The MGTS phone is not working today. MGTS landline phone not working

Residents of Moscow are increasingly connecting to the Moscow city telephone network, which provides subscribers with mobile communications, Internet and television services.

From the name it is clear that the company directly covers Moscow and the Moscow region, and this is about 45 km of the network.

Recently, more and more questions from customers arise with the connection and operation of mobile MGTS.

Therefore, this article will discuss these issues in detail.

It is worth noting that the idea of ​​integrating MTS and MGTS has been going around for a long time at various shareholders' meetings of enterprises.

But still, the idea was recently bought out by a new owner, and as a result, a new telephone network called MGTS was developed.

This transformation happened very quickly, so you rarely see headlines in the media about the reorganization of mobile communication packages.

But even without much publicity, the new company is leading in Moscow. This is due to the fact that a lot of money was invested in the work and development of MGTS communications.

Therefore, communication offers users the latest developments.

MGTS has many advantages and advantages compared to other operators, which you can learn about further.

The integration of MTS into MGTS made it possible for subscribers to receive new and favorable tariffs, which are considered among the most valuable in the Moscow region.

As already mentioned, the idea of ​​​​launching MGTS communications has been on paper for a long time, but a number of nuances were not given to its implementation, namely, the collection of the necessary permits, certificates, licenses, and so on.

What are the features of MGTS?

It is worth noting after the integration of the two network companies, all tariffs were redesigned, but still they were developed for the old needs of customers, so it's not worth talking about cardinal changes.

At the same time, the first tariffs were issued by MGTS with significant discounts, even up to 40, but this did not save sales, since the cost of the tariff did not cover low Internet traffic.

But a feature and a new step in the development of the united MGTS company was the use of GPON technology.

This technology allowed to increase the speed to very high rates.

As a result, the MGTS mobile network has become one of the most popular in Moscow and the Moscow region today.

How to connect to mobile MGTS?

In order to get all the benefits of using the services of MGTS, you will need to get a SIM card.

You can do this in the following way:

1. Visit the offices of the MGTS company, which work separately for individuals and legal entities.

Before going to the office of the company, it is necessary to take your passport with you; e.

The application will need to indicate an additional technological number, IFO, passport details, home phone number.

3. After filling out the application, the user will be issued a temporary SIM card with a new temporary number.

After a certain use of the services, it will become the main one if the subscriber does not want to change it.

5. Already after 8 days, the temporary card will be activated and all calls and SMS messages will begin to arrive on it.

6. After that, the person officially becomes a MGTS subscriber.

Attention! The service of transferring a number from a temporary SIM card to the main one within 8 days is paid. The subscriber will need to pay 100 rubles, which will be included in a single bill (comes for utilities for using a cell phone).

What tariffs does MGTS provide for the phone?

MGTS provides subscribers with two tariffs for connecting mobile Internet and calls:

This package is provided to subscribers for a subscription fee of 300 rubles per month. Also, the user will be provided with 2 GB of Internet and at the same time traffic without a speed limit.

As for calls, this tariff provides 350 minutes to all networks of the Russian Federation and such a number of SMS.

On the territory of Moscow and the Moscow region, subscribers are provided with unlimited calls, and unlimited calls will be to the MTS operator.

In order to switch to this tariff, you need to enter the following command to switch: *111*530# and call.

This tariff allows users to use up to 0 GB of Internet for only 500 rubles per month.

Subscribers are provided with 500 minutes to all networks in the Russian Federation as part of the package price.

Also in Moscow and the Moscow region, all calls will be unlimited. Also, no limit is set for the MTS operator.

Subscribers can send up to 500 SMS, at a rate (0.50 rubles) throughout the Russian Federation.

In order to switch to this tariff plan, you need to dial the following command: *111*5300#. Then you need to dial the call.

What else do you need to know?

In order to manage your tariffs, as well as find out connected services. The subscriber can always go to his personal account, which can be found on the main page of the MGTS company.

Also on the main page you can view all subscribers who have signed a contract with MGTS.

In the personal account, customers can take the details of their number without any violations.

Attention! Separately, it is worth considering the fact that some tariffs from MGTS for mobile communications can be altered quite regularly, so you need to periodically review the information on the official MGTS page.

Also, an SMS notification should come about changing the tariff parameters.

