible and politely will clarify all questions or accept your application.

How can the public service support service help:

Help in registering on the portal;
Assistance in paperwork;
Help in site navigation;
Resolving controversial issues;
Receiving complaints and recommendations;

Sometimes it is difficult to get through to the operator, because they serve the whole country. And if somewhere on the portal of public services there is a failure, then the support service does not have time to answer all questions by phone. Therefore, sometimes you have to wait until the operator is free and can not answer your call. If you cannot get through to the support service of state services, then try to call in a few hours, or the next day.

Public services toll-free telephone hotline

By dialing this number you can get through to the call center of public services. But besides this, there are other ways of contacting the portal support service. If you want to call from a mobile phone, then there is a specially dedicated short number for this. The call to which is also free for all subscribers of the country. The advantage of this number is that the queue waiting for the operator's answer is much smaller than on a multichannel number. So if you did not get through on the first phone, you should try to call the second one.

Government services Moscow region technical support phone number

A city number is available for Moscow. A call to this number from another city will be billed like any other long distance call. Due to the fact that it can take a very long time to communicate with the operator of the support service of state services, I do not recommend calling from the regions. But for residents of Moscow and the Moscow region, this number is more than relevant.

In addition, you can solve all the issues related to the use of the portal of public services in your own. It often happens that all issues are resolved through the website of public services. It's just that sometimes you need to take a closer look at its functionality. However, if you cannot learn how to use the portal on your own, you should ask someone you know to teach. Because the portal of public services in itself in recent years is extremely rare when it fails. In ninety percent of cases, errors, or inability to get a service, are due to inept use of the computer.

How to make a call from a mobile

Call from mobile - dial 115;

If it is more convenient for you to call from a mobile phone, then you can contact the support service using a special mobile number.

Submit an electronic appeal through the portal of Moscow State Services

In addition to the telephone support service, the portal also has electronic communication methods. For example, through the PSU MOS RU you can submit your appeal to the administration.

What applications are considered:

Complaints;
Errors;
Wishes;
Help in using the portal of public services;

The term for consideration of applications is no more than a day. The specialists of the Moscow website will quickly consider your question and will definitely call you back, it does not matter whether the issue is resolved or not.

Other communication methods:

Official site: https://www.gosuslugi.ru/;
Help information on the portal: https://www.gosuslugi.ru/help;
Telegram: gosuslugi_support_bot

Contact information and telephone numbers of the MTS subscriber service for residents of all regions of Russia, the entrance to the MTS Personal Account and other methods of communication with the operator's help desk.

A single free number of the support service for subscribers of the operator "MTS"

To receive personal information, manage services and change the established tariff, please be ready to provide your passport data to the Hotline employee. Please note that the connection of some additional services may be charged, in accordance with the operator's tariffs. to the MTS call center operator?

A single toll-free number for the support service of the MTS group of companies:

8800 250 8 250

This number is used to support clients of mobile communication MTS, Internet and television MTS and "". All calls to the number 8 800 250 0890 paid by MTS. Calls to the 8800 line number are absolutely free for those calling from landline or mobile phones registered in Russia.

Support number for calls from Moscow and from abroad:

+7 495 766 0166

When you are in MTS roaming outside of Russia, you can call the operator at +7 495 766 0166 from your mobile phone for free.

Calls to a landline contact center number +7 495 766 0166 from phones of other mobile operators (including Megafon, Beeline and Tele2) and from local numbers are paid in accordance with the tariffs of the operator. Use this number if you are in international roaming or want to call MTS from a foreign number. Be sure to dial the reference service number in the international format from +7 and check the cost of international calls. This is especially important if you are calling from your hotel room phone.

The MTS subscriber service provides advice and support to customers on connecting and disconnecting services (both paid and free), changing the tariff plan, providing information on the account, blocking the SIM card and other requests. You can contact support around the clock.

MTS subscriber's personal account

The MTS group of companies combines three areas at once: MTS Mobile, and. For each of them there is a separate Personal Account. Please select your personal account depending on which MTS division you are a client of.

Client's personal account available on the official website of the operator MTS Russia. To receive information about the possibility and procedure for connecting a personal account, with any requests and comments on its work, please call the support phone of "Mobile Tele Systems" 8800 250 0890 or 0890 from mobile MTS.

Online customer support "MTS"

Couldn't quickly get through to the MTS operator's help desk? Then contact us through a special feedback section on the MTS website. In this section, you can ask any question of interest, complain, express gratitude or leave a wish on the work of a cellular operator and service in official offices and salons. You can also ask any questions regarding the MTS cellular network (claims, services, tariffication) in an e-mail to the official address [email protected] The company's specialists will try to answer the request as soon as possible.

Employees of the MTS subscriber service are always available to communicate with subscribers in the most popular social networks: the MTS group In contact with, on Classmates, v Facebook and Google plus ... You can count on a prompt response through these communication channels with MTS.

Prefer to follow the latest MTS news in a more concise manner? In addition to social media accounts, MTS maintains an official micro-blog in Twitter where all the latest news and useful information for subscribers in a short form are regularly published.

