The phone does not work on outgoing calls. The phone does not accept incoming calls: causes and solutions. Problems in the work of a radio module

SIM card, number, tariff
- How to unlock the number?
  - If the money ended on the score and the number is blocked, replenish your balance. The number is activated after debt repayment.
  - If you did not use the number more than 90 days, it can be blocked. To restore the number, contact your passport to the salon megaphone. If the number during this time has not passed to another subscriber, you will receive a new SIM card with the same number.
    Find out if you can restore the number by sending a free SMS with a valid SIM Megaphone on. In the message, specify the number you want to restore the name of the owner.
  - If the number is blocked after the loss of the SIM card, you can get a free new SIM card with the same number by contacting the passport to the Megaphone salon.
  - If you have installed blocking, the number is unlocked automatically in your chosen ending the end of the blocking.
  Information was useful? Well noFeedback sent. Thank you!
- How to get a new SIM card while saving your phone number?
  Contact your passport to any Megaphone salon in the home region, on the territory of which the contract is concluded. You can get a new SIM card for free and continue to use your number. The tariff and all service conditions remain the same, to conclude a new contract for the provision of communication services is not necessary.
  
  Information was useful? Well noFeedback sent. Thank you!
- How to save the number?
  The room remains yours until the balance is positive. If you do not use the number and do not connect the service lock, it is not less common than once in 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, Internet access. If you do not use communication services longer than 90 calendar days in a row on rates for calls and longer than 180 calendar days in a row on tariffs for the Internet, it starts to write down the subscription fee for saving the number daily.
  
  In the event of non-use of communication services on any of the subscriber numbers combined on one personal account, more than 90 (ninety) calendar days in a row, a contract for the provision of communication services in terms of this subscriber number is considered terminated at the initiative of the Subscriber.
  
  The size of the subscription fee for preserving the number, the conditions for its write-off and the term at the end of which the contract for the provision of communication services will be terminated and the number can go to another subscriber, specified in the description of your tariff. You can find it in the Tariffs section or tariff archive.
  
  If you do not use communication services for more than 90 days at a zero or negative balance of the personal account, the contract is considered terminated by your initiative. If the number was not transferred to another person, it can be restored by filling out a statement in the Megaphone salon.
  
  If you plan for a long time (more than 90 days) not to use a mobile connection, block your number.
  Information was useful? Well noFeedback sent. Thank you!
- - Use the telephone codes of mobile operators. Enter your mobile number in the search bar and click the "Check" button. Under the search bar, the names of the telecom operator and the region will be displayed.
  - Dial the command * 629 # . Then enter in any format the mobile number to be checked. Information about the operator and the region will appear on the screen.
  Information was useful? Well noFeedback sent. Thank you!
- How to re-inform the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easily memorable number in the online store or in a megaphone salon.
  
  Room cost depends on class class: simple, bronze, silver, gold, platinum, and type of numbering: federal or urban. Read more about the cost of the room in the description of the service selection of the room.
  
  The service is operating in two modes:
  - one-sided: the caller will hear the message "The subscriber's device is turned off or outside the network coverage";
  - bilateral mode: the caller will come SMS with your new number.
  For any mode, you will receive an SMS with a person number that called your former number.
  
