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Log in to your personal account in the byfly hall. How to find out your personal account for the Internet. How to delete your Beltelecom personal account

Byfly is a brand from the Beltelecom campaign, a leading Internet provider that provides wired and wireless Internet access in the Republic of Belarus.

Byfly's main credo is to make Internet access as easy as possible for residents of Belarus.

  • It’s easy to connect to the network - just go to the nearest office with your passport or leave a request on the official website;
  • Byfly technologies provide uninterrupted Internet access at high speed;
  • A wide range of tariffs allows you to choose the one that best suits your wishes.

The Byfly campaign cooperates with both individuals and legal entities and is the leading operator of the Republic of Belarus providing communication services to the population.

Checking Byfly balance through your personal account

To find out the balance of funds in your personal Byfly account, go to your personal account. It can be done:


On the left side you will see what information you can find out. Available tabs:

  • Subscriber's mail;
  • State of an account;
  • Tariffs and services;
  • Credited payments and adjustments;
  • Traffic statistics
  • Applications and transaction results

Check the box on the “Account Status” tab. In the window that opens you will see your “Current Balance”.

Important! If you used the “Promised Payment” service, the system will take this money into account in the overall balance.

How to find out the username and password for Byfly

You can view your login and password in the system in the paper version of the agreement. If you have forgotten your contract number and lost the paper version, you must contact the nearest Byfly office in person and with your passport. Keep in mind that only the person who entered into the contract can find out the lost data. This type of information is not provided over the phone.

How to pay Byfly with a bank card

You can pay for Bayfly Internet using a bank card. To do this, go to the website beltelecom.by. On the main page of the site, go to the “Pay for services on-line” tab and follow the instructions. Visa, MasterCard, Maestro and BELKART cards are accepted for payment.

At the top of the page there is a “Pay” button. After clicking it, the system will redirect you to the belassist.by website, which ensures the security of online payments.

In the form that opens, you need to provide the following information:


Payment for Byfly services via the Internet is completely safe. All data you provide is not subject to disclosure. Data protection is carried out using the TLS protocol.

In addition, it is possible to use the e-pay.by system. You need to select a service, enter your bank card number, and the system itself will determine which bank card you are going to pay with. Enter the required data in the appropriate fields and click the confirmation button. Payment occurs instantly and without commission.

— a convenient, modern Internet service that allows you to manage remotely connected Internet services. Internet byfly provides Internet access via wired and wireless technologies. The most popular wired technologies are ADSL and xPON technologies. Byfly wireless access is provided using Wi-Fi and 3G technologies.
You can connect to byfly services at points of sale of Beltelecom services upon presentation of your passport. The package of documents required to connect services includes: contract; service order form; rules for using data network services and Internet access; act of acceptance and transfer of property; act of return of property; memo.

byfly service package

A package is a set of two or more services offered to subscribers on favorable terms. Accordingly, a mandatory condition for the provision of services under the terms of the package is the order and payment for all services included in the package. In addition to telephone services, access to the Internet and television, subscribers of the YASNA packages can use all the additional features of the services included in the package:
1. Make calls to any direction (international, mobile);
2. Use the services of paid help services, order additional telephone services (music marathon, etc.);
3. Order thematic packages of interactive television, connect additional set-top boxes, use video-on-demand services, a virtual cinema;
4. Use additional Internet services (anti-virus protection, parental controls).
Many users, before using the services of any provider, become familiar with its advantages. The advantages of byfly include the following:
1. Ability to simultaneously work on the Internet and conduct telephone conversations;
2. High data transfer speed, ensuring comfortable work with large amounts of information, including multimedia files (digital video);
3. Constant access to the Internet without the need to re-establish the connection every day;
4. Wide selection of operating modes with and without traffic;
5. Minimum time consumption, that is, specialists quickly process user requests;
6. Provision of equipment for use for the duration of the contract.


byfly equipment

After connecting to the Internet, you will receive personal information to log into your personal account. To log into your byfly personal account, you need to go to the following Internet address: https://byfly.by. After which, on the main page of the site, you will see an authorization form, as well as many different tabs. In the authorization form, you must enter your login and password, which are specified in your agreement concluded when connecting to the service.