In order to find out in detail information about a particular tariff, subscribers can always call the technical support line.

Where operators free of charge and around the clock help customers solve their problems.

You can call the operator at the number: 8 495 636-0-636. You can also ask a question directly during the purchase of a SIM card or on the main page of the company.

Subscriber reviews

Reviews about the mobile operator MGTS can be found very different. But basically, most subscribers leave positive comments.

Basically, users note criteria such as affordable tariffs, fast connection, stable signal operation, and so on.

It is worth noting, that the subscriber leave negative feedback. Basically they are related to the quality of service.

So, there are some complaints about the waiting time of the operator, his work and other nuances of service.

The main positive feedback is directed at the company's pricing policy to provide comprehensive Internet connection to a mobile phone, computer and TV and at the same time through just one cell phone.

At the same time, a comprehensive package is provided to customers with a good signal, which is important for receiving positive feedback from customers.

But in recent years, there has been a trend towards a decrease in the popularity of the mobile operator MGTS.

This is again due to the service, which plays a very important role for the subscriber.

So, many subscribers claim that when contacting the company's centers they are openly rude and do not want to help in resolving emerging issues.

This ultimately repels many citizens from connecting to this mobile operator.

It is worth noting, that the administration of the company is clearly not interested in raising the level of customer service and this plays a very negative role.

Thus, as can be seen from this article, working with MGTS is quite easy and simple.

At the same time, the convenience of work lies in the fact that the client can immediately connect not only a mobile operator with the Internet, but also additionally Internet on a PC, and television.

At the same time, payment does not occur separately, but immediately for all services from the MGTS company received at home.

But before connecting to a mobile operator, you need to carefully study all the reviews and terms of the company's tariffs, since they are not suitable for all users.

Phone breakage is always unpleasant and unexpected. Therefore, if it suddenly happened, you should rather do repairs and return the equipment to its working condition. Modern service allows you to instantly solve any problems, no matter how global and serious they may be. It is enough to know how to act in the current situation and not succumb to excitement. If necessary, you can easily request a telephone line repair from Rostelecom, the phone number for contacting support is available both on the company's official website and in the customer service agreement. Calling the master will not cause difficulties, and the specialist himself will appear as soon as possible.

Before contacting support, you should try to figure out the situation on your own. This will save time and, in some cases, money. Among the possible reasons for a non-working phone:

• lack of money on the balance sheet;
• non-working telephone;
• broken cable in the apartment.

Any of these reasons can temporarily leave the subscriber without a landline telephone and communication. But you can deal with such malfunctions on your own. And line breaks outside the apartment should be entrusted to professionals. This is due to the importance and complexity of the work. Breakage of wires outside the house will make it impossible for many people to call, and solving a problem of this magnitude is the work of trained craftsmen.

Application for repair of a telephone line Rostelecom

Having found out what the causes of malfunctions may be, you should begin to search for them. The first step is to check the balance.

To do this, just visit the user's personal page on the official website or call the support service.

If you use the second option, you may need a service contract number.

Next, you should check the operation of the phone. The easiest way to do this is to use another instrument instead. If the connected home phone works, then it's time to take the previous one in for repair.

The last problem is a broken cable. To find the source of the trouble, you have to look through all the wires laid in the apartment. Usually a gap, if present, is immediately visible.

Telephone numbers for contacting the repair bureau

To call the master, you will need to leave a request.

The standard telephone number for contacting the support service is 88001000800. In addition, there are separate technical assistance numbers in each region of the company's operation. They should be specified on the official portal or in the service connection agreement.

If it is possible to call from another landline, you can dial a short combination of numbers 09. The call will be free. From a mobile phone, this number is slightly longer - 009, and the call itself will require payment.

If it is not possible to call, you should fill out a special form on the Rostelecom website.

The answer, which will be sent by e-mail, will follow immediately.

Application for phone repair Rostelecom

Having contacted the operator, you should explain the problem to him, indicate the address and name the contract number. Next, he will check whether it is possible to return the connection immediately, and will ask a few questions that will help correct the situation on the spot. If all else fails, the operator will offer to leave a request for the departure of the master, who will restore the connection.

It is worth remembering that the restoration of a cable broken in the apartment is paid by the subscriber, since the damage occurred in his area of ​​​​responsibility.