Cities where MTS operates

MTS customer support works in the following regions and cities of Russia:

Moscow (Moscow time) and St. Petersburg (St. Petersburg), Republic of Adygea (Maykop), Altai Territory (Barnaul), Amur Region (Blagoveshchensk), Arkhangelsk Region (Arkhangelsk), Astrakhan Region (Astrakhan), Belgorod Region (Belgorod), Bryansk Region (Bryansk), Republic of Buryatia (Ulan-Ude), Vladimir region (Vladimir), Volgograd region (Volgograd), Vologda region (Vologda), Voronezh region (Voronezh), Republic of Dagestan (Makhachkala), Jewish Autonomous Region (Birobidzhan), Transbaikal Territory (Chita), Ivanovo region (Ivanovo), Republic of Ingushetia (Magas), Irkutsk region (Irkutsk), Kabardino-Balkarian Republic (Nalchik), Kaliningrad region (Kaliningrad), Republic of Kalmykia (Elista), Kaluga region (Kaluga), Kamchatka Territory (Petropavlovsk-Kamchatsky), Karachay-Cherkess Republic (Cherkessk), Republic of Karelia (Petrozavodsk), Kemerovo Region (Kemerovo), Kirov Region (Kirov), Komi Republic (Syktyvkar), Kostroma Region (Kostroma), Krasnodar Territory (Kras Nodar, Sochi, Novorossiysk), Krasnoyarsk Territory (Krasnoyarsk), Kurgan Region (Kurgan), Kursk Region (Kursk), Leningrad Region (Vyborg, Luga), Lipetsk Region (Lipetsk), Magadan Region (Magadan), Republic of Mari El (Yoshkar -Ola), Republic of Mordovia (Saransk), Moscow region (Odintsovo, Sergiev Posad, Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Shchelkovo), Murmansk region (Murmansk), Nenets Autonomous Okrug (Naryan-Mar), Nizhny Novgorod region (Nizhny Novgorod), Novgorod region (Veliky Novgorod), Novosibirsk region (Novosibirsk), Omsk region (Omsk), Orenburg region (Orenburg), Oryol region (Oryol), Penza region (Penza), Perm region (Perm), Primorsky region (Vladivostok), Pskov region (Pskov), Republic of Altai (Gorno-Altaysk), Republic of Bashkortostan (Ufa), Rostov region (Rostov-on-Don), Ryazan region (Ryazan), Samara region (Samara), Saratov region (Saratov), Sakhalin region ( Yuzhno-Sakhalinsk), Sverdlovsk region (Yekaterinburg) , Republic of North Ossetia - Alania (Vladikavkaz), Smolensk Region (Smolensk), Stavropol Territory (Stavropol), Tambov Region (Tambov), Republic of Tatarstan (Kazan), Tver Region (Tver), Tomsk Region (Tomsk), Tula Region (Tula ), Republic of Tyva (Kyzyl), Tyumen Region (Tyumen), Udmurt Republic (Izhevsk), Ulyanovsk Region (Ulyanovsk), Khabarovsk Territory (Khabarovsk), Republic of Khakassia (Abakan), Khanty-Mansi Autonomous Okrug - Yugra (Khanty-Mansiysk), Chelyabinsk region (Chelyabinsk), Chechen Republic (Grozny), Chuvash Republic (Cheboksary), Chukotka Autonomous Okrug (Anadyr), Sakha Republic (Yakutsk), Yamalo-Nenets Autonomous Okrug (Salekhard) and Yaroslavl Region (Yaroslavl).

Additional information on special rates of MTS and on our website. Subscribers with premium rates are served out of turn, on a priority basis.

Changes in contact information, tariffs, addresses of official sites and geography of the mobile operator's presence are possible. Check up-to-date reference information by calling the Mobile Tele Systems hotline (reference and information service of a telecommunications company) 8 800 250 0890 or on the official website of the company www.mts.ru. Information about multichannel numbers tel. and links are current as of March 2020.

To control the quality of subscriber service, all conversations with the operators of the MTS Subscriber Service Consulting Center are recorded. We ask you to treat the recording with understanding, as it is necessary to control the quality of customer service. All your additional questions, including "" or, for example, "What is the number of the MTS operator", will be considered and will receive a prompt answer in the MTS support service in and also on the official website of the telecommunications company.

Internet provider Online connects 100,000 subscribers a day in the capital and the region. A reliable service infrastructure has been created for the convenience of its customers. On this page you will find detailed information about contacts, technical support, phone numbers, offices of a popular provider.

Technical support phone

So that customers do not get lost in guessing how to call, the company offers to use a single line. There are also a number of additional telephones to order a connection. From the information provided, you will find the necessary contacts. Online hotline is available for any resident of Russia from a landline phone completely free of charge.

8 800 707 12 12 is a free number that works around the clock. An experienced operator can accept an order for connection, repair work or consult on solving simple problems. At the same time, he will accept the wishes and comments of the client, take into account the needs and do everything in his power to resolve the issue.

The subscriber service operates 24/7 and performs the following functions:

Consulting.
Connection applications for business or home. Internet from Online can be ordered in any city in the country. Specialists will select the nearest department and send a specialist from there.
Changes the tariff plan.
Provide detailed information on packages: Online internet, home internet and television.
Callback to the subscriber who called the hotline number.
You will be able to find out the answer to any exciting question: How to rent a router, how to connect additional equipment, how to change a tariff for a more profitable one.

You can send sms to your phone number and they will call you back to resolve issues related to the service. The hotline phone is served by a sufficient number of staff, so waiting on the line will not take much time. For service, a polite and experienced staff is selected so that the consultations are as competent and fast as possible.

Main office

The office structure is divided into 2 centers for the convenience of visitors.

The address of the central office No. 1 Onlime in Moscow

Address: st. Arbat, 46, Smolensky district, Moscow, Moscow region, Russia, 119002
Working hours: Open 09: 00-20: 30
Phone: +7 999 231-84-29
Located next to the Smolenskoye metro station.

Head office address No. 2

st. Suschevsky Val, 26
Maryina Roshcha, the last carriage from the center
Working hours: from 09.00 to 21.00 seven days a week (Sunday to 19.00)

Service maintenance:

Cash payment for company services.
Applications are accepted.
Consulting and remote technical support.
Realization of the “Moving” service.
Changes to the contract.