Login to your byfly personal account

After entering your personal data, you will enter your byfly personal account. In your personal account you can use the following active tabs:
1. Account status;
2. Tariffs and services;
3. Payments;
4. Statistics;
5. Ordering new services;
6. Service packages;
7. Services available for order;
8. SMART ZALA;
7. Telephone communication;
8. Virtual phone number.
By opening each tab in turn, you will be able to find out information: about the current balance, see the services you have connected, view the services available for ordering, view information about tariffs, view statistics, find out the contents of your connected service package.
Using the “Account Status” tab, you can view the current balance. You must understand that the balance must be monitored regularly. Otherwise, your service package will be suspended as it will be temporarily blocked. We remind you that in order to prevent blocking of access to the services of ZALA, byfly, IMS, as well as other services of RUE Beltelecom, it is necessary to replenish your account in a timely manner and prevent the formation of debt.


Current balance byfly

To avoid temporary blocking of the service package, thoroughly familiarize yourself with the tariffs and services that you ordered. This information is presented in detail in the “Tariffs and Services” tab. Here you will find out how much the subscription fee and other services included in your package are. You will also be able to find out the cost of other services that you do not have connected to. Having studied the tariffs for connected services, you can decide on the required amount that must be deposited into your account monthly. Timely replenishment of your account with the required amount will allow you to avoid temporary blocking of your service package and be always in touch.


Promised payment byfly

If you have allowed your service package to be temporarily blocked, then on the website you will be able to take the promised payment. This is a kind of financial transaction that allows you to top up your personal account with a certain amount. Please note that if the promised payment is not confirmed by a real payment within 3 days, the promised payment will be withdrawn from your personal account and will not be available for reuse. For full repayment of the promised payment, the amount of the actual payment must be equal to or greater than the promised payment.
Very often, the byfly website has a system of discounts for connecting to a new service or service package. You can find out about this on the website in the “News” section.
A very convenient notification system is that automatically sends messages to each user of the personal account about planned events aimed at changing the work of the personal account, as well as about the emergence of innovations.
Relatively recently, a new wired access technology has appeared, called xPON. The abbreviation PON (Passive optical network) stands for “passive optical network”. We can say that xPON technology is a new stage in the evolution of the network, since unlike ADSL technology, which uses copper infrastructure, PON is implemented using fiber optic cable throughout the entire network, right up to the “last mile”. In other words, the optical cable comes to the subscriber’s home. This allows you to avoid dependence of the quality of services provided on the length of the subscriber line and offer the subscriber much higher data transfer rates than those possible with ADSL technology. In addition, xPON provides not only high quality Internet access services. Based on this technology, it is possible to provide a range of services and view high-quality video content, including in HD format.


New wired access technology

In conclusion, I would like to highlight the following: the byfly personal account allows each user to independently manage connected Internet services and is a modern Internet service that is very simple and easy to use. The byfly personal account allows you to monitor your balance, change tariff plans, as well as enable and disable additional services, track service consumption statistics, and top up your account. In addition, it has online customer support functionality, which allows you to quickly resolve all customer issues that arise.


Features of your byfly personal account

ByFly is a trademark that provided broadband Internet access in Belarus. It is a leader in providing such services in the cities of Minsk, Brest, Gomel, Mogilev and their regions. Many years of experience, true professionals and stability in the provision of services are the factors that distinguish the company among providers in the Republic of Belarus. The company provides both wired (ADSL and xPON) and wireless (Wi-Fi, WMAX and 3G) access services.

"ByFly" User's personal account

Advantages of ByFly:

  • High-speed and stable Internet access.
  • The most successful tariff plans, both with and without traffic.
  • Minimal loss of time for connection.
  • Providing the necessary equipment for use.

When you connect to the ByFly network, you automatically gain access to the Personal Account service, which you can enter from the ByFly main page byfly.by. This online service allows you to receive all information about your account. There you can change the tariff plan as you wish, view your account balance, learn about promotions and receive all the company news.

Advantages of using BuyFly Personal Account

Why should you use personal accounts? Because it has many advantages:

  • availability at any time of the day;
  • gaining access to the same services as when calling the operator;
  • no queue. Many of us often faced the problem of waiting for a response from the operator. Your personal account will save you from such trouble;
  • Ease of use. Changing the tariff plan to a more profitable one in just a few clicks, without applications, forms and other paperwork.
  • payment for services online. It will save you from having to go somewhere and look for the required amount of cash. You can do all this using your computer.
  • ease of access to company information and all news that may interest you. This will give you the opportunity to always be up to date with events.

All these benefits will be provided to you by your Personal Account. And you don't even need to register. Just go to the official website. Select the connection type. Fill in the login and password fields that the wizard left for you when connecting. And you will get access to your personal account. ByFly services are available in the following regions - Minsk region, Grodno region, Brest region, Vitebsk region, Gomel region, Mogilev region.