  The service does not work if the balance on the old number is negative or zero, and also if the old SIM card is blocked.
  Information was useful? Well noFeedback sent. Thank you!
- What do I need to determine the caller numbers?
  To do this, you have the service "Aon", it allows you to determine the numbers of those who call you. The service does not require connection and the subscription fee is not charged for it.
  Information was useful? Well noFeedback sent. Thank you!
- Why didn't I have a number?
  The number may not decide if the antiaon service is connected at the caller. There may also be no customer numbers of other operators or megaphone clients of other branches.
  Information was useful? Well noFeedback sent. Thank you!
Services, Options
Mobile Internet
- What if the mobile Internet does not work or the speed has decreased?
  1. Check the balance and replenish it if necessary. To check the balance, type the command * 100 # Or go to your personal account. The Internet works only with a positive balance sheet. If you recently replenished the score, wait a few minutes so that the Internet earned again.
  2. Check the balance of the Internet package. Open the MegaFon application or go to your account and in the "Services" section, select Remains by Service Packets. If the included volume of the Internet is over, plug one of the options to extend the Internet.
  3. Check if you have a mobile Internet service connected by typing the command * 105 * 4 * 4 #
  4. Make sure you enabled data transmission mode. You can check this in the smartphone or tablet settings in the "Data Transfer" section, "Connection for Data Transfer" or "Mobile Network" (the name may differ in different devices).
  5. Restart the device (turn off and turn on).
  6. Disconnect Wi-Fi on your smartphone / tablet (when using a router from a Wi-Fi megaphone should remain enabled).
  7. Rearrange the SIM card to another device. If the mobile Internet does not work in another device, contact the nearest Megaphone salon with the identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
    To find out the address of the nearest salon Open the megaphone application.
  8. When using the Internet via a modem / router: Reinstall the Megafon Internet application, try connecting the modem / router to another USB port of the computer, update your modem / router. Latest software versions You can download free in the megaphone online store. Find your modem or router in the directory and go to the Files tab.
  Information was useful? Well noFeedback sent. Thank you!
- What is 4G +, how to start using and how does the transition from the 2G / 3G network in 4G +?
  Information was useful? Well noFeedback sent. Thank you!
- How to replenish the account?
  Choose any convenient way:
  1. Explore your account from a bank card or e-wallet in the Payment section.
  2. On the main page of the Personal Cabinet, you can replenish your account, as well as the account of another subscriber of the megaphone bank card.
  3. Configure the autotractor on your own in the Personal Account on the site or contact a specialist in a megaphone salon. With this service balance will be replenished automatically from your bank card.
  4. If it is not possible to pay right now, use the service promised payment.
  5. Another subscriber of megaphone can translate you money from your account using a mobile translation service. To send a request to another subscriber, use the free shipping service for me.
  6. If you are client Sberbank and your bank card is tied to the phone number, specify the desired amount in SMS and send to the number or use the Sberbank-online application.
  Information was useful? Well noFeedback sent. Thank you!
- How to stay in touch with a negative or zero balance?
  - For what period can I get the detail?
    You can order a one-time detail in one or more days, periodic - for a calendar month or receive a brief summary of all charges and payments monthly.
    
    Your detailing is stored 36 calendar months (even after termination of the contract).
    
    If you are connected to the "Periodic Account Detail" service, the detailed report enters your email once a month (approximately the 10th day of each month). You can receive the report for the next month after the service is connected.
    Information was useful? Well noFeedback sent. Thank you!
  - Why can not all information be specified in the detail?
    The subscription fee is debited in accordance with the terms of the subscription.
    
    To find out which subscriptions are connected, go to your account, select "Services and Options" section, "My" subsection, which displays a list of connected subscriptions connected to your room.
    Information was useful? Well noFeedback sent. Thank you!
  - How to refuse to subscribe?
    Information was useful? Well noFeedback sent. Thank you!
  - Can I listen to the recording of my phone conversation?
    Megaphone does not record subscriber calls.
    Information was useful? Well noFeedback sent. Thank you!
  - How to set call forwarding?
    Install or cancel forwarding You can in the phone menu or in your account. Conditions and cost of the forwarding of the forwarding see the service page.
    
    If the set forwarding does not work, check if the prohibitions do not act on your room and is correctly indicated by the number.
    Information was useful? Well noFeedback sent. Thank you!
  - What is Volte technology and what needs to use it?
    The service is available to megaphone subscribers on all tariffs, provided in both the home region and roaming.
    Information was useful? Well noFeedback sent. Thank you!
  - - You automatically connected the service to me s. You will receive a notice in the form of a missed call from a person who tried to reach you with an indication of the time and number of calls. Service is free.
    - Connect the service who called +. SMS will come about the missed call or voice messages on the answering machine. When connecting "who called +" service "I called S" will automatically turn off.
    Information was useful? Well noFeedback sent. Thank you!
- Emergency help
  - How to call emergency service?
    Single emergency call number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 - emergency gas network service.
    