Separately, it should be noted that broken telephones should be given for repair to the place where they were previously purchased. Rostelecom is not engaged in the free restoration of someone else's equipment.

Repair Bureau

When submitting an application to the Rostelecom phone repair bureau, you should check whether there really is no connection. Next, you need to make sure that the existing problem is not related to a lack of funds or a non-working device. After that, you can call the technical assistance service and leave a request for a visit from the master. In some cases, when there is no connection due to a serious breakdown on the line, the operator will immediately inform you that you just need to wait. But usually a visit is scheduled by a specialist who will solve the problem and return the ability to make calls to subscribers.

The service is indispensable for those who daily have to dial the same number many times. It is also in demand in cases where the family has a small child, a sick or elderly person with poor eyesight who needs to contact the right subscriber.

If after picking up the handset within 7-10 seconds the subscriber does not start dialing, the dialing of the programmed number will automatically start. The service allows you to save dialing time and accurately dial the required number.

For a normal call, dialing should start immediately after picking up the handset.

Procedure for using the service

After connecting, the service is activated (deactivated) by pressing a few keys on the phone.

Service activation

• Pick up the phone;
• Dial in sequence *53*, the full number of the called party, then #
• • continuous beep - the service is activated;
  • iridescent beeps or autoinformer phrase - the service is not activated (the subscriber does not have the right to use the service);
• Put the phone down.

Service activation check

• Pick up the phone;
• Dial sequentially *#53# ;
• • continuous beep - the service is active;
  • iridescent beeps or autoinformer phrase - the service is not active;
• Put the phone down.

Service deactivation

• Pick up the phone;
• Dial #53# in sequence;
• Listen to one of the station signals:
  • continuous beep - the service is deactivated;
  • iridescent beeps or autoinformer phrase - the service is not deactivated (the subscriber does not have the right to use the service);
  • frequent short beeps - the command was entered incorrectly;
• Put the phone down.

Attention!

For all cases of activation / deactivation of additional services on the Siemens Gigaset C470 IP telephone, at the end of dialing a special command, dial "" instead of "#".

Order service

You can order the “Hot Line” service through “ ” by calling the Contact Center of PJSC MGTS by phone: 8 495 636-0-636 or by contacting any of the sales and service offices of PJSC MGTS.

When ordering the service, it is necessary to specify the possibility of providing this service on your phone number, what functions the telephone set must support for the service to work, and then order the service.

Instruction

There is a special service in MGTS, which provides information about its subscribers for free. You can call 09 or 009, where you can clarify all the necessary information. In addition to the phone number and information about subscribers, you can also learn a lot of useful information about services in the city, for example, telephone numbers for calling a taxi, air ticket offices, ordering products and various services, and even get advice from a lawyer or a competent tour operator. You can call numbers 09 and 009 from a landline in Moscow.

In addition to the help desk, MGTS has a Single Contact Number, 8 495 636-0-636. Unlike the previous version, it is available from any phone number, including cellular. By calling it, you can not only get the information you need, but also find out if there are any debts on your account, ask for details of calls and even call a master from MGTS to the house.

There are numerous services and databases on the Internet, which contain all the information about phone numbers and addresses of subscribers. For example, you can use the White Pages of Moscow directory located at infobaza.org. There you can find out the subscriber's number, knowing only one thing about him, for example, only the address or only the last name and first name. This service will also help you determine who is harassing you with calls if this happens. Using the site is completely free. There are other references, for example, nomer.org/moskva.

Today, there are many books and psychological techniques that allow you to radically change your life for the better. Personal life is the most important thing for every person. The best way to improve life is to change a person in himself, to change his view of the world.

Instruction

It's no surprise that so many of us want a lot of positive change in the shortest amount of time. Changing lives for the better is not so difficult. The most important thing in this process is to know the basic principles of forming a happy life. Find positive facts and manifestations in your current situation. Practice shows that everything can not be bad. Think and remember what you like in your life. It can be close people, friends, beloved cat or dog. It can also be your job or a hobby club. Leave in your life only what brings you pleasure, because this is one of the best methods to change your life for the better.

Attend psychological trainings or sign up for sessions with a psychologist. Many people avoid psychoanalysts to the last. This approach is wrong, it resembles the fear of going to the dentist. Solving problems is much more convenient as they come. Going to a psychologist will allow you to look at familiar situations with different eyes. In addition, an experienced specialist can give you a lot of effective methods for solving everyday problems.