"ByFly" main page: http://byfly.by/
Login to Byfly's Personal Account: https://issa.beltelecom.by:446/cgi-bin/cgi.exe?function=is_newlog
Old version of Personal Account: issa.beltelecom.by


State of an account

The “Current payment” section of the table is interesting; it provides information about how much is in the account. But it should be remembered that if the promised payment was used, then there will be no information about it on the site; everything is indicated as the amount of cash received.

Another column – “Amount of payments for the current month” is relevant for those who use limited Internet. ByFly personal account users do not have to use paper to calculate communication expenses; everything is presented on the page. The method of payment and delivery of correspondence is indicated. The last graphs are also relevant. For example, in contact information, you can use the green button to change the information.

Tariffs and services

And in the “Tariffs and Services” section, information is provided about all sets of services and blockings that are used by the telecommunications company client. Here, periodic services provide information about the shutdown threshold with a specific date. One-time services, if any, are also indicated.

How to use ByFly personal account?

By turning to the services of the user account, you can significantly expand your capabilities on the portal.

Find out credited payments

On the left side of the user’s account there is such an important section as “Credited payments and adjustments.” By clicking on it, the user goes to a page where all the payment information that has been transferred to the personal account is indicated. This version of the ByFly personal account page is relevant for those who analyze expenses and correlate them with the services received. On the page you can see information on payments that were made during the last month, but if you wish, you can expand this opportunity to 180 days. If any adjustments have been made, they will certainly be presented in the section of the site.

Traffic statistics

Another section of the ByFly personal account talks about traffic statistics. It is relevant for those who use limited Internet. In addition, some users create a wi-fi zone and may not use a password. In this case, there is always a fear that strangers are using the Internet; traffic monitoring will make sure of this. Statistics are given by session. By performing a simple analysis, it is not difficult to determine whether there has been an unauthorized login to a system that you are paying for out of pocket. To view information that displays statistics, you must look at a specific billing period.

Managing tariffs in your ByFly personal account


Tariff change

The ByFly personal account also has other features that are revealed to the user if he clicks on the second icon located in the upper right corner of the page. Here the subscriber can manage his services. For example, change the tariff plan. To do this, you need to turn to the services of this section, by clicking on which, the user is taken to a page where there is a table indicating all the tariffs offered by the company. The one that is currently in effect is indicated by a special sign. Switching to your ByFly personal account is completely free. The company's client simply needs to indicate the period from which he wishes to receive services at the new tariff.

Another section concerns changing the list of services. ByFly personal account offers to add or cancel additional services. The list is quite extensive, for example, watching online TV or movies on demand. Possible blocking options are also indicated here, which can be either voluntary or paid pauses.


The “Parental Control” service is of great interest to families with children; it is presented in a standard or easy option. Opposite the services, the cost is indicated if there is a fee for additional features that are offered to the client by the site.

How to strengthen the security of your ByFly personal account?

In the same section of your personal account you can change your password. Considering that initially, to enter your ByFly personal account, you need to know the login and password specified in the agreement with the company, this operation is quite important. After all, the document may be lost, so it is best to protect yourself and change the password for logging into your ByFly personal account, especially since the procedure is completely free.

Other sections are related to payment options for services. So, here you can use the promised payment, but it is important to carefully study the terms of its provision. In addition, it tells you how to properly activate an express payment card.

ByFly personal account opens up new opportunities for users. The consumer of the company's services does not need to visit the office; all operations can be performed in the user's account.

ByFly personal cabin: byfly.by.

07.03.2014 Alexander Pukhovsky

On the Byfly website, the user account is located on the main page. To get to the office, go to www.byfly.by. And in the upper left corner we see this form:

Enter your username and password into it. If you don’t remember them, you can look them up in the agreement with Beltelecom. If the agreement is lost, you can restore your Byfly personal account login data only at the nearest Byfly connection point upon presentation of your passport. There is no other way. They definitely won’t tell you this over the phone. Checked many times) Please note that you do not need to enter the symbols “@beltel.by” in the Login field. They are already there, and you only need to enter numbers.

Click the Login button and get to the Byfly management menu “User Account”, section “Account Status”.

The “Current Balance” section shows the current status of your account. At the same time, if you entered the promised payment, this will not be indicated on the invoice. And the amount will be displayed as if you had deposited real money.

The “Amount of payments for the current month” section will be useful for people with limited Internet (no need to keep track of the money spent on the Internet on paper).

In the “Contact numbers” section, you can change the information yourself by clicking on the green Change button.

In the “Tariffs and Services” section you can see the current state of blocking and the range of services for which servicing is provided for your personal account.