    Emergency telephones:
    
    Emergency - ;
    
    Calls to emergency rooms are free. You can call if the score does not have money, but on the number even from the phone without a SIM card.
    Information was useful? Well noFeedback sent. Thank you!
  - What if the phone is lost or was stolen?
    Information was useful? Well noFeedback sent. Thank you!
  - How to protect yourself from scammers?
    Information was useful? Well noFeedback sent. Thank you!
  - How are communication services available for emergency situations?
- Roaming
  - How to use communication services on rides in Russia and the world?
    In travels in our country there are no additional actions to use communication services are not required. The only condition - you must have a positive balance.
    
    When you leave for other countries, as well as to the Republic of Crimea and G. Sevastopol, where there is no Megaphone network, you need to make sure that you are connected to the roaming service. It is needed that you can use communication services in networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal Account or MegaFon Application;
    - contact megaphone salon with passport.
    Information was useful? Well noFeedback sent. Thank you!
  - How to connect and disable roaming services and spend less?
    The easiest and most convenient way is the Mobile Application MegaFon or Personal Cabinet. You will be able to check the balance, connect or disable the services and options, order the value detail and ask a question to chat.
    
    In roaming, you do not need to change the settings of the mobile Internet.
    
    Note!
    
    Some phones can limit the transfer of data in roaming. Go to the settings and check if your mobile Internet is included in roaming.
    Information was useful? Well noFeedback sent. Thank you!
  - Why does mobile Internet do not work in roaming?
    - Not enough money on the score. Check the balance and replenish it if necessary.
    - The phone does not find a network.
      Try to restart the phone and select the network manually. Go to the settings, find the "Network / Operator" item, select "Manually" or cancel "automatically". Select a network from the proposed list. When the phone connects to the network, Internet access will appear.
    - In the phone settings, data transmission in roaming is disabled.
      Go to the settings and check if your mobile Internet is included in roaming.
    Information was useful? Well noFeedback sent. Thank you!

On the Android platform does not gain numbers, does not ring, does not call, after dialing, nothing happens. What to do and how to correct.

Many users face a problem when phone either android tablet starts to capricious. It seems that nothing happened that could cause a malfunction, and it works not as it should.

For example, problems with a set of numbers outgoing challenges, etc.. The reason why may be:

1st: Software failure - i.e. The problem is the software failure.

2nd: Hardware failure - i.e. The problem lies in the "hardware" (that is, it is required to replace or restore the spare parts of the gadget)

However, do not rush to get upset - in 90% of cases with problems outgoing calls and dialing smartphone A EY tablet and on the basis of Android is to blame software failurewhich you can completely fix on your own.

Correct the program failure:

Method 1.Pretty simple - come in "Settings", find there "Backup and Reset"in which you choose full reset Settings with deleting all data. Be careful, the use of this method is often effective, but entails the removal of all photos, contacts, passwords, music, games, video, and in general, all the information stored on your smartphone E or tablet E. Therefore, pre-save everything you need by connecting the gadget to the computer. If this method does not suit you, or if the problem is not eliminated after it, see Method 2..

Method 2..

Based on solving problems with communication and network reception telephone ov i. tablet OS based on Android by introducing additional software. Utilities controlling all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions contain an application, the greater, as a rule, it is effective. It is best to control the functions of the system, adjusts, and corrects all possible errors of settings and synchronization is small, and easy to use, the free utility for Android devices. Download the application from Google Play and see its additional options in the description. After installing the application, it remains only to run. Next, from you, in principle, nothing more needs. The application will fully take control of the device functions. (By the way, in addition to all other things, the gadget will begin to charge 20% faster, and it will also significantly increase its productivity, which will reflect on the boot speed and work of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)

In addition, it is worth cleaning the system with a normal antivirus. Best, with this task copes kaspersky Anti-Virus , download which you can. Unlike the Multi-Cleener, the "Kaspersky laboratory" software is paid, because you do not have any opportunities to install such protection, this step can be skipped ...

Method 3.

Changing the software device, or, as it is also called "Pere firmware ".This method, as a rule, requires certain skills and is solved by means of contacting the service center. To independently implement this task, you need to contact the manufacturer of your device, download the utility needs for the firmware and the firmware itself, after which reinstall it on your gadget.