Change the way you think. This is one of the most complex methods of improving life, but also one of the most effective. As the saying goes: "We are what we think." You need to improve your own self-esteem, make it adequate. This will allow you to depend less on circumstances, to better understand your significance. After all, you will not be able to move on until you understand your role in society. The quality of our life depends on the quality of our thoughts. And if you manage to bring a lot of positive into your worldview, you will be able to change in yourself.

Related videos

Sources:

• positive thinking
• how to start changing yourself

You probably remember that the first time you were connected to the Internet, all the settings were carried out by qualified specialists. And then, if you encounter any problems, you were forced to call the technical support service. But let's see - is it really so difficult to keep track of your network devices yourself?

Instruction

Let's analyze the principles of management net yu on the example of the operating system Windows XP.
We can get all the necessary data through the use of the control panel. Go to the "Start" menu - "Control Panel" - "Network Connections". A window will open in front of you, where all the network connections configured on your computer will be displayed.

In our case, we are dealing not only with physically existing connections (configuration is carried out directly for the network card), but also with a virtual VPN connection that allows you to send data over a secure channel. Remember that there can be many types of connections, it all depends on the provider. Therefore, it will be logical to consider only the interaction with actually connected network cards.

So, select the connection you are interested in, right-click on it, bringing up the context menu. Select "Properties" from the menu. You will see a window similar to the one shown in the picture.

Next, click on the "Properties" button, after which you will see a screen displaying the settings of your IP address, gateway and other characteristics (note that if you have it installed, then these settings must be viewed in the router control panel, and within this screen there will be the checkboxes "Obtain an IP address automatically" and, most likely, the checkbox "Obtain DNS server address automatically") are checked.

If we return to the previous window, then by clicking on the “Configure” button, we will get access to the settings of the network card itself.

Although in most cases we will not need these settings at all, we will nevertheless consider the case when we need to change the mac-address of our card. To do this, in this window, find the “Advanced” tab, on which in the list find the “Network address” value, and in the window that appears for input, you can specify your value.

Technical support of the telecommunications provider MGTS is a round-the-clock service for servicing subscribers, which operates through a universal Contact Center. The list of its functionality includes the widespread consulting of the company's clients on a wide range of issues, primarily related to financial and technical aspects. In addition, hotline operators accept applications for connecting additional services, and also process calls with complaints from Muscovites regarding the quality of communication in real time.

About technical support

The Universal Contact Center was opened by Moscow City Telephone Network PJSC in 2006, bringing together the provider's disparate services into a single whole. On its basis, MGTS implemented a system for prompt call servicing using tone dialing, developed by the largest Russian IT company Sitronics. This mechanism allows you to optimize subscribers' requests, distributing them in separate areas: connection of services, financial issues, repair work, etc.

In 2012, as part of a hardware replacement and subsequent phase out of copper wires in favor of fiber optics, the Contact Center was upgraded. This allowed to significantly reduce the waiting time for a response from a technical support employee from 1 minute to 15-30 seconds. Moreover, today more than 50 thousand MGTS customers use the services of the Contact Center daily, including Internet users, owners of fixed phones, mobile subscribers, as well as digital television lovers.

Phone list

To contact the MGTS support service, you need to call one of the suggested numbers:

• from the city - (495) 63 - 60 - 636;


• from mobile - 0636.

In addition, the provider has assigned a couple of hotlines, thanks to which you can:

• find out the balance of the personal account - (495) 70 - 74 - 455;


• inform the operator about the quality of the services provided - (495) 70 - 07 - 777.

For MGTS subscribers, all calls to the Contact Center, including round-the-clock hotlines, are completely free.

Back call

Customers of the Moscow City Telephone Networks who use digital television and the Internet, but are not fixed or mobile subscribers, can order a callback from the support service operator on the official website.

1. Go to the address - http://mgts.ru/home/help/ask/.


2. Leave your contact phone number.


3. Decide on the topic of the question.


4. State your question in as much detail as possible.


5. Confirm that you are a human and not a robot by choosing the color that matches the picture.


6. Click on the "Submit" button.

This option can also be used by subscribers of any Russian operators who need advice from MGTS specialists.