The section “Credited payments and adjustments” provides data on all payments made to this personal account. A very useful section if you have questions about paying for Internet provider services. You can view information on payments (including promised ones) for the last 30 days. It is also possible to view a list of payments for the last 180 days.

The “Traffic Statistics” menu item will be useful for users of limited Internet, as well as for those who suspect that their Internet is being used by strangers (often when creating a wifi access point, users do not put a password on it, which can lead to illegal use of Internet traffic ).

Here are traffic usage statistics by session. And if necessary, with a simple analysis you can determine whether anyone other than you is using your Internet.

To view statistics information, select the billing period of interest and click OK.

The section “Requests and results of operations” contains your requests for the provision of detailed statistics, as well as the results of the execution of requests.

The “Change tariff plan” section allows you to change the current tariff plan. To switch to a new tariff plan, check the box next to the tariff plan. To confirm your selection, click OK. As you can see in the figure, switching to another tariff is free of charge. At the same time, the Byfly provider recommends that you first check with the operator about the availability of such a technical capability (in case of switching to tariff plans with a higher speed).

In the “Changing the list of services” section, you can add or cancel additional services. Please note that these procedures are paid. To add or remove a service, you must select the required service in the appropriate section and confirm your choice by clicking OK.

In the menu item “Change password” you can set your password to enter the Byfly user account. To change the password, enter the new password in the Password field. To confirm, click the Change button.

Section “Registration of promised payment”. The registered promised payment is valid for 3 days. If within the specified period the entered promised payment is not confirmed by an actual payment, then an amount equal to the promised payment will be deducted from your account. It will not be possible to reuse it. To register the promised payment, enter the required amount in the Amount item and confirm the payment by clicking OK. Please note that there is a limit on the maximum amount of the promised payment. At the moment it is 35,000 Belarusian rubles.

Section "Express payment card activation". To activate an express payment card, you must fill in the following fields: PIN1 is the activation code, and PIN2 is the PIN code. In new cards, the PIN code can consist of 16 digits, then enter the first 8 digits in PIN1, and the second 8 digits in PIN2. Click OK to confirm. In each work session, 3 errors are allowed.

In the “Deliver invoice” section you can order detailed statistics on sessions for the last 100 days. Having specified the period of interest in the Add session details field, click OK. The information will be sent to the e-mail address you provided.

To end your session in the BYfly user account, you must click the Logout button.

On a note

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Internet, Belarus, Easy - these are the three words that are hidden under the Byfly brand. Bai - by-domain zone of the Republic of Belarus, fly-fly. From these words the name of the company that provides Internet access services was born. The creators thought about the name of the company and prepared the organization for almost a whole year (330 days). We see the result of our labors today. The company is successfully operating and developing, more and more clients are using its services.

User growth, the concept itself, requires logical continuation of development. The possibility of remote service without contacting the company office, availability 24/7, at any time convenient for you - all this is available with Byfly - the user’s personal account.

To find the official website, you can enter the address - http://byfly.by/intro - into the address bar of your browser.

How to log in?

Many clients have difficulty logging into the site. On the main page, at the top of the navigation menu, there is a separate block called “User Account”. It is divided into two parts:

Depending on the type of services you use, you need to use one of the accounts. To log in you must enter your username/password. Each client receives this data when concluding a contract at the service office. Enter your registration details and all functionality will become available to you. You can independently change the service tariff, view the debt, pay for services, or leave a request for support.

This is a reliable remote service tool that significantly saves each client’s time and allows you to quickly resolve emerging issues or receive information support from official sources.

Beltelecom is a leading telecommunications provider in the Republic of Belarus. The enterprise began to operate successfully on July 3, 1995 and was considered a Republican state association. In 2004, it underwent a transformation by merging several branches and became a Republican Unitary Enterprise (RUE).

The company provides the following services:

  1. Wireless Internet byfly;
  2. ZALA;
  3. Full range of hosting services;
  4. Various service packages;
  5. Smart House;
  6. Telephony;
  7. Telegraph.

When connecting to the Internet, ZALA or telephone services, an agreement is concluded between the two parties. The contract, among other things, specifies data for authorizing your personal account.


Beltelecom personal account allows you to remotely manage connected services, as well as view information about new services.

To go to your Beltelecom personal account, you need to go to the main page of the official website. Where you will see the tabs: Internet and TV. You need to select one of the tabs to go to authorization. For example, let’s select the “Internet” tab, clicking on which will open the official website of the byfly Internet network.


Beltelecom personal account - Official website of the enterprise

In the page that opens, in the upper left part you will see an authorized form for entering the login and password that you will find in the agreement. After entering the data, click on the “Login” button.