If not one of the ways did not bring the results, unfortunately, you will have to contact the service center for repair and yours tablet A EY smartphone a.

The smartphone is either the tablet on the Android platform does not gain numbers, does not ring, does not call, after dialing, nothing happens. What to do and how to correct.

Many users of smartphones are faced with such a problem when the phone does not accept incoming calls. The reasons why this can occur, quite a lot, starting from the banal software failure and ending with the hardware breakdown. Today I would like to tell more about the most common causes, because of which incoming calls are not accepted. Well, and, of course, useful tips on troubleshooting will be given. Well, let's go immediately to the point!

Software failure

One of the most common reasons why the phone does not accept incoming calls, the operating system fails. This is quite a common phenomenon, so there is nothing special about it. In general, failures and disorders in the operation of the OS may be caused primarily not very good firmware or poor system optimization. As a rule, cheaper phones from not very well-known brands are more often exposed to this "phenomenon".

You can correct this problem in two different ways. The first, he is the easiest - reboot the phone. You can even just pull the battery for 10 seconds, after which insert it back and turn on the machine. In most cases, this solution helps.

The second way is to reset to factory settings. If the first decision did not help, it means that the failure occurred at a more global level, and it will not be possible to eliminate it to the simple reboot. In this case, it perfectly helps reset the settings before the original state. You can perform this procedure through the device settings.

Flight Mode

The second reason why the phone does not accept incoming calls is the flight mode. Very many users love to use the function "Flight Mode", so for some time nobody bothered them. But, as practice shows, a very large percentage forgets after disconnecting this function, as a result of which incoming calls do not come to them.

The solution to this problem is incredibly simple - just need to disable this feature. You can do this either through the status bar or as it is also called the "blind". You can also disable "Flight" through the settings in the "Networks and Connections" section (on different phones, this section may be called otherwise). The "flight mode" is turned off through the shutdown menu, which is activated when the power / lock button is enabled.

Incorrect network definition

The following reason, due to which the phone does not accept incoming calls, is the incorrect network definition. Usually the phone independently in automatic mode determines the network of the cellular operator, but sometimes there are failures in operation, with the result that the device goes to the wrong frequency.

In order to correct this problem, 2 simple steps should be performed:

Enter the settings and go to the "SIM card and network" menu.
Next, you need to select the "Mobile Network" section and set a definition there or on automatic mode, or search and select the necessary network, according to your cellular operator.

Malfunction of a radio module

The following reason why the phone does not accept incoming calls is a faulty radio module. With this, alas, nothing can be done. Often, communication modules in the devices fail. This may be happening due to marriage in production, due to frequent drops of the device, moisture getting inside, etc. It can be corrected in only one way - the replacement of the module to the new one.

Antivirus on samsung

Well, and at the end of a small one, dedicated to Samsung smartphones. Very often, many owners complain that their Samsung phone does not accept incoming calls. This happens not only because of the above reasons, but also one more, separate, which concerns only the devices of this brand. The fact is that if installing Antivirus Dr. Web on a smartphone from Samsung, the application automatically blocks most of the numbers from which incoming calls will not be accepted.

You can correct this problem in two ways. The first is to remove the antivirus and find it to replace it. The second is to go to the settings of the application, go to the "Profile" point and tick the box next to "Take all calls and SMS". All simple!

Running Android. What to do and how to correct.

Many users face a problem when phone either android tablet starts to capricious. It seems that nothing happened that could cause a malfunction, and it works not as it should.

For example, the device has problems with the fact that there is no possibility to respond to an incoming call, or can not get through to the device, although the call is coming. The reason why may be:

1st: Software failure - i.e. The problem is the software failure.

2nd: Hardware failure - i.e. The problem lies in the "hardware" (that is, it is required to replace or restore the spare parts of the gadget)

However, do not rush to get upset - in 90% of cases with problems voice call and messaging operations smartphone A EY tablet and on the basis of Android is to blame software failurewhich you can completely fix on your own.

Correct the program failure:

Method 2..