Beltelecom personal account - Official website byfly

There are many tabs in your Beltelecom personal account:

  1. State of an account;
  2. Tariffs and services;
  3. Payments;
  4. Statistics;
  5. Ordering new services;
  6. Services available for order;
  7. Your services;
  8. Service packages.

By opening one of the tabs, you can find out information: about the current balance, see the services you have connected, view the services available for ordering, view information about tariffs, and view statistics.


Beltelecom personal account - User's personal account

The “Promised Payment” service is very useful, which allows you to top up your balance virtually on credit. The promised payment must be repaid within 3 days, after which Internet access will be blocked.

Very often the site has a system of discounts for connecting to a new service or service package.

In the settings you can change your contact information (email, phone). You can also add an additional email address or additional phone number.

In cases of planned events aimed at changing the operation of a personal account, the provider always notifies its clients.

Beltelecom personal account is a modern Internet service, very simple and easy to use, allowing you to manage and monitor the operation of connected Internet services.

Official website: beltelecom.by. Personal account: issa.beltelecom.by

Byfly is a brand from the Beltelecom campaign, a leading Internet provider that provides wired and wireless Internet access in the Republic of Belarus.

Byfly's main credo is to make Internet access as easy as possible for residents of Belarus.

  • It’s easy to connect to the network - just go to the nearest office with your passport or leave a request on the official website;
  • Byfly technologies provide uninterrupted Internet access at high speed;
  • A wide range of tariffs allows you to choose the one that best suits your wishes.

The Byfly campaign cooperates with both individuals and legal entities and is the leading operator of the Republic of Belarus providing communication services to the population.

Checking Byfly balance through your personal account

To find out the balance of funds in your personal Byfly account, go to your personal account. It can be done:

On the left side you will see what information you can find out. Available tabs:

  • Subscriber's mail;
  • State of an account;
  • Tariffs and services;
  • Credited payments and adjustments;
  • Traffic statistics
  • Applications and transaction results

Check the box on the “Account Status” tab. In the window that opens you will see your “Current Balance”.

Important! If you used the “Promised Payment” service, the system will take this money into account in the overall balance.

How to find out the username and password for Byfly

You can view your login and password in the system in the paper version of the agreement. If you have forgotten your contract number and lost the paper version, you must contact the nearest Byfly office in person and with your passport. Keep in mind that only the person who entered into the contract can find out the lost data. This type of information is not provided over the phone.

How to pay Byfly with a bank card

You can pay for Bayfly Internet using a bank card. To do this, go to the website beltelecom.by. On the main page of the site, go to the “Pay for services on-line” tab and follow the instructions. Visa, MasterCard, Maestro and BELKART cards are accepted for payment.

Byfly Beltelecom is an Internet provider in Belarus. It helps you access the World Wide Web using wired and wireless technologies. The company offers different tariff plans, depending on the desired Internet speed.

Byfly's personal account is easy to use, it helps in managing tariffs, and provides access to company news.

How to register in LC

To register, you need to go to Byfly’s official website, its address: byfly.by. All information is available in Russian and Belarusian languages.

When concluding an agreement and connecting to the Beltelecom Internet, you will be given personal access codes. This is your login and password.

In the upper left corner of the site there is an entrance to your personal account. Click on the login button. The system will redirect you to another page. Here, enter the received login and password and click on the “Login” button.

Subsequent logins to the Byfly user's personal account are carried out in the same way. Enter your personal ID and password, after which you will have access to the capabilities of your account.

Account verification

Many users wonder how to find out the balance. It is not difficult. You need to log into your personal account and click on the tab: “Account Status”.

A table will appear on the screen with various information about the subscriber. Above it there will be a line: the current balance, next to it is the amount of funds. This is the user's account balance.

What to do if you lose your password

There are several ways to restore a forgotten code to your Beltelecom Byfly personal account. In the first case, the client must contact the service center; employees will recover the password upon presentation of their passport. But the subscriber in whose name the contract was concluded with Byfly must come to the office.

In the second case, you can use password recovery through your personal account. Click on the link: “Forgot your password!” It is located under the lines where you enter your login and password.

Next, you need to enter your email (it must be registered in your personal account settings), login and repeat the digital code from the specified picture, click the “Restore” button. Then the subscriber will have access to his personal account.

How to contact the company

If you have any questions related to the work of the provider or the functioning of your personal account, you can contact the company’s employees for help. To do this, you will need the main page of the official website.

You can also write a question using the form located on the website. The link is located next to the “Where to go” link. Fill in all the information: region, name, email address, type the question and send it to the specialist.



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