In addition, it is worth cleaning the system with a normal antivirus. Best, with this task copes kaspersky Anti-Virus , download which you can. Unlike the Multi-Cleener, the "Kaspersky laboratory" software is paid, because you do not have any opportunities to install such protection, this step can be skipped ...

Method 3.

If not one of the ways did not bring the results, unfortunately, you will have to contact the service center for repair and yours tablet A EY smartphone a.

Incoming calls are not received or the tube is not raised with an incoming call to a smartphone or running Android. What to do and how to correct.

The owners of smartphones on the Android OS are often faced with situations when the basic functionality of the device gives failures. Thus, the problem with the lack of connection to the mobile network and the rejection of calls may occur from the subscriber with an absolutely any mobile operator. The phone seems to be enabled and works without failures, but other subscribers can not get through - the operator reports inaccessibility, the signal of the busy line sounds.

It is important to solve the problem immediately after it is detected, otherwise there is a chance to skip an important call.

Causes of the problem:

All the reasons why the phone does not accept calls, can be divided into two categories:

failures in the hardware or software part of the smartphone,
problems in cellular network.

Among the most common reasons from the cellular network can be allocated:

No coverage zone. Despite the prevalence of mobile networks, the continuous development of new communication standards (3G, 4G, 5G), there are still places where the phone simply does not catch the network. Most often with the problem, you can face in the basements, on the territories deleted from settlements. Solving the problem - if the phone does not accept calls and does not call, try moving the device in space by controlling the number of network strips on the screen.

Accidents in mobile networks. If the base station of the mobile operator, in the zone of which you are, is on repair or maintenance, receive calls the phone will be in times. You can wait for the end of the work or connect to another base station using special phone utilities.

Blocking mobile number. The operator has the right to block the subscriber if it violates the service for service, or if an insufficient amount of funds in the account. Make sure the lock can be by calling the locked number. Instead of the standard message, the subscriber is temporarily unavailable, the operator will notify the "temporal blocking of the subscriber". Find out the reason why the phone does not accept incoming calls, you can operator.

Software problems

If third-party or malicious software is installed on the phone, beta-applications running with failures - the phone will drop incoming calls, and other subscribers will not be able to reach.

Solution to the problem:

1. All suspicious applications from the smartphone.

2. Install on the phone, check the device for viruses.

3. Delete blacklists or check the settings of the blocks (such as Antinuisance for Android, Mr. Number, Should I Answer, etc.)

4. In extreme cases, you can perform (consider, all personal data and downloaded files are deleted when reset).

Hardware causes of malfunction

Mobile Internet included

Pretty many users of smartphones are faced with the fact that it cannot be called to them due to the activated mobile Internet function on the smartphone (most often due to the connection to 2G networks). Decision:

If the phone does not accept incoming calls, these standards will allow simultaneously and receive calls from other subscribers, and surf on the Internet.

Two SIM cards in the smartphone

This problem is characteristic of outdated phones, where only one module for receiving a radio signal. Despite two slots for SIM cards, while one card is on the network, the other is simply not available. The only solution is to acquire a smartphone with two radio modulus.

Problems in the work of a radio module

The owners of absolutely any devices on android can face with the problem. Solving the problem - restarting the phone:

Click the device off button for a few seconds;
Wait for the smartphone shuts off;
Turn it on again in 10-15 seconds.

Another way is to enable / disable the flight mode through the Android settings or the shortcut panel.

Faulty SIM card or tray

If the SIM card is defective, incoming calls will not work on the device. You can identify the breakdown in the following way:

Try to insert Sims to another phone.
If it takes signals - it means the problem is in the SIM card jack.
If sim card and on another device is not registered on the network - contact the nearest office of the mobile operator and ask to replace the SIM card.

Problems with IMEI

If the current IMEI phone does not coincide with the factory, the smartphone can stop accepting mobile calls from other subscribers. Most often, users are facing the problem that independently perform flashing devices from one OS to another.

Determine the current IMEI code of your smartphone by typing a combination * # 06 #.
Compare the number on the smartphone screen with a combination on the device box. If the box is missing, you can verify the factory IMEI by image under the device battery.
If both codes coincide, the problem is not in IMEI. In case of data discrepancies, it is worth contacting the service center to restore the device.